Complaints & Recalls
Official Safety Recalls - Important!
29 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 022G
Recall Date: Apr 19, 2024
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 016G
Recall Date: Sep 11, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 012G
Recall Date: Feb 16, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 211/009G
Recall Date: Oct 13, 2021
Consumer Complaints
119 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.
Corrective Action:
Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.
Additional Notes:
Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.
Mfg Campaign: 11541339
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Corrective Action:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Additional Notes:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Mfg Campaign: 11541437
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Corrective Action:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Additional Notes:
Vehicle came to complete stop on two separate occasions randomly twice in August 2023. (Power stayed on, engine stopped) - (Battery and Engine light came on) As of this point it is uncertain what component failed, but the reports of fuel injector/pump being the source of the problem is so common to the point that it's surprising that there hasn't been a nationwide recall. Right now, it's currently with the dealership service department.
Mfg Campaign: 11541437
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel pump failed in the car, it is a known problem by the dealer and there were no warnings prior to failure. The dealer verifies it was the pump and it is currently on backorder. The car broke down in the middle of a major intersection in 100 degree weather with our 1 and 2 year old in the car. It is a major safety concern.
Corrective Action:
The fuel pump failed in the car, it is a known problem by the dealer and there were no warnings prior to failure. The dealer verifies it was the pump and it is currently on backorder. The car broke down in the middle of a major intersection in 100 degree weather with our 1 and 2 year old in the car. It is a major safety concern.
Additional Notes:
The fuel pump failed in the car, it is a known problem by the dealer and there were no warnings prior to failure. The dealer verifies it was the pump and it is currently on backorder. The car broke down in the middle of a major intersection in 100 degree weather with our 1 and 2 year old in the car. It is a major safety concern.
Mfg Campaign: 11541555
Recall Date: Aug 29, 2023
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Upon uneven roads or light pot holes the front strut tower mount interior completely slips up toward the engine lid. The parts does not tears it completely slips out causing the strut to hit the bonnet. If this happens at high speed it would be catastrophic.
Corrective Action:
Upon uneven roads or light pot holes the front strut tower mount interior completely slips up toward the engine lid. The parts does not tears it completely slips out causing the strut to hit the bonnet. If this happens at high speed it would be catastrophic.
Additional Notes:
Upon uneven roads or light pot holes the front strut tower mount interior completely slips up toward the engine lid. The parts does not tears it completely slips out causing the strut to hit the bonnet. If this happens at high speed it would be catastrophic.
Mfg Campaign: 11540837
Recall Date: Aug 25, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Corrective Action:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Additional Notes:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Mfg Campaign: 11540853
Recall Date: Aug 25, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Corrective Action:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Additional Notes:
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
Mfg Campaign: 11540853
Recall Date: Aug 25, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is shutting down during regular routine driving. Stops in mid traffic with no warning. It is very dangerous and someone could be fatally injured.
Corrective Action:
The vehicle is shutting down during regular routine driving. Stops in mid traffic with no warning. It is very dangerous and someone could be fatally injured.
Additional Notes:
The vehicle is shutting down during regular routine driving. Stops in mid traffic with no warning. It is very dangerous and someone could be fatally injured.
Mfg Campaign: 11540455
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Corrective Action:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Additional Notes:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Mfg Campaign: 11540498
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Corrective Action:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Additional Notes:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Mfg Campaign: 11540498
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Corrective Action:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Additional Notes:
This happened twice before I took the car back to the dealer for service. Both times I was driving the vehicle and it suddenly stops accelerating. The car suddenly comes to a stop. I continued pressing the accelerator and the car continued to quickly slow down to a stop. Both times I was in traffic and could have been rear ended or certainly could have caused an accident. The car is currently at the dealer and they have not called me yet to know what they found. I am a member of the GV70 Facebook group and I have seen many other owners who reported the same issue with their vehicle. It truly is terrifying and obviously a safety risk. Some members of the group stated that they were told it was the fuel pump. Genesis needs to get this issue fixed.
Mfg Campaign: 11540498
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine lunged several times and then completely died. The car was towed to the dealership and the fuel pump has gone out. There are 7 GV70's sitting there with the same issue. Luckily it stalled in a turning lane and not while driving on the interstate. There is a problem!
Corrective Action:
The engine lunged several times and then completely died. The car was towed to the dealership and the fuel pump has gone out. There are 7 GV70's sitting there with the same issue. Luckily it stalled in a turning lane and not while driving on the interstate. There is a problem!
Additional Notes:
The engine lunged several times and then completely died. The car was towed to the dealership and the fuel pump has gone out. There are 7 GV70's sitting there with the same issue. Luckily it stalled in a turning lane and not while driving on the interstate. There is a problem!
Mfg Campaign: 11540636
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After getting routine maintenance done on 5/29/2023 at Courtesy Hyundai in Tampa, my vehicle stalled numerous times when running the A/C. The compressor kicks on, RPM drops and the car violently jerks before shutting off. The system will only restore if I turn the A/C off. So I assumed the issue was due to the A/C putting pressure on the vehicle. I took it back to the same dealership on 6/6/2023 and they performed a fuel sample and said there was bad gas (high water content) in the tank (even though I only use 93 octane gas from a premium gas station, Shell) and stated the fix action would be to drain the fuel and clean the injectors for $850. I declined because I didn't believe that was truly the problem and wanted a second opinion from a different Genesis dealership. About three weeks later, I was merging on the interstate going 65 miles per hour and the vehicle stalled, lost power and came to an immediate stop. Absolutely nothing worked!!! I almost got hit by multiple vehicles. I waited a few minutes before restarting and the vehicle drove like nothing was wrong. However, this problem continued several times as I was trying to get home. I did notice it was having difficulty accelerating after that. I would say this vehicle randomly stalled in moving traffic more than 10 times in a two month period. I was finally able to get a service appointment with Lakeland Genesis on August 4th. After about a week, I was notified the fuel pump is indeed bad and needs to be replaced, which is what I thought initially. The vehicle has not been repaired yet because the part is on backorder with no ETA. So I'm unsure if replacing the fuel pump is the final fix. We are part of an online GV70 forum and it seems many other owners are going through this same issue. This is extremely dangerous and someone is going to be seriously injured or killed because the vehicle stalls with no warning lights, no alerts, no error codes, no nothing.
Corrective Action:
After getting routine maintenance done on 5/29/2023 at Courtesy Hyundai in Tampa, my vehicle stalled numerous times when running the A/C. The compressor kicks on, RPM drops and the car violently jerks before shutting off. The system will only restore if I turn the A/C off. So I assumed the issue was due to the A/C putting pressure on the vehicle. I took it back to the same dealership on 6/6/2023 and they performed a fuel sample and said there was bad gas (high water content) in the tank (even though I only use 93 octane gas from a premium gas station, Shell) and stated the fix action would be to drain the fuel and clean the injectors for $850. I declined because I didn't believe that was truly the problem and wanted a second opinion from a different Genesis dealership. About three weeks later, I was merging on the interstate going 65 miles per hour and the vehicle stalled, lost power and came to an immediate stop. Absolutely nothing worked!!! I almost got hit by multiple vehicles. I waited a few minutes before restarting and the vehicle drove like nothing was wrong. However, this problem continued several times as I was trying to get home. I did notice it was having difficulty accelerating after that. I would say this vehicle randomly stalled in moving traffic more than 10 times in a two month period. I was finally able to get a service appointment with Lakeland Genesis on August 4th. After about a week, I was notified the fuel pump is indeed bad and needs to be replaced, which is what I thought initially. The vehicle has not been repaired yet because the part is on backorder with no ETA. So I'm unsure if replacing the fuel pump is the final fix. We are part of an online GV70 forum and it seems many other owners are going through this same issue. This is extremely dangerous and someone is going to be seriously injured or killed because the vehicle stalls with no warning lights, no alerts, no error codes, no nothing.
Additional Notes:
After getting routine maintenance done on 5/29/2023 at Courtesy Hyundai in Tampa, my vehicle stalled numerous times when running the A/C. The compressor kicks on, RPM drops and the car violently jerks before shutting off. The system will only restore if I turn the A/C off. So I assumed the issue was due to the A/C putting pressure on the vehicle. I took it back to the same dealership on 6/6/2023 and they performed a fuel sample and said there was bad gas (high water content) in the tank (even though I only use 93 octane gas from a premium gas station, Shell) and stated the fix action would be to drain the fuel and clean the injectors for $850. I declined because I didn't believe that was truly the problem and wanted a second opinion from a different Genesis dealership. About three weeks later, I was merging on the interstate going 65 miles per hour and the vehicle stalled, lost power and came to an immediate stop. Absolutely nothing worked!!! I almost got hit by multiple vehicles. I waited a few minutes before restarting and the vehicle drove like nothing was wrong. However, this problem continued several times as I was trying to get home. I did notice it was having difficulty accelerating after that. I would say this vehicle randomly stalled in moving traffic more than 10 times in a two month period. I was finally able to get a service appointment with Lakeland Genesis on August 4th. After about a week, I was notified the fuel pump is indeed bad and needs to be replaced, which is what I thought initially. The vehicle has not been repaired yet because the part is on backorder with no ETA. So I'm unsure if replacing the fuel pump is the final fix. We are part of an online GV70 forum and it seems many other owners are going through this same issue. This is extremely dangerous and someone is going to be seriously injured or killed because the vehicle stalls with no warning lights, no alerts, no error codes, no nothing.
Mfg Campaign: 11540653
Recall Date: Aug 24, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Corrective Action:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Additional Notes:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Mfg Campaign: 11540239
Recall Date: Aug 23, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Corrective Action:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Additional Notes:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Mfg Campaign: 11540239
Recall Date: Aug 23, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Corrective Action:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Additional Notes:
I was driving down the interstate at 70 mph when my gas pedal stopped responding and the car was slowing down. Suddenly the car started beeping at me saying the engine was shut off and I needed to put it into park or neutral immediately. This happened a week prior on a 45 mph road and I was able to restart the car with no issues. This time, my car restarted when I got off the highway but immediately shut down again. It is incredibly dangerous to have a car shut down suddenly especially on a highway.
Mfg Campaign: 11540239
Recall Date: Aug 23, 2023
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Mfg Campaign: 11539880
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Corrective Action:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Additional Notes:
The contact owns a 2022 Genesis GV70. The contact stated that while driving approximately 60 MPH, the vehicle stalled. Additionally, while driving 30 MPH, the vehicle stalled. Additionally, while driving 65-70 MPH the vehicle stalled. The vehicle was restarted, but the failure persisted. There were no warning lights illuminated. The vehicle was towed to the local dealer however, the technician was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Gettel Genesis of Lakewood Gettel (5921 FL-64, Bradenton, FL 34208) but was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no assistance was provided. The failure mileage was approximately 1,000.
Mfg Campaign: 11539880
Recall Date: Aug 21, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving 72mph on the Turnpike for about 30 minutes when suddenly I felt the car lose all power. The speed immediately started dropping, the RPM’s were very high. I had my foot on the gas pedal and it would not do anything. It was extremely scary being on highway with no power. I was able to make it to the next exit where I pulled into a gas station and turned the car off. I sat there for a few minutes before restarting it and when I did it seemed to reset the system. I was scared to pull over on the highway in case the vehicle wouldn’t reset and I wouldn’t be able to pull out onto the road. This is the 3rd time this vehicle has lost power. The other two times I had just started the vehicle and when I went to go there was no power. There were no warning lights and engine light that came on any of the times this has happened.
Corrective Action:
I was driving 72mph on the Turnpike for about 30 minutes when suddenly I felt the car lose all power. The speed immediately started dropping, the RPM’s were very high. I had my foot on the gas pedal and it would not do anything. It was extremely scary being on highway with no power. I was able to make it to the next exit where I pulled into a gas station and turned the car off. I sat there for a few minutes before restarting it and when I did it seemed to reset the system. I was scared to pull over on the highway in case the vehicle wouldn’t reset and I wouldn’t be able to pull out onto the road. This is the 3rd time this vehicle has lost power. The other two times I had just started the vehicle and when I went to go there was no power. There were no warning lights and engine light that came on any of the times this has happened.
Additional Notes:
I was driving 72mph on the Turnpike for about 30 minutes when suddenly I felt the car lose all power. The speed immediately started dropping, the RPM’s were very high. I had my foot on the gas pedal and it would not do anything. It was extremely scary being on highway with no power. I was able to make it to the next exit where I pulled into a gas station and turned the car off. I sat there for a few minutes before restarting it and when I did it seemed to reset the system. I was scared to pull over on the highway in case the vehicle wouldn’t reset and I wouldn’t be able to pull out onto the road. This is the 3rd time this vehicle has lost power. The other two times I had just started the vehicle and when I went to go there was no power. There were no warning lights and engine light that came on any of the times this has happened.
Mfg Campaign: 11538321
Recall Date: Aug 14, 2023
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Loss of power. Vehicle went into limp mode after a gutter. Dealer diagnosed bad fuel pump.
Corrective Action:
Loss of power. Vehicle went into limp mode after a gutter. Dealer diagnosed bad fuel pump.
Additional Notes:
Loss of power. Vehicle went into limp mode after a gutter. Dealer diagnosed bad fuel pump.
Mfg Campaign: 11537577
Recall Date: Aug 10, 2023
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