Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
322 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering intermittently fails, and the vehicle is almost impossible to steer during the failure. I took the vehicle to GM dealer, Ultimate Auto GMC/BUICK in Mountain Home, Arkansas. They told me the fix would be to replace a power steering module and the cost would be $1,600. I was aware the previous year's model had the same problem and was recalled. I called GM and they would not help with a recall. To me it is obvious that my truck has the same problem as the 2015 model, but they won't admit it. My safety was at risk because I could hardly turn the truck. I do get a warning message on the dash display.
Corrective Action:
The power steering intermittently fails, and the vehicle is almost impossible to steer during the failure. I took the vehicle to GM dealer, Ultimate Auto GMC/BUICK in Mountain Home, Arkansas. They told me the fix would be to replace a power steering module and the cost would be $1,600. I was aware the previous year's model had the same problem and was recalled. I called GM and they would not help with a recall. To me it is obvious that my truck has the same problem as the 2015 model, but they won't admit it. My safety was at risk because I could hardly turn the truck. I do get a warning message on the dash display.
Additional Notes:
The power steering intermittently fails, and the vehicle is almost impossible to steer during the failure. I took the vehicle to GM dealer, Ultimate Auto GMC/BUICK in Mountain Home, Arkansas. They told me the fix would be to replace a power steering module and the cost would be $1,600. I was aware the previous year's model had the same problem and was recalled. I called GM and they would not help with a recall. To me it is obvious that my truck has the same problem as the 2015 model, but they won't admit it. My safety was at risk because I could hardly turn the truck. I do get a warning message on the dash display.
Mfg Campaign: 11422514
Recall Date: Jun 27, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Corrective Action:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Additional Notes:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Mfg Campaign: 11422413
Recall Date: Jun 26, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Corrective Action:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Additional Notes:
When turning off vehicle the key will not to “off” mode. It stays in accessories mode and prevents the key from being able to be removed.
Mfg Campaign: 11422413
Recall Date: Jun 26, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Corrective Action:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Additional Notes:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Mfg Campaign: 11421168
Recall Date: Jun 16, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Corrective Action:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Additional Notes:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Mfg Campaign: 11421168
Recall Date: Jun 16, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Corrective Action:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Additional Notes:
Have had truck in shop several times, currently in the shop and has been there for almost 3 weeks nobody seems to know what the problem is. Vehicle losses power and goes into a limp mode. Temperature gauge keeps failing, exhaust break does not work, ac cuts out often and does not work often, keeps trying to clean exhaust filter over and over again and again.
Mfg Campaign: 11421168
Recall Date: Jun 16, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle power steering and stability controls has intermittent failures while operating the vehicle.
Corrective Action:
Vehicle power steering and stability controls has intermittent failures while operating the vehicle.
Additional Notes:
Vehicle power steering and stability controls has intermittent failures while operating the vehicle.
Mfg Campaign: 11418162
Recall Date: May 22, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering and stability control had intermittent failures while operating vehicle.
Corrective Action:
Power steering and stability control had intermittent failures while operating vehicle.
Additional Notes:
Power steering and stability control had intermittent failures while operating vehicle.
Mfg Campaign: 11418163
Recall Date: May 22, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE POWER STEERING HAS GONE OUT WHILE DRIVING THE VEHICLE 4 TIMES IN THE LAST 3 MONTHS. THE LAST TIME, MY WIFE ALMOST HAD AN ACCIDENT. SHE WAS TURNING INTO S DRIVEWAY AND LAST POWER STEERING AND ALMOST HIT ANOTHER VEHICLE BECAUSE SHE HAD TROUBLE TURNING THE TRUCK. I FOUND OUT GMC IS RECALLING ABOUT 60,000 VEHICLES FOR THIS ISSUE BUT MY VEHICLE IS NOT ON THE LIST SO I WANT TO REPORT THE PROBLEM TO YOUR AGENCY SO YOU HAVE IT ON RECORD IN CASE I HAVE AN ACCIDENT
Corrective Action:
THE POWER STEERING HAS GONE OUT WHILE DRIVING THE VEHICLE 4 TIMES IN THE LAST 3 MONTHS. THE LAST TIME, MY WIFE ALMOST HAD AN ACCIDENT. SHE WAS TURNING INTO S DRIVEWAY AND LAST POWER STEERING AND ALMOST HIT ANOTHER VEHICLE BECAUSE SHE HAD TROUBLE TURNING THE TRUCK. I FOUND OUT GMC IS RECALLING ABOUT 60,000 VEHICLES FOR THIS ISSUE BUT MY VEHICLE IS NOT ON THE LIST SO I WANT TO REPORT THE PROBLEM TO YOUR AGENCY SO YOU HAVE IT ON RECORD IN CASE I HAVE AN ACCIDENT
Additional Notes:
THE POWER STEERING HAS GONE OUT WHILE DRIVING THE VEHICLE 4 TIMES IN THE LAST 3 MONTHS. THE LAST TIME, MY WIFE ALMOST HAD AN ACCIDENT. SHE WAS TURNING INTO S DRIVEWAY AND LAST POWER STEERING AND ALMOST HIT ANOTHER VEHICLE BECAUSE SHE HAD TROUBLE TURNING THE TRUCK. I FOUND OUT GMC IS RECALLING ABOUT 60,000 VEHICLES FOR THIS ISSUE BUT MY VEHICLE IS NOT ON THE LIST SO I WANT TO REPORT THE PROBLEM TO YOUR AGENCY SO YOU HAVE IT ON RECORD IN CASE I HAVE AN ACCIDENT
Mfg Campaign: 11416789
Recall Date: May 16, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WILL BE DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN, MY POWER STEERING WOULD GO OUT. SOMETIMES IT WOULD GO OUT JUST DRIVING DOWN A RESIDENTIAL ROAD GOING 25 OR 30 MILES AN HOUR. I WOULD HAVE TO STOP SOMEPLACE, TURN IT OFF AND WAIT A WHILE AND THEN TURN IT BACK ON AND IT WOULD WORK AGAIN. IF I DON'T WAIT LONG ENOUGH, THE POWER STEERING STILL WOULDN'T WORK AFTER RESTARTING. WHEN THIS WOULD HAPPEN, THE "SERVICE POWER STEERING" LIGHT WOULD COME ON. ALSO, "STABILITRACK" LIGHT WOULD COME ON.
Corrective Action:
I WILL BE DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN, MY POWER STEERING WOULD GO OUT. SOMETIMES IT WOULD GO OUT JUST DRIVING DOWN A RESIDENTIAL ROAD GOING 25 OR 30 MILES AN HOUR. I WOULD HAVE TO STOP SOMEPLACE, TURN IT OFF AND WAIT A WHILE AND THEN TURN IT BACK ON AND IT WOULD WORK AGAIN. IF I DON'T WAIT LONG ENOUGH, THE POWER STEERING STILL WOULDN'T WORK AFTER RESTARTING. WHEN THIS WOULD HAPPEN, THE "SERVICE POWER STEERING" LIGHT WOULD COME ON. ALSO, "STABILITRACK" LIGHT WOULD COME ON.
Additional Notes:
I WILL BE DRIVING DOWN THE INTERSTATE AND ALL OF A SUDDEN, MY POWER STEERING WOULD GO OUT. SOMETIMES IT WOULD GO OUT JUST DRIVING DOWN A RESIDENTIAL ROAD GOING 25 OR 30 MILES AN HOUR. I WOULD HAVE TO STOP SOMEPLACE, TURN IT OFF AND WAIT A WHILE AND THEN TURN IT BACK ON AND IT WOULD WORK AGAIN. IF I DON'T WAIT LONG ENOUGH, THE POWER STEERING STILL WOULDN'T WORK AFTER RESTARTING. WHEN THIS WOULD HAPPEN, THE "SERVICE POWER STEERING" LIGHT WOULD COME ON. ALSO, "STABILITRACK" LIGHT WOULD COME ON.
Mfg Campaign: 11415803
Recall Date: May 10, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Corrective Action:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Additional Notes:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Mfg Campaign: 11415989
Recall Date: May 10, 2021
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Corrective Action:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Additional Notes:
VEHICLE DOES NOT RESPOND TO ACCELERATION COMMAND WHILE ENTERING A HIGHWAY OR DURING HIGHWAY DRIVING, INCREASING THE RISK OF COLLATION WITH OTHER VEHICLES DUE TO TRANSMISSION FAILURE, SUSPECT THE TORQUE CONVERTER NOT WORKING PROPERLY. THIS IS A MAJOR AND WELL KNOWN ISSUE, GM CONTINUES TO IGNORE AND I DO NOT WANT TO BECOME THE NEXT STATISTIC DEAD IN US HIGHWAYS. THE VEHICLE IS MOVING, DURING A RED TRIANGLE YIELD SIGN ENTERING THE HIGHWAY, THE VEHICLE WILL NOT RESPOND TO ACCELERATION COMMAND CAUSING A BOTTLE NECK OF TRAFFIC BEHIND ME AND HIGH RISK OF BEING REAR ENDED. THIS IS A SERIOUS DEFECT AFFECTING THE TRANSMISSION, IT NEEDS TO BE INVESTIGATED AND RESOLVED AS SOON AS POSSIBLE.
Mfg Campaign: 11415989
Recall Date: May 10, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11407956
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
GM CASE #[XXX]; GM RECALL BULLETIN: 15595A NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION CAMPAIGN ID FOR RECALL: 16V054 GM ISSUED A RECALL BULLETIN RELATED TO A DEFECT IN CERTAIN 2015 GMC CANYON TRUCKS DUE TO LOSS OF POWER STEERING DUE TO A POOR ELECTRICAL CONNECTION WITHIN THE TORQUE SENSOR HARNESS CONNECTOR. THIS PRESENTS A GREATER RISK OF A CRASH AND A SAFETY CONCERN. MY NAME IS [XXX] AND I OWN A 2016 GMC CANYON VIN #[XXX]. MY STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING. I TOOK MY VEHICLE INTO A GM DEALER AND WAS CHARGED $180 TO DIAGNOSE THE PROBLEM. I WAS TOLD DUE TO LOW VOLTAGE THE RECOMMENDATION WAS A NEW BATTERY. THE BATTERY WAS REPLACED COSTING ME AN ADDITIONAL $140. THE NEXT DAY, THE STABILITY TRACK INDICATOR CAME ON AND MY POWER STEERING STOPPED WORKING AGAIN. I TOOK IT INTO THE GM DEALER AGAIN AND WAS TOLD THIS TIME THERE WAS AN ISSUE WITH MY TORQUE SENSOR WHICH IS THE SAME ISSUE IN THE RECALL BULLETIN #15595A FOR THE 2015 TRUCKS RELATED TO POWER STEERING. CONCERNED AND FRUSTRATED, I CALLED GM AND WAS ISSUED WITH THE AFOREMENTIONED CASE #. I WAS TOLD SOMEONE WOULD CALL ME, WHICH NO ONE DID. THE DEALER THEN INFORMED ME THAT GM WOULD COVER 80% OF THE COST STILL LEAVING ME WITH A BILL OF $734! I WROTE THIS COMPLIANT TO GMC FOR SEVERAL REASONS AND INCLUDING NHTSA DUE TO THE SAFETY ISSUE. THIS IS OBVIOUSLY THE SAME ISSUE BEING EXPERIENCED IN THE 2016 TRUCKS NOT JUST THE 2015 TRUCKS. I AM BRINGING ATTENTION TO THIS ISSUE AS THIS ISSUE MAY CONSTITUTE A RECALL NEEDED FOR THE 2016 WHICH HASN'T BEEN DONE. THIS IS NOT ONLY CONCERNING AS THE ISSUE PRESENTS RISK OF A CRASH, A SAFETY CONCERN AND OWNERS LIKE ME HAVING TO INCUR OUT OF POCKET EXPENSES. I AM REQUESTING AN INVESTIGATION INTO MY ISSUE AND FOR GMC CONSIDERATION OF REIMBURSEMENT OF $734 IN ADDITION TO $320 OUT OF POCKET EXPENSES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11407956
Recall Date: Apr 13, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING GOES OUT WHILE VEHICLE IS MOVING AT EITHER NORMAL SPEED OR LOW SPEED. ERROR MESSAGES APPEAR INDICATING LOSS OF POWER STEERING AND TRACTION LIGHT COMES ON. SHUTTING DOWN ENGINE AND RESTARTING CAN CLEAR. IF SHUTTING DOWN DOESN'T WORK DISCONNECTING BATTERY CABLE CAN CLEAR THE PROBLEM. THIS PROBLEM OCCURRED NUMEROUS TIMES OVER SEVERAL DAYS. IT OCCURRED BOTH ON CITY STREETS AND RURAL HIGHWAY. IT OCCURRED DURING TURNS AND WHILE DRIVING STRAIGHT. IT OCCURRED AT NORMAL HIGHWAY SPEEDS AND AT LOWER PARKING LOT SPEEDS. THIS OCCURRED SIX TIMES IN ONE DAY. AFTER CLEARING THE LAST TIME WE RETURNED HOME AND TOOK THE TRUCK TO A GM REPAIR SHOP. THIS SAME PROBLEM HAS BEEN RECALLED IN THE 2015 GMC CANYON (RECALL N202313200). THE LOSS OF POWER STEERING ALLOWED THE 63 YEAR OLD FEMALE DRIVER TO EASE OFF THE RURAL HIGHWAY HOWEVER WHEN THE POWER STEERING FAILED IN A CITY PARKING LOT THE MALE DRIVER HAD TO USE ALL HIS STRENGTH TO STEER THE VEHICLE. IN THE EVENT THIS HAD OCCURRED WITH THE FEMALE DRIVER IN A SITUATION WHERE A TURN HAD TO BE NAVIGATED SHE WOULD NOT HAVE HAD THE STRENGTH TO NEGOTIATE THE TURN POSSIBLY CAUSING SERIOUS INJURY OR PROPERTY DAMAGE. OWNER HAS OPTED TO HAVE REPAIRED AT HIS OWN COST DUE TO SAFETY CONCERNS. TOTAL COST TO REPLACE THE STEERING GEAR ASSEMBLY INCLUDING THE POWER STEERING CONTROL MODULE WAS $1565.21
Corrective Action:
POWER STEERING GOES OUT WHILE VEHICLE IS MOVING AT EITHER NORMAL SPEED OR LOW SPEED. ERROR MESSAGES APPEAR INDICATING LOSS OF POWER STEERING AND TRACTION LIGHT COMES ON. SHUTTING DOWN ENGINE AND RESTARTING CAN CLEAR. IF SHUTTING DOWN DOESN'T WORK DISCONNECTING BATTERY CABLE CAN CLEAR THE PROBLEM. THIS PROBLEM OCCURRED NUMEROUS TIMES OVER SEVERAL DAYS. IT OCCURRED BOTH ON CITY STREETS AND RURAL HIGHWAY. IT OCCURRED DURING TURNS AND WHILE DRIVING STRAIGHT. IT OCCURRED AT NORMAL HIGHWAY SPEEDS AND AT LOWER PARKING LOT SPEEDS. THIS OCCURRED SIX TIMES IN ONE DAY. AFTER CLEARING THE LAST TIME WE RETURNED HOME AND TOOK THE TRUCK TO A GM REPAIR SHOP. THIS SAME PROBLEM HAS BEEN RECALLED IN THE 2015 GMC CANYON (RECALL N202313200). THE LOSS OF POWER STEERING ALLOWED THE 63 YEAR OLD FEMALE DRIVER TO EASE OFF THE RURAL HIGHWAY HOWEVER WHEN THE POWER STEERING FAILED IN A CITY PARKING LOT THE MALE DRIVER HAD TO USE ALL HIS STRENGTH TO STEER THE VEHICLE. IN THE EVENT THIS HAD OCCURRED WITH THE FEMALE DRIVER IN A SITUATION WHERE A TURN HAD TO BE NAVIGATED SHE WOULD NOT HAVE HAD THE STRENGTH TO NEGOTIATE THE TURN POSSIBLY CAUSING SERIOUS INJURY OR PROPERTY DAMAGE. OWNER HAS OPTED TO HAVE REPAIRED AT HIS OWN COST DUE TO SAFETY CONCERNS. TOTAL COST TO REPLACE THE STEERING GEAR ASSEMBLY INCLUDING THE POWER STEERING CONTROL MODULE WAS $1565.21
Additional Notes:
POWER STEERING GOES OUT WHILE VEHICLE IS MOVING AT EITHER NORMAL SPEED OR LOW SPEED. ERROR MESSAGES APPEAR INDICATING LOSS OF POWER STEERING AND TRACTION LIGHT COMES ON. SHUTTING DOWN ENGINE AND RESTARTING CAN CLEAR. IF SHUTTING DOWN DOESN'T WORK DISCONNECTING BATTERY CABLE CAN CLEAR THE PROBLEM. THIS PROBLEM OCCURRED NUMEROUS TIMES OVER SEVERAL DAYS. IT OCCURRED BOTH ON CITY STREETS AND RURAL HIGHWAY. IT OCCURRED DURING TURNS AND WHILE DRIVING STRAIGHT. IT OCCURRED AT NORMAL HIGHWAY SPEEDS AND AT LOWER PARKING LOT SPEEDS. THIS OCCURRED SIX TIMES IN ONE DAY. AFTER CLEARING THE LAST TIME WE RETURNED HOME AND TOOK THE TRUCK TO A GM REPAIR SHOP. THIS SAME PROBLEM HAS BEEN RECALLED IN THE 2015 GMC CANYON (RECALL N202313200). THE LOSS OF POWER STEERING ALLOWED THE 63 YEAR OLD FEMALE DRIVER TO EASE OFF THE RURAL HIGHWAY HOWEVER WHEN THE POWER STEERING FAILED IN A CITY PARKING LOT THE MALE DRIVER HAD TO USE ALL HIS STRENGTH TO STEER THE VEHICLE. IN THE EVENT THIS HAD OCCURRED WITH THE FEMALE DRIVER IN A SITUATION WHERE A TURN HAD TO BE NAVIGATED SHE WOULD NOT HAVE HAD THE STRENGTH TO NEGOTIATE THE TURN POSSIBLY CAUSING SERIOUS INJURY OR PROPERTY DAMAGE. OWNER HAS OPTED TO HAVE REPAIRED AT HIS OWN COST DUE TO SAFETY CONCERNS. TOTAL COST TO REPLACE THE STEERING GEAR ASSEMBLY INCLUDING THE POWER STEERING CONTROL MODULE WAS $1565.21
Mfg Campaign: 11407774
Recall Date: Apr 12, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING CONSTANTLY GOES OUT MAKING EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE. SAME ISSUE AS 2015 RECALL
Corrective Action:
POWER STEERING CONSTANTLY GOES OUT MAKING EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE. SAME ISSUE AS 2015 RECALL
Additional Notes:
POWER STEERING CONSTANTLY GOES OUT MAKING EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE. SAME ISSUE AS 2015 RECALL
Mfg Campaign: 11407150
Recall Date: Apr 8, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
HIGHWAY DRIVING ON 3/24 AND TWO LIGHTS WARNING ME THAT POWER STEERING AND STABILITY(TRACTION) CONTROL WERE DISENGAGED. TRAVELING APPROXIMATELY 70MPH, STEADY SPEED ON SMOOTH ROAD,
Corrective Action:
HIGHWAY DRIVING ON 3/24 AND TWO LIGHTS WARNING ME THAT POWER STEERING AND STABILITY(TRACTION) CONTROL WERE DISENGAGED. TRAVELING APPROXIMATELY 70MPH, STEADY SPEED ON SMOOTH ROAD,
Additional Notes:
HIGHWAY DRIVING ON 3/24 AND TWO LIGHTS WARNING ME THAT POWER STEERING AND STABILITY(TRACTION) CONTROL WERE DISENGAGED. TRAVELING APPROXIMATELY 70MPH, STEADY SPEED ON SMOOTH ROAD,
Mfg Campaign: 11404760
Recall Date: Mar 24, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
II WAS DRIVING MY GMC CANYON AND THE POWER STEERING WENT OUT AND THE WARNING LIGHT CAME ON AND "LOSS OF POWER STEERING, DRIVE WITH CARE". I PARKED THE CARE AND WAITED 15 MINUTES, RESTARTED THE TRUCK AND THE WARNING LIGHT WENT OFF AND I WAS ABLE TO DRIVE HOME WITHOUT A PROBLEM. THE NEXT DAY I WAS DRIVING AT LOW SPEED AND THE SAME WARNING LIGHT CAME ON WITH THE ADDITIONAL WARNINGS OF "STABILITRAK" AND "STEERING ASSIST REDUCED" AND I LOST POWER STEERING. I PULLED OVER AND RESTARTED THE TRUCK AND THE LIGHT STAYED ON AND I HAD NO POWER STEERING. I CONTINUED DRIVING HOME WITHOUT POWER STEERING AND STOPPED FOR A SHORT WHILE AND WHEN I RESTARTED THE TRUCK I HAD POWER STEERING AGAIN. I DID A WEB SEARCH AND IT SAID 2015 AND 2016 CANYONS AND COLORADO'S WERE HAVING THIS ISSUE BUT ONLY 3000 WE RECALLED. I WANTED TO MAKE YOU AWARE OF MY PROBLEM AND SEE IF THE RECALL SHOULD BE FOR MORE THAN THE 3000 VEHICLES.
Corrective Action:
II WAS DRIVING MY GMC CANYON AND THE POWER STEERING WENT OUT AND THE WARNING LIGHT CAME ON AND "LOSS OF POWER STEERING, DRIVE WITH CARE". I PARKED THE CARE AND WAITED 15 MINUTES, RESTARTED THE TRUCK AND THE WARNING LIGHT WENT OFF AND I WAS ABLE TO DRIVE HOME WITHOUT A PROBLEM. THE NEXT DAY I WAS DRIVING AT LOW SPEED AND THE SAME WARNING LIGHT CAME ON WITH THE ADDITIONAL WARNINGS OF "STABILITRAK" AND "STEERING ASSIST REDUCED" AND I LOST POWER STEERING. I PULLED OVER AND RESTARTED THE TRUCK AND THE LIGHT STAYED ON AND I HAD NO POWER STEERING. I CONTINUED DRIVING HOME WITHOUT POWER STEERING AND STOPPED FOR A SHORT WHILE AND WHEN I RESTARTED THE TRUCK I HAD POWER STEERING AGAIN. I DID A WEB SEARCH AND IT SAID 2015 AND 2016 CANYONS AND COLORADO'S WERE HAVING THIS ISSUE BUT ONLY 3000 WE RECALLED. I WANTED TO MAKE YOU AWARE OF MY PROBLEM AND SEE IF THE RECALL SHOULD BE FOR MORE THAN THE 3000 VEHICLES.
Additional Notes:
II WAS DRIVING MY GMC CANYON AND THE POWER STEERING WENT OUT AND THE WARNING LIGHT CAME ON AND "LOSS OF POWER STEERING, DRIVE WITH CARE". I PARKED THE CARE AND WAITED 15 MINUTES, RESTARTED THE TRUCK AND THE WARNING LIGHT WENT OFF AND I WAS ABLE TO DRIVE HOME WITHOUT A PROBLEM. THE NEXT DAY I WAS DRIVING AT LOW SPEED AND THE SAME WARNING LIGHT CAME ON WITH THE ADDITIONAL WARNINGS OF "STABILITRAK" AND "STEERING ASSIST REDUCED" AND I LOST POWER STEERING. I PULLED OVER AND RESTARTED THE TRUCK AND THE LIGHT STAYED ON AND I HAD NO POWER STEERING. I CONTINUED DRIVING HOME WITHOUT POWER STEERING AND STOPPED FOR A SHORT WHILE AND WHEN I RESTARTED THE TRUCK I HAD POWER STEERING AGAIN. I DID A WEB SEARCH AND IT SAID 2015 AND 2016 CANYONS AND COLORADO'S WERE HAVING THIS ISSUE BUT ONLY 3000 WE RECALLED. I WANTED TO MAKE YOU AWARE OF MY PROBLEM AND SEE IF THE RECALL SHOULD BE FOR MORE THAN THE 3000 VEHICLES.
Mfg Campaign: 11404431
Recall Date: Mar 23, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Corrective Action:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Additional Notes:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Mfg Campaign: 11403674
Recall Date: Mar 18, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Corrective Action:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Additional Notes:
UNABLE TO GET THE KEYS OUT OF THE IGNITION WHEN COME TO A COMPLETE STOP AND IS IN PARK.. THE KEY WON'T GET RELEASED FROM THE IGNITION.. I HAVE TO RESTART THE TRUCK SEVERAL TIMES AND REPEAT TAKEN THE KEYS OUT. IT IS AS IF THE IGNITION WON'T RECOGNIZE THE KEY..
Mfg Campaign: 11403674
Recall Date: Mar 18, 2021
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