Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
322 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Corrective Action:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Additional Notes:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Mfg Campaign: 11311756
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Corrective Action:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Additional Notes:
TRAVELING DOWN CITY STREET APPROX 35MPH VEHICLE UNEXPECTEDLY SHUT OFF, DASH WENT DARK BUT INFOTAINMENT SYSTEM CONTINUED TO WORK. LOSS OF ALL POWER. BRAKES SHUTTERED WHEN ATTEMPTING TO COME TO A STOP. PUT THE VEHICLE IN PARK, TURNED IT OFF, AND BACK ON. VEHICLE DROVE NORMALLY AFTER THAT.
Mfg Campaign: 11311756
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..
Corrective Action:
MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..
Additional Notes:
MY 2016 GMC CANYON HAS EXPERIENCED EIGHT POWER STEERING ASSIST FAILURES WHILE DRIVING SINCE LATE 2019. THE ASSOCIATED STEERING SERVICE WARNING LIGHT AND AUDIBLE ALARM ARE ACTIVATED ALONG WITH TRACTION CONTROL OFF AND ANTISKID CONTROL INDICATORS. THE ALARMS CLEAR UPON RESTARTING VEHICLE AND STEERING ASSIST RETURNS. ISSUE HAS OCCURRED AT BOTH HIGHWAY SPEED AND LOW SPEED. THE EVENT FREQUENCY RECENTLY INCREASED FROM RANDOM TO FIVE EVENTS OVER TWO CONSECUTIVE DAYS VEHICLE MILEAGE ON 2/23/2020 IS 38459 MILES..
Mfg Campaign: 11310926
Recall Date: Feb 23, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE VEHICLE LOST POWER STEERING WHILE ON THE HIGHWAY. VEHICLE WAS TOWED TO REPAIR SHOP. COMPUTER COULD NOT PICK UP THE PROBLEM. POWER STEERING WAS WORKING AGAIN.
Corrective Action:
THE VEHICLE LOST POWER STEERING WHILE ON THE HIGHWAY. VEHICLE WAS TOWED TO REPAIR SHOP. COMPUTER COULD NOT PICK UP THE PROBLEM. POWER STEERING WAS WORKING AGAIN.
Additional Notes:
THE VEHICLE LOST POWER STEERING WHILE ON THE HIGHWAY. VEHICLE WAS TOWED TO REPAIR SHOP. COMPUTER COULD NOT PICK UP THE PROBLEM. POWER STEERING WAS WORKING AGAIN.
Mfg Campaign: 11279121
Recall Date: Nov 9, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.
Corrective Action:
VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.
Additional Notes:
VEHICLE HAS FREQUENT SLOW ACCELERATION WHEN ENTERING HIGHWAYS. I HAVE TO STEP ON THE ACCELERATOR HARD TO HAVE THE ENGINE PICK-UP SPEED, WHICH LEADS TO THE ENGINE OVER ACCELERATING. WHEN I SLOW DOWN ON SHARP ROAD TURNS AND ACCELERATE TO PICKUP SPEED THE TRANSMISSION SHIFTING THE GEAR HARD (MAKING A THUMP SOUND). HAVE GONE TO DEALER AT MERCED GMC AND TURLOCK CHEVROLET. BOTH STATE CAR IS RUNNING THE WAY GMC MANUFACTURED IT.
Mfg Campaign: 11277075
Recall Date: Oct 30, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER AND THE SERVICE POWER STEERING, ANTI-LOCK BRAKING SYSTEM, AND STABILITRAK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLS GM (218-297-0074, LOCATED AT 14138 DELLWOOD DR N, BAXTER, MN 56425) WHERE IT WAS KEPT FOR OBSERVATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED IN 2017 AND THE POWER STEERING SENSOR WAS REPLACED. THE FAILURE RECURRED IN EARLY 2018 AND THE POWER STEERING WAS REPAIRED BY THE SAME DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
Mfg Campaign: 11269140
Recall Date: Oct 17, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.
Corrective Action:
MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.
Additional Notes:
MULTIPLE TIMES OVER THE PAST 10 DAYS THE DASHBOARD ON MY 2016 GMC CANYON (PURCHASED IN MID 2015) DISPLAYS A WARNING OF POWER STEERING PROCEED WITH CAUTION OR SERVICE STABILITRAK. THE STEERING WHEEL TIGHTENS AND I'VE HAD TO PULL OVER AND TURN OFF THE TRUCK. ISSUE SEEMS TO BE FIXED ONCE THE TRUCK STARTS BACK UP. TWICE IT'S HAPPENED ON THE FREEWAY, SEVERAL OTHER TIMES IN THE STREET AT VARIOUS SPEEDS, WHOLE TURNING AND WHILE DRIVING STRAIGHT.
Mfg Campaign: 11269058
Recall Date: Oct 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO PULL TOWARDS THE LEFT OR RIGHT WHILE ATTEMPTING TO DRIVE STRAIGHT. WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE AT LOW SPEEDS, THE VEHICLE HESITATED TO TURN AND ATTEMPTED TO STEER STRAIGHT AHEAD. ROBERT WOODALL CHEVROLET BUICK GMC CADILLAC (LOCATED AT 1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS CURRENTLY OCCURRING WHILE DRIVING VARIOUS SPEEDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.
Mfg Campaign: 11266707
Recall Date: Oct 7, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING I LOST POWER STEERING CAUSING THE TRUCK TO PULL INTO NEXT LANE. LUCKLY NO OTHER VEHICLE WAS NEAR. GMC DEALERSHIP SAID THE ARE NOT AWARE OF ANY ISSUES WITH STEERING GEAR BOX FOR THE 2016 CANYON. THIS VERY DANGEROUS AS I SEE OTHER COMPLAINTS. IT NEEDS TO BE LOOKED INTO. AND COSTLY $1900 DOLLAR REPAIR.
Corrective Action:
WHILE DRIVING I LOST POWER STEERING CAUSING THE TRUCK TO PULL INTO NEXT LANE. LUCKLY NO OTHER VEHICLE WAS NEAR. GMC DEALERSHIP SAID THE ARE NOT AWARE OF ANY ISSUES WITH STEERING GEAR BOX FOR THE 2016 CANYON. THIS VERY DANGEROUS AS I SEE OTHER COMPLAINTS. IT NEEDS TO BE LOOKED INTO. AND COSTLY $1900 DOLLAR REPAIR.
Additional Notes:
WHILE DRIVING I LOST POWER STEERING CAUSING THE TRUCK TO PULL INTO NEXT LANE. LUCKLY NO OTHER VEHICLE WAS NEAR. GMC DEALERSHIP SAID THE ARE NOT AWARE OF ANY ISSUES WITH STEERING GEAR BOX FOR THE 2016 CANYON. THIS VERY DANGEROUS AS I SEE OTHER COMPLAINTS. IT NEEDS TO BE LOOKED INTO. AND COSTLY $1900 DOLLAR REPAIR.
Mfg Campaign: 11256267
Recall Date: Sep 17, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING, THE INSTRUMENT PANEL SHUT DOWN AND THEN REBOOTED AS IF I WAS STARTING THE VEHICLE EVEN THOUGH THE ENGINE NEVER SHUT OFF.
Corrective Action:
WHILE DRIVING, THE INSTRUMENT PANEL SHUT DOWN AND THEN REBOOTED AS IF I WAS STARTING THE VEHICLE EVEN THOUGH THE ENGINE NEVER SHUT OFF.
Additional Notes:
WHILE DRIVING, THE INSTRUMENT PANEL SHUT DOWN AND THEN REBOOTED AS IF I WAS STARTING THE VEHICLE EVEN THOUGH THE ENGINE NEVER SHUT OFF.
Mfg Campaign: 11255811
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.
Corrective Action:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.
Additional Notes:
TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING BETWEEN 35 AND 55 MPH, THE STEERING WHEEL SEIZED. WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,927.
Mfg Campaign: 11255804
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Corrective Action:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Additional Notes:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Mfg Campaign: 11255805
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Corrective Action:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Additional Notes:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Mfg Campaign: 11255805
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Corrective Action:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Additional Notes:
I WAS DRIVING ON A FREEWAY 80MPH AND THE STEERING WENT OUT. THIS CAUSED THE VEHICLE TO VEER FROM THE LEFT LANE INTO THE CENTER LANE, FORTUNATELY THERE WAS NO VEHICLE IN THE CENTER LANE. GMC STATED IT WAS JUST A DEFECTIVE PART. MY OPINION IS THAT IT IS A FAILED DESIGN THAT WOULD ALLOW A VEHICLE TO LOOSE STEERING AT 80MPH. THE VEHICLE HAS 46,700MI. I HAVE HAD NOISES IN THE FRONT AND REAR OF THE VEHICLE AND AM CONCERNED THAT THIS MAY HAVE CONTRIBUTED TO THE LOSS OF STEERING. I HAVE RETURNED THE VEHICLE TO GM FIVE TIMES TO FIX THE NOISES WITH NO SUCCESS.
Mfg Campaign: 11255805
Recall Date: Sep 16, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Corrective Action:
ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Additional Notes:
ALL MY DASH LIGHTS KEEP COMING ON AND ALARMS GOING OFF. THE POER STEERING, ABS, CHECK ENGINE, STABILITY TRACK, PARKING BRAKE, BRAKE, ETC. IF I PULLED OVER AND TURNED THE VEHICLE OFF TO GET THIS TO STOP NOTHING WORKS WHEN I CRANK IT UP. I HAVE NO POWER STEERING. IF I CRANK IT A COUPLE TIMES EVERYTHING GOES TO WORKING. THEN A FEW MILES IT ALL STARTS AGAIN. THIS HAS BEEN GOING ON SINCE APRIL. I HAVE PUT IT IN SHOP IN APRIL, THE DEALER COULDN'T GET IT TO DUPLICATE, IN MAY, SAME THING, IN JUNE THEY FINALLY GOT IT TO DUPLICATE AND CHANGED A MODULE. I DROVE IT 772 MILES IT STARTED AGAIN. I CARRIED IT BACK IN JULY THEY SAID GMC SAID IT WAS A STEERING GEAR. I GOT IT BACK AT 336 MILES IT STARTED AGAIN AUG. 2ND, IT DID IT AGAIN AT 798, THEN 813 MILES ON 8/9. I CARRIED IT BACK THEY SUPPOSEDLY FOUND A RUBBED SPOT IN A WIRING HARNESS AND FIXED THAT STATING THEY BELIEVE IT IS FIXED. I CONTACTED GMC IN JULY TRYING TO GET THEM TO TAKE THIS TRUCK BACK, THEY SAID THEY COULDN'T DO THAT BUT EXTENDED THE MFG WARRANTY OUT TO 100000 MILES. I BOUGHT THE TRUCK USED WITH 16000 MILES ON IT STILL UNDER MFG WARRANTY, ALL THE PROBLEMS STARTED AT A LITTLE OVER 34500 MILES. I FEAR FOR MY SAFETY AS WELL AS OTHER DUE TO STEERING WHEEL LOCKING UP. I MENTIONED THIS TO GMC AS WELL. IS THERE ANYTHING I CAN DO TO GET GMC TO TAKE THIS VEHICLE BACK? I CAN GET PAPERWORK FROM DEALER IF NEEDED. IS THERE ANYTHING YOU CAN DO WITH THIS? I HAD A CASE # WITH GMC WHEN THE GAVE EXTENDED MFG WARRANTY [XXX]. I TALKED WITH A REPRESENTATIVE NAME MARTIN PHONE # 866-790-5700. EXT. 5915657. I LEFT HIM A MESSAGE ON 8/12, HE IS YET TO RETURN MY CALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Mfg Campaign: 11243891
Recall Date: Aug 14, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Corrective Action:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Additional Notes:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Mfg Campaign: 11231341
Recall Date: Jul 12, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Corrective Action:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Additional Notes:
1) <POWERTRAIN> I HAVE 40K ON MY CANYON AND AM EXPERIENCING ACCELERATION ISSUES 0-40MPH 1-3RD SHIFT POINTS (AUTOMATIC TRANSMISSION). THE TRANSMISSION ACTS LIKE IT CANNOT DECIDE TO EITHER SAY IN 2ND OR SHIFT TO 3RD AND THERE'S A LAG OR SURGING AFFECT WHEN THIS HAPPENS. I HAD THE TRANSMISSION FLUID AND TRANSFER CASE FLUIDS CHANGED AR THE GM DEALERSHIP. PROBLEM STILL PERSISTS. 2) <OTHER> KEY GETS STUCK IN THE IGNITION. WHEN PLACING THE TRUCK IN PARK THERE'S AN INTERNAL RELAY/SWITCH WITHIN THE SHIFTER THAT IS SUPPOSED TO ACTIVATE A RELAY/UNLOCK SIGNAL TO THE KEY TUMBLER IN THE STEERING COLUMN. THIS DOESN'T ALWAYS HAPPEN AND THE KEY WON'T TURN TO THE OFF POSITION TO ALLOW IT TO BE RELEASED. I HAVE TO TURN THE KEY TO THE ACC POSITION PUT THE TRUCK IN DRIVE THEN BACK INTO PARK TO GET THE RELAY/SWITCH TO DIS-ENGAGE THE KEY POSITION FROM BEING LOCKED IN ACC.
Mfg Campaign: 11231341
Recall Date: Jul 12, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Corrective Action:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Additional Notes:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Mfg Campaign: 11230885
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Corrective Action:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Additional Notes:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Mfg Campaign: 11230885
Recall Date: Jul 10, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Corrective Action:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Additional Notes:
FRONT PASSENGER SIDE FLOOR-CARPET AND FLOOR BOARDS WET, ENGINE LIGHT ON, INTEL LINK COMPUTER FAILED HAD TO REBOOT TOOK TO DALE EARNHARDT TALLAHASSEE FL THEY FIXED THE ENGINE LIGHT IT WAS THE PURGE VALVE AND IT HAD SHORTED OUT, THEY STATED THAT WE WOULD NEED TO TAKE TO A BODY SHOP AS THE LEAK IS COMING IN AT THE BOTTOM OF THE A-PILLAR FILLING UP AND THEN STREAMING OUT OF A "CHRISTMAS TREE HOLE AT BOTTOM OF FUSE BOX ON RIGHT SIDE. THIS HAPPENS ANYTIME ANYWHERE DRIVING OR STATIONARY WHEN IT RAINS. WE JUST PURCHASED THIS TRUCK ON 04/02/2019. 45,710 MILES THEY SAID THEY WOULD NOT FIX IT WE HAD TO TAKE IT TO A AUTOBODY SHOP.
Mfg Campaign: 11230885
Recall Date: Jul 10, 2019
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