Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I APPLY THE BRAKES IT DOESN'T WANT TO STOP AND I HAVE TO PUSH IT DOWN AGAIN ALMOST LIKE THERE IS A ISSUE WITH THE VACUUM ON THE BRAKES BUT IT SAYS MY VEHICLE IS NOT AFFECTED BY THE RECALL BUT THE SYMPTOMS ARE EXACTLY THE SAME AS THE RECALL.
Corrective Action:
WHEN I APPLY THE BRAKES IT DOESN'T WANT TO STOP AND I HAVE TO PUSH IT DOWN AGAIN ALMOST LIKE THERE IS A ISSUE WITH THE VACUUM ON THE BRAKES BUT IT SAYS MY VEHICLE IS NOT AFFECTED BY THE RECALL BUT THE SYMPTOMS ARE EXACTLY THE SAME AS THE RECALL.
Additional Notes:
WHEN I APPLY THE BRAKES IT DOESN'T WANT TO STOP AND I HAVE TO PUSH IT DOWN AGAIN ALMOST LIKE THERE IS A ISSUE WITH THE VACUUM ON THE BRAKES BUT IT SAYS MY VEHICLE IS NOT AFFECTED BY THE RECALL BUT THE SYMPTOMS ARE EXACTLY THE SAME AS THE RECALL.
Mfg Campaign: 11387759
Recall Date: Jan 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE AN 8 SPEED TRANSMISSION THAT STALLS UPON ACCELERATION LURCHES AND SURGES WHEN TRYING TO SHIFT GEARS. WHEN COMING TO A STOP LUNGES FORWARD DUE TO A SHIFT IN THE TRANSMISSION. I HAVE TAKEN TO THE DEALER MULTIPLE TIMES AND EXPRESS MY CONCERNS THEY FINALLY REPLACED TORQUE CONVERTER AND FLUSHED TRANSMISSION NOW THEY STATE THAT IT IS OPERATING CORRECTLY.
Corrective Action:
I HAVE AN 8 SPEED TRANSMISSION THAT STALLS UPON ACCELERATION LURCHES AND SURGES WHEN TRYING TO SHIFT GEARS. WHEN COMING TO A STOP LUNGES FORWARD DUE TO A SHIFT IN THE TRANSMISSION. I HAVE TAKEN TO THE DEALER MULTIPLE TIMES AND EXPRESS MY CONCERNS THEY FINALLY REPLACED TORQUE CONVERTER AND FLUSHED TRANSMISSION NOW THEY STATE THAT IT IS OPERATING CORRECTLY.
Additional Notes:
I HAVE AN 8 SPEED TRANSMISSION THAT STALLS UPON ACCELERATION LURCHES AND SURGES WHEN TRYING TO SHIFT GEARS. WHEN COMING TO A STOP LUNGES FORWARD DUE TO A SHIFT IN THE TRANSMISSION. I HAVE TAKEN TO THE DEALER MULTIPLE TIMES AND EXPRESS MY CONCERNS THEY FINALLY REPLACED TORQUE CONVERTER AND FLUSHED TRANSMISSION NOW THEY STATE THAT IT IS OPERATING CORRECTLY.
Mfg Campaign: 11387433
Recall Date: Jan 10, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS HARD SHIFT BETWEEN FIRST AND SECOND GEAR ACCELERATING AND DECELERATION. I NOTICED IT AFTER ABOUT A WEEK OF DRIVING IT AFTER PURCHASE
Corrective Action:
VEHICLE HAS HARD SHIFT BETWEEN FIRST AND SECOND GEAR ACCELERATING AND DECELERATION. I NOTICED IT AFTER ABOUT A WEEK OF DRIVING IT AFTER PURCHASE
Additional Notes:
VEHICLE HAS HARD SHIFT BETWEEN FIRST AND SECOND GEAR ACCELERATING AND DECELERATION. I NOTICED IT AFTER ABOUT A WEEK OF DRIVING IT AFTER PURCHASE
Mfg Campaign: 11386782
Recall Date: Jan 6, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE DOES A HARD SHIFT FROM 1 TO 2 SECOND AND HAS A SHUDDER.
Corrective Action:
THE VEHICLE DOES A HARD SHIFT FROM 1 TO 2 SECOND AND HAS A SHUDDER.
Additional Notes:
THE VEHICLE DOES A HARD SHIFT FROM 1 TO 2 SECOND AND HAS A SHUDDER.
Mfg Campaign: 11384766
Recall Date: Dec 23, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE WATCHING THE ECONOMY MILEAGE WINDOW I NOTICED IN THE LOWER RIGHT SIDE SHOWING V6 AND V4 SWITCHING BACK AND FORTH. AS THEY WERE SWITCHING, I NOTICED THE ENGINE VIBRATING WHILE SHOWING THE V4 IN THE WINDOW. IT DID NOT VIBRATE WHILE SHOWING THE V6 IN THE WINDOW. IT DID THIS WHILE I WAS DRIVING 65 MPH(ON CRUISE) ON THE EXPRESSWAY. I DID NOT NOTICE IT DURING DRIVING IN START-STOP SLOWER TRAFFIC.THIS HAS BEEN HAPPENING BEFORE, BUT DID NOT FIGURE OUT THE PROBLEM UNTIL NOW.
Corrective Action:
WHILE WATCHING THE ECONOMY MILEAGE WINDOW I NOTICED IN THE LOWER RIGHT SIDE SHOWING V6 AND V4 SWITCHING BACK AND FORTH. AS THEY WERE SWITCHING, I NOTICED THE ENGINE VIBRATING WHILE SHOWING THE V4 IN THE WINDOW. IT DID NOT VIBRATE WHILE SHOWING THE V6 IN THE WINDOW. IT DID THIS WHILE I WAS DRIVING 65 MPH(ON CRUISE) ON THE EXPRESSWAY. I DID NOT NOTICE IT DURING DRIVING IN START-STOP SLOWER TRAFFIC.THIS HAS BEEN HAPPENING BEFORE, BUT DID NOT FIGURE OUT THE PROBLEM UNTIL NOW.
Additional Notes:
WHILE WATCHING THE ECONOMY MILEAGE WINDOW I NOTICED IN THE LOWER RIGHT SIDE SHOWING V6 AND V4 SWITCHING BACK AND FORTH. AS THEY WERE SWITCHING, I NOTICED THE ENGINE VIBRATING WHILE SHOWING THE V4 IN THE WINDOW. IT DID NOT VIBRATE WHILE SHOWING THE V6 IN THE WINDOW. IT DID THIS WHILE I WAS DRIVING 65 MPH(ON CRUISE) ON THE EXPRESSWAY. I DID NOT NOTICE IT DURING DRIVING IN START-STOP SLOWER TRAFFIC.THIS HAS BEEN HAPPENING BEFORE, BUT DID NOT FIGURE OUT THE PROBLEM UNTIL NOW.
Mfg Campaign: 11384509
Recall Date: Dec 22, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AS I WAS BACK MY BOAT IN AT BOAT RAMP BRAKE PEDAL WAS HARD TO PRESS DOWN HAD TO ALMOST STAND ON THEM TO KEEP FROM TRUCK GOING IN THE WATER. I RESEARCHED THIS AND SEEN WHERE GM HAS A RECALL ON THE VACUUM PUMP BUT I CALL THE DEALER THEY TOLD ME THEY WASN'T A RECALL.
Corrective Action:
AS I WAS BACK MY BOAT IN AT BOAT RAMP BRAKE PEDAL WAS HARD TO PRESS DOWN HAD TO ALMOST STAND ON THEM TO KEEP FROM TRUCK GOING IN THE WATER. I RESEARCHED THIS AND SEEN WHERE GM HAS A RECALL ON THE VACUUM PUMP BUT I CALL THE DEALER THEY TOLD ME THEY WASN'T A RECALL.
Additional Notes:
AS I WAS BACK MY BOAT IN AT BOAT RAMP BRAKE PEDAL WAS HARD TO PRESS DOWN HAD TO ALMOST STAND ON THEM TO KEEP FROM TRUCK GOING IN THE WATER. I RESEARCHED THIS AND SEEN WHERE GM HAS A RECALL ON THE VACUUM PUMP BUT I CALL THE DEALER THEY TOLD ME THEY WASN'T A RECALL.
Mfg Campaign: 11377255
Recall Date: Dec 1, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Corrective Action:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Additional Notes:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Mfg Campaign: 11375999
Recall Date: Nov 23, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Corrective Action:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Additional Notes:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Mfg Campaign: 11375999
Recall Date: Nov 23, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Corrective Action:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Additional Notes:
THE VEHICLE WAS IN MOTION ON A CITY STREET, WHEN THE VEHICLE COMPLETELY POWERED OFF. THE STEERING WHEEL LOCKED. THIS OCCURRED ON 11/22/2020 AND 11/23/2020. THE FOLLOWING MESSAGE IS ON MY DASHBOARD 'STEERING ASSIST IS REDUCED DRIVE WITH CARE.'
Mfg Campaign: 11375999
Recall Date: Nov 23, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GMC SIERRA WAS BROUGHT TO DEALER FOR EXISTING RECALL REGARDING BRAKING. DEALER INDICATED RECALL HAD BEEN RESOLVED. WHILE BACKING THE TRUCK ON 3 SEPARATE OCCASIONS SINCE RECALL ADDRESSED, BRAKES BECOME MUCH LESS RESPONSIVE WITH CLICKING SOUND. BRAKES BECOME HARD TO PRESS AND DO NOT STOP VEHICLE COMPLETE. THIS ALSO HAPPENED WHILE TOWING A BOAT DOWN RAMP. THE VEHICLE HAS 28,000 MILES AND THE ISSUE DID NOT OCCUR PRIOR TO ABOUT A MONTH AGO. THE MOST RECENT TIME WAS TONIGHT WHILE BACKING ON LEVEL GROUND INTO GARAGE. I HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS, BUT THE RECALL WAS NOT ADEQUATELY PERFORMED OR DID NOT ADDRESS THE ISSUE.
Corrective Action:
GMC SIERRA WAS BROUGHT TO DEALER FOR EXISTING RECALL REGARDING BRAKING. DEALER INDICATED RECALL HAD BEEN RESOLVED. WHILE BACKING THE TRUCK ON 3 SEPARATE OCCASIONS SINCE RECALL ADDRESSED, BRAKES BECOME MUCH LESS RESPONSIVE WITH CLICKING SOUND. BRAKES BECOME HARD TO PRESS AND DO NOT STOP VEHICLE COMPLETE. THIS ALSO HAPPENED WHILE TOWING A BOAT DOWN RAMP. THE VEHICLE HAS 28,000 MILES AND THE ISSUE DID NOT OCCUR PRIOR TO ABOUT A MONTH AGO. THE MOST RECENT TIME WAS TONIGHT WHILE BACKING ON LEVEL GROUND INTO GARAGE. I HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS, BUT THE RECALL WAS NOT ADEQUATELY PERFORMED OR DID NOT ADDRESS THE ISSUE.
Additional Notes:
GMC SIERRA WAS BROUGHT TO DEALER FOR EXISTING RECALL REGARDING BRAKING. DEALER INDICATED RECALL HAD BEEN RESOLVED. WHILE BACKING THE TRUCK ON 3 SEPARATE OCCASIONS SINCE RECALL ADDRESSED, BRAKES BECOME MUCH LESS RESPONSIVE WITH CLICKING SOUND. BRAKES BECOME HARD TO PRESS AND DO NOT STOP VEHICLE COMPLETE. THIS ALSO HAPPENED WHILE TOWING A BOAT DOWN RAMP. THE VEHICLE HAS 28,000 MILES AND THE ISSUE DID NOT OCCUR PRIOR TO ABOUT A MONTH AGO. THE MOST RECENT TIME WAS TONIGHT WHILE BACKING ON LEVEL GROUND INTO GARAGE. I HAVE NOT HAD AN ACCIDENT AS A RESULT OF THIS, BUT THE RECALL WAS NOT ADEQUATELY PERFORMED OR DID NOT ADDRESS THE ISSUE.
Mfg Campaign: 11376045
Recall Date: Nov 23, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND TURNING THE STEERING WHEEL COMPLETELY TO THE LEFT AND TO THE RIGHT, THERE WAS AN ABNORMAL SOUND COMING FROM THE DRIVER'S AND PASSENGER'S WHEELS. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THE TIRES WERE RUBBING ON THE FRONT SUSPENSION BARS. THE VEHICLE WAS NOT TAKEN TO A DEALER. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND TURNING THE STEERING WHEEL COMPLETELY TO THE LEFT AND TO THE RIGHT, THERE WAS AN ABNORMAL SOUND COMING FROM THE DRIVER'S AND PASSENGER'S WHEELS. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THE TIRES WERE RUBBING ON THE FRONT SUSPENSION BARS. THE VEHICLE WAS NOT TAKEN TO A DEALER. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE EXITING A PARKING LOT AND TURNING THE STEERING WHEEL COMPLETELY TO THE LEFT AND TO THE RIGHT, THERE WAS AN ABNORMAL SOUND COMING FROM THE DRIVER'S AND PASSENGER'S WHEELS. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND NOTICED THE TIRES WERE RUBBING ON THE FRONT SUSPENSION BARS. THE VEHICLE WAS NOT TAKEN TO A DEALER. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Mfg Campaign: 11374823
Recall Date: Nov 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ON FRIDAY NOVEMBER 6TH WE WERE ON OUR WAY HOME COMING DOWN 1960 EAST WHEN WE STARTED TO HEAR A NOISE COMING FROM THE TRUCK. WE COULD HEAR IT LOUD AND CLEAR BECAUSE THE A/C IS ALSO OUT SO WE HAVE BEEN HAVING TO LEAVE THE WINDOWS DOWN. IT SOUNDED LIKE AN OLD ELECTRIC FAN RUNNING. THEN SHORTLY AFTER THE TRUCK STARTED TO JERK HARD IT FELT LIKE WE HAD JUST BEEN IN AN ACCIDENT. THE TRUCK WOULD NOT SHIFT GEARS AND WE WERE IN THE MIDDLE OF A VERY BUSY 1960 LUCKY WE WERE CLOSE TO HOME AND WHERE ABLE TO MAKE IT THERE AFTER MULTIPLE ATTEMPTS TO GET THE TRUCK GOING. MY HUSBAND HAS SOME KNOWLEDGE OF CARS AND REALIZED IT WAS THE TRANSMISSION. THIS IS A FAIRLY NEW VEHICLE. HOW CAN IT HAVE SUCH A MAJOR PROBLEM? WHEN DOING SOME RESEARCH APPARENTLY THIS IS PROBLEM THAT GM IS AWARE OF AND HAVE DONE NOTHING TO FIX. AS I MENTIONED BEFORE THE A/C CONDENSER HAS A MAJOR LEAK AND THIS IS ALSO A PROBLEM OF GM VEHICLES. BASICALLY WE BOUGHT A BRAND NEW LEMON. I'M THANKFUL WE WERE NOT ON THE FREEWAY WHEN THIS HAPPENED IT COULD HAVE BEEN MUCH WORSE OUTCOME. FOR NOW WE ARE WITH OUT A VEHICLE AND CAN NOT AFFORD TO REPLACE THE TRANSMISSION.
Corrective Action:
ON FRIDAY NOVEMBER 6TH WE WERE ON OUR WAY HOME COMING DOWN 1960 EAST WHEN WE STARTED TO HEAR A NOISE COMING FROM THE TRUCK. WE COULD HEAR IT LOUD AND CLEAR BECAUSE THE A/C IS ALSO OUT SO WE HAVE BEEN HAVING TO LEAVE THE WINDOWS DOWN. IT SOUNDED LIKE AN OLD ELECTRIC FAN RUNNING. THEN SHORTLY AFTER THE TRUCK STARTED TO JERK HARD IT FELT LIKE WE HAD JUST BEEN IN AN ACCIDENT. THE TRUCK WOULD NOT SHIFT GEARS AND WE WERE IN THE MIDDLE OF A VERY BUSY 1960 LUCKY WE WERE CLOSE TO HOME AND WHERE ABLE TO MAKE IT THERE AFTER MULTIPLE ATTEMPTS TO GET THE TRUCK GOING. MY HUSBAND HAS SOME KNOWLEDGE OF CARS AND REALIZED IT WAS THE TRANSMISSION. THIS IS A FAIRLY NEW VEHICLE. HOW CAN IT HAVE SUCH A MAJOR PROBLEM? WHEN DOING SOME RESEARCH APPARENTLY THIS IS PROBLEM THAT GM IS AWARE OF AND HAVE DONE NOTHING TO FIX. AS I MENTIONED BEFORE THE A/C CONDENSER HAS A MAJOR LEAK AND THIS IS ALSO A PROBLEM OF GM VEHICLES. BASICALLY WE BOUGHT A BRAND NEW LEMON. I'M THANKFUL WE WERE NOT ON THE FREEWAY WHEN THIS HAPPENED IT COULD HAVE BEEN MUCH WORSE OUTCOME. FOR NOW WE ARE WITH OUT A VEHICLE AND CAN NOT AFFORD TO REPLACE THE TRANSMISSION.
Additional Notes:
ON FRIDAY NOVEMBER 6TH WE WERE ON OUR WAY HOME COMING DOWN 1960 EAST WHEN WE STARTED TO HEAR A NOISE COMING FROM THE TRUCK. WE COULD HEAR IT LOUD AND CLEAR BECAUSE THE A/C IS ALSO OUT SO WE HAVE BEEN HAVING TO LEAVE THE WINDOWS DOWN. IT SOUNDED LIKE AN OLD ELECTRIC FAN RUNNING. THEN SHORTLY AFTER THE TRUCK STARTED TO JERK HARD IT FELT LIKE WE HAD JUST BEEN IN AN ACCIDENT. THE TRUCK WOULD NOT SHIFT GEARS AND WE WERE IN THE MIDDLE OF A VERY BUSY 1960 LUCKY WE WERE CLOSE TO HOME AND WHERE ABLE TO MAKE IT THERE AFTER MULTIPLE ATTEMPTS TO GET THE TRUCK GOING. MY HUSBAND HAS SOME KNOWLEDGE OF CARS AND REALIZED IT WAS THE TRANSMISSION. THIS IS A FAIRLY NEW VEHICLE. HOW CAN IT HAVE SUCH A MAJOR PROBLEM? WHEN DOING SOME RESEARCH APPARENTLY THIS IS PROBLEM THAT GM IS AWARE OF AND HAVE DONE NOTHING TO FIX. AS I MENTIONED BEFORE THE A/C CONDENSER HAS A MAJOR LEAK AND THIS IS ALSO A PROBLEM OF GM VEHICLES. BASICALLY WE BOUGHT A BRAND NEW LEMON. I'M THANKFUL WE WERE NOT ON THE FREEWAY WHEN THIS HAPPENED IT COULD HAVE BEEN MUCH WORSE OUTCOME. FOR NOW WE ARE WITH OUT A VEHICLE AND CAN NOT AFFORD TO REPLACE THE TRANSMISSION.
Mfg Campaign: 11373895
Recall Date: Nov 9, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Corrective Action:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Additional Notes:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Mfg Campaign: 11373094
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Corrective Action:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Additional Notes:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Mfg Campaign: 11373094
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Corrective Action:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Additional Notes:
THE TRUCK LOOSE POWER WHEN KEY IS TURNED OFF AND THEN COME BACK ON AFTER A FEW MINUTES ALSO STABILATRACK SYSTEM IS SHUTTING OFF TRUCK ONCE ON THE HIGHWAY AT 70 MPH ENGINE RUNS RUFF AND USES OIL IN LESS THAN 5000 MILES HAS USE AT LEAST 3 QUARTS THE DOD SYSTEM MAKE TRUCK RUN EXTREMELY BAD ENGINE HAS MISS IN IT ALSO IT IS BECOMING UNSAFE TO DRIVE AT TIMES AND BRAKE PEDAL IS VERY HARD TO PUSH
Mfg Campaign: 11373094
Recall Date: Nov 5, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ASSISTED BRAKING ISSUES. WHEN GOING DOWN A HILL DOESN'T KICK IN OR SLOWING DOWN. COMES ON ONCE IN AWHILE.
Corrective Action:
ASSISTED BRAKING ISSUES. WHEN GOING DOWN A HILL DOESN'T KICK IN OR SLOWING DOWN. COMES ON ONCE IN AWHILE.
Additional Notes:
ASSISTED BRAKING ISSUES. WHEN GOING DOWN A HILL DOESN'T KICK IN OR SLOWING DOWN. COMES ON ONCE IN AWHILE.
Mfg Campaign: 11366776
Recall Date: Oct 28, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW SPEED OR MOST OF THE TIME BACKING UP BRAKES DO NOT WORK WELL AT ALL. NEED TO PUSH VERY HARD.
Corrective Action:
AT LOW SPEED OR MOST OF THE TIME BACKING UP BRAKES DO NOT WORK WELL AT ALL. NEED TO PUSH VERY HARD.
Additional Notes:
AT LOW SPEED OR MOST OF THE TIME BACKING UP BRAKES DO NOT WORK WELL AT ALL. NEED TO PUSH VERY HARD.
Mfg Campaign: 11366365
Recall Date: Oct 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE FIRST STARTED VIBRATING AT HIGHWAY SPEEDS WHILE STILL UNDER WARRANTY (~15K MILES) - I TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS JUST OUT OF ALIGNMENT - ALIGNED AND ROTATED TIRES. THIS SEEMED TO IMPROVE THINGS FOR A FEW MONTHS UNTIL THE VIBRATION WAS BACK TO THE UNTOLERABLE STATE - UPON TAKING TO ANOTHER SERVICE STATION, THEY BLAMED THE TIRES (UNEVEN WEAR) AND I PAID FOR ALL NEW TIRES - ONLY FOR THE VIBRATION TO RETURN AFTER ANOTHER FEW MONTHS. I NEXT TOOK IT A 3RD SERVICE STATION AND THEY ARE CLAIMING A BEND WHEEL THAT WONT FULLY BALANCE. AFTER RESEARCHING, I NOW SEE THAT THIS IS A VERY COMMON ISSUE WITH A FAULTY DRIVETRAIN, BUT GMC IS NOT ACKNOWLEDGING THE ISSUE?? HOW DO I BECOME PART OF A CLASS ACTION LAWSUIT IN ORDER TO GET THIS ISSUE FIXED PROPERLY?
Corrective Action:
THE VEHICLE FIRST STARTED VIBRATING AT HIGHWAY SPEEDS WHILE STILL UNDER WARRANTY (~15K MILES) - I TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS JUST OUT OF ALIGNMENT - ALIGNED AND ROTATED TIRES. THIS SEEMED TO IMPROVE THINGS FOR A FEW MONTHS UNTIL THE VIBRATION WAS BACK TO THE UNTOLERABLE STATE - UPON TAKING TO ANOTHER SERVICE STATION, THEY BLAMED THE TIRES (UNEVEN WEAR) AND I PAID FOR ALL NEW TIRES - ONLY FOR THE VIBRATION TO RETURN AFTER ANOTHER FEW MONTHS. I NEXT TOOK IT A 3RD SERVICE STATION AND THEY ARE CLAIMING A BEND WHEEL THAT WONT FULLY BALANCE. AFTER RESEARCHING, I NOW SEE THAT THIS IS A VERY COMMON ISSUE WITH A FAULTY DRIVETRAIN, BUT GMC IS NOT ACKNOWLEDGING THE ISSUE?? HOW DO I BECOME PART OF A CLASS ACTION LAWSUIT IN ORDER TO GET THIS ISSUE FIXED PROPERLY?
Additional Notes:
THE VEHICLE FIRST STARTED VIBRATING AT HIGHWAY SPEEDS WHILE STILL UNDER WARRANTY (~15K MILES) - I TOOK IT INTO THE DEALERSHIP AND THEY SAID IT WAS JUST OUT OF ALIGNMENT - ALIGNED AND ROTATED TIRES. THIS SEEMED TO IMPROVE THINGS FOR A FEW MONTHS UNTIL THE VIBRATION WAS BACK TO THE UNTOLERABLE STATE - UPON TAKING TO ANOTHER SERVICE STATION, THEY BLAMED THE TIRES (UNEVEN WEAR) AND I PAID FOR ALL NEW TIRES - ONLY FOR THE VIBRATION TO RETURN AFTER ANOTHER FEW MONTHS. I NEXT TOOK IT A 3RD SERVICE STATION AND THEY ARE CLAIMING A BEND WHEEL THAT WONT FULLY BALANCE. AFTER RESEARCHING, I NOW SEE THAT THIS IS A VERY COMMON ISSUE WITH A FAULTY DRIVETRAIN, BUT GMC IS NOT ACKNOWLEDGING THE ISSUE?? HOW DO I BECOME PART OF A CLASS ACTION LAWSUIT IN ORDER TO GET THIS ISSUE FIXED PROPERLY?
Mfg Campaign: 11366488
Recall Date: Oct 26, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RADIATOR LEAKING AND HAD TO BE REPLACED.
Corrective Action:
RADIATOR LEAKING AND HAD TO BE REPLACED.
Additional Notes:
RADIATOR LEAKING AND HAD TO BE REPLACED.
Mfg Campaign: 11365621
Recall Date: Oct 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE SLAMS INTO GEAR AT INITIAL TAKE OFF AND DECELERATION FOLLOWING AN ACCELERATION WHICH CAUSES A HARD FORWARD JERK . THIS ISSUE HAS CAME CLOSE TO CAUSING ACCIDENTS ON THE HIGHWAY DURING PASSING AND DEPARTING STALLS ADJACENT OTHER VEHICLES AND/OR OBJECTS.
Corrective Action:
VEHICLE SLAMS INTO GEAR AT INITIAL TAKE OFF AND DECELERATION FOLLOWING AN ACCELERATION WHICH CAUSES A HARD FORWARD JERK . THIS ISSUE HAS CAME CLOSE TO CAUSING ACCIDENTS ON THE HIGHWAY DURING PASSING AND DEPARTING STALLS ADJACENT OTHER VEHICLES AND/OR OBJECTS.
Additional Notes:
VEHICLE SLAMS INTO GEAR AT INITIAL TAKE OFF AND DECELERATION FOLLOWING AN ACCELERATION WHICH CAUSES A HARD FORWARD JERK . THIS ISSUE HAS CAME CLOSE TO CAUSING ACCIDENTS ON THE HIGHWAY DURING PASSING AND DEPARTING STALLS ADJACENT OTHER VEHICLES AND/OR OBJECTS.
Mfg Campaign: 11365084
Recall Date: Oct 19, 2020
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