Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
322 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.
Corrective Action:
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.
Additional Notes:
MY INFOTAINMENT CONSOLE 'IS FREAKING OUT'. MODEL 84042934 WILL RANDOMLY CHANGE SCREENS, MOVE ICONS, CONNECT AND DISCONNECT THE APPLE CAR PLAY, SWITCH FM, AM, BT INPUT, CHANGE MENU POSITIONS, AND OTHER RANDOM (AND DISTRACTING) ACTIONS. NOBODY CAN USE THE RADIO, BLUETOOTH OR HANDS FREE PHONE INTERFACE. THE USB INTERFACE IS WORSE THAN THE WIRELESS CONNECTION. THE PROBLEM HAPPENS REGULARLY AFTER THE ENGINE REACHES OPERATING TEMPS. IT HAPPENS MORE WITH IPHONE THAN ANDROID. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER THE PAST FEW MONTHS. IT WILL HAPPEN IN MOTION OR AT REST AS LONG AS THE ENGINE IS RUNNING. WE HAVE HAD THE UNIT TESTED (OF COURSE THERE IS NO TROUBLE FOUND EVEN WHILE IT WAS ACTING UP) IN TWO DIFFERENT AREAS IN THE USA (FL AND TX). WE HAVE CHANGED THE PRIMARY BATTERY ON THE TRUCK BELIEVING IT WAS CAUSED BY IRREGULAR VOLTAGE FROM A 3.5 YEAR OLD BATTERY. RESEARCH IMPLIED GMC KNOWS ABOUT THE RE-ISSUANCE OF 2015.5 INFOTAINMENT UNITS INSTALLED IN 2016 MODEL YEAR TRUCKS BUT WILL ONLY OFFER $500 INCENTIVE TOWARDS A REPLACEMENT VEHICLE, THEY WILL NOT REPLACE THE RADIO HEAD UNIT THAT IS CAUSING RECKLESS DISTRACTIONS WHILE DRIVING. THE PROBLEM HAS BECOME SO PRONOUNCED THAT THE TRUCK IS NOT DRIVE-ABLE WITH THE RADIO ON AND THUS CANNOT USE THE HANDS-FREE FEATURE (WHICH IS MANDATORY IN SEVERAL STATES IN THE USA.
Mfg Campaign: 11348970
Recall Date: Aug 13, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Corrective Action:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Additional Notes:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Mfg Campaign: 11344186
Recall Date: Aug 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Corrective Action:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Additional Notes:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Mfg Campaign: 11344186
Recall Date: Aug 9, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Corrective Action:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Additional Notes:
THE THROTTLE AND TRANSMISSION FEEL AS THOUGH THEY WERE SEPARATELY DEVELOPED FOR TWO DIFFERENT VEHICLES AND JUST RANDOMLY MATCHED IN THE TRUCK. THE ACCELERATOR IS VERY NON-LINEAR AND UNRESPONSIVE. THEN THE TRANSMISSION IS CONSTANTLY IN THE WRONG GEAR. THIS TRUCK IS A NIGHTMARE TO DRIVE IN TRAFFIC OR ON WINDY HILLY ROADS. YOU HAVE TO CONSTANTLY GUESS WHERE YOUR FOOT SHOULD BE TO GET ANY KIND OF STABILITY OR ACCELERATION FROM THE TRUCK. IF YOU ARE TRYING TO PULL OUT IN TRAFFIC YOU BETTER BE PREPARED TO HAVE A LOT OF ROOM BECAUSE IT MIGHT JUST SHAKE AND SHUTTER BEFORE FINDING A GEAR AND ACTUALLY ACCELERATING. THIS IS DANGEROUS AND I FIND IT ODD THAT THERE HAVENT BEEN COLLISIONS ATTRIBUTABLE TO THIS. IF ANYONE FROM GM IS READING THIS, KNOW THIS WILL BE THE LAST GM PRODUCT I EVER BUY. EITHER YOU DONT KNOW HOW TO ENGINEER A VEHICLE, OR YOU SIMPLY JUST DONT CARE ABOUT YOUR CUSTOMERS. IM GUESSING THE LATTER.
Mfg Campaign: 11344186
Recall Date: Aug 9, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Corrective Action:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Additional Notes:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Mfg Campaign: 11343787
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Corrective Action:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Additional Notes:
WHEN I AM DRIVE, I WILL GET A MESSAGE ON THE DASH THAT READS " SERVICE... POWER STEERING, DRIVE WITH CARE" AND ANOTHER SAYING, " SERVICE... STABILITRACK" ONCE I RECEIVE THE MESSAGE I WILL LOSE POWER IN MY STEERING WHEEL AND IT'LL GET EXTREMELY HARD. COMPLETELY NOT SAFE AND VEHICLES OF THE SAME MAKE AND MODEL, BUT DIFFERENT YEAR ARE ALL HAVING THE SAME PROBLEM.
Mfg Campaign: 11343787
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TWICE IN THE LAST 4 DAYS THE POWER STEERING FAILED. RECEIVED A WARNING OF A POWER STEERING PROBLEM ON THE DASH AND THEN LOST ALL POWER ASSIST. HAD TO PULL OVER AND THEN RESTART THE CAR TO RESTORE THE POWER STEERING
Corrective Action:
TWICE IN THE LAST 4 DAYS THE POWER STEERING FAILED. RECEIVED A WARNING OF A POWER STEERING PROBLEM ON THE DASH AND THEN LOST ALL POWER ASSIST. HAD TO PULL OVER AND THEN RESTART THE CAR TO RESTORE THE POWER STEERING
Additional Notes:
TWICE IN THE LAST 4 DAYS THE POWER STEERING FAILED. RECEIVED A WARNING OF A POWER STEERING PROBLEM ON THE DASH AND THEN LOST ALL POWER ASSIST. HAD TO PULL OVER AND THEN RESTART THE CAR TO RESTORE THE POWER STEERING
Mfg Campaign: 11340835
Recall Date: Jul 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.
Corrective Action:
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.
Additional Notes:
WHEN I'M DRIVING MY TRUCK MY WARNING LIGHTS COME ON LIKE POWER STEERING ISN'T WORKING ( WHICH IT DOES STILL WORK), ABS LIGHT COMES ON, BRAKE LIGHT COMES ON, AND TRACTION CONTROL LIGHT COMES ON. THE TRUCK RUNS FINE LIKE THERE NO ISSUES. WE EVEN REPLACED THE BATTERY AND IT STILL DOES IT. GMC LOOKED AT IT AND SAID IT WAS FINE WHICH I DOUBT.
Mfg Campaign: 11338787
Recall Date: Jul 11, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Corrective Action:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Additional Notes:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Mfg Campaign: 11329770
Recall Date: Jun 19, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Corrective Action:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Additional Notes:
VEHICLE WAS INVOLVED IN TWO VEHICLE ACCIDENT. DRIVER AIRBAG IN 2016 CANYON FAILED TO DEPLOY UPON IMPACT WITH OTHER VEHICLE. ACCIDENT OCCURRED ON A CITY STREET IN GULFPORT, MS. WAS GOING STRAIGHT AT POSTED SPEED OF 35MPH, SECOND VEHICLE FAILED TO YIELD AT CROSS STREET. "T" BONED 2ND VEHICLE IN DRIVER DOOR. *TR
Mfg Campaign: 11329770
Recall Date: Jun 19, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR
Corrective Action:
WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR
Additional Notes:
WHEN TRYING TO ACCELERATE VEHICLE STUDDERS AND HAS NO POWER UNTIL MORE GAS IS APPLIED. VEHICLE CHANGES GEARS WAY TO FAST CAUSING YOU TO HAVE TO APPLY MORE ACCELERATION. VEHICLE DOESN'T DOWNSHIFT CAUSING YOU TO ALSO HAVE TO APPLY MORE ACCELERATION TO GAIN SPEED. SERIOUS SAFETY HAZARD. *TR
Mfg Campaign: 11328536
Recall Date: Jun 12, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Corrective Action:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Additional Notes:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Mfg Campaign: 11316374
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Corrective Action:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Additional Notes:
IGNITION WILL NOT FULLY TURN OFF AND RELEASE KEY WHEN TRUCK IS PLACED IN PARK. I'M ADDITION IGNITION AND KEY BECOME VERY HOT TO THE TOUCH AFTER DRIVING FOR OVER 20 MINUTES (TEMP OUTSIDE IS COOL 50-60). TRUCK WILL EVENTUALLY TURN OFF AND RELEASE THE KEY AFTER RESTARTING AND SHIFTING THROUGH ALL GEARS MULTIPLE TIMES (TURNING OFF, BACK ON, SHIFTING, ETC.). ALREADY ATTEMPTED CLEANING KEYS (BOTH SETS) WITH NO CHANGE IN BEHAVIOR.
Mfg Campaign: 11316374
Recall Date: Mar 5, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Corrective Action:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Additional Notes:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Mfg Campaign: 11316082
Recall Date: Mar 4, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Corrective Action:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Additional Notes:
PERIODIC LOSS OF POWER STEERING. NOT CONSISTENT. HAPPENS WHILE DRIVING, SITTING IDLE WITH ENGINE ON. MUST PULL OVER AND CYCLE IGNITION. STEERING LOSS IS DANGEROUS. LIMITED CONTROL OF THE VEHICLE. BROUGHT TO DEALER SEVERAL TIMES BEFORE THEY TOLD ME TO REPLACE THE GEAR ASSEMBLY FOR $2,000. VEHICLE HAS 62K MILE AND IS OUT OF WARRANTY
Mfg Campaign: 11316082
Recall Date: Mar 4, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.
Corrective Action:
I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.
Additional Notes:
I WAS DRIVING THE LISTED TRUCK ON A SIX LANE HIGHWAY (270) IN MISSOURI WHEN MY POWER STEERING COMPLETELY FAILED. I WAS ABLE TO EXIT THE HIGHWAY BY USING EVERY BIT OF STRENGTH I HAD AND I'M A SIX FOOT TALL 200LB MAN. IT WAS SATURDAY BUT I WAS ABLE TO GET THE TRUCK TO THE DEALER AND PROVIDED THEM WITH A MEMO DETAILING THE FAILURE. THEY WERE CLOSED FOR THE WEEKEND. THE STEERING HAD BEEN ACTING SUSPECT BEFORE AND IN FACT I HAD AN APPOINTMENT THE FOLLOWING MONDAY TO HAVE IT CHECKED. HAD IT BEEN MY WIFE OR GRANDDAUGHTER DRIVING WHEN THE FAILURE OCCURRED THE RESULTS MIGHT HAVE BEEN TRAGIC. FOLLOWING MY EXPERIENCE I DID A SOCIAL MEDIA SEARCH AND FOUND MANY INCIDENTS IDENTICAL TO MINE WITH THE SAME TYPE OF TRUCK. MY TRUCK IS A GMC AND THE CHEVY COLORADO IS THE SAME. THIS TRUCK HAD 62,000 MILES AND I HAVE OWNED IT SINCE IT WAS NEW. THE STEERING PUMP IS ELECTRICAL WHICH REPLACED AN OLD AND PROVEN HYDRAULIC STYLE THAT RARELY FAILED. I HAVE BEEN DRIVING 60 YEARS AND NEVER HAD ONE FAIL . I QUESTION THE ABILITY OF GM ENGINEERING TO DESIGN A NEW TYPE OF PUMP THAT IS RELIABLE. THEIR INABILITY TO DO SO RESULTS IN A $1900 REPAIR NOT TO MENTION A POTENTIAL LOSS OF LIFE. IN MY CASE GM DID PICK UP A PORTION OF THE REPAIR BUT MY SHARE STILL EQUALED $750.
Mfg Campaign: 11315856
Recall Date: Mar 3, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRUCK HAS 51496 MILES. ENGINE LIGHT WAS ON. COMPUTER CODE STATED EXHAUST AFTERTREATMENT FUEL INJECTOR CONTROL CIRCUIT. HAD TO REPLACE THE INJECTOR. CODE DTCP20CB. SHOULD THIS BE COVERED UNDER THE EMISSIONS WARRANTY.
Corrective Action:
TRUCK HAS 51496 MILES. ENGINE LIGHT WAS ON. COMPUTER CODE STATED EXHAUST AFTERTREATMENT FUEL INJECTOR CONTROL CIRCUIT. HAD TO REPLACE THE INJECTOR. CODE DTCP20CB. SHOULD THIS BE COVERED UNDER THE EMISSIONS WARRANTY.
Additional Notes:
TRUCK HAS 51496 MILES. ENGINE LIGHT WAS ON. COMPUTER CODE STATED EXHAUST AFTERTREATMENT FUEL INJECTOR CONTROL CIRCUIT. HAD TO REPLACE THE INJECTOR. CODE DTCP20CB. SHOULD THIS BE COVERED UNDER THE EMISSIONS WARRANTY.
Mfg Campaign: 11312231
Recall Date: Feb 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Corrective Action:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Additional Notes:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Mfg Campaign: 11315340
Recall Date: Feb 29, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Corrective Action:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Additional Notes:
TOUCH SCREEN AND IN DASH DIGITAL SPEEDOMETER RANDOMLY CHANGES ON ITS ON, THE TOUCH SCREEN WILL NOT RESPOND AND CHANGE RADIO STATIONS, VOLUME, CONTACT ON STAR, TRY TO USE PROJECTION OPTION, MOVE THE MAP ON GPS, AND CHANGE THE DIGITAL SPEEDOMETER FROM SPEED LIMIT TO RADIO STATIONS. ON MULTIPLE OCCASIONS WHILE DRIVING AT NIGHT THE ENTIRE DASH, RADIO, GAUGES LIGHTS EVERYTHING WENT BLACK RANDOMLY AS IF THE TRUCK WAS NOT TURNED ON BUT THE TRUCK CONTINUED TO DRIVE NORMAL AND AFTER WHAT LOOKS LIKE A RESET MAYBE 20-30 SECONDS EVERYTHING REBOOTS AS IF YOU JUST STARTED THE TRUCK. THEN IT'S BACK TO RANDOM BERSERK OUTBURSTS BY THE TOUCH SCREEN. TRANSMISSION STARTED GETTING JERKY BETWEEN GEARS AT 15K MILES AND HAS ONLY GOTTEN WORSE AT 35K MILES. ENTIRE VEHICLE SHAKES BETWEEN GEARS FRONT TO REAR AND BACK. THROUGH ALL GEARS. ALSO SOME STRONG HARD HITTING SHIFTS. DEALERSHIP HAS HAD VEHICLE 2 TIMES FOR BOTH ISSUES AND SEE NOTHING WRONG. THEY ARE CLEARLY LYING. GM WILL ALSO NOT HELP AND HAVE BEEN CONTACTED DIRECTLY.
Mfg Campaign: 11315340
Recall Date: Feb 29, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Corrective Action:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Additional Notes:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Mfg Campaign: 11311756
Recall Date: Feb 26, 2020
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