Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
608 ComplaintsGeneral Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear 3rd brake light and rear window are leaking water into the cab causing visibility issues.
Corrective Action:
Rear 3rd brake light and rear window are leaking water into the cab causing visibility issues.
Additional Notes:
Rear 3rd brake light and rear window are leaking water into the cab causing visibility issues.
Mfg Campaign: 11604093
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
Potential Consequences:
smoke chrome trim package on the front of the vehicle is peeling and is a manufacturer defect, GM is offering no assistance in remedying this problem and is a known problem by gm with vehicles going back as far as 2017
Corrective Action:
smoke chrome trim package on the front of the vehicle is peeling and is a manufacturer defect, GM is offering no assistance in remedying this problem and is a known problem by gm with vehicles going back as far as 2017
Additional Notes:
smoke chrome trim package on the front of the vehicle is peeling and is a manufacturer defect, GM is offering no assistance in remedying this problem and is a known problem by gm with vehicles going back as far as 2017
Mfg Campaign: 11600521
Recall Date: Jul 9, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine oil cooler line blew apart at factory crimp.
Corrective Action:
Engine oil cooler line blew apart at factory crimp.
Additional Notes:
Engine oil cooler line blew apart at factory crimp.
Mfg Campaign: 11599587
Recall Date: Jul 6, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Corrective Action:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Additional Notes:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Mfg Campaign: 11598350
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Corrective Action:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Additional Notes:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Mfg Campaign: 11598350
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Corrective Action:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Additional Notes:
2019 GMC Sierra 1500 SLT. Truck would not start on several occassions. By playing with brake, shift, and steering wheel truck would start again., Also would show warning notices, last one being {engine oil low-add oil}, even right after I just had the oil changed. This last time it would not start I paid to have my mechanic come to me to check it out. He tested a lot and thought it might be the starter so I then had to pay to have it flat-bedded to their garage. What he finally found was a BUNCH of wires worn through in a major wiring harness. It was caused by the wiring harness being next to the steering knuckle and the steering was wearing through the wires exposing bare wires. The mechanic and I see this as a major safety concern and a possible fire hazard. He has told me others have had similer problems . I believe this should definitly be a safety recall for these vehicles. My mechanic states that a new wiring harness olone is about $1500.00 plus a LOT of labor to install it. I do not believe that I should have to pay for a defect in GMC building this truck I have a picture of this mess of wires if you can help me with this. Don't know how to upload the photo I have but would gladly send it to you, Please respond back to this. Thank You Dennis Dorn
Mfg Campaign: 11598350
Recall Date: Jul 2, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.
Mfg Campaign: 11597870
Recall Date: Jul 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Corrective Action:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Additional Notes:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Mfg Campaign: 11590962
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Corrective Action:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Additional Notes:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Mfg Campaign: 11590962
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Corrective Action:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Additional Notes:
Check Engine Light came on while driving system scan states misfire cylinder 6 but resulted in the lifter being damaged as well as the cam shaft on a vehicle that has 108,000 miles. Prior to this I reported multiple times that it seemed that the transmission would slip and stuttered when on a incline and put in reverse. I was told it was a computer program issue and was charged for a software update which obviously did not fix the issue but ruined the engine.
Mfg Campaign: 11590962
Recall Date: May 28, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
When starting the truck yesterday, not all the button lights came on and the power steering was no longer operational. I was fortunate the power steering issue did not materialize while the vehicle was in operation on the road. No warning prior to the failure was given by the vehicle.
Corrective Action:
When starting the truck yesterday, not all the button lights came on and the power steering was no longer operational. I was fortunate the power steering issue did not materialize while the vehicle was in operation on the road. No warning prior to the failure was given by the vehicle.
Additional Notes:
When starting the truck yesterday, not all the button lights came on and the power steering was no longer operational. I was fortunate the power steering issue did not materialize while the vehicle was in operation on the road. No warning prior to the failure was given by the vehicle.
Mfg Campaign: 11585094
Recall Date: Apr 24, 2024
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Corrective Action:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Additional Notes:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Mfg Campaign: 11584731
Recall Date: Apr 23, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Corrective Action:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Additional Notes:
While making a righthand turn at approximately 10-15 mph, my passenger side front wheel failed at the ball joint and collapsed. Reviewing the carfax, this is the 2nd time this has happened to this vehicle (the first was on the driver side wheel). I noticed Safety Recall Report 21V-718 seems to describe the issue I'm facing with the "front upper control arm experiencing accelerated wear... leading to ball joint separation", but according to GM, since no unsatisfied recalls are shown on my VIN report, there's nothing they're willing to do. I believe the failed part number is 573. This failure left my truck sitting in the middle of the road obviously with no way to move it other than a tow truck dragging it onto his bed.
Mfg Campaign: 11584731
Recall Date: Apr 23, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Corrective Action:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Additional Notes:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Mfg Campaign: 11584179
Recall Date: Apr 20, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Corrective Action:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Additional Notes:
Driving on the highway coming home from brother in laws house and the truck suddenly popped check engine, brake service and ESC lights came on dashboard while engine power was reduced causing sluggish performance. Made it home and put a scan tool and pulled a cylinder 3 misfire. Replaced spark plug and confirm it’s not an ignition coil problem. Brought to dealer and was confirmed the DOD lifter failed in other words AFM. Overwhelmed and couldn’t do anything but to pay and get truck back to working order told go ahead for replacement of parts for nearly $6k.
Mfg Campaign: 11584179
Recall Date: Apr 20, 2024
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Mfg Campaign: 11583826
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Corrective Action:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Additional Notes:
The contact owns a 2019 GMC Sierra 1500. The contact stated while making a left turn, the steering wheel was yanked to the left. The contact stated that the "Service ESC and Power Steering" message was displayed. The vehicle was taken to the residence. On another occasion, the following day while making a right turn, the steering wheel was yanked to the right. Additionally, the contact stated that the steering wheel was firm and difficult to turn. The contact stated that a "Service ESC and Power Steering" message was displayed. The vehicle was steered to the side of the road. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control (ESC). The manufacturer was notified of the failure. The failure mileage was 85,502.
Mfg Campaign: 11583826
Recall Date: Apr 18, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583349
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker GMC of Vacaville California sold me a 2019 GMC Sierra that has a know back window leak issues. I was told by service worker Brent Lewis/405 that is a common issue and GMC is aware of this issue that the vehicle was brought in before for this same issue prior from [XXX] but was not taken care of. I purchased this vehicle on [XXX] along with a 5k extend warranty that I was told is a bumper to bumper warranty. Come to find out it does not cover a manufacturer defected back window installation. My concern is that they are aware of these issues and water sitting on the inside of the cab due to a leak causes black mold and could cause serious illness to myself and my children. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583349
Recall Date: Apr 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown. My truck has only about 46,000 miles . We experience heavy rains on the week of 4/8/2024 and I went to go load groceries in the back and saw water coming down the back window. I went straight to the dealer and spoke with Tom a manager at GMC. He took me to service and a mechanic came out and said this a common and expensive job. He said I may need anew window replacement. I left and did research on this problem. There seems to be EVERYONE who has a GMC or Chevy has this problem. Many people are experiencing rust, mold, etc. This is a MAJOR issue. All you hear about mold health isssues. NOT any issue that should be over look. Whenthere is water there IS mold. This issue probably has been going on longer but due to heavy rain and me going in the back I saw water. This is something that dealers need to fix.
Corrective Action:
Unknown. My truck has only about 46,000 miles . We experience heavy rains on the week of 4/8/2024 and I went to go load groceries in the back and saw water coming down the back window. I went straight to the dealer and spoke with Tom a manager at GMC. He took me to service and a mechanic came out and said this a common and expensive job. He said I may need anew window replacement. I left and did research on this problem. There seems to be EVERYONE who has a GMC or Chevy has this problem. Many people are experiencing rust, mold, etc. This is a MAJOR issue. All you hear about mold health isssues. NOT any issue that should be over look. Whenthere is water there IS mold. This issue probably has been going on longer but due to heavy rain and me going in the back I saw water. This is something that dealers need to fix.
Additional Notes:
Unknown. My truck has only about 46,000 miles . We experience heavy rains on the week of 4/8/2024 and I went to go load groceries in the back and saw water coming down the back window. I went straight to the dealer and spoke with Tom a manager at GMC. He took me to service and a mechanic came out and said this a common and expensive job. He said I may need anew window replacement. I left and did research on this problem. There seems to be EVERYONE who has a GMC or Chevy has this problem. Many people are experiencing rust, mold, etc. This is a MAJOR issue. All you hear about mold health isssues. NOT any issue that should be over look. Whenthere is water there IS mold. This issue probably has been going on longer but due to heavy rain and me going in the back I saw water. This is something that dealers need to fix.
Mfg Campaign: 11582960
Recall Date: Apr 15, 2024
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