Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
Consumer Complaints
448 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11648834
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.
Mfg Campaign: 11648834
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Corrective Action:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Additional Notes:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Mfg Campaign: 11647553
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Corrective Action:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Additional Notes:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Mfg Campaign: 11647553
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Corrective Action:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Additional Notes:
Sold 2018 GMC Acadia by LEE GMC in auburn. Acadias shift to park was defective, dealership replaced before sale did not disclose, shift to park and transmission malfunctions occurred. I returned Acadia to the dealership several times and they would never properly fix or address my concerns now my vehicle is unsafe to drive. I have documentation to support the claims in my letter, I can send as well if you’d like. Thank you Will send attachment
Mfg Campaign: 11647553
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was parked, the gear shifter was shifted into park; however, the gear shifter failed to function as intended. The contact stated that the “Shift to Park” message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed shift to park gear. The contact stated the dealer had not provided a cause for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Corrective Action:
The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was parked, the gear shifter was shifted into park; however, the gear shifter failed to function as intended. The contact stated that the “Shift to Park” message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed shift to park gear. The contact stated the dealer had not provided a cause for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Additional Notes:
The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was parked, the gear shifter was shifted into park; however, the gear shifter failed to function as intended. The contact stated that the “Shift to Park” message was displayed. The vehicle was taken to the dealer where it was diagnosed with a failed shift to park gear. The contact stated the dealer had not provided a cause for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,000.
Mfg Campaign: 11647605
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When vehicle is put into Park I keep getting a "Shift to Park" message and cannot turn off my vehicle. I cannot lock the door.
Corrective Action:
When vehicle is put into Park I keep getting a "Shift to Park" message and cannot turn off my vehicle. I cannot lock the door.
Additional Notes:
When vehicle is put into Park I keep getting a "Shift to Park" message and cannot turn off my vehicle. I cannot lock the door.
Mfg Campaign: 11647401
Recall Date: Mar 10, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park msg appears randomly causing the car to not completely turn off even though car is in park. Have to turn car back on and shift to drive back to park couple of times before msg goes away. I see so many people with the same problem why isn't there a recall this is a safety issue. The 1st time my warranty covered the repairs , 2nd time around I have to pay of pocket.
Corrective Action:
Shift to park msg appears randomly causing the car to not completely turn off even though car is in park. Have to turn car back on and shift to drive back to park couple of times before msg goes away. I see so many people with the same problem why isn't there a recall this is a safety issue. The 1st time my warranty covered the repairs , 2nd time around I have to pay of pocket.
Additional Notes:
Shift to park msg appears randomly causing the car to not completely turn off even though car is in park. Have to turn car back on and shift to drive back to park couple of times before msg goes away. I see so many people with the same problem why isn't there a recall this is a safety issue. The 1st time my warranty covered the repairs , 2nd time around I have to pay of pocket.
Mfg Campaign: 11646413
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The shifter, the shift to park displays and dings and stays on the dash after I've put it in park and turned off the ignition. It started the first of 2024 and has gotten worse and now it's almost every time.
Corrective Action:
The shifter, the shift to park displays and dings and stays on the dash after I've put it in park and turned off the ignition. It started the first of 2024 and has gotten worse and now it's almost every time.
Additional Notes:
The shifter, the shift to park displays and dings and stays on the dash after I've put it in park and turned off the ignition. It started the first of 2024 and has gotten worse and now it's almost every time.
Mfg Campaign: 11645948
Recall Date: Mar 3, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Corrective Action:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Additional Notes:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Mfg Campaign: 11645879
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Corrective Action:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Additional Notes:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Mfg Campaign: 11645879
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Corrective Action:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Additional Notes:
Truck lost power randomly while driving on freeway spend so much money on fixing it this has to do something with the way the built it
Mfg Campaign: 11645879
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park does not complete. System warning comes on and will not turn off until I restart vehicle and redshift to park. Multiple shifts are required to allow the vehicle to accept park. This has been happening for approximately 1 years.
Corrective Action:
Shift to park does not complete. System warning comes on and will not turn off until I restart vehicle and redshift to park. Multiple shifts are required to allow the vehicle to accept park. This has been happening for approximately 1 years.
Additional Notes:
Shift to park does not complete. System warning comes on and will not turn off until I restart vehicle and redshift to park. Multiple shifts are required to allow the vehicle to accept park. This has been happening for approximately 1 years.
Mfg Campaign: 11645187
Recall Date: Feb 26, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Corrective Action:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Additional Notes:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Mfg Campaign: 11644415
Recall Date: Feb 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Corrective Action:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Additional Notes:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Mfg Campaign: 11644415
Recall Date: Feb 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Corrective Action:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Additional Notes:
While car is in park, I get the "Shift To Park" warning after driving the vehicle.
Mfg Campaign: 11644415
Recall Date: Feb 23, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park. Dash stating shift to park when vehicle has been put in park. Unable to turn vehicle completely off.
Corrective Action:
Shift to park. Dash stating shift to park when vehicle has been put in park. Unable to turn vehicle completely off.
Additional Notes:
Shift to park. Dash stating shift to park when vehicle has been put in park. Unable to turn vehicle completely off.
Mfg Campaign: 11643275
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Having shift to park warning and dinging after shifting the car into park and turning off the car. Cannot leave the vehicle. Then can’t move the shift lever so have to start the car And attempt to shift car into park again which does not always allow yu to shift to park and leave the vehicle again. If this is such an issue why is there not a recall? I have read many articles online about this issue.
Corrective Action:
Having shift to park warning and dinging after shifting the car into park and turning off the car. Cannot leave the vehicle. Then can’t move the shift lever so have to start the car And attempt to shift car into park again which does not always allow yu to shift to park and leave the vehicle again. If this is such an issue why is there not a recall? I have read many articles online about this issue.
Additional Notes:
Having shift to park warning and dinging after shifting the car into park and turning off the car. Cannot leave the vehicle. Then can’t move the shift lever so have to start the car And attempt to shift car into park again which does not always allow yu to shift to park and leave the vehicle again. If this is such an issue why is there not a recall? I have read many articles online about this issue.
Mfg Campaign: 11641389
Recall Date: Feb 7, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
when in park dash still say shift to park ....batteries died lights stay on staibility pops up on dash car have to be jumped then same issues
Corrective Action:
when in park dash still say shift to park ....batteries died lights stay on staibility pops up on dash car have to be jumped then same issues
Additional Notes:
when in park dash still say shift to park ....batteries died lights stay on staibility pops up on dash car have to be jumped then same issues
Mfg Campaign: 11640198
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shudders and jerks while accelerating. This caused a scary incident while driving on ice.
Corrective Action:
Vehicle shudders and jerks while accelerating. This caused a scary incident while driving on ice.
Additional Notes:
Vehicle shudders and jerks while accelerating. This caused a scary incident while driving on ice.
Mfg Campaign: 11640246
Recall Date: Feb 2, 2025
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