Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VACUUM PUMP, BRAKE PEDAL STIFF WHEN REVERSING, HARD TO STOP.
Corrective Action:
VACUUM PUMP, BRAKE PEDAL STIFF WHEN REVERSING, HARD TO STOP.
Additional Notes:
VACUUM PUMP, BRAKE PEDAL STIFF WHEN REVERSING, HARD TO STOP.
Mfg Campaign: 11203075
Recall Date: Apr 23, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDAL BECOMES EXTREMELY STIFF WHEN TRYING TO STOP AT SLOW SPEEDS, ESPECIALLY IN PARKING LOTS. THE VEHICLE BECOMES VERY DIFFICULT TO STOP ALMOST CAUSING CRASHES. GM DEALERSHIP REPEATEDLY TESTS VEHICLE AND TRIES TO CLAIM THERE IS NOTHING WRONG AND I'M MAKING A MISTAKE. HAD TO TAKE VEHICLE IN SEVERAL TIMES AND EVENTUALLY THEY FOUND A FAILED VACUUM PUMP. THEY TRIED TO MAKE ME PAY $700+ FOR THE REPAIR EVEN THOUGH ITS A KNOWN ISSUE. THEY ARE TRYING TO AVOID DOING A RECALL AND PUTTING THEIR BOTTOM LINE AHEAD OF SAFETY. THESE TRUCKS ARE DANGEROUS.
Corrective Action:
THE BRAKE PEDAL BECOMES EXTREMELY STIFF WHEN TRYING TO STOP AT SLOW SPEEDS, ESPECIALLY IN PARKING LOTS. THE VEHICLE BECOMES VERY DIFFICULT TO STOP ALMOST CAUSING CRASHES. GM DEALERSHIP REPEATEDLY TESTS VEHICLE AND TRIES TO CLAIM THERE IS NOTHING WRONG AND I'M MAKING A MISTAKE. HAD TO TAKE VEHICLE IN SEVERAL TIMES AND EVENTUALLY THEY FOUND A FAILED VACUUM PUMP. THEY TRIED TO MAKE ME PAY $700+ FOR THE REPAIR EVEN THOUGH ITS A KNOWN ISSUE. THEY ARE TRYING TO AVOID DOING A RECALL AND PUTTING THEIR BOTTOM LINE AHEAD OF SAFETY. THESE TRUCKS ARE DANGEROUS.
Additional Notes:
THE BRAKE PEDAL BECOMES EXTREMELY STIFF WHEN TRYING TO STOP AT SLOW SPEEDS, ESPECIALLY IN PARKING LOTS. THE VEHICLE BECOMES VERY DIFFICULT TO STOP ALMOST CAUSING CRASHES. GM DEALERSHIP REPEATEDLY TESTS VEHICLE AND TRIES TO CLAIM THERE IS NOTHING WRONG AND I'M MAKING A MISTAKE. HAD TO TAKE VEHICLE IN SEVERAL TIMES AND EVENTUALLY THEY FOUND A FAILED VACUUM PUMP. THEY TRIED TO MAKE ME PAY $700+ FOR THE REPAIR EVEN THOUGH ITS A KNOWN ISSUE. THEY ARE TRYING TO AVOID DOING A RECALL AND PUTTING THEIR BOTTOM LINE AHEAD OF SAFETY. THESE TRUCKS ARE DANGEROUS.
Mfg Campaign: 11193924
Recall Date: Apr 4, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ARE NOT WORKING AT SLOW SPEEDS. I WAS PARKING IN A PARKING GARAGE WHILE PULLING UP TO THE CONCRETE WALL AND PUSHING ON THE BRAKE THE TRUCK ALMOST DIDN'T STOP AND THE PEDAL GOT VERY STIFF. WHILE DRIVING HOME IN TRAFFIC THE TRUCK DID THE SAME THING AND I ALMOST HIT THE CAR IN FRONT OF ME. IT SEEMS TO BE AT SLOWER SPEEDS AND THE BRAKES ARE LOSING ALL POWER. THE TRUCK IS ONLY 2 YEARS OLD AND NORMALLY STOPS ON A DIME. TOOK TO THE DEALER TODAY, AND THEY SAID THE VACUUM PUMP IS BAD AT ONLY 39,000 MILES.
Corrective Action:
THE BRAKES ARE NOT WORKING AT SLOW SPEEDS. I WAS PARKING IN A PARKING GARAGE WHILE PULLING UP TO THE CONCRETE WALL AND PUSHING ON THE BRAKE THE TRUCK ALMOST DIDN'T STOP AND THE PEDAL GOT VERY STIFF. WHILE DRIVING HOME IN TRAFFIC THE TRUCK DID THE SAME THING AND I ALMOST HIT THE CAR IN FRONT OF ME. IT SEEMS TO BE AT SLOWER SPEEDS AND THE BRAKES ARE LOSING ALL POWER. THE TRUCK IS ONLY 2 YEARS OLD AND NORMALLY STOPS ON A DIME. TOOK TO THE DEALER TODAY, AND THEY SAID THE VACUUM PUMP IS BAD AT ONLY 39,000 MILES.
Additional Notes:
THE BRAKES ARE NOT WORKING AT SLOW SPEEDS. I WAS PARKING IN A PARKING GARAGE WHILE PULLING UP TO THE CONCRETE WALL AND PUSHING ON THE BRAKE THE TRUCK ALMOST DIDN'T STOP AND THE PEDAL GOT VERY STIFF. WHILE DRIVING HOME IN TRAFFIC THE TRUCK DID THE SAME THING AND I ALMOST HIT THE CAR IN FRONT OF ME. IT SEEMS TO BE AT SLOWER SPEEDS AND THE BRAKES ARE LOSING ALL POWER. THE TRUCK IS ONLY 2 YEARS OLD AND NORMALLY STOPS ON A DIME. TOOK TO THE DEALER TODAY, AND THEY SAID THE VACUUM PUMP IS BAD AT ONLY 39,000 MILES.
Mfg Campaign: 11193510
Recall Date: Apr 2, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
Corrective Action:
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
Additional Notes:
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
Mfg Campaign: 11186133
Recall Date: Mar 12, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS PURCHASED IN JANUARY 2017, SINCE THE PURCHASE OF THE VEHICLE, I HAVE HAD THE TRUCK IN THE SHOP ON 6 OCCASIONS. THE VEHICLE HAS HAD 5 INJECTORS REPLACED AND THE UPPER OIL PAN GASKET HAS BEEN REPLACED TWICE. GMC IS STALLING ME AND NOT WANTING TO PURCHASE THE VEHICLE BACK UNDER THE BUY BACK PROGRAM COMMONLY CALLED THE LEMON LAW. THE VEHICLE HAS AN EXTENDED WARRANTY AND I HAVE BEEN CHARGED A CO-PAY WITH THE REPAIRS ON THE VEHICLE. THE ISSUES STARTED AFTER THE 30000 MILE SERVICE.
Corrective Action:
THE VEHICLE WAS PURCHASED IN JANUARY 2017, SINCE THE PURCHASE OF THE VEHICLE, I HAVE HAD THE TRUCK IN THE SHOP ON 6 OCCASIONS. THE VEHICLE HAS HAD 5 INJECTORS REPLACED AND THE UPPER OIL PAN GASKET HAS BEEN REPLACED TWICE. GMC IS STALLING ME AND NOT WANTING TO PURCHASE THE VEHICLE BACK UNDER THE BUY BACK PROGRAM COMMONLY CALLED THE LEMON LAW. THE VEHICLE HAS AN EXTENDED WARRANTY AND I HAVE BEEN CHARGED A CO-PAY WITH THE REPAIRS ON THE VEHICLE. THE ISSUES STARTED AFTER THE 30000 MILE SERVICE.
Additional Notes:
THE VEHICLE WAS PURCHASED IN JANUARY 2017, SINCE THE PURCHASE OF THE VEHICLE, I HAVE HAD THE TRUCK IN THE SHOP ON 6 OCCASIONS. THE VEHICLE HAS HAD 5 INJECTORS REPLACED AND THE UPPER OIL PAN GASKET HAS BEEN REPLACED TWICE. GMC IS STALLING ME AND NOT WANTING TO PURCHASE THE VEHICLE BACK UNDER THE BUY BACK PROGRAM COMMONLY CALLED THE LEMON LAW. THE VEHICLE HAS AN EXTENDED WARRANTY AND I HAVE BEEN CHARGED A CO-PAY WITH THE REPAIRS ON THE VEHICLE. THE ISSUES STARTED AFTER THE 30000 MILE SERVICE.
Mfg Campaign: 11185586
Recall Date: Mar 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FAULTY BRAKE VACUUM PUMP LEADING TO REDUCED BRAKING FORCE UNDER REPEATED USE OR IN A PANNIC SITUATION LEADING TO A COLLISION. I HIT A DEER BECAUSE I WAS UNABLE STOP OR SUFFICIENTLY SLOW DOWN TO AVOID HITTING IT. I NOTICED REDUCED BRAKING FORCE AND A HARD BRAKE PEDAL. I HAVE READ OF SEVERAL REPORTS ON THE INTERNET INVOLVING THIS ISSUE
Corrective Action:
FAULTY BRAKE VACUUM PUMP LEADING TO REDUCED BRAKING FORCE UNDER REPEATED USE OR IN A PANNIC SITUATION LEADING TO A COLLISION. I HIT A DEER BECAUSE I WAS UNABLE STOP OR SUFFICIENTLY SLOW DOWN TO AVOID HITTING IT. I NOTICED REDUCED BRAKING FORCE AND A HARD BRAKE PEDAL. I HAVE READ OF SEVERAL REPORTS ON THE INTERNET INVOLVING THIS ISSUE
Additional Notes:
FAULTY BRAKE VACUUM PUMP LEADING TO REDUCED BRAKING FORCE UNDER REPEATED USE OR IN A PANNIC SITUATION LEADING TO A COLLISION. I HIT A DEER BECAUSE I WAS UNABLE STOP OR SUFFICIENTLY SLOW DOWN TO AVOID HITTING IT. I NOTICED REDUCED BRAKING FORCE AND A HARD BRAKE PEDAL. I HAVE READ OF SEVERAL REPORTS ON THE INTERNET INVOLVING THIS ISSUE
Mfg Campaign: 11184959
Recall Date: Mar 7, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
Corrective Action:
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
Additional Notes:
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
Mfg Campaign: 11176530
Recall Date: Feb 12, 2019
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
Mfg Campaign: 11174762
Recall Date: Feb 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
Corrective Action:
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
Additional Notes:
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
Mfg Campaign: 11171272
Recall Date: Jan 21, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
Corrective Action:
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
Additional Notes:
I HAVE HAD SEVERAL INSTANCES WHERE YOU PUSH THE ACCELERATOR AND YOU START TO GO AND THEN IT JUST STOPS MOVING LIKE THE TRANSMISSION HAS DISENGAGED. STARTED TO TURN INTO ONCOMING TRAFFIC THIS MORNING AND HAD TO STOP AS AS IT DID THIS AND I WAS GOING TO GET HIT!!! IT DOES IT A LOT, FIRST TIME I WOULD HAVE BEEN HIT!!! GM SAYS THEY KNOW IT'S A PROBLEM, AT SHOP NOW AGAIN FOR IT! GOING TO GET SOMEONE KILLED!!!!
Mfg Campaign: 11162305
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Corrective Action:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Additional Notes:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Mfg Campaign: 11162357
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Corrective Action:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Additional Notes:
I HAD THE ROTORS REPLACED ON MY NEW TRUCK AT 6000 MILES AND PAID FOR REPAIRS OUT OF POCKET. I CONTINUED TO HEAR BRAKE NOISE. ON MY WAY TO THE DEALERSHIP ON THE WEEKEND I WAS SCHEDULED TO HAVE THE BRAKE NOISE INVESTIGATED AND TO HAVE AN OIL CHANGE DONE, I HAD CATASTROPHIC BRAKE FAILURE. A VEHICLE IN FRONT OF ME MADE A LANE CHANGE INTO MY LANE AND THEN SLAMMED ON THE BRAKES IN FRONT OF MY VEHICLE AT A GREEN LIGHT COMING TO A COMPLETE STOP FROM 40 MPH TO 0 IN THE MIDDLE OF THE INTERSECTION. A CAR HAD PULLED OUT IN FRONT OF HIM CHANGING LANES FROM THE LEFT LANE TO RIGHT. I MASHED THE BRAKE PEDAL TO STOP IMMEDIATELY AND MY BRAKES WENT SOFT AND TO THE FLOOR ON THE SECOND PUSH. WHEN I WASN'T STOPPING. I SLAMMED MY EMERGENCY BRAKE WITH MY LEFT FOOT AND INJURED A FEW TOES ON MY LEFT FOOT TRYING TO STOP BEFORE MY VEHICLE. MY VEHICLE DID NOT COME TO A COMPLETE STOP. INSTEAD, MY VEHICLE SKIDDED AND LIGHTLY TAPPED THE VEHICLE IN FRONT OF ME DOING MINOR BUMPER DAMAGE TO BOTH OF OUR VEHICLES. HOWEVER THERE WAS A TOYOTA TRUCK BEHIND ME, AND STRUCK MY VEHICLE DIRECTLY WHILE I WAS AT A STAND STILL, WHILE THE DRIVER WAS DOING OVER 70 MPH WHEN HE COLLIDED WITH MY SIERRA. MY SIERRA HAS THE PIN OR PART OF THE CALIPER THAT MOVES THE BRAKE PADS, COMPLETELY PUSHED THE PISTON INTO THE ROTOR. THE VEHICLE HAS HAD BRAKE ISSUES SINCE I PAID TO HAVE THE BRAKES AND ROTORS REPLACED AT 6000 MILES. I HAVE RECORDS OF THE INCIDENT AND THE BRAKE FAILURE FROM A MECHANIC AND AUTO BODY SHOP DOCUMENTING THE COMPLETE FAILURE OF THE BRAKES. DIRECTLY AFTER THE BRAKES WERE REPLACED WITHIN ANOTHER 8000 MILES THE BRAKE BOOSTER ON THE VEHICLE WENT BAD AND WAS REPLACED AS WELL.
Mfg Campaign: 11162357
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
'TAKATA RECALL' DRIVING THE TRUCK TO THE STORE, WHEN I WAS PARKING THE BRAKE PEDAL GOT EXTREMELY HARD, LOST ALL BRAKE FUNCTIONS. IMMEDIATELY TOOK THE TRUCK (2017 GMC SIERRA 1500) TO THE DEALERSHIP THEY TOLD ME IT WAS THE VACUUM PUMP AND BELT. HAD IT REPLACED UNDER THE WARRANTY ON NO ADDITIONAL COST.
Corrective Action:
'TAKATA RECALL' DRIVING THE TRUCK TO THE STORE, WHEN I WAS PARKING THE BRAKE PEDAL GOT EXTREMELY HARD, LOST ALL BRAKE FUNCTIONS. IMMEDIATELY TOOK THE TRUCK (2017 GMC SIERRA 1500) TO THE DEALERSHIP THEY TOLD ME IT WAS THE VACUUM PUMP AND BELT. HAD IT REPLACED UNDER THE WARRANTY ON NO ADDITIONAL COST.
Additional Notes:
'TAKATA RECALL' DRIVING THE TRUCK TO THE STORE, WHEN I WAS PARKING THE BRAKE PEDAL GOT EXTREMELY HARD, LOST ALL BRAKE FUNCTIONS. IMMEDIATELY TOOK THE TRUCK (2017 GMC SIERRA 1500) TO THE DEALERSHIP THEY TOLD ME IT WAS THE VACUUM PUMP AND BELT. HAD IT REPLACED UNDER THE WARRANTY ON NO ADDITIONAL COST.
Mfg Campaign: 11161026
Recall Date: Dec 12, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Corrective Action:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Additional Notes:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Mfg Campaign: 11156628
Recall Date: Dec 6, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Corrective Action:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Additional Notes:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Mfg Campaign: 11156628
Recall Date: Dec 6, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Corrective Action:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Additional Notes:
1. THE TRANSMISSION SHIFTS EXTREMELY ROUGH FROM 1ST TO 2ND GEAR IN PARKING LOTS AT A SLOW SPEED AND ON NORMAL HIGHWAY OR STREET DRIVING AND EXPERIENCES THE SAME THING WHILE SLOWING DOWN TO STOP 2. THE ENGINE HAS RECENTLY BEEN HAVING A AWKWARD SHAKE TO IT WHILE IN IDEAL AFTER IT HAS BEEN RUNNING AND WARM 3. WHILE BACKING UP AND TURNING THE WHEEL, THE FRONT SUSPENSION WILL LET OUT A LOUD CLUNK SOUND AND THE SOUND WILL RETURN WHEN TURNING THE WHEELS BACK FORWARD AFTER PUTTING IT INTO DRIVE.
Mfg Campaign: 11156628
Recall Date: Dec 6, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
Corrective Action:
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
Additional Notes:
AFTER EXITING I285 NORTH OF ATLANTA ONTO THE ASHFORD DUNWOODY EXIT, MY BREAKS STOPPED WORKING AND THE PEDAL WOULD NOT PRESS DOWN. I WAS IN MOTION AT THE TIME AND HAPPENED TO BE MOVING UP AN INCLINE. I HAD TO DOWN SHIFT FROM DRIVE INTO A LOWER GEAR AND USE THE EMERGENCY BREAK TO AVOID A COLLISION WITH THE CAR IN FRONT OF ME.
Mfg Campaign: 11154386
Recall Date: Nov 27, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Mfg Campaign: 11153321
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
Corrective Action:
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
Additional Notes:
VACUUM PUMP ISSUE WITH GMC SIERRA - I NOTICED A PROBLEM BRAKING MY PICKUP, SPONGY BRAKES, HARD STOPPING. I TOOK IT TO MY LOCAL CHEVY DEALER (PORTSMOUTH CHEVROLET, PORTSMOUTH, NH). THEY DIAGNOSED IT AS A PROBLEM WITH THE VACUUM PUMP AND REPLACED THE PUMP UNDER WARRANTY. I WANTED TO ALERT YOU BECAUSE I SAW A NOTICE ON FOX NEWS THIS EVENING ABOUT YOUR INVESTIGATION OF THE PROBLEM WITH EARLIER MODELS AND WANTED TO ALERT YOU THAT MINE IS A 2017. YOU MAY WANT TO EXPAND THE INVESTIGATION TO INCLUDE LATER MODEL TRUCKS AND SUVS. LUCKILY I CAUGHT IT IN TIME, NO ACCIDENTS, NO INJURIES.
Mfg Campaign: 11153402
Recall Date: Nov 23, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
Corrective Action:
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
Additional Notes:
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
Mfg Campaign: 11151293
Recall Date: Nov 13, 2018
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