Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
OUR TRUCK IS LESS THAN THREE YEARS OLD WITH APPROXIMATELY 69000 MILES. THE TRANSMISSION JUST STARTED SLIPPING OUT OF THE BLUE WHILE DRIVING THRU A NEIGHBORHOOD. WHILE IN DRIVE IT WOULD MOVE BUT ONCE ACCELERATING IT WOULD REV UP AND NOT CHANGE GEARS. THIS HAPPENED WITHOUT WARNING, WITHOUT AN ENGINE OR WARNING LIGHT. WE DO ALL THE NECESSARY REGULAR MAINTENANCE. IN ADDITION TWO YEARS AGO WHILE THE TRUCK WAS A YEAR OLD, THE BRAKES WENT OUT WHILE DRIVING ON THE INTERSTATE. I GUESS IT WAS THE BRAKE VACUUM PUMP OR WHATEVER THAT DIDN'T ALLOW THE BRAKE PEDDLE TO BE PRESSED WHICH PROVIDED ME WITH NO BRAKES. AGAIN WITH ABSOLUTELY NO WARNING! THIS LATER BECAME RECALL ISSUE BUT NOT BEFORE IT HAD ALREADY HAPPENED TO ME! I UNDERSTAND THERE IS A CLASS ACTION LAW SUIT AGAINST GMC FOR TRANSMISSION PROBLEMS AND I WOULD CONSIDER BEING A PART OF THIS. THIS IS A 50;000$ AND RELATIVELY NEW TRUCK, THIS IS UNACCEPTABLE! THE DEALER NOW WANTS OVER 4000$ FOR REPAIRS. *TR
Corrective Action:
OUR TRUCK IS LESS THAN THREE YEARS OLD WITH APPROXIMATELY 69000 MILES. THE TRANSMISSION JUST STARTED SLIPPING OUT OF THE BLUE WHILE DRIVING THRU A NEIGHBORHOOD. WHILE IN DRIVE IT WOULD MOVE BUT ONCE ACCELERATING IT WOULD REV UP AND NOT CHANGE GEARS. THIS HAPPENED WITHOUT WARNING, WITHOUT AN ENGINE OR WARNING LIGHT. WE DO ALL THE NECESSARY REGULAR MAINTENANCE. IN ADDITION TWO YEARS AGO WHILE THE TRUCK WAS A YEAR OLD, THE BRAKES WENT OUT WHILE DRIVING ON THE INTERSTATE. I GUESS IT WAS THE BRAKE VACUUM PUMP OR WHATEVER THAT DIDN'T ALLOW THE BRAKE PEDDLE TO BE PRESSED WHICH PROVIDED ME WITH NO BRAKES. AGAIN WITH ABSOLUTELY NO WARNING! THIS LATER BECAME RECALL ISSUE BUT NOT BEFORE IT HAD ALREADY HAPPENED TO ME! I UNDERSTAND THERE IS A CLASS ACTION LAW SUIT AGAINST GMC FOR TRANSMISSION PROBLEMS AND I WOULD CONSIDER BEING A PART OF THIS. THIS IS A 50;000$ AND RELATIVELY NEW TRUCK, THIS IS UNACCEPTABLE! THE DEALER NOW WANTS OVER 4000$ FOR REPAIRS. *TR
Additional Notes:
OUR TRUCK IS LESS THAN THREE YEARS OLD WITH APPROXIMATELY 69000 MILES. THE TRANSMISSION JUST STARTED SLIPPING OUT OF THE BLUE WHILE DRIVING THRU A NEIGHBORHOOD. WHILE IN DRIVE IT WOULD MOVE BUT ONCE ACCELERATING IT WOULD REV UP AND NOT CHANGE GEARS. THIS HAPPENED WITHOUT WARNING, WITHOUT AN ENGINE OR WARNING LIGHT. WE DO ALL THE NECESSARY REGULAR MAINTENANCE. IN ADDITION TWO YEARS AGO WHILE THE TRUCK WAS A YEAR OLD, THE BRAKES WENT OUT WHILE DRIVING ON THE INTERSTATE. I GUESS IT WAS THE BRAKE VACUUM PUMP OR WHATEVER THAT DIDN'T ALLOW THE BRAKE PEDDLE TO BE PRESSED WHICH PROVIDED ME WITH NO BRAKES. AGAIN WITH ABSOLUTELY NO WARNING! THIS LATER BECAME RECALL ISSUE BUT NOT BEFORE IT HAD ALREADY HAPPENED TO ME! I UNDERSTAND THERE IS A CLASS ACTION LAW SUIT AGAINST GMC FOR TRANSMISSION PROBLEMS AND I WOULD CONSIDER BEING A PART OF THIS. THIS IS A 50;000$ AND RELATIVELY NEW TRUCK, THIS IS UNACCEPTABLE! THE DEALER NOW WANTS OVER 4000$ FOR REPAIRS. *TR
Mfg Campaign: 11325454
Recall Date: May 21, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXCESSIVE SHAKING IN THE STEERING WHEEL. *TR
Corrective Action:
EXCESSIVE SHAKING IN THE STEERING WHEEL. *TR
Additional Notes:
EXCESSIVE SHAKING IN THE STEERING WHEEL. *TR
Mfg Campaign: 11324284
Recall Date: May 12, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
MY RADIATOR HAS DEVELOPED A LEAK AND COOLANT IS ESCAPING WHEN ENGINE IS HOT. THE ISSUE APPEARS TO BE VERY SIMILAR TO THE INCIDENTS WITH THE 2014-15 MODEL YEAR ISSUE. THE PROBLEM WAS DIAGNOSED TO BE A LEAKING RADIATOR NEAR THE TOP RIGHT SIDE BY AN INDEPENDENT MECHANIC. *TR
Corrective Action:
MY RADIATOR HAS DEVELOPED A LEAK AND COOLANT IS ESCAPING WHEN ENGINE IS HOT. THE ISSUE APPEARS TO BE VERY SIMILAR TO THE INCIDENTS WITH THE 2014-15 MODEL YEAR ISSUE. THE PROBLEM WAS DIAGNOSED TO BE A LEAKING RADIATOR NEAR THE TOP RIGHT SIDE BY AN INDEPENDENT MECHANIC. *TR
Additional Notes:
MY RADIATOR HAS DEVELOPED A LEAK AND COOLANT IS ESCAPING WHEN ENGINE IS HOT. THE ISSUE APPEARS TO BE VERY SIMILAR TO THE INCIDENTS WITH THE 2014-15 MODEL YEAR ISSUE. THE PROBLEM WAS DIAGNOSED TO BE A LEAKING RADIATOR NEAR THE TOP RIGHT SIDE BY AN INDEPENDENT MECHANIC. *TR
Mfg Campaign: 11321419
Recall Date: Apr 17, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I OWN TWO GMC SIERRA TRUCKS YEARS 2014 AND 2017 BOTH TRUCKS HAVE SEVERE LOCK UP ISSUES. I HAVE GONE TO THE DEALERSHIP NUMEROUS TIMES AND THEY RESET THE COMPUTER BUT THE BRAKES STILL LOCK UP. THIS IS AN EXTREME SAFETY HAZARD, AND MY WIFE AND I ARE EXTREMELY SCARED THAT WE WILL BE IN A FATAL ACCIDENT. THERE HAS BEEN SEVERAL TIMES WHERE WE HAVE ALMOST HIT A CAR OR PERSON WALKING. I AM REALLY CONCERNED THAT THESE VEHICLES WILL CAUSE AN ACCIDENT. MY CHILDREN ARE ALWAYS IN MY TRUCKS END IT IS EXTREMELY SCARY WHEN EVERY TIME I HIT THE BRAKES I AM NOT SURE IF IT WILL STOP OR NOT. THIS IS AN IMPERATIVE MATTER. *TR
Corrective Action:
I OWN TWO GMC SIERRA TRUCKS YEARS 2014 AND 2017 BOTH TRUCKS HAVE SEVERE LOCK UP ISSUES. I HAVE GONE TO THE DEALERSHIP NUMEROUS TIMES AND THEY RESET THE COMPUTER BUT THE BRAKES STILL LOCK UP. THIS IS AN EXTREME SAFETY HAZARD, AND MY WIFE AND I ARE EXTREMELY SCARED THAT WE WILL BE IN A FATAL ACCIDENT. THERE HAS BEEN SEVERAL TIMES WHERE WE HAVE ALMOST HIT A CAR OR PERSON WALKING. I AM REALLY CONCERNED THAT THESE VEHICLES WILL CAUSE AN ACCIDENT. MY CHILDREN ARE ALWAYS IN MY TRUCKS END IT IS EXTREMELY SCARY WHEN EVERY TIME I HIT THE BRAKES I AM NOT SURE IF IT WILL STOP OR NOT. THIS IS AN IMPERATIVE MATTER. *TR
Additional Notes:
I OWN TWO GMC SIERRA TRUCKS YEARS 2014 AND 2017 BOTH TRUCKS HAVE SEVERE LOCK UP ISSUES. I HAVE GONE TO THE DEALERSHIP NUMEROUS TIMES AND THEY RESET THE COMPUTER BUT THE BRAKES STILL LOCK UP. THIS IS AN EXTREME SAFETY HAZARD, AND MY WIFE AND I ARE EXTREMELY SCARED THAT WE WILL BE IN A FATAL ACCIDENT. THERE HAS BEEN SEVERAL TIMES WHERE WE HAVE ALMOST HIT A CAR OR PERSON WALKING. I AM REALLY CONCERNED THAT THESE VEHICLES WILL CAUSE AN ACCIDENT. MY CHILDREN ARE ALWAYS IN MY TRUCKS END IT IS EXTREMELY SCARY WHEN EVERY TIME I HIT THE BRAKES I AM NOT SURE IF IT WILL STOP OR NOT. THIS IS AN IMPERATIVE MATTER. *TR
Mfg Campaign: 11321277
Recall Date: Apr 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE BEEN EXPERIENCING THE HARD UP SHIFT AND DOWN SHIFT PROBLEMS THAT HAS AFFECTED ALMOST ALL GMC SIERRA PICKUPS WITH THE GM 8L90 AND 8L45 TRANSMISSIONS SINCE 2015. THE DEALERSHIP TOLD ME THAT THERE WAS NO REPAIR FOR THE PROBLEM AND RESET THE TRANSMISSION COMPUTER ON 5 SEPARATE OCCASIONS WHICH DID ABSOLUTELY NOTHING TO REMEDY THE PROBLEM. MY VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP WANTS TO CHARGE ME $2800 TO REPLACE THE VALVE BODY IN THE TRANSMISSION. WHAT IS THE NHTSA GOING TO DO ABOUT THIS ISSUE AND WHY HASN'T GMC BEEN FORCED TO RECALL THESE VEHICLES.
Corrective Action:
I HAVE BEEN EXPERIENCING THE HARD UP SHIFT AND DOWN SHIFT PROBLEMS THAT HAS AFFECTED ALMOST ALL GMC SIERRA PICKUPS WITH THE GM 8L90 AND 8L45 TRANSMISSIONS SINCE 2015. THE DEALERSHIP TOLD ME THAT THERE WAS NO REPAIR FOR THE PROBLEM AND RESET THE TRANSMISSION COMPUTER ON 5 SEPARATE OCCASIONS WHICH DID ABSOLUTELY NOTHING TO REMEDY THE PROBLEM. MY VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP WANTS TO CHARGE ME $2800 TO REPLACE THE VALVE BODY IN THE TRANSMISSION. WHAT IS THE NHTSA GOING TO DO ABOUT THIS ISSUE AND WHY HASN'T GMC BEEN FORCED TO RECALL THESE VEHICLES.
Additional Notes:
I HAVE BEEN EXPERIENCING THE HARD UP SHIFT AND DOWN SHIFT PROBLEMS THAT HAS AFFECTED ALMOST ALL GMC SIERRA PICKUPS WITH THE GM 8L90 AND 8L45 TRANSMISSIONS SINCE 2015. THE DEALERSHIP TOLD ME THAT THERE WAS NO REPAIR FOR THE PROBLEM AND RESET THE TRANSMISSION COMPUTER ON 5 SEPARATE OCCASIONS WHICH DID ABSOLUTELY NOTHING TO REMEDY THE PROBLEM. MY VEHICLE IS NOW OUT OF WARRANTY AND THE DEALERSHIP WANTS TO CHARGE ME $2800 TO REPLACE THE VALVE BODY IN THE TRANSMISSION. WHAT IS THE NHTSA GOING TO DO ABOUT THIS ISSUE AND WHY HASN'T GMC BEEN FORCED TO RECALL THESE VEHICLES.
Mfg Campaign: 11320990
Recall Date: Apr 13, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNED 2017 GMC SIERRA LD. THE CONTACT STATED THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT LOCAL DEALER DON JOHNSON MOTORS CHEVROLET BUICK GMC (734 WEST AVE, RICE LAKE, WI 54868), HOWEVER, THE FAILURE REOCCURRED. THE CONTACT STATED WHILE DRIVING 70 MPH TRAFFIC HAS STOPPED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE FAILED TO STOP,CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE AND GUARDRAIL.THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW ARD, AFTER ELEVEN DAYS IT WAS TOWED TO LOCAL DEALER PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, SENOR ,AND A BELT NEEDED TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THE VEHICLE WAS TRADED FOR A 2018 CHEVY IMPALA.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *BF *AS
Corrective Action:
TL* THE CONTACT OWNED 2017 GMC SIERRA LD. THE CONTACT STATED THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT LOCAL DEALER DON JOHNSON MOTORS CHEVROLET BUICK GMC (734 WEST AVE, RICE LAKE, WI 54868), HOWEVER, THE FAILURE REOCCURRED. THE CONTACT STATED WHILE DRIVING 70 MPH TRAFFIC HAS STOPPED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE FAILED TO STOP,CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE AND GUARDRAIL.THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW ARD, AFTER ELEVEN DAYS IT WAS TOWED TO LOCAL DEALER PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, SENOR ,AND A BELT NEEDED TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THE VEHICLE WAS TRADED FOR A 2018 CHEVY IMPALA.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *BF *AS
Additional Notes:
TL* THE CONTACT OWNED 2017 GMC SIERRA LD. THE CONTACT STATED THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT LOCAL DEALER DON JOHNSON MOTORS CHEVROLET BUICK GMC (734 WEST AVE, RICE LAKE, WI 54868), HOWEVER, THE FAILURE REOCCURRED. THE CONTACT STATED WHILE DRIVING 70 MPH TRAFFIC HAS STOPPED. THE BRAKE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE FAILED TO STOP,CAUSING THE VEHICLE TO HIT ANOTHER VEHICLE AND GUARDRAIL.THE CONTACT STATED THAT THE AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW ARD, AFTER ELEVEN DAYS IT WAS TOWED TO LOCAL DEALER PALM CHEVROLET (2300 SW COLLEGE RD, OCALA, FL 34471) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP, SENOR ,AND A BELT NEEDED TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THE VEHICLE WAS TRADED FOR A 2018 CHEVY IMPALA.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *BF *AS
Mfg Campaign: 11320415
Recall Date: Apr 7, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Mfg Campaign: 11308146
Recall Date: Feb 10, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH A LOUD POPPING NOISE WAS HEARD. UPON INSPECTION IT WAS DISCOVERED THAT THE REAR POWERED SLIDING WINDOW HAD EXPLODED. THE CONTACT INDICATED THAT DURING THE INCIDENT THE WINDOW WAS CLOSED. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER DON FRANKLIN GMC (3380 RICHMOND RD. LEXINGTON KY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 78,000.
Mfg Campaign: 11308146
Recall Date: Feb 10, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL IS VERY HARD TO TURN I AM STILL USING LIKE THAT THE TRUCK HAS 40500 MILES, IT FEELS MORE DIFFICULT TO TURN AT LOW SPEEDS WHEN TURNING ON A STREET, DRIVING ON THE FREEWAY IS NOT DIFFICULT TO CONTROL THE STEERING WHEEL.
Corrective Action:
THE STEERING WHEEL IS VERY HARD TO TURN I AM STILL USING LIKE THAT THE TRUCK HAS 40500 MILES, IT FEELS MORE DIFFICULT TO TURN AT LOW SPEEDS WHEN TURNING ON A STREET, DRIVING ON THE FREEWAY IS NOT DIFFICULT TO CONTROL THE STEERING WHEEL.
Additional Notes:
THE STEERING WHEEL IS VERY HARD TO TURN I AM STILL USING LIKE THAT THE TRUCK HAS 40500 MILES, IT FEELS MORE DIFFICULT TO TURN AT LOW SPEEDS WHEN TURNING ON A STREET, DRIVING ON THE FREEWAY IS NOT DIFFICULT TO CONTROL THE STEERING WHEEL.
Mfg Campaign: 11302092
Recall Date: Jan 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, INCREASED BRAKING EFFORT WAS REQUIRED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DOW LEWIS MOTORS DEALER (530-763-2923, LOCATED AT 2913 COLUSA HWY, YUBA CITY, CA 95993) WHERE IT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, INCREASED BRAKING EFFORT WAS REQUIRED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DOW LEWIS MOTORS DEALER (530-763-2923, LOCATED AT 2913 COLUSA HWY, YUBA CITY, CA 95993) WHERE IT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 50 MPH, INCREASED BRAKING EFFORT WAS REQUIRED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DOW LEWIS MOTORS DEALER (530-763-2923, LOCATED AT 2913 COLUSA HWY, YUBA CITY, CA 95993) WHERE IT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS NOT PROVIDED.
Mfg Campaign: 11299019
Recall Date: Jan 13, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKES FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKES FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE BRAKES FAILED TO ADEQUATELY SLOW DOWN THE VEHICLE. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO MASTRIA BUICK GMC (1525 NEW STATE HWY, RAYNHAM, MA 02767, (508) 880-7000) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AFTER THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *BF *TR
Mfg Campaign: 11288327
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Mfg Campaign: 11280373
Recall Date: Nov 15, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. ON SEVERAL OCCASIONS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. ON ONE OCCASION, THE GEAR SHIFT LEVER WAS PLACED IN REVERSE AND THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE RPMS REVVED WITHOUT THE VEHICLE RESPONDING. THE VEHICLE WAS TAKEN TO GREG LAIR BUICK GMC (16200 CANYON DR, CANYON, TX 79015, (806) 553-5706) ON TWO SEPARATE OCCASIONS; HOWEVER, THE TRANSMISSION TECHNICIAN WAS NOT AVAILABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,042.
Mfg Campaign: 11280373
Recall Date: Nov 15, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
WHILE DRIVING ON THE ROAD AT REGULATED SPEED, MY WARNING LIGHT TURNED ON AND ONE OF THE WHEELS WAS LOWER IN AIR PSI COMPARING TO THE OTHER 3. I THOUGHT THE TIRES WERE ALREADY WORN OUT SO COUPLE OF WEEKS LATER I REPLACED THE TIRES, I SAW THAT THE WARNING LIGHT POPPED UP ONCE AGAIN SO I WENT BACK TO THE TIRE SHOP AND WHAT THEY FOUND OUT WAS THAT THE RIM HAS A SLIGHT CRACK ON THE INNER SIDE AND AIR WAS LEAKING OUT, THE WEEK FOLLOWING THE TIRE REPLACEMENT I TOOK MY CAR TO THE DEALER FOR A SOLUTION AND THEY FAILED TO ASSIST ME AND DENIED THE MANUFACTURING DEFECT.
Corrective Action:
WHILE DRIVING ON THE ROAD AT REGULATED SPEED, MY WARNING LIGHT TURNED ON AND ONE OF THE WHEELS WAS LOWER IN AIR PSI COMPARING TO THE OTHER 3. I THOUGHT THE TIRES WERE ALREADY WORN OUT SO COUPLE OF WEEKS LATER I REPLACED THE TIRES, I SAW THAT THE WARNING LIGHT POPPED UP ONCE AGAIN SO I WENT BACK TO THE TIRE SHOP AND WHAT THEY FOUND OUT WAS THAT THE RIM HAS A SLIGHT CRACK ON THE INNER SIDE AND AIR WAS LEAKING OUT, THE WEEK FOLLOWING THE TIRE REPLACEMENT I TOOK MY CAR TO THE DEALER FOR A SOLUTION AND THEY FAILED TO ASSIST ME AND DENIED THE MANUFACTURING DEFECT.
Additional Notes:
WHILE DRIVING ON THE ROAD AT REGULATED SPEED, MY WARNING LIGHT TURNED ON AND ONE OF THE WHEELS WAS LOWER IN AIR PSI COMPARING TO THE OTHER 3. I THOUGHT THE TIRES WERE ALREADY WORN OUT SO COUPLE OF WEEKS LATER I REPLACED THE TIRES, I SAW THAT THE WARNING LIGHT POPPED UP ONCE AGAIN SO I WENT BACK TO THE TIRE SHOP AND WHAT THEY FOUND OUT WAS THAT THE RIM HAS A SLIGHT CRACK ON THE INNER SIDE AND AIR WAS LEAKING OUT, THE WEEK FOLLOWING THE TIRE REPLACEMENT I TOOK MY CAR TO THE DEALER FOR A SOLUTION AND THEY FAILED TO ASSIST ME AND DENIED THE MANUFACTURING DEFECT.
Mfg Campaign: 11279241
Recall Date: Nov 10, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE 8 SPEED TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND. IT CANT DECIDE WHAT GEAR IT WANTS AT SPEEDS AROUND 40MPH. IT HAS REVVED UP AND THEN SLAMMED INTO GEAR GOING INTO GARAGE AND HAS EVEN DONE IT GOING INTO A PARKING SPOT. THANK GOD NO ONE WAS IN FRONT OF ME! THE TRUCK HAS DONE THIS SINCE NEW. DEALER HAS REPROGRAMMED THE SOFTWARE PER GM, CHANGED THE TRANSMISSION FLUID TO NO AVAIL. DEALER HAS BEEN GREAT IN TRYING TO FIND AND REPAIR ISSUE BUT ALL THEY TELL ME IS GM IS AWARE OF ISSUE BUT DOES NOT KNOW WHAT TO DO. THE ONLY THING THEY ARE ALLOWED IS TO REPROGRAM THE SOFTWARE AND SEND IT HOME. THE DEALER HAS EVEN TOLD ME THEY HAVE SEVERAL CUSTOMERS WITH THIS ISSUE IN ONLY THE 8 SPEED TRANSMISSION. I KNOW HOW TO FIX IT, REPLACE THE TRANSMISSIONS WITH THE NEW 10 SPEED. GM HAS EVEN SAID THAT IS WHY THEY CAME OUR WITH IT BECAUSE THE 8 SPEED HAS ISSUES. I KNOW GM WILL SAY IT IS NOT A SAFETY ISSUE BUT IF A VEHICLE JUMPS INTO GEAR AND HITS A PEDESTRIAN, WHO WILL BE TO BLAME! MY TRUCK HAS 46,000 MILES AND IT HAS DONE THIS SINCE IT WAS NEW.
Corrective Action:
THE 8 SPEED TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND. IT CANT DECIDE WHAT GEAR IT WANTS AT SPEEDS AROUND 40MPH. IT HAS REVVED UP AND THEN SLAMMED INTO GEAR GOING INTO GARAGE AND HAS EVEN DONE IT GOING INTO A PARKING SPOT. THANK GOD NO ONE WAS IN FRONT OF ME! THE TRUCK HAS DONE THIS SINCE NEW. DEALER HAS REPROGRAMMED THE SOFTWARE PER GM, CHANGED THE TRANSMISSION FLUID TO NO AVAIL. DEALER HAS BEEN GREAT IN TRYING TO FIND AND REPAIR ISSUE BUT ALL THEY TELL ME IS GM IS AWARE OF ISSUE BUT DOES NOT KNOW WHAT TO DO. THE ONLY THING THEY ARE ALLOWED IS TO REPROGRAM THE SOFTWARE AND SEND IT HOME. THE DEALER HAS EVEN TOLD ME THEY HAVE SEVERAL CUSTOMERS WITH THIS ISSUE IN ONLY THE 8 SPEED TRANSMISSION. I KNOW HOW TO FIX IT, REPLACE THE TRANSMISSIONS WITH THE NEW 10 SPEED. GM HAS EVEN SAID THAT IS WHY THEY CAME OUR WITH IT BECAUSE THE 8 SPEED HAS ISSUES. I KNOW GM WILL SAY IT IS NOT A SAFETY ISSUE BUT IF A VEHICLE JUMPS INTO GEAR AND HITS A PEDESTRIAN, WHO WILL BE TO BLAME! MY TRUCK HAS 46,000 MILES AND IT HAS DONE THIS SINCE IT WAS NEW.
Additional Notes:
THE 8 SPEED TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND. IT CANT DECIDE WHAT GEAR IT WANTS AT SPEEDS AROUND 40MPH. IT HAS REVVED UP AND THEN SLAMMED INTO GEAR GOING INTO GARAGE AND HAS EVEN DONE IT GOING INTO A PARKING SPOT. THANK GOD NO ONE WAS IN FRONT OF ME! THE TRUCK HAS DONE THIS SINCE NEW. DEALER HAS REPROGRAMMED THE SOFTWARE PER GM, CHANGED THE TRANSMISSION FLUID TO NO AVAIL. DEALER HAS BEEN GREAT IN TRYING TO FIND AND REPAIR ISSUE BUT ALL THEY TELL ME IS GM IS AWARE OF ISSUE BUT DOES NOT KNOW WHAT TO DO. THE ONLY THING THEY ARE ALLOWED IS TO REPROGRAM THE SOFTWARE AND SEND IT HOME. THE DEALER HAS EVEN TOLD ME THEY HAVE SEVERAL CUSTOMERS WITH THIS ISSUE IN ONLY THE 8 SPEED TRANSMISSION. I KNOW HOW TO FIX IT, REPLACE THE TRANSMISSIONS WITH THE NEW 10 SPEED. GM HAS EVEN SAID THAT IS WHY THEY CAME OUR WITH IT BECAUSE THE 8 SPEED HAS ISSUES. I KNOW GM WILL SAY IT IS NOT A SAFETY ISSUE BUT IF A VEHICLE JUMPS INTO GEAR AND HITS A PEDESTRIAN, WHO WILL BE TO BLAME! MY TRUCK HAS 46,000 MILES AND IT HAS DONE THIS SINCE IT WAS NEW.
Mfg Campaign: 11278445
Recall Date: Nov 6, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE VIOLENTLY DOWNSHIFTED FROM FIRST INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN FOUR TIMES TO DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 59808, (406) 721-4000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-526--2561452. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE VIOLENTLY DOWNSHIFTED FROM FIRST INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN FOUR TIMES TO DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 59808, (406) 721-4000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-526--2561452. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE VIOLENTLY DOWNSHIFTED FROM FIRST INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN FOUR TIMES TO DEMAROIS BUICK GMC MERCEDES-BENZ (3115 W BROADWAY ST, MISSOULA, MT 59808, (406) 721-4000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-526--2561452. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11277523
Recall Date: Nov 1, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
LOST BRAKE ASSIST. COMING TO A STOP THE BRAKE PEDAL WHET TO THE FLOOR AND THE ANTI LOCK BRAKES STARTED CHATTERING. THE BRAKE PEDAL WAS HARD AS A ROCK AND TOOK 2 FEET TO STOP. I WAS ON A 170 MILE TRIP AND ALMOST HIT SOMEONE 2 TIMES.
Corrective Action:
LOST BRAKE ASSIST. COMING TO A STOP THE BRAKE PEDAL WHET TO THE FLOOR AND THE ANTI LOCK BRAKES STARTED CHATTERING. THE BRAKE PEDAL WAS HARD AS A ROCK AND TOOK 2 FEET TO STOP. I WAS ON A 170 MILE TRIP AND ALMOST HIT SOMEONE 2 TIMES.
Additional Notes:
LOST BRAKE ASSIST. COMING TO A STOP THE BRAKE PEDAL WHET TO THE FLOOR AND THE ANTI LOCK BRAKES STARTED CHATTERING. THE BRAKE PEDAL WAS HARD AS A ROCK AND TOOK 2 FEET TO STOP. I WAS ON A 170 MILE TRIP AND ALMOST HIT SOMEONE 2 TIMES.
Mfg Campaign: 11269587
Recall Date: Oct 20, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
Corrective Action:
NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
Additional Notes:
NOW WHILE A TRIP TO WHICH I ROLLED OVER 39000 MILES, I HAVE A BALL JOINT EXPLODE PUTTING MY FAMILY IN DANGER AND CAUSING ME TO NOW NEED THAT REPAIRED, NEW TIRE, AND FULL ALIGNMENT. I CALLED THE LOCAL DEALERSHIP I HAVE USED FOR YEARS AND AM TOLD TO BAD AT 36031 MILES YOU ARE ON YOUR OWN AS WARRANTY IS OVER AND HAVE HAD TO TAKE TO FIRESTONE DUE TO SAFETY EMERGENCY AS IT WAS THE CLOSEST REPAIR CENTER TO WHERE I WAS AND DRIVING ANY MORE ON THIS WAS PUTTING MY LIFE IN DANGER. I CALL IN AND GET THE YEP WARRANTY IS OVER CONVERSATION AS WELL. I THEN LOOK AND FIND THE DRIVERS SIDE BALL JOINT ON THE 2017 IS ON NATIONAL BACKORDER AND THAT THIS IS A KNOWN ISSUE WITH THIS MODEL AND YEAR. SEEMS THERE WAS SOME SORT OF ISSUE WITH QUALITY AND THERE SHOULD BE A RECALL PUT IN ON THIS AS IT IS A VERY VERY DANGEROUS PROBLEM AND IS HAPPENING AT AN ALARMING RATE. A BALL JOINT SHOULDN'T BE EXPLODED LIKE THIS IN 39000 MILES ON ANY VEHICLE. FORUMS AND THE REPAIR CENTER I WENT TO SAID THIS IS A HUGE ISSUE ON THIS MODEL AND YEAR AND THAT THE PARTS ARE ON A NATIONWIDE BACKORDER BECAUSE IT IS A DEFECTIVE PART.
Mfg Campaign: 11269158
Recall Date: Oct 17, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Corrective Action:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Additional Notes:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Mfg Campaign: 11268955
Recall Date: Oct 16, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Corrective Action:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Additional Notes:
DISPLAY SCREEN TO BRIGHT WHEN VEHICLE IS IN REVERSE. WHEN PUTTING VEHICLE IN REVERSE THE BACKUP CAMERA DISPLAY IS SO BRIGHT YOU CAN NOT SEE YOUR EXTERIOR MIRRORS OR OUT ANY OF THE WINDOWS TO SEE SURROUNDING AREA. THIS IS VERY UNSAFE CONDITION BECAUSE YOU ARE BLINDED WHILE BACKING UP. WHEN TOOK THE TRUCK TO DEALERSHIP I WAS TOLD THEY CAN'T DUPLICATE THIS. AND HAVE HAD NO OTHER COMPLAINTS???
Mfg Campaign: 11268955
Recall Date: Oct 16, 2019
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