Complaints & Recalls
Official Safety Recalls - Important!
111 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S65
Recall Date: Jun 13, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2023-2024 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S49
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S14
Recall Date: Feb 28, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S65
Recall Date: Oct 18, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S56
Recall Date: Oct 13, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S41
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S29
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C36
Recall Date: Dec 16, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C22
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S42
Recall Date: Sep 14, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S09
Recall Date: Mar 5, 2021
Consumer Complaints
553 ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Corrective Action:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Additional Notes:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Mfg Campaign: 11547361
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Corrective Action:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Additional Notes:
We came out to our parked car and got a message that said Stop Safely Now. The vehicle would not shift into gear. The dealership had confirmed that the high voltage junction box has failed. We did not get the Service Vehicle Soon warning prior to the failure, despite having had the recall software update applied. The first sign of failure was a loss of motive power. This is a safety issue because loss of motive power while driving can result in loss of control of the vehicle. The loss of heating and cooling combined with the loss of motive power is also a significant safety risk if the failure occurs in a remote location experiencing extreme temperatures. The part has yet to be replaced, but I’m sure Ford will be retaining it for inspection.
Mfg Campaign: 11547361
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that a puddle of water was found in the front driver's side seat after a heavy rainstorm. The vehicle was taken to a dealer where an inspection was performed. The result showed that the adhesion around the windshield was defective which led to water intrusion inside the vehicle. The contact was made aware of NHTSA Campaign Number: 21V711000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure and the contact was provided a case number and referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that a puddle of water was found in the front driver's side seat after a heavy rainstorm. The vehicle was taken to a dealer where an inspection was performed. The result showed that the adhesion around the windshield was defective which led to water intrusion inside the vehicle. The contact was made aware of NHTSA Campaign Number: 21V711000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure and the contact was provided a case number and referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2021 Ford Mustang Mach-E. The contact stated that a puddle of water was found in the front driver's side seat after a heavy rainstorm. The vehicle was taken to a dealer where an inspection was performed. The result showed that the adhesion around the windshield was defective which led to water intrusion inside the vehicle. The contact was made aware of NHTSA Campaign Number: 21V711000 (Visibility); however, the VIN was not included. The manufacturer was notified of the failure and the contact was provided a case number and referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 44,000.
Mfg Campaign: 11547193
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Corrective Action:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Additional Notes:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Mfg Campaign: 11546817
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Corrective Action:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Additional Notes:
I have experienced multiple powertrain malfunctions since the original recall for this issue was completed back in 2022. Approximately 4-5 of these warnings were temporary and cleared within a few hours or after a visit to the dealer to diagnose. Most dealer visits yielded nothing as the car had cleared the errors and codes it was throwing. In 2021, I experienced a complete vehicle failure with a "Stop Safely Now" and "High-Voltage Battery Warning", right before the original recall was performed. My most recent malfunction has also caused a complete vehicle failure, exactly like what happened in 2021. I am concerned that these issues will continue and eventually happen while driving, creating a massive safety issue.
Mfg Campaign: 11546817
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Acceleration problem. The in this Mustang Mach E 2021 when I stepped on the 'gas' pedal there was no response then a very slow response, then a leap to a faster speed independent of my pressure on the pedal. I had to break to slow down. This was a constant presence until I was able to get home, about 2 miles away. I was terrified that I had no control over my speed, if I had to get out in front of traffic quickly or if I couldn't stop and my speed keep increasing. My concern is that this was a problem that lead to a recall issued 5/30/2022 and my vehicle was not included, although it met the criteria described in the recall. I think you missed me. My car was towed away on 9/16/23 to Middleton Ford where they can look at it 10/6/23.
Corrective Action:
Acceleration problem. The in this Mustang Mach E 2021 when I stepped on the 'gas' pedal there was no response then a very slow response, then a leap to a faster speed independent of my pressure on the pedal. I had to break to slow down. This was a constant presence until I was able to get home, about 2 miles away. I was terrified that I had no control over my speed, if I had to get out in front of traffic quickly or if I couldn't stop and my speed keep increasing. My concern is that this was a problem that lead to a recall issued 5/30/2022 and my vehicle was not included, although it met the criteria described in the recall. I think you missed me. My car was towed away on 9/16/23 to Middleton Ford where they can look at it 10/6/23.
Additional Notes:
Acceleration problem. The in this Mustang Mach E 2021 when I stepped on the 'gas' pedal there was no response then a very slow response, then a leap to a faster speed independent of my pressure on the pedal. I had to break to slow down. This was a constant presence until I was able to get home, about 2 miles away. I was terrified that I had no control over my speed, if I had to get out in front of traffic quickly or if I couldn't stop and my speed keep increasing. My concern is that this was a problem that lead to a recall issued 5/30/2022 and my vehicle was not included, although it met the criteria described in the recall. I think you missed me. My car was towed away on 9/16/23 to Middleton Ford where they can look at it 10/6/23.
Mfg Campaign: 11545440
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On 9/16/23 I had no control over acceleration. When I tried to acceleration there was no response, then a slow increase in speed and then a burst of speed independent of my foot pressure on the pedal. Fortunately I was able to drive 2 miles home to get it towed away without an incident, other than terror over the potential danger. I never received the recall 22V-333 issued 5/30/2022 yet my vehicle fits the description of the cars recalled. My question: How was my car missed? Does this recall need to extend to more vehicles?
Corrective Action:
On 9/16/23 I had no control over acceleration. When I tried to acceleration there was no response, then a slow increase in speed and then a burst of speed independent of my foot pressure on the pedal. Fortunately I was able to drive 2 miles home to get it towed away without an incident, other than terror over the potential danger. I never received the recall 22V-333 issued 5/30/2022 yet my vehicle fits the description of the cars recalled. My question: How was my car missed? Does this recall need to extend to more vehicles?
Additional Notes:
On 9/16/23 I had no control over acceleration. When I tried to acceleration there was no response, then a slow increase in speed and then a burst of speed independent of my foot pressure on the pedal. Fortunately I was able to drive 2 miles home to get it towed away without an incident, other than terror over the potential danger. I never received the recall 22V-333 issued 5/30/2022 yet my vehicle fits the description of the cars recalled. My question: How was my car missed? Does this recall need to extend to more vehicles?
Mfg Campaign: 11545446
Recall Date: Sep 19, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2021 Ford Mustang Mach E. The contact stated that while driving slowly in reverse and reversing of a parking space, the vehicle suddenly experienced unintended acceleration and erroneously drove across the street before crashing into an apartment building wall. During the crash, the driver sustained a lower back injury and left arm laceration which required medical treatment. The vehicle was towed to a local body shop. No police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 14,750.
Corrective Action:
The contact owns a 2021 Ford Mustang Mach E. The contact stated that while driving slowly in reverse and reversing of a parking space, the vehicle suddenly experienced unintended acceleration and erroneously drove across the street before crashing into an apartment building wall. During the crash, the driver sustained a lower back injury and left arm laceration which required medical treatment. The vehicle was towed to a local body shop. No police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 14,750.
Additional Notes:
The contact owns a 2021 Ford Mustang Mach E. The contact stated that while driving slowly in reverse and reversing of a parking space, the vehicle suddenly experienced unintended acceleration and erroneously drove across the street before crashing into an apartment building wall. During the crash, the driver sustained a lower back injury and left arm laceration which required medical treatment. The vehicle was towed to a local body shop. No police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 14,750.
Mfg Campaign: 11545098
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Corrective Action:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Additional Notes:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Mfg Campaign: 11545130
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Corrective Action:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Additional Notes:
While driving on the NJ turnpike I notice a grinding noise. I was using 1 pedal drive at the time. Once I disabled the 1 pedal drive. I received multiple dash board alerts and App alerts that the Mach E was experiencing a Powertrain Malfunction/ Reduced power. Hill start Assist Warning/Pre-Collision assist Not available. This happened on 8/24/2023. I drove to the dealership and left the vehicle with them to look into the alerts and grinding noise. I called the dealer the next week and was told that the front motor had failed and a replacement was ordered. I reached out today 9.18.23 and learned it was an oil leak that caused the motor to fail and that a new motor was being ordered, the original part number was replaced with the new part. I was told that it will take another month. I do not know if the part was examined by the manufacture. I my odometer was at 45,000. I was concerned while driving to the dealer that I would lose all power.
Mfg Campaign: 11545130
Recall Date: Sep 18, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loss power, high voltage problem. On August 13 2023. On a road trip .
Corrective Action:
Loss power, high voltage problem. On August 13 2023. On a road trip .
Additional Notes:
Loss power, high voltage problem. On August 13 2023. On a road trip .
Mfg Campaign: 11542563
Recall Date: Sep 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Corrective Action:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Additional Notes:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Mfg Campaign: 11541581
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Corrective Action:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Additional Notes:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Mfg Campaign: 11541581
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Corrective Action:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Additional Notes:
Pre collision assist and front camera malfunctions randomly. Dealer did a software update and has not resolved the issue. This happens at least once every time the vehicle is driven. It is out of warranty and will not be covered. This is a problem that plagues a significant amount of vehicles, I follow a mach-e group on social media and it’s a prominent issue. If you’re using blue cruise. The vehicle stops self driving abruptly.
Mfg Campaign: 11541581
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Corrective Action:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Additional Notes:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Mfg Campaign: 11541593
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Corrective Action:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Additional Notes:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Mfg Campaign: 11541593
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Corrective Action:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Additional Notes:
Several people with known issue of “pre collision alert” having to replace coax cables and impa camera. I am no longer under warranty and have to pay out of pocket til this becomes a recall. Cruise control will stop working when getting this alert
Mfg Campaign: 11541593
Recall Date: Aug 30, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Corrective Action:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Additional Notes:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Mfg Campaign: 11541333
Recall Date: Aug 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Corrective Action:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Additional Notes:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Mfg Campaign: 11541333
Recall Date: Aug 29, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Corrective Action:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Additional Notes:
The front camera system has failed. The cables need replacing, which was diagnosed by a Ford dealer. I have no collision assist, no cruise control, no lane keeping abilities, nothing that has to do with the camera in front. This is a known problem that Ford is not admitting to. All years of the Mach-E are having this issue, frequently. It has put myself and others on the road in danger by not being able to function as it should. Every time I turn the car on I get multiple warnings on the dash concerning these issues. This is not the only problem and safety issue I've had with this car in less than 9 months of owning it. Something must be done to hold Ford accountable.
Mfg Campaign: 11541333
Recall Date: Aug 29, 2023
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Edzant Price LLC
Valencia, CA • 36 yrs
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