Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
424 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The truck shakes on right side, it has done this in the past and was taken into the dealer for repair it worked for a few months then it was back and not it has returned again. it is to the point that if feels unsafe to drive
Corrective Action:
The truck shakes on right side, it has done this in the past and was taken into the dealer for repair it worked for a few months then it was back and not it has returned again. it is to the point that if feels unsafe to drive
Additional Notes:
The truck shakes on right side, it has done this in the past and was taken into the dealer for repair it worked for a few months then it was back and not it has returned again. it is to the point that if feels unsafe to drive
Mfg Campaign: 11421871
Recall Date: Jun 22, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes at low speeds and in drive ways and parking lots when stopping brakes won't work very dangerous a recall was issue but not for my truck, the vacuum pump is bad on my truck
Corrective Action:
Brakes at low speeds and in drive ways and parking lots when stopping brakes won't work very dangerous a recall was issue but not for my truck, the vacuum pump is bad on my truck
Additional Notes:
Brakes at low speeds and in drive ways and parking lots when stopping brakes won't work very dangerous a recall was issue but not for my truck, the vacuum pump is bad on my truck
Mfg Campaign: 11420658
Recall Date: Jun 12, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Corrective Action:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Additional Notes:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Mfg Campaign: 11420557
Recall Date: Jun 11, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Corrective Action:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Additional Notes:
1. Loss of Power Steering - Engine shuts down - Dashboard flickers (sometimes it turns back on) 2. Loss of Power Steering & Engine shuts off while in motion - EXTREMELY DANGEROUS (Usually happens at slower speeds when turning the steering wheel) 3. Dealer has not been able to confirm the problem 4. The dealer won't look at problems unless "it" happens in their hands because the diagnostic does not show this problem. 5. No warning before this happens. No way to force the problem to happen....it just happens usually when turning wheel at slow speeds. 6. THIS IS SO DANGEROUS.... 7. The 2015 Sierra has a recall for this problem, Mine is a 2016 8. PLEASE HELP - VERY DANGEROUS
Mfg Campaign: 11420557
Recall Date: Jun 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Corrective Action:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Additional Notes:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Mfg Campaign: 11419910
Recall Date: Jun 7, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Corrective Action:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Additional Notes:
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Mfg Campaign: 11419910
Recall Date: Jun 7, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Mfg Campaign: 11418448
Recall Date: May 25, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Mfg Campaign: 11418448
Recall Date: May 25, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck was purchased on 11:28:20 and had my first oil change in March. Started noticing a ticking sound coming from the motor but it was. Very faint. After a while it went away. After a few weeks later the noise started to get louder and started shaking. Took to the near mechanic and he diagnosed it with bad lifters on the passager side.. I took it to another mechanic where their replaceming all lifters for 4.8k. This truck is not too old and I shouldn’t be replacing any engine parts. It only has 100k miles and it’s a 2016.
Corrective Action:
Truck was purchased on 11:28:20 and had my first oil change in March. Started noticing a ticking sound coming from the motor but it was. Very faint. After a while it went away. After a few weeks later the noise started to get louder and started shaking. Took to the near mechanic and he diagnosed it with bad lifters on the passager side.. I took it to another mechanic where their replaceming all lifters for 4.8k. This truck is not too old and I shouldn’t be replacing any engine parts. It only has 100k miles and it’s a 2016.
Additional Notes:
Truck was purchased on 11:28:20 and had my first oil change in March. Started noticing a ticking sound coming from the motor but it was. Very faint. After a while it went away. After a few weeks later the noise started to get louder and started shaking. Took to the near mechanic and he diagnosed it with bad lifters on the passager side.. I took it to another mechanic where their replaceming all lifters for 4.8k. This truck is not too old and I shouldn’t be replacing any engine parts. It only has 100k miles and it’s a 2016.
Mfg Campaign: 11418243
Recall Date: May 23, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Corrective Action:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Additional Notes:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Mfg Campaign: 11417411
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Corrective Action:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Additional Notes:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Mfg Campaign: 11417411
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Corrective Action:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Additional Notes:
-Engine gas consumption state 21 MPG Highway, 17 MPG Combined and 15 MPG City. When I started using this vehicle during the first weeks and months the best MPG I could get at the highway is 18.5 MPG with top tier gas such Shell & Chevron during the first 2 years and now Costco brand. Every since I bought it, the gas MPG have gone down around 0.5 MPG. The vehicle feels that it has to use more gas in order to perform. -The motor oil pump at times moves down from the 40 mark to the 20 when idle at traffic light and when it starts moving, it temporarily moves to the 60 mark. -The transmission is an 8 speed automatic. It has issues shifting to first gear, second gear and times 3rd gear. When driving at slow speeds like in traffic jams, mall parking lots or when you slow down at the traffic light and then turns green and you start accelerating again it feels harsh on gearing down and up, like someone rear ended your vehicle. -This truck has the Active Fuel Management (AFM) and it turns on even slower speeds and you feel how the engine and transmission struggle to really gear up and down. Like it never gears and tries to accelerate at a higher gear. Like in manual transmissions when you accelerate on a higher gear than at correct own it takes forever to reach the needed speed. -Even if all 8 pistons are on it feels as if I am running on a smaller engine like a V6 or V4. -The driver car seat feels that move a little like an 1/8 of an inch. -It just feels that something is wrong with motor and transmission.
Mfg Campaign: 11417411
Recall Date: May 17, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT SLOW SPEED THE BRAKE BECOMES ROCK HARD AND CANNOT BE PUSHED IN. I HAVE RESEARCHED A RECALL # N192268490. I HAVE SEARCHED MY VEHICLE BY VIN AND IT STATES NO RECALL WHICH I DON'T UNDERSTAND. I BELIEVE IT IS SOMETHING RELATED TO THE SLOW SPEED BRAKE MODULE. I WOULD LIKE TO KNOW IF THIS IS AN ACTUAL RECALL AND WHY THIS VEHICLE IS NOT INCLUDED.
Corrective Action:
AT SLOW SPEED THE BRAKE BECOMES ROCK HARD AND CANNOT BE PUSHED IN. I HAVE RESEARCHED A RECALL # N192268490. I HAVE SEARCHED MY VEHICLE BY VIN AND IT STATES NO RECALL WHICH I DON'T UNDERSTAND. I BELIEVE IT IS SOMETHING RELATED TO THE SLOW SPEED BRAKE MODULE. I WOULD LIKE TO KNOW IF THIS IS AN ACTUAL RECALL AND WHY THIS VEHICLE IS NOT INCLUDED.
Additional Notes:
AT SLOW SPEED THE BRAKE BECOMES ROCK HARD AND CANNOT BE PUSHED IN. I HAVE RESEARCHED A RECALL # N192268490. I HAVE SEARCHED MY VEHICLE BY VIN AND IT STATES NO RECALL WHICH I DON'T UNDERSTAND. I BELIEVE IT IS SOMETHING RELATED TO THE SLOW SPEED BRAKE MODULE. I WOULD LIKE TO KNOW IF THIS IS AN ACTUAL RECALL AND WHY THIS VEHICLE IS NOT INCLUDED.
Mfg Campaign: 11413121
Recall Date: Apr 20, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Corrective Action:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Additional Notes:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Mfg Campaign: 11412869
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Corrective Action:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Additional Notes:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Mfg Campaign: 11412869
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Corrective Action:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Additional Notes:
STEERING WHEEL JOLTS AGGRESSIVELY FROM THE DRIVERS HANDS. ALL ELECTRONICS SHUTDOWN, ENGINE SHUTS DOWN, STABILITRAK ERROR & TRAILER BRAKE ON DISPLAY. THESE CONDITIONS OCCUR AT ANY SPEED, GOING STRAIGHT OR TURNING. 25MPH IN CITY, DRIVING 45 MPH COUNTRY ROADS OR WHEN STATIONARY. VERY DANGEROUS!
Mfg Campaign: 11412869
Recall Date: Apr 19, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Corrective Action:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Additional Notes:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Mfg Campaign: 11408322
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Corrective Action:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Additional Notes:
WHILE DRIVING THE VEHICLE HOME FROM WORK, THE VEHICLE SHUT DOWN IN THE MIDDLE OF TRAFFIC ON A STREET WHILE STOPPED AT A TRAFFIC LIGHT AND WOULD NOT MOVE AFTER ATTEMPTING TO PUT THE TRUCK IN "DRIVE". I HAD TO CALL FOR AN EMERGENCY ROADSIDE SERVICE (TOW TRUCK) WHICH TOWED THE VEHICLE TO A GMC DEALERSHIP SERVICE DEPT. I WAS TOLD BY THE SERVICE TECHNICIAN THAT THE TRANSMISSION TORQUE CONVERTER HAS DISINTEGRATED AND IT WOULD COST OVER $5000 TO REPAIR. THIS VEHICLE DID NOT PROVIDE ANY WARNINGS (NO WARNING SIGNAL DISPLAYED ON THE INSTRUMENT PANEL) THAT THE TRANSMISSION NEEDED SERVICING. I HAVE OWNED THIS VEHICLE FOR 3 YEARS. THIS VEHICLE NEEDS REVIEWING FOR A RECALL.
Mfg Campaign: 11408322
Recall Date: Apr 15, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
"SERVICE BRAKE ASSIST" MESSAGE HAS CONTINUOUSLY SHOWN UP ON DASH FOR OVER A YEAR, ESPECIALLY WHILE AT LOW SPEED IN REVERSE MOST COMMONLY. VEHICLE FEELS LIKE POWER BRAKES NO LONGER FUNCTION AND VEHICLE CONTINUES TO ROLL UNLESS YOU STAND ON THE BRAKE PEDAL. THIS IS SUPPOSEDLY AFTER THE RECALL REPAIR.
Corrective Action:
"SERVICE BRAKE ASSIST" MESSAGE HAS CONTINUOUSLY SHOWN UP ON DASH FOR OVER A YEAR, ESPECIALLY WHILE AT LOW SPEED IN REVERSE MOST COMMONLY. VEHICLE FEELS LIKE POWER BRAKES NO LONGER FUNCTION AND VEHICLE CONTINUES TO ROLL UNLESS YOU STAND ON THE BRAKE PEDAL. THIS IS SUPPOSEDLY AFTER THE RECALL REPAIR.
Additional Notes:
"SERVICE BRAKE ASSIST" MESSAGE HAS CONTINUOUSLY SHOWN UP ON DASH FOR OVER A YEAR, ESPECIALLY WHILE AT LOW SPEED IN REVERSE MOST COMMONLY. VEHICLE FEELS LIKE POWER BRAKES NO LONGER FUNCTION AND VEHICLE CONTINUES TO ROLL UNLESS YOU STAND ON THE BRAKE PEDAL. THIS IS SUPPOSEDLY AFTER THE RECALL REPAIR.
Mfg Campaign: 11407780
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN DRIVING I FELT A SLIGHT SHIFT BETWEEN 1 AND 2. THAT SEEMED PRETTY NORMAL. WHILE DRIVING TO THE OCEAN BETWEEN 50-60 MPH THERE WAS NOT SHIFTING, SHARKING OR JERKING. ONCE SLOWING DOWN TO 30-40 MPH THE RPMS GO EXTREMELY HIGH TO 4 OR 5. PULLING AND JERKING THE VEHICLE. HAPPENING AROUND 20-30 MPH OR AT 40-50. THE VEHICLE WILL COME TO A STOP CAUSING TRAFFIC DISRUPTIONS AND NEAR ACCIDENTS. NO SERVICE OR CODING HAVE BEEN ABLE TO DIAGNOSE ISSUE WITH VEHICLE.
Corrective Action:
WHEN DRIVING I FELT A SLIGHT SHIFT BETWEEN 1 AND 2. THAT SEEMED PRETTY NORMAL. WHILE DRIVING TO THE OCEAN BETWEEN 50-60 MPH THERE WAS NOT SHIFTING, SHARKING OR JERKING. ONCE SLOWING DOWN TO 30-40 MPH THE RPMS GO EXTREMELY HIGH TO 4 OR 5. PULLING AND JERKING THE VEHICLE. HAPPENING AROUND 20-30 MPH OR AT 40-50. THE VEHICLE WILL COME TO A STOP CAUSING TRAFFIC DISRUPTIONS AND NEAR ACCIDENTS. NO SERVICE OR CODING HAVE BEEN ABLE TO DIAGNOSE ISSUE WITH VEHICLE.
Additional Notes:
WHEN DRIVING I FELT A SLIGHT SHIFT BETWEEN 1 AND 2. THAT SEEMED PRETTY NORMAL. WHILE DRIVING TO THE OCEAN BETWEEN 50-60 MPH THERE WAS NOT SHIFTING, SHARKING OR JERKING. ONCE SLOWING DOWN TO 30-40 MPH THE RPMS GO EXTREMELY HIGH TO 4 OR 5. PULLING AND JERKING THE VEHICLE. HAPPENING AROUND 20-30 MPH OR AT 40-50. THE VEHICLE WILL COME TO A STOP CAUSING TRAFFIC DISRUPTIONS AND NEAR ACCIDENTS. NO SERVICE OR CODING HAVE BEEN ABLE TO DIAGNOSE ISSUE WITH VEHICLE.
Mfg Campaign: 11405059
Recall Date: Mar 26, 2021
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