Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
427 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving and my Trailer brake system warning started going off. I ha e never towed anything so not sure why this is happening.
Corrective Action:
I was driving and my Trailer brake system warning started going off. I ha e never towed anything so not sure why this is happening.
Additional Notes:
I was driving and my Trailer brake system warning started going off. I ha e never towed anything so not sure why this is happening.
Mfg Campaign: 11462093
Recall Date: Apr 25, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving on the highway going approximately 64mph and the traffic lane shifted over and everyone started to slow down and when I went to apply some brake . The pedal got very hard and became very hard to push down effecting my ability to brake properly. This almost caused me to get into an accident and I had to shoot over to the breakdown lane giving me enough time to slow down. My pedal became very hard to push down. This problem continued throughout my travel and service brake assist came on after the fact
Corrective Action:
Driving on the highway going approximately 64mph and the traffic lane shifted over and everyone started to slow down and when I went to apply some brake . The pedal got very hard and became very hard to push down effecting my ability to brake properly. This almost caused me to get into an accident and I had to shoot over to the breakdown lane giving me enough time to slow down. My pedal became very hard to push down. This problem continued throughout my travel and service brake assist came on after the fact
Additional Notes:
Driving on the highway going approximately 64mph and the traffic lane shifted over and everyone started to slow down and when I went to apply some brake . The pedal got very hard and became very hard to push down effecting my ability to brake properly. This almost caused me to get into an accident and I had to shoot over to the breakdown lane giving me enough time to slow down. My pedal became very hard to push down. This problem continued throughout my travel and service brake assist came on after the fact
Mfg Campaign: 11461988
Recall Date: Apr 24, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Corrective Action:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Additional Notes:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Mfg Campaign: 11461793
Recall Date: Apr 22, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Corrective Action:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Additional Notes:
My complaint is of the intelilink system in this vehicle. While driving the system would change screens, when turned off would turn itself back on. It would hang up on phone calls, would make all these beeping sounds and change stations on radio. It was very distracting and I feel dangerous in that especially at night as I said would not stay turned off so the beeping and changing of the screen that would make the large(8”) screen go from night mode to day mode and shine into your eyes. When navigating to somewhere system would show that you were in one place, when you were possibly 20 miles from where it would show you to be. Bad because it maybe showing and telling you turn by turn directions and all of a sudden it’s gone. This problem has been diagnosed by a dealer and repaired at a cost of $887.85. Was told that it is a very common repair that they do. Have contacted gm customer service and let them know that I thought a 2017 vehicle with 35000 miles should not have this problem and would like some kind of compensation for the problem and repair
Mfg Campaign: 11461793
Recall Date: Apr 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have carried my vehicle to the dealer 5 different time to report about the hard jerking when accelerating or backing up .First carried it on May 22 2018 and the last time i carried it in was March 2021it had 41083 miles i was told that it normal for the transmission to do that . I should have contacted you after i could not get any satisfaction from the dealership, i have 49800 miles on the truck and it is still doing the same thing. it jerk so hard sometimes it feel like the transmission id going to fall out.I have my paperwork for every time i carried it to the dealership.i just for tired of hearing the same thing I have brought 7 new GMC truck and have never had this problem . I have talk with several owner of 2017 trucks and they said they had the same problem. Will you please investigate . I carried my truck to FLOW of Fayetteville 910 860 9300 for the repair. Thank you.
Corrective Action:
I have carried my vehicle to the dealer 5 different time to report about the hard jerking when accelerating or backing up .First carried it on May 22 2018 and the last time i carried it in was March 2021it had 41083 miles i was told that it normal for the transmission to do that . I should have contacted you after i could not get any satisfaction from the dealership, i have 49800 miles on the truck and it is still doing the same thing. it jerk so hard sometimes it feel like the transmission id going to fall out.I have my paperwork for every time i carried it to the dealership.i just for tired of hearing the same thing I have brought 7 new GMC truck and have never had this problem . I have talk with several owner of 2017 trucks and they said they had the same problem. Will you please investigate . I carried my truck to FLOW of Fayetteville 910 860 9300 for the repair. Thank you.
Additional Notes:
I have carried my vehicle to the dealer 5 different time to report about the hard jerking when accelerating or backing up .First carried it on May 22 2018 and the last time i carried it in was March 2021it had 41083 miles i was told that it normal for the transmission to do that . I should have contacted you after i could not get any satisfaction from the dealership, i have 49800 miles on the truck and it is still doing the same thing. it jerk so hard sometimes it feel like the transmission id going to fall out.I have my paperwork for every time i carried it to the dealership.i just for tired of hearing the same thing I have brought 7 new GMC truck and have never had this problem . I have talk with several owner of 2017 trucks and they said they had the same problem. Will you please investigate . I carried my truck to FLOW of Fayetteville 910 860 9300 for the repair. Thank you.
Mfg Campaign: 11461471
Recall Date: Apr 20, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving approximately 30 MPH, he heard an abnormal noise and while depressing on the brake pedal, the vehicle failed to decelerate. The contact stated no warning light was illuminated. The contact was able to cruise to the side of the roadway until the vehicle decelerated. The contact stated he shifted into reverse to stop the vehicle completely, before shifting into park. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact stated he had an independent mechanic come to his residence and he was informed that the brake caliper and the front passenger’s side brake pads needed to be replaced. The vehicle was not repaired but was pending repairs. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 53,579.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving approximately 30 MPH, he heard an abnormal noise and while depressing on the brake pedal, the vehicle failed to decelerate. The contact stated no warning light was illuminated. The contact was able to cruise to the side of the roadway until the vehicle decelerated. The contact stated he shifted into reverse to stop the vehicle completely, before shifting into park. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact stated he had an independent mechanic come to his residence and he was informed that the brake caliper and the front passenger’s side brake pads needed to be replaced. The vehicle was not repaired but was pending repairs. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 53,579.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving approximately 30 MPH, he heard an abnormal noise and while depressing on the brake pedal, the vehicle failed to decelerate. The contact stated no warning light was illuminated. The contact was able to cruise to the side of the roadway until the vehicle decelerated. The contact stated he shifted into reverse to stop the vehicle completely, before shifting into park. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact stated he had an independent mechanic come to his residence and he was informed that the brake caliper and the front passenger’s side brake pads needed to be replaced. The vehicle was not repaired but was pending repairs. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was 53,579.
Mfg Campaign: 11460481
Recall Date: Apr 12, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Corrective Action:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Additional Notes:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Mfg Campaign: 11459850
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Corrective Action:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Additional Notes:
while driving I get a repeating alarm chime and "Service Trailer Brake System" caution statement on dash panel. This alarm will go off as often as once every three seconds. It is both startling and a hazard to the driver and while towing condition of the trailer brakes is unknown.
Mfg Campaign: 11459850
Recall Date: Apr 6, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Corrective Action:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Additional Notes:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Mfg Campaign: 11458469
Recall Date: Mar 26, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Corrective Action:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Additional Notes:
Service trailer brakes light pops up and chimes over and over again. I've never pulled a trailer. It's distracting and will randomly go off. Seems to go off when gas is below 1/4 tank. Sometimes it goes months without happening. Sometimes it happens a few days in a row. The dealership says they can't do anything unless they see it go off.
Mfg Campaign: 11458469
Recall Date: Mar 26, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I'm coming to a stop and the vehicle starts downshifting, the last shift feels like the tranny is going to fall out. Forceful jerk and clunking noise. It's sporadic. One week it's almost every day, one week it seems fine. The dealership said they have heard this a lot and laughed when they told me the manufacturer has told them it's normal. It's definitely not normal.
Corrective Action:
When I'm coming to a stop and the vehicle starts downshifting, the last shift feels like the tranny is going to fall out. Forceful jerk and clunking noise. It's sporadic. One week it's almost every day, one week it seems fine. The dealership said they have heard this a lot and laughed when they told me the manufacturer has told them it's normal. It's definitely not normal.
Additional Notes:
When I'm coming to a stop and the vehicle starts downshifting, the last shift feels like the tranny is going to fall out. Forceful jerk and clunking noise. It's sporadic. One week it's almost every day, one week it seems fine. The dealership said they have heard this a lot and laughed when they told me the manufacturer has told them it's normal. It's definitely not normal.
Mfg Campaign: 11458470
Recall Date: Mar 26, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes have stopped working while driving down the road, previously they have occasionally glitches out primarily for example when I pull into a drive through restaurant or in a parking area. Service Brake Assist pops up.
Corrective Action:
Brakes have stopped working while driving down the road, previously they have occasionally glitches out primarily for example when I pull into a drive through restaurant or in a parking area. Service Brake Assist pops up.
Additional Notes:
Brakes have stopped working while driving down the road, previously they have occasionally glitches out primarily for example when I pull into a drive through restaurant or in a parking area. Service Brake Assist pops up.
Mfg Campaign: 11458192
Recall Date: Mar 24, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Mfg Campaign: 11457732
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated while driving 70 MPH, the vehicle began to independently brake without depressing the brake pedal. The contact stated that the "trailer brake service" and the "service brake" warning light were illuminated. The contact pulled off the road safely and drove the vehicle to his residence. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The contact had received an unknown recall letter from the manufacturer. The manufacturer had not been informed of the failure. The failure mileage was approximately 14,230. The VIN was unavailable.
Mfg Campaign: 11457732
Recall Date: Mar 21, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear window defroster started smoking and broke my back window. Known issue. Recalled only in Canada not in US but US vehicle having same issue.
Corrective Action:
Rear window defroster started smoking and broke my back window. Known issue. Recalled only in Canada not in US but US vehicle having same issue.
Additional Notes:
Rear window defroster started smoking and broke my back window. Known issue. Recalled only in Canada not in US but US vehicle having same issue.
Mfg Campaign: 11454977
Recall Date: Mar 3, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11454751
Recall Date: Mar 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2017 GMC Sierra 1500. The contact stated that while stopped at a traffic sign, the vehicle lost motive power. The vehicle was towed to the dealer and diagnosed with Vehicle Control Module (VCM) failure. The contact was informed that the VCM needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11454751
Recall Date: Mar 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The front driver side window won’t roll down or engage; the a/c blows warm/hot on the drivers side vents; the stereo system continues to, “Glitch” changing stations, displaying other information without the screen being touched. These often cause discomfort by not operating properly. The dealer did not suggest any concerns upon my purchasing the vehicle. Vehicle was never taken to a certified GMC dealer for these issues.
Corrective Action:
The front driver side window won’t roll down or engage; the a/c blows warm/hot on the drivers side vents; the stereo system continues to, “Glitch” changing stations, displaying other information without the screen being touched. These often cause discomfort by not operating properly. The dealer did not suggest any concerns upon my purchasing the vehicle. Vehicle was never taken to a certified GMC dealer for these issues.
Additional Notes:
The front driver side window won’t roll down or engage; the a/c blows warm/hot on the drivers side vents; the stereo system continues to, “Glitch” changing stations, displaying other information without the screen being touched. These often cause discomfort by not operating properly. The dealer did not suggest any concerns upon my purchasing the vehicle. Vehicle was never taken to a certified GMC dealer for these issues.
Mfg Campaign: 11454773
Recall Date: Mar 1, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My rear window suddenly shattered. Heated sliding back window. No other explanation. My vehicle was parked in my driveway.
Corrective Action:
My rear window suddenly shattered. Heated sliding back window. No other explanation. My vehicle was parked in my driveway.
Additional Notes:
My rear window suddenly shattered. Heated sliding back window. No other explanation. My vehicle was parked in my driveway.
Mfg Campaign: 11454310
Recall Date: Feb 27, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera stopped working, appears to be dependent on the weather with temp and humidity. Back up camera will get all static then go blue and call for need of service.
Corrective Action:
Back up camera stopped working, appears to be dependent on the weather with temp and humidity. Back up camera will get all static then go blue and call for need of service.
Additional Notes:
Back up camera stopped working, appears to be dependent on the weather with temp and humidity. Back up camera will get all static then go blue and call for need of service.
Mfg Campaign: 11453249
Recall Date: Feb 21, 2022
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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