Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle experienced severe transmission shudder and was vibrating while driving up inclines. The vehicle was taken to the local dealer who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle experienced severe transmission shudder and was vibrating while driving up inclines. The vehicle was taken to the local dealer who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle experienced severe transmission shudder and was vibrating while driving up inclines. The vehicle was taken to the local dealer who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 80,000. The VIN was not available.
Mfg Campaign: 11570086
Recall Date: Feb 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The incident occurred on [XXX]. My vehicle has 54,571 miles on it. The power brake assist function failed. I was backing into a parking space at a local fast food chain and experienced near brake failure. I had to stand, nearly full body weight pressure, on the brake pedal to get my truck to stop at very slow speed. I, again, backed a short distance of a couple of feet at the most and experienced the same issue when I tried to stop. I placed the vehicle in PARK and turned the engine and ignition key off, thinking the system possibly needed to reset. I started the truck and drove forward, very slowly, to another parking space and applied the brakes. I experienced near total brake failure again. I had my truck into Brogden GMC in Olathe, Kansas on [XXX], for general maintenance and a “brake pressure recall.” I had experienced a slight brake pressure issue on a couple of occasions prior to the recall. After the recall service was performed I did not experience a braking concern for some time. I did experience “soft braking” a couple of times after the recall was performed and attributed it worn brakes. On [XXX], at 50,596 miles, I upgraded my brakes by installing a Power Stop Z36 brake kit with slotted rotors and ceramic pads. I have not had a repeated experience of soft braking or brake failure until the [XXX] incident that I am currently reporting. It appears to me that the earlier recall did not completely address the brake failure issue with my 2017 GMC Sierra 1500 pick-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The incident occurred on [XXX]. My vehicle has 54,571 miles on it. The power brake assist function failed. I was backing into a parking space at a local fast food chain and experienced near brake failure. I had to stand, nearly full body weight pressure, on the brake pedal to get my truck to stop at very slow speed. I, again, backed a short distance of a couple of feet at the most and experienced the same issue when I tried to stop. I placed the vehicle in PARK and turned the engine and ignition key off, thinking the system possibly needed to reset. I started the truck and drove forward, very slowly, to another parking space and applied the brakes. I experienced near total brake failure again. I had my truck into Brogden GMC in Olathe, Kansas on [XXX], for general maintenance and a “brake pressure recall.” I had experienced a slight brake pressure issue on a couple of occasions prior to the recall. After the recall service was performed I did not experience a braking concern for some time. I did experience “soft braking” a couple of times after the recall was performed and attributed it worn brakes. On [XXX], at 50,596 miles, I upgraded my brakes by installing a Power Stop Z36 brake kit with slotted rotors and ceramic pads. I have not had a repeated experience of soft braking or brake failure until the [XXX] incident that I am currently reporting. It appears to me that the earlier recall did not completely address the brake failure issue with my 2017 GMC Sierra 1500 pick-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The incident occurred on [XXX]. My vehicle has 54,571 miles on it. The power brake assist function failed. I was backing into a parking space at a local fast food chain and experienced near brake failure. I had to stand, nearly full body weight pressure, on the brake pedal to get my truck to stop at very slow speed. I, again, backed a short distance of a couple of feet at the most and experienced the same issue when I tried to stop. I placed the vehicle in PARK and turned the engine and ignition key off, thinking the system possibly needed to reset. I started the truck and drove forward, very slowly, to another parking space and applied the brakes. I experienced near total brake failure again. I had my truck into Brogden GMC in Olathe, Kansas on [XXX], for general maintenance and a “brake pressure recall.” I had experienced a slight brake pressure issue on a couple of occasions prior to the recall. After the recall service was performed I did not experience a braking concern for some time. I did experience “soft braking” a couple of times after the recall was performed and attributed it worn brakes. On [XXX], at 50,596 miles, I upgraded my brakes by installing a Power Stop Z36 brake kit with slotted rotors and ceramic pads. I have not had a repeated experience of soft braking or brake failure until the [XXX] incident that I am currently reporting. It appears to me that the earlier recall did not completely address the brake failure issue with my 2017 GMC Sierra 1500 pick-up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11568191
Recall Date: Jan 27, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The info system starts to change screens and jump around. We had it on navigate it locked the screen. You couldn't touch anything then. It started messing with the controls on the -Changing it from the speedometer to music and again would not allow you to touch anything calibrated or anything along those lines. After googling it, several vehicles are having the same problem. All around 50000 miles, our vehicle has about 80000 miles.
Corrective Action:
The info system starts to change screens and jump around. We had it on navigate it locked the screen. You couldn't touch anything then. It started messing with the controls on the -Changing it from the speedometer to music and again would not allow you to touch anything calibrated or anything along those lines. After googling it, several vehicles are having the same problem. All around 50000 miles, our vehicle has about 80000 miles.
Additional Notes:
The info system starts to change screens and jump around. We had it on navigate it locked the screen. You couldn't touch anything then. It started messing with the controls on the -Changing it from the speedometer to music and again would not allow you to touch anything calibrated or anything along those lines. After googling it, several vehicles are having the same problem. All around 50000 miles, our vehicle has about 80000 miles.
Mfg Campaign: 11568131
Recall Date: Jan 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission temperature sensor has failed. It is available for internal inspection within the transmission pan. Safety has not been in issue, but, apparently it can cause hard shifting when the sensor starts to go bad. You can also easily tell when the sensor is going bad by watching your trans fluid temp needle. It will erratically bounce up and down, sometimes slightly and other times it's big jumps, so you will not be able to tell if the transmission is overheating or running at normal operating temperature. The problem has been confirmed by a local service center. The vehicle/component has not been inspected. There has not been any problems prior to this issue. The check engine light came on 1/24/24 in the evening time. Check engine codes are P0711 & P0700. This is a known issue between 2015-2018 GM vehicle equipped with the 6.2L & 8-speed transmission. There is/was a special warranty number, #N192291660, that qualifies with the 2016 models.
Corrective Action:
Transmission temperature sensor has failed. It is available for internal inspection within the transmission pan. Safety has not been in issue, but, apparently it can cause hard shifting when the sensor starts to go bad. You can also easily tell when the sensor is going bad by watching your trans fluid temp needle. It will erratically bounce up and down, sometimes slightly and other times it's big jumps, so you will not be able to tell if the transmission is overheating or running at normal operating temperature. The problem has been confirmed by a local service center. The vehicle/component has not been inspected. There has not been any problems prior to this issue. The check engine light came on 1/24/24 in the evening time. Check engine codes are P0711 & P0700. This is a known issue between 2015-2018 GM vehicle equipped with the 6.2L & 8-speed transmission. There is/was a special warranty number, #N192291660, that qualifies with the 2016 models.
Additional Notes:
Transmission temperature sensor has failed. It is available for internal inspection within the transmission pan. Safety has not been in issue, but, apparently it can cause hard shifting when the sensor starts to go bad. You can also easily tell when the sensor is going bad by watching your trans fluid temp needle. It will erratically bounce up and down, sometimes slightly and other times it's big jumps, so you will not be able to tell if the transmission is overheating or running at normal operating temperature. The problem has been confirmed by a local service center. The vehicle/component has not been inspected. There has not been any problems prior to this issue. The check engine light came on 1/24/24 in the evening time. Check engine codes are P0711 & P0700. This is a known issue between 2015-2018 GM vehicle equipped with the 6.2L & 8-speed transmission. There is/was a special warranty number, #N192291660, that qualifies with the 2016 models.
Mfg Campaign: 11567736
Recall Date: Jan 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving my truck home from work, when all the sudden the car at a stop sign lurch forward, with the brake applied and was not moving, or I would have hit the car in front of me. Upon, the green light, truck started to shift and go faster, while making a whining noise, at only 26 miles per hour, then, the vehicle, tried to speed up with nothing engaging, and came to a complete stop very aggressively and abruptly, while in traffic, I almost was hit from the sudden stop. Getting to the side of the road, the truck wouldn’t move anymore, and except in rear gear. Called OnStar service and vehicle was towed to the closest GM dealership, about a mile from my house. This was on a Saturday evening, On Monday, the dealer service agent called me, had already diagnosed the problem as a failed 6L80 GM transmission, this was at 930am, asked if I wanted it repaired I said yes. The dealer called back at 3pm that same day and said the transmission had already been repaired. Which to me is a bit surprising as it needed a new transmission, which should take longer. Glad it was fixed so fast. The cost was to be around 6700 dollars. From my knowledge this is a known issue with these transmissions. My concern, is that I could have been in an accident from a known defect in manufacturing that GM knew about and did nothing to address.
Corrective Action:
I was driving my truck home from work, when all the sudden the car at a stop sign lurch forward, with the brake applied and was not moving, or I would have hit the car in front of me. Upon, the green light, truck started to shift and go faster, while making a whining noise, at only 26 miles per hour, then, the vehicle, tried to speed up with nothing engaging, and came to a complete stop very aggressively and abruptly, while in traffic, I almost was hit from the sudden stop. Getting to the side of the road, the truck wouldn’t move anymore, and except in rear gear. Called OnStar service and vehicle was towed to the closest GM dealership, about a mile from my house. This was on a Saturday evening, On Monday, the dealer service agent called me, had already diagnosed the problem as a failed 6L80 GM transmission, this was at 930am, asked if I wanted it repaired I said yes. The dealer called back at 3pm that same day and said the transmission had already been repaired. Which to me is a bit surprising as it needed a new transmission, which should take longer. Glad it was fixed so fast. The cost was to be around 6700 dollars. From my knowledge this is a known issue with these transmissions. My concern, is that I could have been in an accident from a known defect in manufacturing that GM knew about and did nothing to address.
Additional Notes:
I was driving my truck home from work, when all the sudden the car at a stop sign lurch forward, with the brake applied and was not moving, or I would have hit the car in front of me. Upon, the green light, truck started to shift and go faster, while making a whining noise, at only 26 miles per hour, then, the vehicle, tried to speed up with nothing engaging, and came to a complete stop very aggressively and abruptly, while in traffic, I almost was hit from the sudden stop. Getting to the side of the road, the truck wouldn’t move anymore, and except in rear gear. Called OnStar service and vehicle was towed to the closest GM dealership, about a mile from my house. This was on a Saturday evening, On Monday, the dealer service agent called me, had already diagnosed the problem as a failed 6L80 GM transmission, this was at 930am, asked if I wanted it repaired I said yes. The dealer called back at 3pm that same day and said the transmission had already been repaired. Which to me is a bit surprising as it needed a new transmission, which should take longer. Glad it was fixed so fast. The cost was to be around 6700 dollars. From my knowledge this is a known issue with these transmissions. My concern, is that I could have been in an accident from a known defect in manufacturing that GM knew about and did nothing to address.
Mfg Campaign: 11567657
Recall Date: Jan 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has stalled many times from shifting through 1st and 2nd gear going across divided highways and nearly causing accidents, also it has a very bad shudder and hard shifting.
Corrective Action:
Transmission has stalled many times from shifting through 1st and 2nd gear going across divided highways and nearly causing accidents, also it has a very bad shudder and hard shifting.
Additional Notes:
Transmission has stalled many times from shifting through 1st and 2nd gear going across divided highways and nearly causing accidents, also it has a very bad shudder and hard shifting.
Mfg Campaign: 11566761
Recall Date: Jan 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When I hit the brakes it has no stopping power, hard to push brake pedal and when sitting at a complete stop it has been known to start going even though I have foot on brake.
Corrective Action:
When I hit the brakes it has no stopping power, hard to push brake pedal and when sitting at a complete stop it has been known to start going even though I have foot on brake.
Additional Notes:
When I hit the brakes it has no stopping power, hard to push brake pedal and when sitting at a complete stop it has been known to start going even though I have foot on brake.
Mfg Campaign: 11565402
Recall Date: Jan 14, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while coming to a stop at slow speeds, the brake pedal was depressed; however, the brake pedal felt spongey, causing the braking distance to become extended. There were no warning lights illuminated. The contact learned of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer was contacted, and it was confirmed the VIN was not included in the recall. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while coming to a stop at slow speeds, the brake pedal was depressed; however, the brake pedal felt spongey, causing the braking distance to become extended. There were no warning lights illuminated. The contact learned of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer was contacted, and it was confirmed the VIN was not included in the recall. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while coming to a stop at slow speeds, the brake pedal was depressed; however, the brake pedal felt spongey, causing the braking distance to become extended. There were no warning lights illuminated. The contact learned of NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and linked the failure to the recall. The dealer was contacted, and it was confirmed the VIN was not included in the recall. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
Mfg Campaign: 11565063
Recall Date: Jan 12, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My transmission started to shutter then went in and out of gear till it doesn't stay in gear
Corrective Action:
My transmission started to shutter then went in and out of gear till it doesn't stay in gear
Additional Notes:
My transmission started to shutter then went in and out of gear till it doesn't stay in gear
Mfg Campaign: 11562883
Recall Date: Jan 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION NEEDED TO BE REPLACED CAR WOULD NOT GO IN REVERSE OR FOREWARD AT ALL . IT ONLY HAS 120,000 MILES ON IT .
Corrective Action:
THE TRANSMISSION NEEDED TO BE REPLACED CAR WOULD NOT GO IN REVERSE OR FOREWARD AT ALL . IT ONLY HAS 120,000 MILES ON IT .
Additional Notes:
THE TRANSMISSION NEEDED TO BE REPLACED CAR WOULD NOT GO IN REVERSE OR FOREWARD AT ALL . IT ONLY HAS 120,000 MILES ON IT .
Mfg Campaign: 11562052
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Corrective Action:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Additional Notes:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Mfg Campaign: 11561527
Recall Date: Dec 22, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Corrective Action:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Additional Notes:
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Mfg Campaign: 11561527
Recall Date: Dec 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This complaint is about General Motors not allowing their Dealer Marty's Chevrolet of Bourne Ma. to recalibrate the odometer and speedometer and other parameters in the computer to match new 18"wheels and tires. The truck was built and set up for 20" wheels from the Factory. The previous owner installed 22" wheels immediately after leasing the vehicle. They never adjusted the computer for this change and as a result the odometer reading read 28700 when I purchased it in August 2023. As a result the engine hours do not correlate to the low miles and the speedometer reading is incorrect. This truck has about 75 to 80 thousand actual miles. When Marty's installed the new wheels that I bought, GM refused to authorize the computer adjustments for the new wheels. GM previously required this adjustment, but no longer does it. This is a safety risk and actual fraud because of the inaccurate miles recorded. I hope you can require them to authorize this adjustment.Attached is an old instruction from GM to dealers for this wheel size change work order.
Corrective Action:
This complaint is about General Motors not allowing their Dealer Marty's Chevrolet of Bourne Ma. to recalibrate the odometer and speedometer and other parameters in the computer to match new 18"wheels and tires. The truck was built and set up for 20" wheels from the Factory. The previous owner installed 22" wheels immediately after leasing the vehicle. They never adjusted the computer for this change and as a result the odometer reading read 28700 when I purchased it in August 2023. As a result the engine hours do not correlate to the low miles and the speedometer reading is incorrect. This truck has about 75 to 80 thousand actual miles. When Marty's installed the new wheels that I bought, GM refused to authorize the computer adjustments for the new wheels. GM previously required this adjustment, but no longer does it. This is a safety risk and actual fraud because of the inaccurate miles recorded. I hope you can require them to authorize this adjustment.Attached is an old instruction from GM to dealers for this wheel size change work order.
Additional Notes:
This complaint is about General Motors not allowing their Dealer Marty's Chevrolet of Bourne Ma. to recalibrate the odometer and speedometer and other parameters in the computer to match new 18"wheels and tires. The truck was built and set up for 20" wheels from the Factory. The previous owner installed 22" wheels immediately after leasing the vehicle. They never adjusted the computer for this change and as a result the odometer reading read 28700 when I purchased it in August 2023. As a result the engine hours do not correlate to the low miles and the speedometer reading is incorrect. This truck has about 75 to 80 thousand actual miles. When Marty's installed the new wheels that I bought, GM refused to authorize the computer adjustments for the new wheels. GM previously required this adjustment, but no longer does it. This is a safety risk and actual fraud because of the inaccurate miles recorded. I hope you can require them to authorize this adjustment.Attached is an old instruction from GM to dealers for this wheel size change work order.
Mfg Campaign: 11560067
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
It takes quite the amount of force to stop the vehicle brake pedal started feeling spongy and seems like it doesn’t have enough pressure constantly I have no brake fluid leaks or air in my lines it all comes down to the brake booster it seems like and I know a few vehicles had this problem but mine says it wasn’t but I believe it has been affected.
Corrective Action:
It takes quite the amount of force to stop the vehicle brake pedal started feeling spongy and seems like it doesn’t have enough pressure constantly I have no brake fluid leaks or air in my lines it all comes down to the brake booster it seems like and I know a few vehicles had this problem but mine says it wasn’t but I believe it has been affected.
Additional Notes:
It takes quite the amount of force to stop the vehicle brake pedal started feeling spongy and seems like it doesn’t have enough pressure constantly I have no brake fluid leaks or air in my lines it all comes down to the brake booster it seems like and I know a few vehicles had this problem but mine says it wasn’t but I believe it has been affected.
Mfg Campaign: 11555389
Recall Date: Nov 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I took my 2017 GMC Sierra 1500 SLE in to my local dealer because the engine was misfiring and there was a loud ticking noise coming from the engine. There was a sudden onset of loss of power, sluggish acceleration and shuttering. The dealership technicians did their diagnostics and found "cyl 1 miss fire removed valve cover and rocker arm found cyl 1 intake push rod bent replaced cyl 1 rocker arm push rods and all driver side lifters re[placed v loam resealed all 8 injectors cleared code miss fire is cured." This is a known GM issue as pursuant to service bulletin 15-06-01-002L. Upon further research from other complaints it was reveled to be caused by KNOWN defective or sub-par components being continually installed in GM vehicles. GM has knowledge of this issue and should take ownership of their shawty and deceptive work practices.
Corrective Action:
I took my 2017 GMC Sierra 1500 SLE in to my local dealer because the engine was misfiring and there was a loud ticking noise coming from the engine. There was a sudden onset of loss of power, sluggish acceleration and shuttering. The dealership technicians did their diagnostics and found "cyl 1 miss fire removed valve cover and rocker arm found cyl 1 intake push rod bent replaced cyl 1 rocker arm push rods and all driver side lifters re[placed v loam resealed all 8 injectors cleared code miss fire is cured." This is a known GM issue as pursuant to service bulletin 15-06-01-002L. Upon further research from other complaints it was reveled to be caused by KNOWN defective or sub-par components being continually installed in GM vehicles. GM has knowledge of this issue and should take ownership of their shawty and deceptive work practices.
Additional Notes:
I took my 2017 GMC Sierra 1500 SLE in to my local dealer because the engine was misfiring and there was a loud ticking noise coming from the engine. There was a sudden onset of loss of power, sluggish acceleration and shuttering. The dealership technicians did their diagnostics and found "cyl 1 miss fire removed valve cover and rocker arm found cyl 1 intake push rod bent replaced cyl 1 rocker arm push rods and all driver side lifters re[placed v loam resealed all 8 injectors cleared code miss fire is cured." This is a known GM issue as pursuant to service bulletin 15-06-01-002L. Upon further research from other complaints it was reveled to be caused by KNOWN defective or sub-par components being continually installed in GM vehicles. GM has knowledge of this issue and should take ownership of their shawty and deceptive work practices.
Mfg Campaign: 11554625
Recall Date: Nov 11, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has a hard shift in the lower gears. I have been told by GM authorized dealers and garages that the official suggestion from GM is a transmission flush, and that this may not resolve the issue. This service usually runs around $350+, and is not reimbursed at all or in part by the manufacturer. This has caused tire spin in parking lots and low speed situations (like crosswalks), and only seems to be getting worse as time goes on. This seems to be a widespread issue, with a large number of consumers reporting the same issue, and really seems to be a manufacturer defect
Corrective Action:
Vehicle has a hard shift in the lower gears. I have been told by GM authorized dealers and garages that the official suggestion from GM is a transmission flush, and that this may not resolve the issue. This service usually runs around $350+, and is not reimbursed at all or in part by the manufacturer. This has caused tire spin in parking lots and low speed situations (like crosswalks), and only seems to be getting worse as time goes on. This seems to be a widespread issue, with a large number of consumers reporting the same issue, and really seems to be a manufacturer defect
Additional Notes:
Vehicle has a hard shift in the lower gears. I have been told by GM authorized dealers and garages that the official suggestion from GM is a transmission flush, and that this may not resolve the issue. This service usually runs around $350+, and is not reimbursed at all or in part by the manufacturer. This has caused tire spin in parking lots and low speed situations (like crosswalks), and only seems to be getting worse as time goes on. This seems to be a widespread issue, with a large number of consumers reporting the same issue, and really seems to be a manufacturer defect
Mfg Campaign: 11553703
Recall Date: Nov 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After 80K miles on a 2017 GMC Sierra - my 6 Speed AT Transmission HMD 6L-80 failed. There appears to be know flaws in the GMC transmission, but no recall for my model and year.
Corrective Action:
After 80K miles on a 2017 GMC Sierra - my 6 Speed AT Transmission HMD 6L-80 failed. There appears to be know flaws in the GMC transmission, but no recall for my model and year.
Additional Notes:
After 80K miles on a 2017 GMC Sierra - my 6 Speed AT Transmission HMD 6L-80 failed. There appears to be know flaws in the GMC transmission, but no recall for my model and year.
Mfg Campaign: 11552058
Recall Date: Oct 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact’s husband owns a 2017 GMC Sierra 1500. The contact stated that while her husband was driving at approximately 55 MPH, the vehicle hesitated and stalled. The check engine warning light was illuminated. The contact’s husband was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, approximately 1 year later the failure recurred. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated and stalled. An unknown warning light and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving approximately 45 MPH, the vehicle hesitated and stalled. The vehicle was restarted but the vehicle decelerated while the accelerator pedal was depressed. Additionally, the contact stated that she was informed by the dealer that the vehicle failed to shift into the intended gear and as a result, the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact’s husband owns a 2017 GMC Sierra 1500. The contact stated that while her husband was driving at approximately 55 MPH, the vehicle hesitated and stalled. The check engine warning light was illuminated. The contact’s husband was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, approximately 1 year later the failure recurred. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated and stalled. An unknown warning light and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving approximately 45 MPH, the vehicle hesitated and stalled. The vehicle was restarted but the vehicle decelerated while the accelerator pedal was depressed. Additionally, the contact stated that she was informed by the dealer that the vehicle failed to shift into the intended gear and as a result, the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact’s husband owns a 2017 GMC Sierra 1500. The contact stated that while her husband was driving at approximately 55 MPH, the vehicle hesitated and stalled. The check engine warning light was illuminated. The contact’s husband was able to restart the vehicle. The vehicle was taken to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, approximately 1 year later the failure recurred. The contact stated that while her husband was driving approximately 55 MPH, the vehicle hesitated and stalled. An unknown warning light and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving approximately 45 MPH, the vehicle hesitated and stalled. The vehicle was restarted but the vehicle decelerated while the accelerator pedal was depressed. Additionally, the contact stated that she was informed by the dealer that the vehicle failed to shift into the intended gear and as a result, the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11551022
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Corrective Action:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Additional Notes:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Mfg Campaign: 11548856
Recall Date: Oct 7, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Corrective Action:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Additional Notes:
Service Trailer Brake System. This has happened in the past 3 Times, in which the local GMC Dealership has made me pay for New Batteries and other Fuel system issues. Dealership stated that this shows up because of a bad battery.
Mfg Campaign: 11548856
Recall Date: Oct 7, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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