Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Corrective Action:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Additional Notes:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Mfg Campaign: 11534932
Recall Date: Jul 27, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Corrective Action:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Additional Notes:
What happened: the air bags failed to deploy during a crash. Question: What component or system failed or malfunctioned? Answer: air bags, automatic emergency braking, forward collision warning. Question: Is it available for inspection upon request? Answer: yes Question: How was your safety or the safety of others put at risk? Answer: driver-side air bags failed to deploy upon a rear-end collision with the vehicle to my immediate front @ 40 mph. Question: Has the problem been reproduced or confirmed by a dealer or independent service center? Answer: No. It currently is at a repair facility as of this morning and it’s apparent that the air bags did not deploy. Question: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Answer: No, and not to my knowledge since turning the vehicle into the repair facility this morning. Question: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Answer: None. No previous warning lamps, messages, or symptoms. *NOTE: I have dash cam video of the collision in my possession.
Mfg Campaign: 11534932
Recall Date: Jul 27, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission causes the vehicle to shudder, lurch from a stop, at times it won't move forward (from a stoplight etc), it won't reverse other times. When driving down a freeway, the transmission allows the engine RPM to surge wildly as if I had put it in neutral and pressed the accelerator. This started at 85k miles approximately. It's into 90k now. The transmission had to be replaced at a cost of $6000
Corrective Action:
The transmission causes the vehicle to shudder, lurch from a stop, at times it won't move forward (from a stoplight etc), it won't reverse other times. When driving down a freeway, the transmission allows the engine RPM to surge wildly as if I had put it in neutral and pressed the accelerator. This started at 85k miles approximately. It's into 90k now. The transmission had to be replaced at a cost of $6000
Additional Notes:
The transmission causes the vehicle to shudder, lurch from a stop, at times it won't move forward (from a stoplight etc), it won't reverse other times. When driving down a freeway, the transmission allows the engine RPM to surge wildly as if I had put it in neutral and pressed the accelerator. This started at 85k miles approximately. It's into 90k now. The transmission had to be replaced at a cost of $6000
Mfg Campaign: 11533073
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Corrective Action:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Additional Notes:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Mfg Campaign: 11532538
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Corrective Action:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Additional Notes:
Were driving and vehicle repeatedly suddenly braked in the middle of interstate or highway without any warning. We are so traumatized, and scared of this vehicle. It has happened before. Dealership says there is nothing they can do. This could have caused our life. GMC should be held accountable.
Mfg Campaign: 11532538
Recall Date: Jul 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Corrective Action:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Additional Notes:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Mfg Campaign: 11531861
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Corrective Action:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Additional Notes:
Oil cooler line detached from crimp while driving at highway speeds forcing the vehicle to an emergency stop on the side of the road. All oil pressure was lost immediately and entire underside of vehicle including tires, brakes, and wheels were all coated in oil. Known issue for same year, make, and model that has already been listed from NHTSA. But, apparently this VIN was not in the affected range.
Mfg Campaign: 11531861
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Mfg Campaign: 11531927
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Mfg Campaign: 11531927
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated while driving 60 MPH, the A/C stopped working. Additionally, the contact smelled an electrical wiring burning odor. There was no warning light illuminated. The contact then noticed smoke coming from under the glove compartment. The contact stated that he pulled to a carwash and exited the vehicle. An explosion occurred under the hood and the vehicle caught on fire. The contact stated that the vehicle burned significantly. The contact was able to extinguish the fire with the assistance of the fire department. A police report was filed. A fire department report was filed. There was no injury sustained. The vehicle was towed to a tow yard, where it was totaled. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 49,653.
Mfg Campaign: 11531927
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500 equipped with Nitto Tires, Tire Line: Ridge Grapplers, Tire Size: 275/65/R18, DOT Number: (N/A). The contact stated that upon having the vehicle State Inspected, the State Inspector observed excessive dry rot to the tread of all four tires. The vehicle was taken to the dealer, who confirmed the State Inspector's assessment however, the tires were not replaced. The manufacturer was notified of the failure but required the contact to cover the cost of replacing the tires. The failure mileage was 15,000. The consumer stated that they were given a partial credit to buy a new set of tires of the same brand. They also stated that a recall should be placed on these tires due to the fact that the other set of tires has the same exact problem. The consumer is requesting a full refund so that they may purchase new tires from a different brand.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500 equipped with Nitto Tires, Tire Line: Ridge Grapplers, Tire Size: 275/65/R18, DOT Number: (N/A). The contact stated that upon having the vehicle State Inspected, the State Inspector observed excessive dry rot to the tread of all four tires. The vehicle was taken to the dealer, who confirmed the State Inspector's assessment however, the tires were not replaced. The manufacturer was notified of the failure but required the contact to cover the cost of replacing the tires. The failure mileage was 15,000. The consumer stated that they were given a partial credit to buy a new set of tires of the same brand. They also stated that a recall should be placed on these tires due to the fact that the other set of tires has the same exact problem. The consumer is requesting a full refund so that they may purchase new tires from a different brand.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500 equipped with Nitto Tires, Tire Line: Ridge Grapplers, Tire Size: 275/65/R18, DOT Number: (N/A). The contact stated that upon having the vehicle State Inspected, the State Inspector observed excessive dry rot to the tread of all four tires. The vehicle was taken to the dealer, who confirmed the State Inspector's assessment however, the tires were not replaced. The manufacturer was notified of the failure but required the contact to cover the cost of replacing the tires. The failure mileage was 15,000. The consumer stated that they were given a partial credit to buy a new set of tires of the same brand. They also stated that a recall should be placed on these tires due to the fact that the other set of tires has the same exact problem. The consumer is requesting a full refund so that they may purchase new tires from a different brand.
Mfg Campaign: 11529759
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11529427
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11529427
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving 45 MPH, the vehicle started to decelerate independently, and the steering wheel became difficult to turn. The contact stated that several unknown warning lights were illuminated. The contact was able to park the vehicle safely off the highway. The vehicle was not drivable. The contact towed the vehicle first to his residence and then the following day to an independent mechanic and was informed that the Electronic Brake Control Module (EBCM) needed to be replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 133,000.
Mfg Campaign: 11529427
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
driving home at low speed truck would hardly stop took it to dealer-suburban gmc troy mi. received a letter afterwards that brake control module was not repaired properly and needed to return for repair truck showed about 15000 miles on odometer April 2020 and showed 51% brake life on rear brakes-when I asked if brake were worn I was told no and dashboard now read 91% brake life on rear brakes-in March2023 with 28000 miles on the odometer my brake monitor alert came on and when I returned to the dealer I was told that my rear brakes were down to 15% and needed to be replaced. Everyone tells me front brakes should wear out first and rear brakes should last much longer.
Corrective Action:
driving home at low speed truck would hardly stop took it to dealer-suburban gmc troy mi. received a letter afterwards that brake control module was not repaired properly and needed to return for repair truck showed about 15000 miles on odometer April 2020 and showed 51% brake life on rear brakes-when I asked if brake were worn I was told no and dashboard now read 91% brake life on rear brakes-in March2023 with 28000 miles on the odometer my brake monitor alert came on and when I returned to the dealer I was told that my rear brakes were down to 15% and needed to be replaced. Everyone tells me front brakes should wear out first and rear brakes should last much longer.
Additional Notes:
driving home at low speed truck would hardly stop took it to dealer-suburban gmc troy mi. received a letter afterwards that brake control module was not repaired properly and needed to return for repair truck showed about 15000 miles on odometer April 2020 and showed 51% brake life on rear brakes-when I asked if brake were worn I was told no and dashboard now read 91% brake life on rear brakes-in March2023 with 28000 miles on the odometer my brake monitor alert came on and when I returned to the dealer I was told that my rear brakes were down to 15% and needed to be replaced. Everyone tells me front brakes should wear out first and rear brakes should last much longer.
Mfg Campaign: 11526244
Recall Date: Jun 9, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I was driving the vehicle heard a loud thumping sound got out to look and the driver side tire was nearly off the vehicle! Had I been driving on the highway I could've been killed/seriously injured by loss of control by way of steering. It looks like the upper control arm completely seperated from the tire at the ball joint causing the tire to fall away from the vehicle. There is a current recall out there for this make, year, and model. The vehicle has been inspected by the manufacturer. No warning lamps or messages have appeared.
Corrective Action:
I was driving the vehicle heard a loud thumping sound got out to look and the driver side tire was nearly off the vehicle! Had I been driving on the highway I could've been killed/seriously injured by loss of control by way of steering. It looks like the upper control arm completely seperated from the tire at the ball joint causing the tire to fall away from the vehicle. There is a current recall out there for this make, year, and model. The vehicle has been inspected by the manufacturer. No warning lamps or messages have appeared.
Additional Notes:
I was driving the vehicle heard a loud thumping sound got out to look and the driver side tire was nearly off the vehicle! Had I been driving on the highway I could've been killed/seriously injured by loss of control by way of steering. It looks like the upper control arm completely seperated from the tire at the ball joint causing the tire to fall away from the vehicle. There is a current recall out there for this make, year, and model. The vehicle has been inspected by the manufacturer. No warning lamps or messages have appeared.
Mfg Campaign: 11522486
Recall Date: May 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is slipping into neutral from a slow start and re-engaging with a hard bang to the point it feels like I’ve been rear ended from a vehicle behind me. It’s done it twice in two weeks and it seems to happen when I’m leaving from a stop or slowing down and then come back into the accelerator.
Corrective Action:
Transmission is slipping into neutral from a slow start and re-engaging with a hard bang to the point it feels like I’ve been rear ended from a vehicle behind me. It’s done it twice in two weeks and it seems to happen when I’m leaving from a stop or slowing down and then come back into the accelerator.
Additional Notes:
Transmission is slipping into neutral from a slow start and re-engaging with a hard bang to the point it feels like I’ve been rear ended from a vehicle behind me. It’s done it twice in two weeks and it seems to happen when I’m leaving from a stop or slowing down and then come back into the accelerator.
Mfg Campaign: 11522160
Recall Date: May 15, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Corrective Action:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Additional Notes:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Mfg Campaign: 11521625
Recall Date: May 11, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Corrective Action:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Additional Notes:
I were driving at low speed and all 4 wheels locked causing the vehicle to suddenly stop without notice. I almost got rear ended. I had to put vehicle in park and turn off and turn back on to get it to move. Again it did the same thing stoping with brakes locking suddenly, almost causing an accident in middle of road. There was no warning at all.
Mfg Campaign: 11521625
Recall Date: May 11, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Driver's side front wheel assembly separated from the vehicle. It was hard to tell exactl what happened but I am told that it may have been a ball joint failure. I was driving in the middle lane on the highway with cruise control set to 70MPH. All of a sudden, my truck jumped up and my truck starting pushing towards the left median. I thought I had a tire blow out. Luckily there wasn't anyone in the left lane at the time and I was able to get to the grassy left median. If there was another vehicle in the left lane and or if the left median wasn't grass, this would have caused a major accident as I has no control over where the truck was going. When I got out I saw that my entire wheel had separated from the vehicle and it was on its face under the truck. I did not hit a pothole. There was no prior indication that anything was wrong with the assembly. A tow truck was called and brought the truck back to their shop. The assembly had to be replaced, (ball joint, axel, steering control arms etc.). I called my local GMC dealer and they have nothing being reported of this issue but when I looked online I've seen multiple reports of premature failures of ball joints. Total repairs so far have been $3,400.00 and I still need to replace a cracked rim. Repairs will be over $4,000 when all said and done.
Corrective Action:
Driver's side front wheel assembly separated from the vehicle. It was hard to tell exactl what happened but I am told that it may have been a ball joint failure. I was driving in the middle lane on the highway with cruise control set to 70MPH. All of a sudden, my truck jumped up and my truck starting pushing towards the left median. I thought I had a tire blow out. Luckily there wasn't anyone in the left lane at the time and I was able to get to the grassy left median. If there was another vehicle in the left lane and or if the left median wasn't grass, this would have caused a major accident as I has no control over where the truck was going. When I got out I saw that my entire wheel had separated from the vehicle and it was on its face under the truck. I did not hit a pothole. There was no prior indication that anything was wrong with the assembly. A tow truck was called and brought the truck back to their shop. The assembly had to be replaced, (ball joint, axel, steering control arms etc.). I called my local GMC dealer and they have nothing being reported of this issue but when I looked online I've seen multiple reports of premature failures of ball joints. Total repairs so far have been $3,400.00 and I still need to replace a cracked rim. Repairs will be over $4,000 when all said and done.
Additional Notes:
Driver's side front wheel assembly separated from the vehicle. It was hard to tell exactl what happened but I am told that it may have been a ball joint failure. I was driving in the middle lane on the highway with cruise control set to 70MPH. All of a sudden, my truck jumped up and my truck starting pushing towards the left median. I thought I had a tire blow out. Luckily there wasn't anyone in the left lane at the time and I was able to get to the grassy left median. If there was another vehicle in the left lane and or if the left median wasn't grass, this would have caused a major accident as I has no control over where the truck was going. When I got out I saw that my entire wheel had separated from the vehicle and it was on its face under the truck. I did not hit a pothole. There was no prior indication that anything was wrong with the assembly. A tow truck was called and brought the truck back to their shop. The assembly had to be replaced, (ball joint, axel, steering control arms etc.). I called my local GMC dealer and they have nothing being reported of this issue but when I looked online I've seen multiple reports of premature failures of ball joints. Total repairs so far have been $3,400.00 and I still need to replace a cracked rim. Repairs will be over $4,000 when all said and done.
Mfg Campaign: 11520900
Recall Date: May 8, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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