GENESIS GV70 2022

Complete listing of complaints and recalls for this vehicle

119
Complaints
29
Recalls

Complaints & Recalls

119 Complaints 29 Recalls

Official Safety Recalls - Important!

29 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V282000 SAFETY RECALL
31.4K Vehicles Affected
Recall Date: Apr 19, 2024
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2022-2023 Genesis GV70, GV80, G80, and G90 vehicles. The fuel pump may fail, which can result in a loss of drive power.

Potential Risk:
A loss of drive power can increase the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the fuel pump assembly, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 022G. This recall is an expansion of recall number 23V-630.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 022G
Notice Date: Jun 7, 2024
Recall Date: Apr 19, 2024
Hyundai Motor America
NHTSA Campaign: 23V630000 SAFETY RECALL
19.3K Vehicles Affected
Recall Date: Sep 11, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Genesis G80, GV80, and 2022 Genesis GV70 vehicles. The fuel pump may fail, which can result in a loss of drive power.

Potential Risk:
A loss of drive power can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 8, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 016G.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 016G
Notice Date: Nov 8, 2023
Recall Date: Sep 11, 2023
Hyundai Motor America
NHTSA Campaign: 23V094000 SAFETY RECALL
65.5K Vehicles Affected
Recall Date: Feb 16, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Genesis GV80, 2021-2023 Genesis G80, 2022-2023 Genesis GV70, and 2023 Genesis GV60 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.

Potential Risk:
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
FREE Recall Solution:
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed April 14, 2023. For GV60 owners, Interim notification letters, notifying owners of the safety risk, were mailed April 14, 2023. A second notice will be sent once the final remedy is available. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 012G. This recall supersedes and expands recall number 21V-796. Vehicles previously repaired under recall 21V-796 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 012G
Notice Date: Apr 14, 2023
Recall Date: Feb 16, 2023
Hyundai Motor America
NHTSA Campaign: 21V796000 SAFETY RECALL
978 Vehicles Affected
Recall Date: Oct 13, 2021
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2021 Elantra, Elantra HEV, Venue, Genesis GV80 and 2022 Genesis GV70 vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.

Potential Risk:
An exploding seat belt pretensioner could project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
FREE Recall Solution:
Dealers will replace the seat belt pretensioners, free of charge. Owner notification letters were mailed February 10, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 211 and 009G. This recall is replaced by NHTSA recall numbers 22V-354 for Elantra and Elantra HEV vehicles, 22V-458 for Venue vehicles, and 23V-094 for Genesis vehicles. Elantra, Elantra HEV, Venue, and Genesis vehicles already repaired under this recall will need to have the new remedies completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GENESIS dealer to schedule your FREE recall repair.
Manufacturer: GENESIS
Mfg Campaign: 211/009G
Notice Date: Feb 10, 2022
Recall Date: Oct 13, 2021

Consumer Complaints

119 Complaints
Hyundai Motor America
Campaign: 11554004 Other
Nov 7, 2023
Defect Description:

SUSPENSION

Potential Consequences:

I was driving my vehicle down a pier to the parking entrance for the USS Midway, 610 N Harbor Dr, San Diego, CA 92101, when for no reason my 2022 GV70, AWD, veered sharply (45 degrees) to the right and made violently contact with a cement block on the pier used to moor ships. I believe there was a failure of the right front suspension system. When I got out of the vehicle to inspect the damage I found some broken bushings on the ground. They were split in half. The right wheel was pushed back 18 inches. I collected all the broken parts and had the vehicle towed to Sun Road Collision Center, 7303 Clairmont Blvd, San Diego, CA 92111. I asked them to save all the broken parts of the suspension system. The USS Midway does have a film of the incident. I was trying to get them to release the video to me. I will upload the photos that I took. I was the only one in the vehicle and knew if that concrete block was not there to stop me I would have gone into San Diego Bay and possibly drowned. The damaged parts are at the Collision Center. I asked them if they saw anything unusual to let me know. I have filed a claim and told what I believe happened to my insurance company, USAA. No police report was filed since the incident occurred off the highway. Two members of the Miday safety team came and provided assistance to me until the tow truck arrived. There were no warning signs or any other indication that this accident was going to occur.

Corrective Action:

I was driving my vehicle down a pier to the parking entrance for the USS Midway, 610 N Harbor Dr, San Diego, CA 92101, when for no reason my 2022 GV70, AWD, veered sharply (45 degrees) to the right and made violently contact with a cement block on the pier used to moor ships. I believe there was a failure of the right front suspension system. When I got out of the vehicle to inspect the damage I found some broken bushings on the ground. They were split in half. The right wheel was pushed back 18 inches. I collected all the broken parts and had the vehicle towed to Sun Road Collision Center, 7303 Clairmont Blvd, San Diego, CA 92111. I asked them to save all the broken parts of the suspension system. The USS Midway does have a film of the incident. I was trying to get them to release the video to me. I will upload the photos that I took. I was the only one in the vehicle and knew if that concrete block was not there to stop me I would have gone into San Diego Bay and possibly drowned. The damaged parts are at the Collision Center. I asked them if they saw anything unusual to let me know. I have filed a claim and told what I believe happened to my insurance company, USAA. No police report was filed since the incident occurred off the highway. Two members of the Miday safety team came and provided assistance to me until the tow truck arrived. There were no warning signs or any other indication that this accident was going to occur.

Additional Notes:

I was driving my vehicle down a pier to the parking entrance for the USS Midway, 610 N Harbor Dr, San Diego, CA 92101, when for no reason my 2022 GV70, AWD, veered sharply (45 degrees) to the right and made violently contact with a cement block on the pier used to moor ships. I believe there was a failure of the right front suspension system. When I got out of the vehicle to inspect the damage I found some broken bushings on the ground. They were split in half. The right wheel was pushed back 18 inches. I collected all the broken parts and had the vehicle towed to Sun Road Collision Center, 7303 Clairmont Blvd, San Diego, CA 92111. I asked them to save all the broken parts of the suspension system. The USS Midway does have a film of the incident. I was trying to get them to release the video to me. I will upload the photos that I took. I was the only one in the vehicle and knew if that concrete block was not there to stop me I would have gone into San Diego Bay and possibly drowned. The damaged parts are at the Collision Center. I asked them if they saw anything unusual to let me know. I have filed a claim and told what I believe happened to my insurance company, USAA. No police report was filed since the incident occurred off the highway. Two members of the Miday safety team came and provided assistance to me until the tow truck arrived. There were no warning signs or any other indication that this accident was going to occur.

Manufacturer: GENESIS
Mfg Campaign: 11554004
Notice Date: Nov 7, 2023
Recall Date: Nov 7, 2023
Hyundai Motor America
Campaign: 11553705 Other
Nov 6, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Corrective Action:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Additional Notes:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Manufacturer: GENESIS
Mfg Campaign: 11553705
Notice Date: Nov 6, 2023
Recall Date: Nov 6, 2023
Hyundai Motor America
Campaign: 11553705 Other
Nov 6, 2023
Defect Description:

ENGINE

Potential Consequences:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Corrective Action:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Additional Notes:

There were 3 incidents that have happened within a 2 week period driving this vehicle. 1. Driving in the middle of a 5 lane highway in busy traffic, car shut down. It almost caused a crash with me being hit from the back. 2. I was traveling around a deep curve, car stalled and was almost hit from the back by a transfer truck. was very thankful he could stop in time. I could not proceed to go to the right due to embankment. Very frightening. 3. Approaching a light that turned from red to green, car stalled at the light. It just cut off. It seems as if the company has no intentions on getting this problem fixed because it has almost been 3 months now since the recall. Does it take someone to be killed before they make the change to get these vehicles operable?

Manufacturer: GENESIS
Mfg Campaign: 11553705
Notice Date: Nov 6, 2023
Recall Date: Nov 6, 2023
Hyundai Motor America
Campaign: 11551261 Other
Oct 22, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The engine shut off during driving on October 19th and October 21 2023. The Engine sputters and ceased while in traffic then flashed an "Engine Off!" Warning and made a grinding noise stopping. During the incident on October 21st I was in a heavily trafficked road and lost power at about 20 miles an hour, the resulting engine shut down almost got me rear ended by a vehicle moving much faster.

Corrective Action:

The engine shut off during driving on October 19th and October 21 2023. The Engine sputters and ceased while in traffic then flashed an "Engine Off!" Warning and made a grinding noise stopping. During the incident on October 21st I was in a heavily trafficked road and lost power at about 20 miles an hour, the resulting engine shut down almost got me rear ended by a vehicle moving much faster.

Additional Notes:

The engine shut off during driving on October 19th and October 21 2023. The Engine sputters and ceased while in traffic then flashed an "Engine Off!" Warning and made a grinding noise stopping. During the incident on October 21st I was in a heavily trafficked road and lost power at about 20 miles an hour, the resulting engine shut down almost got me rear ended by a vehicle moving much faster.

Manufacturer: GENESIS
Mfg Campaign: 11551261
Notice Date: Oct 22, 2023
Recall Date: Oct 22, 2023
Hyundai Motor America
Campaign: 11549508 Other
Oct 11, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While driving my vehicle on multiple circumstances, the vehicle began having acceleration issues. This has happened while merging onto the highways and making turns. When it does this, you literally have to pull off the road because you can’t merge onto the highway at 25 mph without causing an accident. When it starts having acceleration issues, it will lock my speed and shoot my rpm’s to levels where it shouldn’t be, usually between 3-4, sometimes 5-6 while locking my speed between 25-35. It will lock your speed for 10-15 seconds and then it eventually will come to. It does not emit any sensors on the dashboard when it does this. My dealership has had my vehicle before to diagnose this issue, but due to it happening intermittently, it is hard to replicate it because it does not happen every single day. Prior to my dealership picking up my car this last time, it happened 4 times in a week but has happened 3 times since I got it back after they could not replicate the issue.

Corrective Action:

While driving my vehicle on multiple circumstances, the vehicle began having acceleration issues. This has happened while merging onto the highways and making turns. When it does this, you literally have to pull off the road because you can’t merge onto the highway at 25 mph without causing an accident. When it starts having acceleration issues, it will lock my speed and shoot my rpm’s to levels where it shouldn’t be, usually between 3-4, sometimes 5-6 while locking my speed between 25-35. It will lock your speed for 10-15 seconds and then it eventually will come to. It does not emit any sensors on the dashboard when it does this. My dealership has had my vehicle before to diagnose this issue, but due to it happening intermittently, it is hard to replicate it because it does not happen every single day. Prior to my dealership picking up my car this last time, it happened 4 times in a week but has happened 3 times since I got it back after they could not replicate the issue.

Additional Notes:

While driving my vehicle on multiple circumstances, the vehicle began having acceleration issues. This has happened while merging onto the highways and making turns. When it does this, you literally have to pull off the road because you can’t merge onto the highway at 25 mph without causing an accident. When it starts having acceleration issues, it will lock my speed and shoot my rpm’s to levels where it shouldn’t be, usually between 3-4, sometimes 5-6 while locking my speed between 25-35. It will lock your speed for 10-15 seconds and then it eventually will come to. It does not emit any sensors on the dashboard when it does this. My dealership has had my vehicle before to diagnose this issue, but due to it happening intermittently, it is hard to replicate it because it does not happen every single day. Prior to my dealership picking up my car this last time, it happened 4 times in a week but has happened 3 times since I got it back after they could not replicate the issue.

Manufacturer: GENESIS
Mfg Campaign: 11549508
Notice Date: Oct 11, 2023
Recall Date: Oct 11, 2023
Hyundai Motor America
Campaign: 11546496 Other
Sep 25, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Corrective Action:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Additional Notes:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Manufacturer: GENESIS
Mfg Campaign: 11546496
Notice Date: Sep 25, 2023
Recall Date: Sep 25, 2023
Hyundai Motor America
Campaign: 11546496 Other
Sep 25, 2023
Defect Description:

ENGINE

Potential Consequences:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Corrective Action:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Additional Notes:

Random engine stalling creating safety incidents in traffic. Failure to diagnose the problem despite repeated attempts by 2 service depts.The problem became more frequent and severe until the car stalled and could not be restarted. Low pressure fuel pump assembly was replaced and the car is currently okay. This problem has cost me over 6 weeks use of my car and several dangerous traffic incidents.

Manufacturer: GENESIS
Mfg Campaign: 11546496
Notice Date: Sep 25, 2023
Recall Date: Sep 25, 2023
Hyundai Motor America
Campaign: 11545142 Other
Sep 18, 2023
Defect Description:

STEERING

Potential Consequences:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Corrective Action:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Additional Notes:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Manufacturer: GENESIS
Mfg Campaign: 11545142
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Hyundai Motor America
Campaign: 11545142 Other
Sep 18, 2023
Defect Description:

LANE DEPARTURE: ASSIST

Potential Consequences:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Corrective Action:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Additional Notes:

Lane keeping assist veers out of highway lane when an unlined entrance- exit appears. Vehicle is looking for the right line and swerves out of the lane to find it. Could cause a collision with an incoming vehicle. 2nd part the vehicle shimmies down the highway for the same reason when space between dashed lines appear. Constantly correcting itself. Solution would be a recall to reprogram all Hyundai and Genesis vehicles with lane following to only look at the left lines.

Manufacturer: GENESIS
Mfg Campaign: 11545142
Notice Date: Sep 18, 2023
Recall Date: Sep 18, 2023
Hyundai Motor America
Campaign: 11544417 Other
Sep 13, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Corrective Action:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Additional Notes:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Manufacturer: GENESIS
Mfg Campaign: 11544417
Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023
Hyundai Motor America
Campaign: 11544417 Other
Sep 13, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Corrective Action:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Additional Notes:

The first incident I had occurred approximately three weeks ago. I began accelerating from a stop light when I felt something jerk. My car began to slow down and it would not accelerate. The car would not go over 20 mph per hour. This incident was extremely dangerous as I was on a highway that has a speed limit of 55 mph. I brought the car to the Genesis dealership. They diagnosed it as a bad fuel pump. I got the car back 3 weeks later (today 09/13/2023) and drove it about 10 miles before I experienced a similar issue. I was stopped at a red light when the car began to shake. The car would not accelerate over 15 mph. I brought the car back to the dealership to be looked at again. I will know more when they reopen tomorrow. These incidents are extremely dangerous especially on highways. I am scared to drive this car again for fear it will happen on the interstate or when I am unable to pull over. The replaced fuel pump did not fix the issue.

Manufacturer: GENESIS
Mfg Campaign: 11544417
Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023
Hyundai Motor America
Campaign: 11542738 Other
Sep 5, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Corrective Action:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Additional Notes:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Manufacturer: GENESIS
Mfg Campaign: 11542738
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11542738 Other
Sep 5, 2023
Defect Description:

ENGINE

Potential Consequences:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Corrective Action:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Additional Notes:

Three weeks ago while returning to SC from Fl on I95, the engine jolted, stalled momentarily , and would not accelerate to keep up with traffic. I pulled over, turned off the engine, and re-started the engine. It started and sounded normal, as did the car diagnostic screen which showed nothing abnormal. An hour later and engine stalled again ( in traffic) and yet the diagnostic screen continued to show "all normal". Initially I suspected bad gas, but that theory proved wrong when, with a full tank of fresh gas, it stalled and stopped mid-traffic . In all these incidents I was very lucky to not have been hit by distracted driver. The car was towed to my Genesis dealer, and after a perfunctory check they said that using all their diagnostic tools, the car showed ZERO alerts. I refused their answer and insisted that it be test driven by one their staff. After receiving my permission to do so, one poor fellow drove it to his home, but it broke down well before arriving there. At this juncture they finally understood that they had an issue. Here is where it get's interesting, because my tech savvy son surfed several forums such as Reddit, Facebook and Genesis owners site, and discovered many references to fuel pump failures, stalling, near accidents and the like. I don't know how you rate the severity of car safety issues, but I suspect that total engine failure must rate pretty high. All I ask is that you rattle Genesis' cage and ask them how many fuel pump issues/ replacements they have had over the past two years. My hunch is that it is a material percentage. I find it unacceptable that with today's technology, a defect like this which can endanger lives on any road at any speed, is left unchallenged.

Manufacturer: GENESIS
Mfg Campaign: 11542738
Notice Date: Sep 5, 2023
Recall Date: Sep 5, 2023
Hyundai Motor America
Campaign: 11542296 Other
Sep 2, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

On a few occasions when stopped. Upon acceleration this vehicle would sputter or stall. On Aug. 29, 2023, while driving on the interstate and attempting to pass on the left lane. My speed was around 70 MPH. This vehicle would not accelerate and stated to come to a complete stop. I was able to pull off the road and restart this vehicle. If I was in the middle lanes. This vehicle would have caused a bad accident. As I drove home this vehicle stalled twice. Attempting to accelerate at a light at an intersection. This vehicle stalled in the middle of the intersection. I again avoided an accident attempting to accelerate and restart the vehicle. I was able to drive this vehicle to the dealership, Aug. 30. Since the dealership would not return my calls. The manager informed me that it was the fuel pump. He also stated that he had other vehicle with this same problem. All the fuel pumps are on back order. Also, the recall several months ago for the seat belts. Those parts are also on back order. In my judgment this vehicle is unsafe to operate. Until this issue is investigated by the government and approved to be safe fot the road.

Corrective Action:

On a few occasions when stopped. Upon acceleration this vehicle would sputter or stall. On Aug. 29, 2023, while driving on the interstate and attempting to pass on the left lane. My speed was around 70 MPH. This vehicle would not accelerate and stated to come to a complete stop. I was able to pull off the road and restart this vehicle. If I was in the middle lanes. This vehicle would have caused a bad accident. As I drove home this vehicle stalled twice. Attempting to accelerate at a light at an intersection. This vehicle stalled in the middle of the intersection. I again avoided an accident attempting to accelerate and restart the vehicle. I was able to drive this vehicle to the dealership, Aug. 30. Since the dealership would not return my calls. The manager informed me that it was the fuel pump. He also stated that he had other vehicle with this same problem. All the fuel pumps are on back order. Also, the recall several months ago for the seat belts. Those parts are also on back order. In my judgment this vehicle is unsafe to operate. Until this issue is investigated by the government and approved to be safe fot the road.

Additional Notes:

On a few occasions when stopped. Upon acceleration this vehicle would sputter or stall. On Aug. 29, 2023, while driving on the interstate and attempting to pass on the left lane. My speed was around 70 MPH. This vehicle would not accelerate and stated to come to a complete stop. I was able to pull off the road and restart this vehicle. If I was in the middle lanes. This vehicle would have caused a bad accident. As I drove home this vehicle stalled twice. Attempting to accelerate at a light at an intersection. This vehicle stalled in the middle of the intersection. I again avoided an accident attempting to accelerate and restart the vehicle. I was able to drive this vehicle to the dealership, Aug. 30. Since the dealership would not return my calls. The manager informed me that it was the fuel pump. He also stated that he had other vehicle with this same problem. All the fuel pumps are on back order. Also, the recall several months ago for the seat belts. Those parts are also on back order. In my judgment this vehicle is unsafe to operate. Until this issue is investigated by the government and approved to be safe fot the road.

Manufacturer: GENESIS
Mfg Campaign: 11542296
Notice Date: Sep 2, 2023
Recall Date: Sep 2, 2023
Hyundai Motor America
Campaign: 11541830 Other
Aug 31, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Corrective Action:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Additional Notes:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Manufacturer: GENESIS
Mfg Campaign: 11541830
Notice Date: Aug 31, 2023
Recall Date: Aug 31, 2023
Hyundai Motor America
Campaign: 11541830 Other
Aug 31, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Corrective Action:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Additional Notes:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Manufacturer: GENESIS
Mfg Campaign: 11541830
Notice Date: Aug 31, 2023
Recall Date: Aug 31, 2023
Hyundai Motor America
Campaign: 11541830 Other
Aug 31, 2023
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Corrective Action:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Additional Notes:

As I was driving, my vehicle completely stopped in traffic. All vehicle functions became disabled. Even when putting the car in neutral, it would not budge. Had it not been for construction workers helping me, I could have been killed due to the heavy traffic flow.

Manufacturer: GENESIS
Mfg Campaign: 11541830
Notice Date: Aug 31, 2023
Recall Date: Aug 31, 2023
Hyundai Motor America
Campaign: 11541610 Other
Aug 30, 2023
Defect Description:

ENGINE

Potential Consequences:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Corrective Action:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Additional Notes:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Manufacturer: GENESIS
Mfg Campaign: 11541610
Notice Date: Aug 30, 2023
Recall Date: Aug 30, 2023
Hyundai Motor America
Campaign: 11541610 Other
Aug 30, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Corrective Action:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Additional Notes:

As I was driving on a heavily trafficked freeway, my engine shut off completely slowing down the car to a stop. I had to make an emergency exit, stop the car and restart it. After a restart I was able to keep driving for a few miles. Then it happened again, I got stuck at a roundabout in a dangerous location so I had to contact authorities for help on guiding traffic away. My car would not start and would just sputter when I tried to restart it. I had to get my vehicle towed and it's currently at the dealership with no clear solution. The shop manager tells me he's gotten a few vehicles with the same exact issue and there is no clear solution as no codes come up when this issue is happening. This was very dangerous and I could have gotten into an accident had I not been on the far right lane to make an exit from the freeway.

Manufacturer: GENESIS
Mfg Campaign: 11541610
Notice Date: Aug 30, 2023
Recall Date: Aug 30, 2023
Hyundai Motor America
Campaign: 11541339 Other
Aug 29, 2023
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.

Corrective Action:

Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.

Additional Notes:

Just picked up the gv70 from the dealer for stall out issue and TCM replacement. I have taken it 2 times to the dealer for the stalling out issue and since they can't reproduce the issue its a non issue to them. Having a vehicle stall out unexpectedly is not safe. I believe it has to be a fuel issue, have found other owners that have the same issue and it was their fuel pumps. It is currently at the dealer again for this stalling out issue. I cannot upload any documents as they are in the vehicle.

Manufacturer: GENESIS
Mfg Campaign: 11541339
Notice Date: Aug 29, 2023
Recall Date: Aug 29, 2023

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Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

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