Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
According to inspection by my local GMC dealership, the engine oil cooler lines leaked/detached, as a result the engine assembly needs to be completely redone. When driving on the highway the car began flashing to immediately pull over and turn the vehicle off, the engine became very hot and was smoking and oil was found all over the ground upon inspection after immediately stopping the vehicle. This vehicle has been inspected by the Carlsbad GMC/Buick Dealership. There were no warning messages prior to this event. The car has consistently received all recommended preventative maintenance and oil changes. As a consumer I am now on the hook for over $15,000 in repairs, after complying with all maintenance recommendations from the manufacturer. There is an active recall for an identical model and make as this car for the same issue, the recall number is: N212326940 (customer satisfaction program number) and DCS5833 (Global safety field investigations number). I am very confused as to why this recall has not been applied to my vehicle.
Corrective Action:
According to inspection by my local GMC dealership, the engine oil cooler lines leaked/detached, as a result the engine assembly needs to be completely redone. When driving on the highway the car began flashing to immediately pull over and turn the vehicle off, the engine became very hot and was smoking and oil was found all over the ground upon inspection after immediately stopping the vehicle. This vehicle has been inspected by the Carlsbad GMC/Buick Dealership. There were no warning messages prior to this event. The car has consistently received all recommended preventative maintenance and oil changes. As a consumer I am now on the hook for over $15,000 in repairs, after complying with all maintenance recommendations from the manufacturer. There is an active recall for an identical model and make as this car for the same issue, the recall number is: N212326940 (customer satisfaction program number) and DCS5833 (Global safety field investigations number). I am very confused as to why this recall has not been applied to my vehicle.
Additional Notes:
According to inspection by my local GMC dealership, the engine oil cooler lines leaked/detached, as a result the engine assembly needs to be completely redone. When driving on the highway the car began flashing to immediately pull over and turn the vehicle off, the engine became very hot and was smoking and oil was found all over the ground upon inspection after immediately stopping the vehicle. This vehicle has been inspected by the Carlsbad GMC/Buick Dealership. There were no warning messages prior to this event. The car has consistently received all recommended preventative maintenance and oil changes. As a consumer I am now on the hook for over $15,000 in repairs, after complying with all maintenance recommendations from the manufacturer. There is an active recall for an identical model and make as this car for the same issue, the recall number is: N212326940 (customer satisfaction program number) and DCS5833 (Global safety field investigations number). I am very confused as to why this recall has not been applied to my vehicle.
Mfg Campaign: 11520350
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Corrective Action:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Additional Notes:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Mfg Campaign: 11518659
Recall Date: Apr 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Corrective Action:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Additional Notes:
Was driving around 70 MPH brakes started engaging and disengaging truck felt like engine was missing, brake light luminated and stated to stop vehicle ABS light luminated as I got to the emergency lane I had no brakes pedal went to floor and I came to a stop after coasting and pressing pedal. Once stopped trailer towing light luminated ( I was not towing anything). I exited truck and it was apparent this was a issue with the front brakes as they were smoking. Rotors appear to have marks in them when compared to rear. After about 30 minutes I started truck and there was no indication on dash of a problem had brake pedal. The truck has 50800 miles on it. Contacted dealer (Hendricks Chevy) this morning they said it was not covered and no recalls I discussed brake issues I read on line again they repeated no recalls in system for my truck, but would be glad to look at it in 2 weeks.
Mfg Campaign: 11518659
Recall Date: Apr 24, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 10 MPH, the low oil pressure warning light illuminated. The contact stated that he parked the vehicle and became aware that oil was leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine oil cooler line to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 10 MPH, the low oil pressure warning light illuminated. The contact stated that he parked the vehicle and became aware that oil was leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine oil cooler line to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 10 MPH, the low oil pressure warning light illuminated. The contact stated that he parked the vehicle and became aware that oil was leaking underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine oil cooler line to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with Customer Satisfaction Program Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11517576
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
At 50,000 miles the upper control arm/ball joint on the driver side came apart with no warning causing considerable damage to the suspension, tires, wheel, and front bumper. About two months before at approximately 48,000 miles the passenger side control arm/ball joint came apart again with no warning. Warranty has just elapse and GM has denied any responsibility and will not cover any of the repairs. This could have easily been catastrophic if we would have been on the freeway. This is a Safety issue! This truck has the aluminum upper control arms which my opinion for what its worth is the problem. I have no clue at this time how we are going to be able to fix this. Even when it is fixed we will never trust it.
Corrective Action:
At 50,000 miles the upper control arm/ball joint on the driver side came apart with no warning causing considerable damage to the suspension, tires, wheel, and front bumper. About two months before at approximately 48,000 miles the passenger side control arm/ball joint came apart again with no warning. Warranty has just elapse and GM has denied any responsibility and will not cover any of the repairs. This could have easily been catastrophic if we would have been on the freeway. This is a Safety issue! This truck has the aluminum upper control arms which my opinion for what its worth is the problem. I have no clue at this time how we are going to be able to fix this. Even when it is fixed we will never trust it.
Additional Notes:
At 50,000 miles the upper control arm/ball joint on the driver side came apart with no warning causing considerable damage to the suspension, tires, wheel, and front bumper. About two months before at approximately 48,000 miles the passenger side control arm/ball joint came apart again with no warning. Warranty has just elapse and GM has denied any responsibility and will not cover any of the repairs. This could have easily been catastrophic if we would have been on the freeway. This is a Safety issue! This truck has the aluminum upper control arms which my opinion for what its worth is the problem. I have no clue at this time how we are going to be able to fix this. Even when it is fixed we will never trust it.
Mfg Campaign: 11517636
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Corrective Action:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Additional Notes:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Mfg Campaign: 11515514
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Corrective Action:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Additional Notes:
Alarm codes P25A2 & C05B0 -Brake system failure 43mph top speed -Service trailer brake system -Service brake assist -Service ESC -Check engine light -Traction control light My vehicle is not showing any recall, but obviously I’m not the only one with this issue. A quick research on google revealed several people with the same issue. I’m having to pay for this out of pocket for an obvious issue with GMC & Chevy trucks.
Mfg Campaign: 11515514
Recall Date: Apr 5, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine had catastrophic failure while driving down highway with no warning. No check engine light. Loud bang and loud metal on metal slapping with violent shaking of front end of truck. Towed to dealer. So far they say lifter failed, and push rod collapsed and drove through engine block. 40000miles, 2019 Sierra 1500 Denali with 6.2l V8.
Corrective Action:
Engine had catastrophic failure while driving down highway with no warning. No check engine light. Loud bang and loud metal on metal slapping with violent shaking of front end of truck. Towed to dealer. So far they say lifter failed, and push rod collapsed and drove through engine block. 40000miles, 2019 Sierra 1500 Denali with 6.2l V8.
Additional Notes:
Engine had catastrophic failure while driving down highway with no warning. No check engine light. Loud bang and loud metal on metal slapping with violent shaking of front end of truck. Towed to dealer. So far they say lifter failed, and push rod collapsed and drove through engine block. 40000miles, 2019 Sierra 1500 Denali with 6.2l V8.
Mfg Campaign: 11514868
Recall Date: Mar 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have faulty lifters and it has been inspected by a GM dealer. I believe this issue should have a service bullentin to have it fixed. They have others for faulty valve lifters in the same model truck that I have.
Corrective Action:
I have faulty lifters and it has been inspected by a GM dealer. I believe this issue should have a service bullentin to have it fixed. They have others for faulty valve lifters in the same model truck that I have.
Additional Notes:
I have faulty lifters and it has been inspected by a GM dealer. I believe this issue should have a service bullentin to have it fixed. They have others for faulty valve lifters in the same model truck that I have.
Mfg Campaign: 11511984
Recall Date: Mar 15, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, the vehicle started shuddering. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired but continued to experience the failure. The contact took the vehicle back to the dealer a fifth time and requested that the transmission fluid be flushed and refilled. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, the vehicle started shuddering. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired but continued to experience the failure. The contact took the vehicle back to the dealer a fifth time and requested that the transmission fluid be flushed and refilled. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving approximately 20 MPH, the vehicle started shuddering. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired but continued to experience the failure. The contact took the vehicle back to the dealer a fifth time and requested that the transmission fluid be flushed and refilled. The vehicle was repaired but continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 16,000.
Mfg Campaign: 11511584
Recall Date: Mar 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while parked, the vehicle began to make an abnormal sound and shuddered. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while parked, the vehicle began to make an abnormal sound and shuddered. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while parked, the vehicle began to make an abnormal sound and shuddered. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
Mfg Campaign: 11509264
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine began having ticking noise. I took it to dealer for repair. Service department finds the lifters in my engine have failed and destroyed my cam shaft. They call me and explain it will cost $10,000 to repair. The service writer explains to me that they have 4 of these each week come into the shop. It is so common that they keep the parts in stock to repair. While I was waiting in the waiting room another person came in with the exact same problem. I later found that a repair bulletin has been issues for this issue but for some reason it does not apply to my vin even though it is the exact same problem.
Corrective Action:
Engine began having ticking noise. I took it to dealer for repair. Service department finds the lifters in my engine have failed and destroyed my cam shaft. They call me and explain it will cost $10,000 to repair. The service writer explains to me that they have 4 of these each week come into the shop. It is so common that they keep the parts in stock to repair. While I was waiting in the waiting room another person came in with the exact same problem. I later found that a repair bulletin has been issues for this issue but for some reason it does not apply to my vin even though it is the exact same problem.
Additional Notes:
Engine began having ticking noise. I took it to dealer for repair. Service department finds the lifters in my engine have failed and destroyed my cam shaft. They call me and explain it will cost $10,000 to repair. The service writer explains to me that they have 4 of these each week come into the shop. It is so common that they keep the parts in stock to repair. While I was waiting in the waiting room another person came in with the exact same problem. I later found that a repair bulletin has been issues for this issue but for some reason it does not apply to my vin even though it is the exact same problem.
Mfg Campaign: 11508370
Recall Date: Feb 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway, I got a message that said "low oil pressure, turn off engine" with red flashing lights. I could also smell burning oil and metal. I immediately pulled over and turned off my engine. When I exited my truck, I could see all of the oil that remained in my engine leaking onto the ground. My truck was towed to a local repair shop and they advised me that this is a common problem in this truck. The oil line blew likely due to a defective crimp. The mechanics can't repair the problem right away because this line is on a national backorder and there is no aftermarket option. This obviously happens too often if this part is on backorder. The mechanics believe there may have been damage done to the engine as a result of losing all of the oil on the highway.
Corrective Action:
While driving on the highway, I got a message that said "low oil pressure, turn off engine" with red flashing lights. I could also smell burning oil and metal. I immediately pulled over and turned off my engine. When I exited my truck, I could see all of the oil that remained in my engine leaking onto the ground. My truck was towed to a local repair shop and they advised me that this is a common problem in this truck. The oil line blew likely due to a defective crimp. The mechanics can't repair the problem right away because this line is on a national backorder and there is no aftermarket option. This obviously happens too often if this part is on backorder. The mechanics believe there may have been damage done to the engine as a result of losing all of the oil on the highway.
Additional Notes:
While driving on the highway, I got a message that said "low oil pressure, turn off engine" with red flashing lights. I could also smell burning oil and metal. I immediately pulled over and turned off my engine. When I exited my truck, I could see all of the oil that remained in my engine leaking onto the ground. My truck was towed to a local repair shop and they advised me that this is a common problem in this truck. The oil line blew likely due to a defective crimp. The mechanics can't repair the problem right away because this line is on a national backorder and there is no aftermarket option. This obviously happens too often if this part is on backorder. The mechanics believe there may have been damage done to the engine as a result of losing all of the oil on the highway.
Mfg Campaign: 11508382
Recall Date: Feb 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while performing an oil change, the engine coolant line was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp) however, the VIN was not included. The failure mileage was approximately 38,200.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while performing an oil change, the engine coolant line was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp) however, the VIN was not included. The failure mileage was approximately 38,200.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while performing an oil change, the engine coolant line was leaking oil. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The contact related the failure to Customer Satisfaction Number: N212326940 (Engine Oil Cooler Lines Detaching from Crimp) however, the VIN was not included. The failure mileage was approximately 38,200.
Mfg Campaign: 11504522
Recall Date: Jan 30, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The lifters were replaced leas that 2years under warranty at Pooler Chevrolet. They have stated this is a common problem with this vehicle and they had a lot of these vehicles come in with the same exact problem. Vehicle had no power, engine lights on and valve failure after being replaced before and the vehicle has less than 60,000 miles at 2nd failure. They stated the 1st repair has no warranty to cover such a catastrophic failure and I must pay out of pocket. I argued that it shouldn't have failed with less than. 60,000 miles any expectations of engine failure would be with massive miles and would be expected for some form.of major over haul. Caused emergency as i was in the middle of the interstate upon failure and I almost lost my life. I asked who was performing the repair and they won't answer the request about the repair. They stated it was sent out for repairs and not an in house repair. All repairs have been at GM certified center.
Corrective Action:
The lifters were replaced leas that 2years under warranty at Pooler Chevrolet. They have stated this is a common problem with this vehicle and they had a lot of these vehicles come in with the same exact problem. Vehicle had no power, engine lights on and valve failure after being replaced before and the vehicle has less than 60,000 miles at 2nd failure. They stated the 1st repair has no warranty to cover such a catastrophic failure and I must pay out of pocket. I argued that it shouldn't have failed with less than. 60,000 miles any expectations of engine failure would be with massive miles and would be expected for some form.of major over haul. Caused emergency as i was in the middle of the interstate upon failure and I almost lost my life. I asked who was performing the repair and they won't answer the request about the repair. They stated it was sent out for repairs and not an in house repair. All repairs have been at GM certified center.
Additional Notes:
The lifters were replaced leas that 2years under warranty at Pooler Chevrolet. They have stated this is a common problem with this vehicle and they had a lot of these vehicles come in with the same exact problem. Vehicle had no power, engine lights on and valve failure after being replaced before and the vehicle has less than 60,000 miles at 2nd failure. They stated the 1st repair has no warranty to cover such a catastrophic failure and I must pay out of pocket. I argued that it shouldn't have failed with less than. 60,000 miles any expectations of engine failure would be with massive miles and would be expected for some form.of major over haul. Caused emergency as i was in the middle of the interstate upon failure and I almost lost my life. I asked who was performing the repair and they won't answer the request about the repair. They stated it was sent out for repairs and not an in house repair. All repairs have been at GM certified center.
Mfg Campaign: 11502735
Recall Date: Jan 20, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I keep receiving trailer breaking system service notifications and as far as I know a trailer breaking system requires no service.
Corrective Action:
I keep receiving trailer breaking system service notifications and as far as I know a trailer breaking system requires no service.
Additional Notes:
I keep receiving trailer breaking system service notifications and as far as I know a trailer breaking system requires no service.
Mfg Campaign: 11499918
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Corrective Action:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Additional Notes:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Mfg Campaign: 11499667
Recall Date: Jan 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Corrective Action:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Additional Notes:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Mfg Campaign: 11499667
Recall Date: Jan 1, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Corrective Action:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Additional Notes:
Abs, traction control and trailer break system failure. Check engine light comes on and goes off after 5 cycles. It also says ESC warning drive with care and it flashes also and steering reduced
Mfg Campaign: 11499667
Recall Date: Jan 1, 2023
General Motors, Llc
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated when he started the vehicle, the parking brake warning light illuminated. The vehicle was taken to the dealer and the computer was updated, but the failure reoccurred. On another occasion, while driving 70 MPH, the parking brake warning light and 4WD warning light illuminated. The vehicle was taken to the dealer again and the contact was informed that the actuator switch needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 37,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated when he started the vehicle, the parking brake warning light illuminated. The vehicle was taken to the dealer and the computer was updated, but the failure reoccurred. On another occasion, while driving 70 MPH, the parking brake warning light and 4WD warning light illuminated. The vehicle was taken to the dealer again and the contact was informed that the actuator switch needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 37,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated when he started the vehicle, the parking brake warning light illuminated. The vehicle was taken to the dealer and the computer was updated, but the failure reoccurred. On another occasion, while driving 70 MPH, the parking brake warning light and 4WD warning light illuminated. The vehicle was taken to the dealer again and the contact was informed that the actuator switch needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 37,000.
Mfg Campaign: 11498261
Recall Date: Dec 20, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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