Complaints & Recalls
Consumer Complaints
115 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Backup camera can freeze or jump frames, particularly if you use shortly after starting the car. This makes it hard to trust the camera view.
Corrective Action:
Backup camera can freeze or jump frames, particularly if you use shortly after starting the car. This makes it hard to trust the camera view.
Additional Notes:
Backup camera can freeze or jump frames, particularly if you use shortly after starting the car. This makes it hard to trust the camera view.
Mfg Campaign: 11617136
Recall Date: Sep 29, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My wife and I purchased the NEW truck in May 2024. It now has 4970 miles and had our first issue Sept 10th. When we attempted to reverse out of the driveway, with the foot firmly on the brake and the start button engaged, the truck unexpectedly rolled out of the driveway. This alarming incident poses a significant safety risk, as the brake pedal was fully pressed, yet the truck was in motion. I drove back into the spot. Multiple check engine lights came on, and the ABS and parking brake faults were on. I called Ford and had it towed the next day. It is currently still in the Ford dealership shop. They gave us a rental car, thinking it was a faulty Electronic brake booster controller. Still waiting on ETR. My wife and I couldn't be more grateful that this happened in our driveway; this could have been a serious accident if it was to occur on the freeway.
Corrective Action:
My wife and I purchased the NEW truck in May 2024. It now has 4970 miles and had our first issue Sept 10th. When we attempted to reverse out of the driveway, with the foot firmly on the brake and the start button engaged, the truck unexpectedly rolled out of the driveway. This alarming incident poses a significant safety risk, as the brake pedal was fully pressed, yet the truck was in motion. I drove back into the spot. Multiple check engine lights came on, and the ABS and parking brake faults were on. I called Ford and had it towed the next day. It is currently still in the Ford dealership shop. They gave us a rental car, thinking it was a faulty Electronic brake booster controller. Still waiting on ETR. My wife and I couldn't be more grateful that this happened in our driveway; this could have been a serious accident if it was to occur on the freeway.
Additional Notes:
My wife and I purchased the NEW truck in May 2024. It now has 4970 miles and had our first issue Sept 10th. When we attempted to reverse out of the driveway, with the foot firmly on the brake and the start button engaged, the truck unexpectedly rolled out of the driveway. This alarming incident poses a significant safety risk, as the brake pedal was fully pressed, yet the truck was in motion. I drove back into the spot. Multiple check engine lights came on, and the ABS and parking brake faults were on. I called Ford and had it towed the next day. It is currently still in the Ford dealership shop. They gave us a rental car, thinking it was a faulty Electronic brake booster controller. Still waiting on ETR. My wife and I couldn't be more grateful that this happened in our driveway; this could have been a serious accident if it was to occur on the freeway.
Mfg Campaign: 11617042
Recall Date: Sep 28, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving my hybrid Maverick on the interstate at approximately 75 mph, I accelerated to overtake another vehicle going up a slight hill (very slight). When it hit around 80mph, the power meter hit 100% and there was a momentary complete loss of power (peddle felt dead under foot) and vehicle started to decelerate. I let off the pedal and reapplied gently staying well below 50% power. The truck seemed to have less power for the remainder of the interstate drive but returned to normal after shutting off, restarting and driving again. A very dangerous situation on the interstate when you press the accelerator and change lanes to overtake someone only to start slowing down immediately. Have not visited dealership, vehicle has not been inspected by any third party, and no lamps messages or warnings on the dash or in the app.
Corrective Action:
While driving my hybrid Maverick on the interstate at approximately 75 mph, I accelerated to overtake another vehicle going up a slight hill (very slight). When it hit around 80mph, the power meter hit 100% and there was a momentary complete loss of power (peddle felt dead under foot) and vehicle started to decelerate. I let off the pedal and reapplied gently staying well below 50% power. The truck seemed to have less power for the remainder of the interstate drive but returned to normal after shutting off, restarting and driving again. A very dangerous situation on the interstate when you press the accelerator and change lanes to overtake someone only to start slowing down immediately. Have not visited dealership, vehicle has not been inspected by any third party, and no lamps messages or warnings on the dash or in the app.
Additional Notes:
While driving my hybrid Maverick on the interstate at approximately 75 mph, I accelerated to overtake another vehicle going up a slight hill (very slight). When it hit around 80mph, the power meter hit 100% and there was a momentary complete loss of power (peddle felt dead under foot) and vehicle started to decelerate. I let off the pedal and reapplied gently staying well below 50% power. The truck seemed to have less power for the remainder of the interstate drive but returned to normal after shutting off, restarting and driving again. A very dangerous situation on the interstate when you press the accelerator and change lanes to overtake someone only to start slowing down immediately. Have not visited dealership, vehicle has not been inspected by any third party, and no lamps messages or warnings on the dash or in the app.
Mfg Campaign: 11616494
Recall Date: Sep 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Exhaust flange clamp improperly installed during manufacturing process causing exhaust leak not identified until consumer noticed after approximately 40 miles of use. At time of writing dealership has not inspected. No warning lights or indicators. Audible sputtering heard when gas engine runs. Hybrid vehicle.
Corrective Action:
Exhaust flange clamp improperly installed during manufacturing process causing exhaust leak not identified until consumer noticed after approximately 40 miles of use. At time of writing dealership has not inspected. No warning lights or indicators. Audible sputtering heard when gas engine runs. Hybrid vehicle.
Additional Notes:
Exhaust flange clamp improperly installed during manufacturing process causing exhaust leak not identified until consumer noticed after approximately 40 miles of use. At time of writing dealership has not inspected. No warning lights or indicators. Audible sputtering heard when gas engine runs. Hybrid vehicle.
Mfg Campaign: 11611986
Recall Date: Aug 31, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I purchased a 2024 Ford Maverick Lariat Hybrid truck on [XXX] and have discovered a safety issue. When I operate the windshield washer, the washer fluid tank fully drains in about ten seconds. I can visually see the fluid level fall rapidly. Washer fluid sprays at a high velocity on my windshield until the tank is empty. There is no evidence of a fluid leak. Last week, I took the truck to a local Ford dealer. They were the ones who discovered the rapidly draining tank and they escorted me from the lounge area to the shop and showed it to me. Both the service writer and three mechanics standing at my truck stated that they had never seen anything like that occur before. The service writer brought over the service manager, who took a look and suggested that perhaps there was a problem with the nozzles. He also stated that he had never seen this issue before. The dealership ordered new nozzles. I returned to the dealership this afternoon to have the replacement nozzles installed. When the function of the windshield washer was tested, the bottle again drained in about ten seconds. One of the technicians then tested a new Ford F150 that is in the shop today and it also drained rapidly. I asked that a new Maverick on the lot be tested, which the dealership immediately did, and it also drained in about ten seconds. Evidently, Ford has an issue with this function on some of their new vehicles. Windshield washing is an important safety feature and it is not functioning as it should on these three tested vehicles. This problem was observed and verified as never having been seen before by a Ford service writer, three Ford mechanics, and a Ford service manager. The selling Ford dealer is Crossroads Ford of Wake Forest, NC and the servicing dealer is Deacon Jones Ford of Goldsboro, NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I purchased a 2024 Ford Maverick Lariat Hybrid truck on [XXX] and have discovered a safety issue. When I operate the windshield washer, the washer fluid tank fully drains in about ten seconds. I can visually see the fluid level fall rapidly. Washer fluid sprays at a high velocity on my windshield until the tank is empty. There is no evidence of a fluid leak. Last week, I took the truck to a local Ford dealer. They were the ones who discovered the rapidly draining tank and they escorted me from the lounge area to the shop and showed it to me. Both the service writer and three mechanics standing at my truck stated that they had never seen anything like that occur before. The service writer brought over the service manager, who took a look and suggested that perhaps there was a problem with the nozzles. He also stated that he had never seen this issue before. The dealership ordered new nozzles. I returned to the dealership this afternoon to have the replacement nozzles installed. When the function of the windshield washer was tested, the bottle again drained in about ten seconds. One of the technicians then tested a new Ford F150 that is in the shop today and it also drained rapidly. I asked that a new Maverick on the lot be tested, which the dealership immediately did, and it also drained in about ten seconds. Evidently, Ford has an issue with this function on some of their new vehicles. Windshield washing is an important safety feature and it is not functioning as it should on these three tested vehicles. This problem was observed and verified as never having been seen before by a Ford service writer, three Ford mechanics, and a Ford service manager. The selling Ford dealer is Crossroads Ford of Wake Forest, NC and the servicing dealer is Deacon Jones Ford of Goldsboro, NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I purchased a 2024 Ford Maverick Lariat Hybrid truck on [XXX] and have discovered a safety issue. When I operate the windshield washer, the washer fluid tank fully drains in about ten seconds. I can visually see the fluid level fall rapidly. Washer fluid sprays at a high velocity on my windshield until the tank is empty. There is no evidence of a fluid leak. Last week, I took the truck to a local Ford dealer. They were the ones who discovered the rapidly draining tank and they escorted me from the lounge area to the shop and showed it to me. Both the service writer and three mechanics standing at my truck stated that they had never seen anything like that occur before. The service writer brought over the service manager, who took a look and suggested that perhaps there was a problem with the nozzles. He also stated that he had never seen this issue before. The dealership ordered new nozzles. I returned to the dealership this afternoon to have the replacement nozzles installed. When the function of the windshield washer was tested, the bottle again drained in about ten seconds. One of the technicians then tested a new Ford F150 that is in the shop today and it also drained rapidly. I asked that a new Maverick on the lot be tested, which the dealership immediately did, and it also drained in about ten seconds. Evidently, Ford has an issue with this function on some of their new vehicles. Windshield washing is an important safety feature and it is not functioning as it should on these three tested vehicles. This problem was observed and verified as never having been seen before by a Ford service writer, three Ford mechanics, and a Ford service manager. The selling Ford dealer is Crossroads Ford of Wake Forest, NC and the servicing dealer is Deacon Jones Ford of Goldsboro, NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11606148
Recall Date: Aug 2, 2024
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Corrective Action:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Additional Notes:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Mfg Campaign: 11605422
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Corrective Action:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Additional Notes:
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Mfg Campaign: 11605422
Recall Date: Jul 30, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Corrective Action:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Additional Notes:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Mfg Campaign: 11598899
Recall Date: Jul 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Corrective Action:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Additional Notes:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Mfg Campaign: 11598899
Recall Date: Jul 4, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Corrective Action:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Additional Notes:
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Mfg Campaign: 11598899
Recall Date: Jul 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
prematurely changed engine oil on New vehicle at 2200 miles, break-in period. I refilled with recommended 5.7 quarts of oil. Removed from the ramp. Level ground dip stick check. Over full. I removed 1.5 quarts, and see metal in Brand new oil. I have video. 2 weeks later I random removed 0.75 quart to inspect the integrity. More metal flakes from engine. Ford did not debur engine components of this vehicle.
Corrective Action:
prematurely changed engine oil on New vehicle at 2200 miles, break-in period. I refilled with recommended 5.7 quarts of oil. Removed from the ramp. Level ground dip stick check. Over full. I removed 1.5 quarts, and see metal in Brand new oil. I have video. 2 weeks later I random removed 0.75 quart to inspect the integrity. More metal flakes from engine. Ford did not debur engine components of this vehicle.
Additional Notes:
prematurely changed engine oil on New vehicle at 2200 miles, break-in period. I refilled with recommended 5.7 quarts of oil. Removed from the ramp. Level ground dip stick check. Over full. I removed 1.5 quarts, and see metal in Brand new oil. I have video. 2 weeks later I random removed 0.75 quart to inspect the integrity. More metal flakes from engine. Ford did not debur engine components of this vehicle.
Mfg Campaign: 11597958
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine lost power in middle of driving interstate at steady speed . Was not in middle of accelerating or braking .Had to coast do feeder road. Turn car off and Restart before engine would re-engage
Corrective Action:
Engine lost power in middle of driving interstate at steady speed . Was not in middle of accelerating or braking .Had to coast do feeder road. Turn car off and Restart before engine would re-engage
Additional Notes:
Engine lost power in middle of driving interstate at steady speed . Was not in middle of accelerating or braking .Had to coast do feeder road. Turn car off and Restart before engine would re-engage
Mfg Campaign: 11597725
Recall Date: Jun 29, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597231
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597231
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597231
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
Corrective Action:
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
Additional Notes:
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
Mfg Campaign: 11596591
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Corrective Action:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Additional Notes:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Mfg Campaign: 11596183
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Corrective Action:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Additional Notes:
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Mfg Campaign: 11596183
Recall Date: Jun 24, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
Corrective Action:
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
Additional Notes:
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
Mfg Campaign: 11595906
Recall Date: Jun 22, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
Corrective Action:
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
Additional Notes:
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
Mfg Campaign: 11592072
Recall Date: Jun 3, 2024
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