Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2019 GMC Sierra. The contact stated that while driving on the highway at 40 MPH the vehicle proceeded to jerk and shift into the lower gears, the vehicle's acceleration speed was reduced to 15 MPH. The service parking brake and the ESC light were illuminated. The contact proceeded to drive to their residence, whereupon parking the vehicle the contact proceeded to inspect the vehicle from outside, the contact noted that there was a distinct smell of something burning, and upon inspecting the rims of the vehicle they were very hot. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was advised that there was nothing to be found wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2019 GMC Sierra. The contact stated that while driving on the highway at 40 MPH the vehicle proceeded to jerk and shift into the lower gears, the vehicle's acceleration speed was reduced to 15 MPH. The service parking brake and the ESC light were illuminated. The contact proceeded to drive to their residence, whereupon parking the vehicle the contact proceeded to inspect the vehicle from outside, the contact noted that there was a distinct smell of something burning, and upon inspecting the rims of the vehicle they were very hot. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was advised that there was nothing to be found wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2019 GMC Sierra. The contact stated that while driving on the highway at 40 MPH the vehicle proceeded to jerk and shift into the lower gears, the vehicle's acceleration speed was reduced to 15 MPH. The service parking brake and the ESC light were illuminated. The contact proceeded to drive to their residence, whereupon parking the vehicle the contact proceeded to inspect the vehicle from outside, the contact noted that there was a distinct smell of something burning, and upon inspecting the rims of the vehicle they were very hot. The vehicle was taken to a local dealer where the vehicle was diagnosed the contact was advised that there was nothing to be found wrong with the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11632774
Recall Date: Dec 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Corrective Action:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Additional Notes:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Mfg Campaign: 11632000
Recall Date: Dec 22, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Corrective Action:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Additional Notes:
When accelerating it will over rev and then slip and then punch foward I had a diagnostic did and the sensor in the Transmission aren't working properly and then when just driving my etrak also randomly went out and I can no longer active cruise controll
Mfg Campaign: 11632000
Recall Date: Dec 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Subject: Potential Issue Related to Recall N202314870 for GMC Sierra 1500 Problem Description: I own a 2019 GMC Sierra AT4 (VIN# [XXX] ) and have identified a potential issue related to the drive shaft. Although my VIN does not appear in the official system as affected by recall N202314870, the vehicle exhibits the following symptoms: 1. Unusual and consistent vibrations in the drivetrain while the vehicle is in motion. 2. Noises coming from both the front and rear differentials. 3. Concern regarding the integrity of the drive shaft, as these issues align with the details described in the recall. Given that this issue potentially affects the safety of the vehicle, I kindly request a review to determine if my unit should be included in recall N202314870 or any other related campaign. I appreciate your consideration of these symptoms for a proper evaluation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Subject: Potential Issue Related to Recall N202314870 for GMC Sierra 1500 Problem Description: I own a 2019 GMC Sierra AT4 (VIN# [XXX] ) and have identified a potential issue related to the drive shaft. Although my VIN does not appear in the official system as affected by recall N202314870, the vehicle exhibits the following symptoms: 1. Unusual and consistent vibrations in the drivetrain while the vehicle is in motion. 2. Noises coming from both the front and rear differentials. 3. Concern regarding the integrity of the drive shaft, as these issues align with the details described in the recall. Given that this issue potentially affects the safety of the vehicle, I kindly request a review to determine if my unit should be included in recall N202314870 or any other related campaign. I appreciate your consideration of these symptoms for a proper evaluation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Subject: Potential Issue Related to Recall N202314870 for GMC Sierra 1500 Problem Description: I own a 2019 GMC Sierra AT4 (VIN# [XXX] ) and have identified a potential issue related to the drive shaft. Although my VIN does not appear in the official system as affected by recall N202314870, the vehicle exhibits the following symptoms: 1. Unusual and consistent vibrations in the drivetrain while the vehicle is in motion. 2. Noises coming from both the front and rear differentials. 3. Concern regarding the integrity of the drive shaft, as these issues align with the details described in the recall. Given that this issue potentially affects the safety of the vehicle, I kindly request a review to determine if my unit should be included in recall N202314870 or any other related campaign. I appreciate your consideration of these symptoms for a proper evaluation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11631981
Recall Date: Dec 21, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2019 gmc sierra 1500 elevation. The dash indicated low oil with 60lbs of oil pressure. I stop park my vehicle and see there is a puddle of oil underneath my truck. It appears to be leaking (extremely high flow rate) from the oil cooler lines where the rubber has given way from the metal crimping. Apparently after calling the dealership and reading online there isn't any type of recal for this issue even tho there is a Customer Satisfaction Program N212326940 implemented for Alaska and Canada due to the cold weather climate causing the failure. I live in western Pennsylvania and currently had a cold snap of 11°F. The dealership wants me to pay out of pocket and take my vehicle in to get diagnosed for service , which also means paying to have it towed to the dealership since it is un-drivable . Then pay for the very obvious service and file to see if I can be potentially reimbursed. This vehicle has less than 70,000 miles on it and is outside of the warranty. However this is a reported common issue online and even through the service department in Zelienople Pennsylvania because the tech. Told me they have the parts in stock because they do alot of them when I was inquiring into the issue.
Corrective Action:
I have a 2019 gmc sierra 1500 elevation. The dash indicated low oil with 60lbs of oil pressure. I stop park my vehicle and see there is a puddle of oil underneath my truck. It appears to be leaking (extremely high flow rate) from the oil cooler lines where the rubber has given way from the metal crimping. Apparently after calling the dealership and reading online there isn't any type of recal for this issue even tho there is a Customer Satisfaction Program N212326940 implemented for Alaska and Canada due to the cold weather climate causing the failure. I live in western Pennsylvania and currently had a cold snap of 11°F. The dealership wants me to pay out of pocket and take my vehicle in to get diagnosed for service , which also means paying to have it towed to the dealership since it is un-drivable . Then pay for the very obvious service and file to see if I can be potentially reimbursed. This vehicle has less than 70,000 miles on it and is outside of the warranty. However this is a reported common issue online and even through the service department in Zelienople Pennsylvania because the tech. Told me they have the parts in stock because they do alot of them when I was inquiring into the issue.
Additional Notes:
I have a 2019 gmc sierra 1500 elevation. The dash indicated low oil with 60lbs of oil pressure. I stop park my vehicle and see there is a puddle of oil underneath my truck. It appears to be leaking (extremely high flow rate) from the oil cooler lines where the rubber has given way from the metal crimping. Apparently after calling the dealership and reading online there isn't any type of recal for this issue even tho there is a Customer Satisfaction Program N212326940 implemented for Alaska and Canada due to the cold weather climate causing the failure. I live in western Pennsylvania and currently had a cold snap of 11°F. The dealership wants me to pay out of pocket and take my vehicle in to get diagnosed for service , which also means paying to have it towed to the dealership since it is un-drivable . Then pay for the very obvious service and file to see if I can be potentially reimbursed. This vehicle has less than 70,000 miles on it and is outside of the warranty. However this is a reported common issue online and even through the service department in Zelienople Pennsylvania because the tech. Told me they have the parts in stock because they do alot of them when I was inquiring into the issue.
Mfg Campaign: 11631675
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 15 MPH and making a right turn, the tailgate erroneously opened causing a metal toy to fall out of the truck bed onto the highway. The toy was run over by a second vehicle causing damages to the front-end of the vehicle and destroying the toy. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,500.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 15 MPH and making a right turn, the tailgate erroneously opened causing a metal toy to fall out of the truck bed onto the highway. The toy was run over by a second vehicle causing damages to the front-end of the vehicle and destroying the toy. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,500.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 15 MPH and making a right turn, the tailgate erroneously opened causing a metal toy to fall out of the truck bed onto the highway. The toy was run over by a second vehicle causing damages to the front-end of the vehicle and destroying the toy. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,500.
Mfg Campaign: 11629641
Recall Date: Dec 9, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering wheel locked up with no warning while driving and truck shuts down and displays no power steering assist service. ERC warning twice in one week.
Corrective Action:
The steering wheel locked up with no warning while driving and truck shuts down and displays no power steering assist service. ERC warning twice in one week.
Additional Notes:
The steering wheel locked up with no warning while driving and truck shuts down and displays no power steering assist service. ERC warning twice in one week.
Mfg Campaign: 11628299
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Corrective Action:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Additional Notes:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Mfg Campaign: 11627824
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Corrective Action:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Additional Notes:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Mfg Campaign: 11627824
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Corrective Action:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Additional Notes:
At around 28,000 miles the truck started having intermittent electrical issues. The head unit will show a blue screen. Safty systems will automatically disable. Camera system failures. Even though the truck is a 2019 model it only has around 31,000 miles on it and is now out of warranty and I can’t afford to have the dealership chase electric issues. GMC should be ashamed of putting out such an unreliable vehicle.
Mfg Campaign: 11627824
Recall Date: Nov 28, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Corrective Action:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Additional Notes:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Mfg Campaign: 11627438
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Corrective Action:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Additional Notes:
Issue 1: Driver side front seat airbag connector separated disabling the airbag. (repaired at my cost) Issue 2: Transmission (10 speed auto) developed stutter and skip consistent with complaints resulting in recall of 2020 (next model year truck) due to risk of rear wheel lock up. GM needs to include the 2019 models that were built as 2019 (as 2020) in one of the plants while they continued to build the 2018 as 2018 "classics" during the changeover. My cost to repair will be $3600 and there is not guarantee that the new valve body is any better or if GM is simply giving me another 46k miles to wait for another failure.
Mfg Campaign: 11627438
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Corrective Action:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Additional Notes:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Mfg Campaign: 11626850
Recall Date: Nov 22, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Corrective Action:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Additional Notes:
My end of year 2019 produced GMC Sierra 1500 5.3 V8, 4WD X31 4 door truck had a serious malfunction that could have caused great harm. I was driving down my driveway at approximately 20 mph when the truck's rear wheels locked up, stopping the truck instantly, sending me into the steering wheel narrowly missing the windshield with my face. After a moment, I attempted to drive again to move the truck out of the travel path. When I did, the truck back wheels completely locked up again (when I reached 6mph). I had the truck towed to my local shop and was told that it was the transmission locking up making the wheels lock up. The part (transmission) that was ordered for repair was on national backorder and took over two months to get my truck repaired and functional again. I was fortunate to have a warranty (now expired) and pay a percentage of the repair fee, however, the total repair fee was near 12,000. This was paid for by myself and my warranty company. Considering the part was on national backorder, I know that these types of problems are occurring with many of these trucks. I learned of the recall for this same problem that my truck had and checked the recall for my vin. To my complete surprise, my truck was not listed as being recalled, even though the EXACT same problem occurred with my truck. I would like to get the cost of the repairs refunded considering it took GM so long to recall the problem leaving me to pay for their errors. This is not a cheap automobile and was expected to be built well. I am very fortunate that I was not on a major highway or traveling at a high rate of speed when this happened. It was a very scary ordeal being propelled into the windshield of your vehicle when driving due to abrupt, extremely unusual 100% mechanical failure of no fault of your own. This recall should be expanded to include ALL vehicles that have the faulty transmission, including mine. Repair receipts can be provided. I appreciate your time and consideration.
Mfg Campaign: 11626850
Recall Date: Nov 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When the transmission downshifts the rear wheels lock up and the truck skids out of control. I have to be very careful with gas pedal pressure to not allow the transmission to downshift by 2 or more gears. This is virtually impossible in mountain terrain, where I visit routinely.
Corrective Action:
When the transmission downshifts the rear wheels lock up and the truck skids out of control. I have to be very careful with gas pedal pressure to not allow the transmission to downshift by 2 or more gears. This is virtually impossible in mountain terrain, where I visit routinely.
Additional Notes:
When the transmission downshifts the rear wheels lock up and the truck skids out of control. I have to be very careful with gas pedal pressure to not allow the transmission to downshift by 2 or more gears. This is virtually impossible in mountain terrain, where I visit routinely.
Mfg Campaign: 11626464
Recall Date: Nov 20, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Sierra. The contact stated that while shifting gear, there was an abnormally loud banging sound coming from the vehicle. The vehicle failed to shift into gear properly. The wheels were slipping and pulling while driving at various speeds. While driving on the road, there was an abnormal rumbling sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Joe Ball GMC (1750 William Flinn Hwy., Glenshaw, PA 15116); to be diagnosed. The contact was informed that the transmission needed to be drained and flushed. The dealer informed the contact to drive for 200 miles. The dealer also recommended replacing the transmission. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 GMC Sierra. The contact stated that while shifting gear, there was an abnormally loud banging sound coming from the vehicle. The vehicle failed to shift into gear properly. The wheels were slipping and pulling while driving at various speeds. While driving on the road, there was an abnormal rumbling sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Joe Ball GMC (1750 William Flinn Hwy., Glenshaw, PA 15116); to be diagnosed. The contact was informed that the transmission needed to be drained and flushed. The dealer informed the contact to drive for 200 miles. The dealer also recommended replacing the transmission. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 GMC Sierra. The contact stated that while shifting gear, there was an abnormally loud banging sound coming from the vehicle. The vehicle failed to shift into gear properly. The wheels were slipping and pulling while driving at various speeds. While driving on the road, there was an abnormal rumbling sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was taken to another local dealer, Joe Ball GMC (1750 William Flinn Hwy., Glenshaw, PA 15116); to be diagnosed. The contact was informed that the transmission needed to be drained and flushed. The dealer informed the contact to drive for 200 miles. The dealer also recommended replacing the transmission. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred to the NHTSA Hotline. The approximate failure mileage was 30,000.
Mfg Campaign: 11624141
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the transmission lurches forward when I give it gas after slowing down or when I come to a complete stop. Also it makes a shuddering type noise randomly when driving and it feels like the truck is about to shut off. These issues happen on multiple occasions.
Corrective Action:
While driving the transmission lurches forward when I give it gas after slowing down or when I come to a complete stop. Also it makes a shuddering type noise randomly when driving and it feels like the truck is about to shut off. These issues happen on multiple occasions.
Additional Notes:
While driving the transmission lurches forward when I give it gas after slowing down or when I come to a complete stop. Also it makes a shuddering type noise randomly when driving and it feels like the truck is about to shut off. These issues happen on multiple occasions.
Mfg Campaign: 11622052
Recall Date: Oct 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Oil line separates causing massive oil leak causing engine to fail
Corrective Action:
Oil line separates causing massive oil leak causing engine to fail
Additional Notes:
Oil line separates causing massive oil leak causing engine to fail
Mfg Campaign: 11621072
Recall Date: Oct 21, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear sliding window has a leak. While washing the vehicle or if it rains, water penetrates threw the window and into the inside headliner causing water stains and mold. Water also runs down the inside of the back window to the floor carpet, also creates water stains and mold. General Motors has a Bulletin 18-NA-383, Which does not fix the problem, but only puts a temporary patch. The permanent fix would be to replace the whole window.
Corrective Action:
Rear sliding window has a leak. While washing the vehicle or if it rains, water penetrates threw the window and into the inside headliner causing water stains and mold. Water also runs down the inside of the back window to the floor carpet, also creates water stains and mold. General Motors has a Bulletin 18-NA-383, Which does not fix the problem, but only puts a temporary patch. The permanent fix would be to replace the whole window.
Additional Notes:
Rear sliding window has a leak. While washing the vehicle or if it rains, water penetrates threw the window and into the inside headliner causing water stains and mold. Water also runs down the inside of the back window to the floor carpet, also creates water stains and mold. General Motors has a Bulletin 18-NA-383, Which does not fix the problem, but only puts a temporary patch. The permanent fix would be to replace the whole window.
Mfg Campaign: 11620859
Recall Date: Oct 20, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX] at approximately 2 pm the 2019 GMC Sierra 1500 AT4 (with 6.2 gas motor) motor died while I was driving in traffic. Incident #1 - The vehicle started sputtering and died - no alerts on dash until after the truck died - an empty fuel tank symbol briefly lit up on dash that led me to suspect a fuel pump issue as the fuel tank was full. Safety issue = vehicle failure with no warning in traffic putting occupants in risk. The vehicle would not start and was towed to the GMC dealer where I had purchased the vehicle. Incident #2, the 2019 GMC Sierra 1500 AT4 has an electronic gear shifter and will not go into neutral unless engine is running - problem as needed tow as not able to crank yet struggled to get towed as transmission will not go into neutral - apparently dealer has special tool to put 2019 GMC Sierra into neutral that is not available to consumer. Service department at dealer - Childre GMC in Milledgeville GA - contacted me on September 25, 2024 and stated 2019 GMC Sierra 1500 AT4 needs a Fuel Pump Control Module part number 13565641 but the part is not available in the GM system and may take weeks or months for part to arrive. Apparently, there are other GM trucks at this dealership waiting same part (appears to be a national issue not just a one time issue). Dealer gave me a GMC customer service number to call. I called GMC customer service on September 25, 2024 and registered a complaint that no parts are available to fix my car. Neither the selling dealer or GM customer service offered any relief with a loaner or rental car. Internet searches on forums focused on new GMC/Chevrolet trucks confirm that multiple consumers have this issue with the Fuel Pump Control Module and that GM cannot supply the repair part. The part is not available on the secondary supply chain like AutoZone, Oreilly, or similar. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX] at approximately 2 pm the 2019 GMC Sierra 1500 AT4 (with 6.2 gas motor) motor died while I was driving in traffic. Incident #1 - The vehicle started sputtering and died - no alerts on dash until after the truck died - an empty fuel tank symbol briefly lit up on dash that led me to suspect a fuel pump issue as the fuel tank was full. Safety issue = vehicle failure with no warning in traffic putting occupants in risk. The vehicle would not start and was towed to the GMC dealer where I had purchased the vehicle. Incident #2, the 2019 GMC Sierra 1500 AT4 has an electronic gear shifter and will not go into neutral unless engine is running - problem as needed tow as not able to crank yet struggled to get towed as transmission will not go into neutral - apparently dealer has special tool to put 2019 GMC Sierra into neutral that is not available to consumer. Service department at dealer - Childre GMC in Milledgeville GA - contacted me on September 25, 2024 and stated 2019 GMC Sierra 1500 AT4 needs a Fuel Pump Control Module part number 13565641 but the part is not available in the GM system and may take weeks or months for part to arrive. Apparently, there are other GM trucks at this dealership waiting same part (appears to be a national issue not just a one time issue). Dealer gave me a GMC customer service number to call. I called GMC customer service on September 25, 2024 and registered a complaint that no parts are available to fix my car. Neither the selling dealer or GM customer service offered any relief with a loaner or rental car. Internet searches on forums focused on new GMC/Chevrolet trucks confirm that multiple consumers have this issue with the Fuel Pump Control Module and that GM cannot supply the repair part. The part is not available on the secondary supply chain like AutoZone, Oreilly, or similar. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX] at approximately 2 pm the 2019 GMC Sierra 1500 AT4 (with 6.2 gas motor) motor died while I was driving in traffic. Incident #1 - The vehicle started sputtering and died - no alerts on dash until after the truck died - an empty fuel tank symbol briefly lit up on dash that led me to suspect a fuel pump issue as the fuel tank was full. Safety issue = vehicle failure with no warning in traffic putting occupants in risk. The vehicle would not start and was towed to the GMC dealer where I had purchased the vehicle. Incident #2, the 2019 GMC Sierra 1500 AT4 has an electronic gear shifter and will not go into neutral unless engine is running - problem as needed tow as not able to crank yet struggled to get towed as transmission will not go into neutral - apparently dealer has special tool to put 2019 GMC Sierra into neutral that is not available to consumer. Service department at dealer - Childre GMC in Milledgeville GA - contacted me on September 25, 2024 and stated 2019 GMC Sierra 1500 AT4 needs a Fuel Pump Control Module part number 13565641 but the part is not available in the GM system and may take weeks or months for part to arrive. Apparently, there are other GM trucks at this dealership waiting same part (appears to be a national issue not just a one time issue). Dealer gave me a GMC customer service number to call. I called GMC customer service on September 25, 2024 and registered a complaint that no parts are available to fix my car. Neither the selling dealer or GM customer service offered any relief with a loaner or rental car. Internet searches on forums focused on new GMC/Chevrolet trucks confirm that multiple consumers have this issue with the Fuel Pump Control Module and that GM cannot supply the repair part. The part is not available on the secondary supply chain like AutoZone, Oreilly, or similar. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11618214
Recall Date: Oct 5, 2024
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