Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving home on a rural two-lane road the engine started make a load banging noise on the drivers side, than it started to skip and not running on eight cylinders. it than lost oil pressure.
Corrective Action:
Driving home on a rural two-lane road the engine started make a load banging noise on the drivers side, than it started to skip and not running on eight cylinders. it than lost oil pressure.
Additional Notes:
Driving home on a rural two-lane road the engine started make a load banging noise on the drivers side, than it started to skip and not running on eight cylinders. it than lost oil pressure.
Mfg Campaign: 11637968
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure- sent in old engine as a core piston broke off the rod causing the engine to seize replacing with reman engine from GM
Corrective Action:
Engine failure- sent in old engine as a core piston broke off the rod causing the engine to seize replacing with reman engine from GM
Additional Notes:
Engine failure- sent in old engine as a core piston broke off the rod causing the engine to seize replacing with reman engine from GM
Mfg Campaign: 11638000
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 25 MPH, there was a ticking sound coming from the engine compartment. The contact pulled over to the side of the road where the engine seized. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be repaired. The engine was rebuilt. The manufacturer was made aware of the failure. The failure mileage was 114,660.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 25 MPH, there was a ticking sound coming from the engine compartment. The contact pulled over to the side of the road where the engine seized. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be repaired. The engine was rebuilt. The manufacturer was made aware of the failure. The failure mileage was 114,660.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 25 MPH, there was a ticking sound coming from the engine compartment. The contact pulled over to the side of the road where the engine seized. There were no warning lights illuminated. The vehicle was towed to the dealer who diagnosed that the engine had seized and needed to be repaired. The engine was rebuilt. The manufacturer was made aware of the failure. The failure mileage was 114,660.
Mfg Campaign: 11637583
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway with my teen daughter heading to a hockey tournament in Michigan. We live in Illinois. While in Michigan on the highway driving around 80 mph, I went to pass a vehicle and several service warning lights starting flashing on the dashboard. The ones that flashed were: Service ESC, Service Parking Break, Steering Assist is Reduced Drive with Care. At the time, the engine started making rattling noises and sounded rough. I could feel there was a problem right away. I carefully pulled over and turned the truck off. I waited a few minutes and then turned the truck back on. The service warning lights were still on and the engine was still running and sounding rough. I tried turning it off and on again but the same problem persisted. I then drove the truck about one mile to the next exit just to get off the highway. I was doing about 45mph during this time. I then pulled into a parking lot and contacted On Star to diagnosis the vehicle. They diagnosed a P300 code and said it was an engine misfire. I then found a local repair show and drove another 2 miles to get there. They looked at it for an hour and said they could not help me. They were also getting the cylinder misfire code. I had the vehicle towed to a dealership that same day. I had to rent a car to return back to Illinois with my daughter. After a week and a half, the dealer started looking into the issue. They diagnosed a lifter failure and said a new engine was needed. We purchased the new engine for $10,490 and the dealer installed it. Three weeks later, the vehicle was ready and we had to drive to Michigan to pick it up. I’ve reached out to GM and they just apologized and offered us 15,000 points in our GM account. We declined. We asked for financial assistance and they also declined and said it was out of warranty and it’s our responsibility to pay for all costs.
Corrective Action:
I was driving down the highway with my teen daughter heading to a hockey tournament in Michigan. We live in Illinois. While in Michigan on the highway driving around 80 mph, I went to pass a vehicle and several service warning lights starting flashing on the dashboard. The ones that flashed were: Service ESC, Service Parking Break, Steering Assist is Reduced Drive with Care. At the time, the engine started making rattling noises and sounded rough. I could feel there was a problem right away. I carefully pulled over and turned the truck off. I waited a few minutes and then turned the truck back on. The service warning lights were still on and the engine was still running and sounding rough. I tried turning it off and on again but the same problem persisted. I then drove the truck about one mile to the next exit just to get off the highway. I was doing about 45mph during this time. I then pulled into a parking lot and contacted On Star to diagnosis the vehicle. They diagnosed a P300 code and said it was an engine misfire. I then found a local repair show and drove another 2 miles to get there. They looked at it for an hour and said they could not help me. They were also getting the cylinder misfire code. I had the vehicle towed to a dealership that same day. I had to rent a car to return back to Illinois with my daughter. After a week and a half, the dealer started looking into the issue. They diagnosed a lifter failure and said a new engine was needed. We purchased the new engine for $10,490 and the dealer installed it. Three weeks later, the vehicle was ready and we had to drive to Michigan to pick it up. I’ve reached out to GM and they just apologized and offered us 15,000 points in our GM account. We declined. We asked for financial assistance and they also declined and said it was out of warranty and it’s our responsibility to pay for all costs.
Additional Notes:
I was driving down the highway with my teen daughter heading to a hockey tournament in Michigan. We live in Illinois. While in Michigan on the highway driving around 80 mph, I went to pass a vehicle and several service warning lights starting flashing on the dashboard. The ones that flashed were: Service ESC, Service Parking Break, Steering Assist is Reduced Drive with Care. At the time, the engine started making rattling noises and sounded rough. I could feel there was a problem right away. I carefully pulled over and turned the truck off. I waited a few minutes and then turned the truck back on. The service warning lights were still on and the engine was still running and sounding rough. I tried turning it off and on again but the same problem persisted. I then drove the truck about one mile to the next exit just to get off the highway. I was doing about 45mph during this time. I then pulled into a parking lot and contacted On Star to diagnosis the vehicle. They diagnosed a P300 code and said it was an engine misfire. I then found a local repair show and drove another 2 miles to get there. They looked at it for an hour and said they could not help me. They were also getting the cylinder misfire code. I had the vehicle towed to a dealership that same day. I had to rent a car to return back to Illinois with my daughter. After a week and a half, the dealer started looking into the issue. They diagnosed a lifter failure and said a new engine was needed. We purchased the new engine for $10,490 and the dealer installed it. Three weeks later, the vehicle was ready and we had to drive to Michigan to pick it up. I’ve reached out to GM and they just apologized and offered us 15,000 points in our GM account. We declined. We asked for financial assistance and they also declined and said it was out of warranty and it’s our responsibility to pay for all costs.
Mfg Campaign: 11637829
Recall Date: Jan 22, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Mfg Campaign: 11637323
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Mfg Campaign: 11637323
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Corrective Action:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Additional Notes:
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Mfg Campaign: 11637323
Recall Date: Jan 21, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck engine experienced catastrophic failure while driving at 30 MPH. There was no warning or dashboard indication problem prior to the failure. Loud ticking noises were coming from the engine compartment just before full power loss while driving. The vehicle was towed to an independent mechanic. The mechanics found bent valves, damaged pistons and connecting rods. The mechanic replaced the the engine with a GM Longblock. The cost of this repair was just over $10,000.
Corrective Action:
The truck engine experienced catastrophic failure while driving at 30 MPH. There was no warning or dashboard indication problem prior to the failure. Loud ticking noises were coming from the engine compartment just before full power loss while driving. The vehicle was towed to an independent mechanic. The mechanics found bent valves, damaged pistons and connecting rods. The mechanic replaced the the engine with a GM Longblock. The cost of this repair was just over $10,000.
Additional Notes:
The truck engine experienced catastrophic failure while driving at 30 MPH. There was no warning or dashboard indication problem prior to the failure. Loud ticking noises were coming from the engine compartment just before full power loss while driving. The vehicle was towed to an independent mechanic. The mechanics found bent valves, damaged pistons and connecting rods. The mechanic replaced the the engine with a GM Longblock. The cost of this repair was just over $10,000.
Mfg Campaign: 11637034
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is experiences periodic rough shifting, a shudder and droning noise between 1,000 and 1,500 RPM. An independent transmission specialty shop states the transmission is starting to fail. The transmission, differentials and transfer case fluids were changed at 53,000 miles and again at 104,000 miles.
Corrective Action:
The transmission is experiences periodic rough shifting, a shudder and droning noise between 1,000 and 1,500 RPM. An independent transmission specialty shop states the transmission is starting to fail. The transmission, differentials and transfer case fluids were changed at 53,000 miles and again at 104,000 miles.
Additional Notes:
The transmission is experiences periodic rough shifting, a shudder and droning noise between 1,000 and 1,500 RPM. An independent transmission specialty shop states the transmission is starting to fail. The transmission, differentials and transfer case fluids were changed at 53,000 miles and again at 104,000 miles.
Mfg Campaign: 11637036
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine has a bearing failure. Just purchased the truck it started to tick so I was being proactive stopped driving the the truck to prevent lock up.
Corrective Action:
Engine has a bearing failure. Just purchased the truck it started to tick so I was being proactive stopped driving the the truck to prevent lock up.
Additional Notes:
Engine has a bearing failure. Just purchased the truck it started to tick so I was being proactive stopped driving the the truck to prevent lock up.
Mfg Campaign: 11636853
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure with no prior warning 11/21/2023. We were on the highway. Truck made some noises and hesitated and stalled within 2 minutes. Thankfully, there was an off ramp and we were able to roll into a gas station. Had it towed to a GMC dealer. GMC dealer confirmed engine was blown. Dealer confirmed it's a known issue.
Corrective Action:
Engine failure with no prior warning 11/21/2023. We were on the highway. Truck made some noises and hesitated and stalled within 2 minutes. Thankfully, there was an off ramp and we were able to roll into a gas station. Had it towed to a GMC dealer. GMC dealer confirmed engine was blown. Dealer confirmed it's a known issue.
Additional Notes:
Engine failure with no prior warning 11/21/2023. We were on the highway. Truck made some noises and hesitated and stalled within 2 minutes. Thankfully, there was an off ramp and we were able to roll into a gas station. Had it towed to a GMC dealer. GMC dealer confirmed engine was blown. Dealer confirmed it's a known issue.
Mfg Campaign: 11636451
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2019 GMC Sierra AT4 - Driving home from work on the highway car lost sudden power, All engine notifications appeared on dash and a very loud screeching sound happened. Was able to pull it onto the side of the road barely. Diagnosis from nearby shop was a lifter failure in cylinder 5 causing metal shavings to lock crank up. Total engine replacement. Car has 122,000 miles and every oil change done at 3,000 miles by GMC service technician since new and documented. GMC offered nothing when notified about the issue.
Corrective Action:
My 2019 GMC Sierra AT4 - Driving home from work on the highway car lost sudden power, All engine notifications appeared on dash and a very loud screeching sound happened. Was able to pull it onto the side of the road barely. Diagnosis from nearby shop was a lifter failure in cylinder 5 causing metal shavings to lock crank up. Total engine replacement. Car has 122,000 miles and every oil change done at 3,000 miles by GMC service technician since new and documented. GMC offered nothing when notified about the issue.
Additional Notes:
My 2019 GMC Sierra AT4 - Driving home from work on the highway car lost sudden power, All engine notifications appeared on dash and a very loud screeching sound happened. Was able to pull it onto the side of the road barely. Diagnosis from nearby shop was a lifter failure in cylinder 5 causing metal shavings to lock crank up. Total engine replacement. Car has 122,000 miles and every oil change done at 3,000 miles by GMC service technician since new and documented. GMC offered nothing when notified about the issue.
Mfg Campaign: 11636580
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
So August 29, 2023, at 46,000 miles, my engine failed completely with no warning or anything, while driving to work, was at the dealership until October 4th. Then December 10th, 2024 with 83,000 miles my engine failed again while my little brother and I were driving home late that night, on the highway at 70mph , suddenly losing power, causing us to be stranded on the side of the highway at 2am. Has been at the dealership since December 11th, with no eta in sight, and we're at 36 days and counting. A spac case was opened to escalate getting a part. This truck has been a problem and I want to get rid of it as its a safety hazard to myself, family members, and other on the road. GM customer service has also been giving me a runaround as well.
Corrective Action:
So August 29, 2023, at 46,000 miles, my engine failed completely with no warning or anything, while driving to work, was at the dealership until October 4th. Then December 10th, 2024 with 83,000 miles my engine failed again while my little brother and I were driving home late that night, on the highway at 70mph , suddenly losing power, causing us to be stranded on the side of the highway at 2am. Has been at the dealership since December 11th, with no eta in sight, and we're at 36 days and counting. A spac case was opened to escalate getting a part. This truck has been a problem and I want to get rid of it as its a safety hazard to myself, family members, and other on the road. GM customer service has also been giving me a runaround as well.
Additional Notes:
So August 29, 2023, at 46,000 miles, my engine failed completely with no warning or anything, while driving to work, was at the dealership until October 4th. Then December 10th, 2024 with 83,000 miles my engine failed again while my little brother and I were driving home late that night, on the highway at 70mph , suddenly losing power, causing us to be stranded on the side of the highway at 2am. Has been at the dealership since December 11th, with no eta in sight, and we're at 36 days and counting. A spac case was opened to escalate getting a part. This truck has been a problem and I want to get rid of it as its a safety hazard to myself, family members, and other on the road. GM customer service has also been giving me a runaround as well.
Mfg Campaign: 11636586
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle, had a sudden “thud” from the engine compartment and immediately started getting error messages on the dashboard. When the codes were pulled, it said a misfire from cylinder number 8. The initial shop it was taken to was unable to diagnose the problem and referred me to the dealership. Upon inspection at the dealership, they stated that the camshaft and all the lifters needed to be replaced. The vehicle is still at the dealership waiting for this to be done. Upon doing some research, I have found that lifter issues are a very common occurrence in these vehicles. I was reading this morning about the investigation that the NHTSA has started into issues with the L87 engine, which my vehicle has. If the investigation is concentrated on another issue, I would recommend that the lifter issue gets looked into as well. There is no reason that a vehicle with just over 100,000 miles and has had all the oil changes done on time, should suffer a failure like this that costs thousands so dollars to fix. I apologize for not including videos of the issue, I can’t save the ones that the dealership took. Please feel free to contact me if you need any further information or if I can be of further assistance. Thank you.
Corrective Action:
While driving the vehicle, had a sudden “thud” from the engine compartment and immediately started getting error messages on the dashboard. When the codes were pulled, it said a misfire from cylinder number 8. The initial shop it was taken to was unable to diagnose the problem and referred me to the dealership. Upon inspection at the dealership, they stated that the camshaft and all the lifters needed to be replaced. The vehicle is still at the dealership waiting for this to be done. Upon doing some research, I have found that lifter issues are a very common occurrence in these vehicles. I was reading this morning about the investigation that the NHTSA has started into issues with the L87 engine, which my vehicle has. If the investigation is concentrated on another issue, I would recommend that the lifter issue gets looked into as well. There is no reason that a vehicle with just over 100,000 miles and has had all the oil changes done on time, should suffer a failure like this that costs thousands so dollars to fix. I apologize for not including videos of the issue, I can’t save the ones that the dealership took. Please feel free to contact me if you need any further information or if I can be of further assistance. Thank you.
Additional Notes:
While driving the vehicle, had a sudden “thud” from the engine compartment and immediately started getting error messages on the dashboard. When the codes were pulled, it said a misfire from cylinder number 8. The initial shop it was taken to was unable to diagnose the problem and referred me to the dealership. Upon inspection at the dealership, they stated that the camshaft and all the lifters needed to be replaced. The vehicle is still at the dealership waiting for this to be done. Upon doing some research, I have found that lifter issues are a very common occurrence in these vehicles. I was reading this morning about the investigation that the NHTSA has started into issues with the L87 engine, which my vehicle has. If the investigation is concentrated on another issue, I would recommend that the lifter issue gets looked into as well. There is no reason that a vehicle with just over 100,000 miles and has had all the oil changes done on time, should suffer a failure like this that costs thousands so dollars to fix. I apologize for not including videos of the issue, I can’t save the ones that the dealership took. Please feel free to contact me if you need any further information or if I can be of further assistance. Thank you.
Mfg Campaign: 11636589
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at approximately 25 MPH, an abnormal sound was coming from under the floorboards. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission oil pump had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 158,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at approximately 25 MPH, an abnormal sound was coming from under the floorboards. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission oil pump had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 158,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at approximately 25 MPH, an abnormal sound was coming from under the floorboards. No warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission oil pump had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 158,000.
Mfg Campaign: 11635090
Recall Date: Jan 9, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck has had two lifters fail at different times which ended up ruining the camshaft Now my truck feels like it’s going over a rumble strip on the highway at low rpm’s. During this speed the trans is slipping and can not pick a gear. Other gmcs had a service bulletine to change trans fluid but my did not. I have emailed twice to gm and have not heard anything back. I have close to 10000 in repairs and my truck has been down for 4 months.
Corrective Action:
My truck has had two lifters fail at different times which ended up ruining the camshaft Now my truck feels like it’s going over a rumble strip on the highway at low rpm’s. During this speed the trans is slipping and can not pick a gear. Other gmcs had a service bulletine to change trans fluid but my did not. I have emailed twice to gm and have not heard anything back. I have close to 10000 in repairs and my truck has been down for 4 months.
Additional Notes:
My truck has had two lifters fail at different times which ended up ruining the camshaft Now my truck feels like it’s going over a rumble strip on the highway at low rpm’s. During this speed the trans is slipping and can not pick a gear. Other gmcs had a service bulletine to change trans fluid but my did not. I have emailed twice to gm and have not heard anything back. I have close to 10000 in repairs and my truck has been down for 4 months.
Mfg Campaign: 11634992
Recall Date: Jan 8, 2025
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while the vehicle was parked, the contact became aware that the rearview camera was inoperable. The contact stated that the image on the screen was blank. The vehicle was taken to the dealer where it was diagnosed and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while the vehicle was parked, the contact became aware that the rearview camera was inoperable. The contact stated that the image on the screen was blank. The vehicle was taken to the dealer where it was diagnosed and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that while the vehicle was parked, the contact became aware that the rearview camera was inoperable. The contact stated that the image on the screen was blank. The vehicle was taken to the dealer where it was diagnosed and determined that the rearview camera module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 56,000.
Mfg Campaign: 11634381
Recall Date: Jan 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving and my vehicle started to give me warnings to pull over due to low oil. When I safely pulled over and check. the engine oil cooling line was detached from crimp joint and leaked all the oil. Called the tow truck and took the truck to the dealer (Charles hardy chevrolet in Dallas GA) And they telling me that the engine is locked and it need to be replaced. There is a recall for the part but they telling me that my vin number is not part of it. Even though is exactly what the recall said it would happen
Corrective Action:
I was driving and my vehicle started to give me warnings to pull over due to low oil. When I safely pulled over and check. the engine oil cooling line was detached from crimp joint and leaked all the oil. Called the tow truck and took the truck to the dealer (Charles hardy chevrolet in Dallas GA) And they telling me that the engine is locked and it need to be replaced. There is a recall for the part but they telling me that my vin number is not part of it. Even though is exactly what the recall said it would happen
Additional Notes:
I was driving and my vehicle started to give me warnings to pull over due to low oil. When I safely pulled over and check. the engine oil cooling line was detached from crimp joint and leaked all the oil. Called the tow truck and took the truck to the dealer (Charles hardy chevrolet in Dallas GA) And they telling me that the engine is locked and it need to be replaced. There is a recall for the part but they telling me that my vin number is not part of it. Even though is exactly what the recall said it would happen
Mfg Campaign: 11633622
Recall Date: Jan 2, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Incident 12/29/2024 while making a stop at a Stop sign while making a left turn steering wheel broke free with no resistance what so ever??? Turned off the vehicle opened the hood discovered the intermediate steering shafts had separated??? retaining bolt missing causing shafts to slip out of each other, putting my life & passenger's at high risk how this happened there is no explanation to this factory defect.
Corrective Action:
Incident 12/29/2024 while making a stop at a Stop sign while making a left turn steering wheel broke free with no resistance what so ever??? Turned off the vehicle opened the hood discovered the intermediate steering shafts had separated??? retaining bolt missing causing shafts to slip out of each other, putting my life & passenger's at high risk how this happened there is no explanation to this factory defect.
Additional Notes:
Incident 12/29/2024 while making a stop at a Stop sign while making a left turn steering wheel broke free with no resistance what so ever??? Turned off the vehicle opened the hood discovered the intermediate steering shafts had separated??? retaining bolt missing causing shafts to slip out of each other, putting my life & passenger's at high risk how this happened there is no explanation to this factory defect.
Mfg Campaign: 11633080
Recall Date: Dec 30, 2024
General Motors, Llc
Defect Description:
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at 10 MPH, the upper control arm and ball joint on the passenger’s side fractured, and the wheel partially detached from the vehicle and was sticking out. The vehicle was towed to an independent mechanic where it was diagnosed and the failure was confirmed; additionally, the driver’s side upper control arm and ball joint were also fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mile was approximately 71,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at 10 MPH, the upper control arm and ball joint on the passenger’s side fractured, and the wheel partially detached from the vehicle and was sticking out. The vehicle was towed to an independent mechanic where it was diagnosed and the failure was confirmed; additionally, the driver’s side upper control arm and ball joint were also fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mile was approximately 71,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while driving at 10 MPH, the upper control arm and ball joint on the passenger’s side fractured, and the wheel partially detached from the vehicle and was sticking out. The vehicle was towed to an independent mechanic where it was diagnosed and the failure was confirmed; additionally, the driver’s side upper control arm and ball joint were also fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mile was approximately 71,000.
Mfg Campaign: 11632770
Recall Date: Dec 27, 2024
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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