Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
At low speeds the brakes would jerk violently. Pressure on the brakes would change making seem like the car will not stop at times.
Corrective Action:
At low speeds the brakes would jerk violently. Pressure on the brakes would change making seem like the car will not stop at times.
Additional Notes:
At low speeds the brakes would jerk violently. Pressure on the brakes would change making seem like the car will not stop at times.
Mfg Campaign: 11474832
Recall Date: Jul 19, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I just wanted to share that my Maverick intermittently makes a hard clunking stop during low speed stop and go conditions. It also takes more brake pressure to stop as the truck feels like it’s trying to lunge forward. This occasional happens when parking the truck as well.
Corrective Action:
I just wanted to share that my Maverick intermittently makes a hard clunking stop during low speed stop and go conditions. It also takes more brake pressure to stop as the truck feels like it’s trying to lunge forward. This occasional happens when parking the truck as well.
Additional Notes:
I just wanted to share that my Maverick intermittently makes a hard clunking stop during low speed stop and go conditions. It also takes more brake pressure to stop as the truck feels like it’s trying to lunge forward. This occasional happens when parking the truck as well.
Mfg Campaign: 11474420
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Occasionally, when driving at very low speed (<5mph) the vehicle does not easily brake when I apply the brakes. The vehicle will continue to pull forward and it feels as if I am not applying the brakes at all. When this happens, I will push on the brake pedal with much more force and the vehicle will brake and stop. There is sometimes a clunk, or thudding sounds that accompanies the transition from pulling forward to braking.
Corrective Action:
Occasionally, when driving at very low speed (<5mph) the vehicle does not easily brake when I apply the brakes. The vehicle will continue to pull forward and it feels as if I am not applying the brakes at all. When this happens, I will push on the brake pedal with much more force and the vehicle will brake and stop. There is sometimes a clunk, or thudding sounds that accompanies the transition from pulling forward to braking.
Additional Notes:
Occasionally, when driving at very low speed (<5mph) the vehicle does not easily brake when I apply the brakes. The vehicle will continue to pull forward and it feels as if I am not applying the brakes at all. When this happens, I will push on the brake pedal with much more force and the vehicle will brake and stop. There is sometimes a clunk, or thudding sounds that accompanies the transition from pulling forward to braking.
Mfg Campaign: 11474460
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I, and many other 2022 Hybrid Ford Maverick owners have noted that the braking system in this vehicle is very inconsistent when at very low speeds. When approaching a full stop, the relatively linear (relatively smooth) feedback of increasing brake pedal input suddenly transitions to a very hard jerky stop near the end of the braking. This does not always occur, but most often it does, and one has to either guess or interpret when that will happen and release pressure brake pedal at just the right moment and then repress is very very gently to come to a smooth stop. This affect also makes stop and go driving extremely annoying. On one hand it makes you look like an idiot as your car jerks to a stop every few feet, but on the other hand it could be dangerous for some drivers and have less finesse in their foot and can't compensate and thus always come to abrupt stops in front of other vehicles in traffic. None of the other vehicles I have ever driven in my life were like this. It's a really bad brake system implementation. I believe it is software related since it does not always occur. Some of us theorize it has to do with the system transitioning from regenerative braking to the disc brakes. Ford company has not acknowledged this as a problem so far so there's nothing dealers can do, there's no "fix" since it isn't quite broken, but it's just bad and *potentially* dangerous.
Corrective Action:
I, and many other 2022 Hybrid Ford Maverick owners have noted that the braking system in this vehicle is very inconsistent when at very low speeds. When approaching a full stop, the relatively linear (relatively smooth) feedback of increasing brake pedal input suddenly transitions to a very hard jerky stop near the end of the braking. This does not always occur, but most often it does, and one has to either guess or interpret when that will happen and release pressure brake pedal at just the right moment and then repress is very very gently to come to a smooth stop. This affect also makes stop and go driving extremely annoying. On one hand it makes you look like an idiot as your car jerks to a stop every few feet, but on the other hand it could be dangerous for some drivers and have less finesse in their foot and can't compensate and thus always come to abrupt stops in front of other vehicles in traffic. None of the other vehicles I have ever driven in my life were like this. It's a really bad brake system implementation. I believe it is software related since it does not always occur. Some of us theorize it has to do with the system transitioning from regenerative braking to the disc brakes. Ford company has not acknowledged this as a problem so far so there's nothing dealers can do, there's no "fix" since it isn't quite broken, but it's just bad and *potentially* dangerous.
Additional Notes:
I, and many other 2022 Hybrid Ford Maverick owners have noted that the braking system in this vehicle is very inconsistent when at very low speeds. When approaching a full stop, the relatively linear (relatively smooth) feedback of increasing brake pedal input suddenly transitions to a very hard jerky stop near the end of the braking. This does not always occur, but most often it does, and one has to either guess or interpret when that will happen and release pressure brake pedal at just the right moment and then repress is very very gently to come to a smooth stop. This affect also makes stop and go driving extremely annoying. On one hand it makes you look like an idiot as your car jerks to a stop every few feet, but on the other hand it could be dangerous for some drivers and have less finesse in their foot and can't compensate and thus always come to abrupt stops in front of other vehicles in traffic. None of the other vehicles I have ever driven in my life were like this. It's a really bad brake system implementation. I believe it is software related since it does not always occur. Some of us theorize it has to do with the system transitioning from regenerative braking to the disc brakes. Ford company has not acknowledged this as a problem so far so there's nothing dealers can do, there's no "fix" since it isn't quite broken, but it's just bad and *potentially* dangerous.
Mfg Campaign: 11474038
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes seem to be reluctant to react to pressure on brake pedal at low speeds, like slowly rolling forward, and eventually a higher pressure is needed and an abrupt stop occurs. Also on a slippery road some abrupt stopping occured in a similar manner.
Corrective Action:
Brakes seem to be reluctant to react to pressure on brake pedal at low speeds, like slowly rolling forward, and eventually a higher pressure is needed and an abrupt stop occurs. Also on a slippery road some abrupt stopping occured in a similar manner.
Additional Notes:
Brakes seem to be reluctant to react to pressure on brake pedal at low speeds, like slowly rolling forward, and eventually a higher pressure is needed and an abrupt stop occurs. Also on a slippery road some abrupt stopping occured in a similar manner.
Mfg Campaign: 11474099
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Corrective Action:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Additional Notes:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Mfg Campaign: 11474134
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Corrective Action:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Additional Notes:
When I shift into drive gear it hesitates to go until it kicks into the battery drive mode. When I am at a stop sign you can feel it switching over and when I go to push on the gas to go from the stop sign it doesn't go immediately until it shifts to the electric mode. When I am in a drive thru and it switching from electric to gas mode it jerks like the transmission is going to fall out
Mfg Campaign: 11474134
Recall Date: Jul 15, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hybrid braking system has poor and potentially dangerous modulation when at slow speeds 0-3 mph with low or medium brake effort. The transition from regenerative braking to hydraulic braking is such that in these situations the vehicle fails to slow to a stop predictably and then suddenly jerks or grabs unexpectedly. This happens often in common situations like pulling into a parking space, to a stop sign or at a drive through. Mild to medium pedal effort results in a sensation of the vehicle failing to react to you. When pressure is gradually applied the brake system slams on creating a sudden and jolting stop. This is a problem I have had since the vehicle was new, and now has 10,000 miles. I filed a complaint with Ford and they took my information months ago but never followed up. I feel this problem is potentially dangerous as the system is not consistent from one stop to the next and could create an accident if the driver cannot negotiate its behavior and fails to stop in a controlled manner before hitting something or rolling out into traffic. A slippery surface like ice could cause a loss of control if the brakes grab suddenly.
Corrective Action:
Hybrid braking system has poor and potentially dangerous modulation when at slow speeds 0-3 mph with low or medium brake effort. The transition from regenerative braking to hydraulic braking is such that in these situations the vehicle fails to slow to a stop predictably and then suddenly jerks or grabs unexpectedly. This happens often in common situations like pulling into a parking space, to a stop sign or at a drive through. Mild to medium pedal effort results in a sensation of the vehicle failing to react to you. When pressure is gradually applied the brake system slams on creating a sudden and jolting stop. This is a problem I have had since the vehicle was new, and now has 10,000 miles. I filed a complaint with Ford and they took my information months ago but never followed up. I feel this problem is potentially dangerous as the system is not consistent from one stop to the next and could create an accident if the driver cannot negotiate its behavior and fails to stop in a controlled manner before hitting something or rolling out into traffic. A slippery surface like ice could cause a loss of control if the brakes grab suddenly.
Additional Notes:
Hybrid braking system has poor and potentially dangerous modulation when at slow speeds 0-3 mph with low or medium brake effort. The transition from regenerative braking to hydraulic braking is such that in these situations the vehicle fails to slow to a stop predictably and then suddenly jerks or grabs unexpectedly. This happens often in common situations like pulling into a parking space, to a stop sign or at a drive through. Mild to medium pedal effort results in a sensation of the vehicle failing to react to you. When pressure is gradually applied the brake system slams on creating a sudden and jolting stop. This is a problem I have had since the vehicle was new, and now has 10,000 miles. I filed a complaint with Ford and they took my information months ago but never followed up. I feel this problem is potentially dangerous as the system is not consistent from one stop to the next and could create an accident if the driver cannot negotiate its behavior and fails to stop in a controlled manner before hitting something or rolling out into traffic. A slippery surface like ice could cause a loss of control if the brakes grab suddenly.
Mfg Campaign: 11473946
Recall Date: Jul 14, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Ford Maverick Hybrid system attempts to use electrical regenerative braking at speeds that are too low to generate a braking effect. When creeping forward in stop and go traffic below 10 mph, depressing the brake pedal has zero effect on slowing the truck down. Depressing the brake pedal further does engage the hyrdaulic brakes to finally stop the vehicle. This has been a problem since I took delivery of the vehicle and I've had many close calls in traffic thanks to this defect. No warning lights are associated with this problem.
Corrective Action:
The Ford Maverick Hybrid system attempts to use electrical regenerative braking at speeds that are too low to generate a braking effect. When creeping forward in stop and go traffic below 10 mph, depressing the brake pedal has zero effect on slowing the truck down. Depressing the brake pedal further does engage the hyrdaulic brakes to finally stop the vehicle. This has been a problem since I took delivery of the vehicle and I've had many close calls in traffic thanks to this defect. No warning lights are associated with this problem.
Additional Notes:
The Ford Maverick Hybrid system attempts to use electrical regenerative braking at speeds that are too low to generate a braking effect. When creeping forward in stop and go traffic below 10 mph, depressing the brake pedal has zero effect on slowing the truck down. Depressing the brake pedal further does engage the hyrdaulic brakes to finally stop the vehicle. This has been a problem since I took delivery of the vehicle and I've had many close calls in traffic thanks to this defect. No warning lights are associated with this problem.
Mfg Campaign: 11473674
Recall Date: Jul 13, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I went to use the vehicle. All electrical components were not working. Unable to unlock car doors, shift the vehicle to neutral. Dash has no illumination at all. Occurred on July 5 and had used the car earlier in the morning without any issues. I had to have the vehicle towed to the dealer. Tow truck able to jumpstart vehicle to move onto the flatbed. Upon arrival at the dealer and subsequent inspection, found fuse had blown from the jumpstart of the truck. After the fuse was replaced, the dealer found a negative terminal connection from the harness had broken at the flat section. The harness is on national backorder. Repair is still waiting to occur.
Corrective Action:
I went to use the vehicle. All electrical components were not working. Unable to unlock car doors, shift the vehicle to neutral. Dash has no illumination at all. Occurred on July 5 and had used the car earlier in the morning without any issues. I had to have the vehicle towed to the dealer. Tow truck able to jumpstart vehicle to move onto the flatbed. Upon arrival at the dealer and subsequent inspection, found fuse had blown from the jumpstart of the truck. After the fuse was replaced, the dealer found a negative terminal connection from the harness had broken at the flat section. The harness is on national backorder. Repair is still waiting to occur.
Additional Notes:
I went to use the vehicle. All electrical components were not working. Unable to unlock car doors, shift the vehicle to neutral. Dash has no illumination at all. Occurred on July 5 and had used the car earlier in the morning without any issues. I had to have the vehicle towed to the dealer. Tow truck able to jumpstart vehicle to move onto the flatbed. Upon arrival at the dealer and subsequent inspection, found fuse had blown from the jumpstart of the truck. After the fuse was replaced, the dealer found a negative terminal connection from the harness had broken at the flat section. The harness is on national backorder. Repair is still waiting to occur.
Mfg Campaign: 11473489
Recall Date: Jul 12, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle is dead. Jump start, took to dealer. Defect in wiring harness. Wiring harness back ordered. Been without vehicle 9 days so far.
Corrective Action:
Vehicle is dead. Jump start, took to dealer. Defect in wiring harness. Wiring harness back ordered. Been without vehicle 9 days so far.
Additional Notes:
Vehicle is dead. Jump start, took to dealer. Defect in wiring harness. Wiring harness back ordered. Been without vehicle 9 days so far.
Mfg Campaign: 11473175
Recall Date: Jul 10, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Corrective Action:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Additional Notes:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Mfg Campaign: 11472593
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Corrective Action:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Additional Notes:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Mfg Campaign: 11472593
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Corrective Action:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Additional Notes:
With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.
Mfg Campaign: 11472593
Recall Date: Jul 6, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Corrective Action:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Additional Notes:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Mfg Campaign: 11471675
Recall Date: Jun 30, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Corrective Action:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Additional Notes:
I shut off my Maverick to get out and get some water, when I got back in my truck, it had NO power. It was as if the battery was dead. I had it jump started and drove home. In the middle of a intersection, while turning, the truck shut off completely. NO power. When this happens, you have no emergency lights and can not put it in neutral to push it off of a road. If you are on a back road with no lights, you can't turn on the hazards nor push the vehicle off the road out of traffic. It was the wiring harness that went bad. My Maverick is at the dealer right now waiting for the part to come in. This is becoming a common issue for the Truck across the US. The dealer confirmed it was wiring harness. A cop jumped started the truck for me the second time. I had to have somebody follow me home as it kept dying in the middle of the road on the way home. I consider this a safety issue as you have no lights to keep from getting hit by another vehicle and no way to put it in neutral so you can get it out of the road. There were no warning lights or symptoms that it was going to fail, it just stopped working.
Mfg Campaign: 11471675
Recall Date: Jun 30, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
the brake behavior is inconsistent. Sometimes the vehicle brakes hard just by barely pressing the brake. Other times are the opposite, takes more pressing power to stop the vehicle. Also, sometimes the brake makes a very sudden stop that even feels like I hit something with the vehicle.
Corrective Action:
the brake behavior is inconsistent. Sometimes the vehicle brakes hard just by barely pressing the brake. Other times are the opposite, takes more pressing power to stop the vehicle. Also, sometimes the brake makes a very sudden stop that even feels like I hit something with the vehicle.
Additional Notes:
the brake behavior is inconsistent. Sometimes the vehicle brakes hard just by barely pressing the brake. Other times are the opposite, takes more pressing power to stop the vehicle. Also, sometimes the brake makes a very sudden stop that even feels like I hit something with the vehicle.
Mfg Campaign: 11471682
Recall Date: Jun 30, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I returned from a short trip, 3 days to a truck that was completely dead. I received a notice via my ford mypass app that remote features were being shut off to conserve battery life. Upon arriving I could not open the door using the factory keypad, nor open the doors through the app. Required a call to Ford and tow truck driver broke into car to retrieve key that was left in the glove box. Car required a jump. After starting this hybrid, no engine combustion required, I drove approximately 20 miles and parked the truck. That night I received the warning again and started the car, ran it for 15 minutes then drove the truck to the dealership. After 9 days, dealership indicates that they replaced 12 v battery, and car is ready for pickup. Before I picked up the truck, I have the same low batter warning on the app and remote features have been turned off. I don't believe that the issue has been resolved and it is being reported by a large number of other Maverick owners on the follwing post https://www.mavericktruckclub.com/forum/threads/tracking-dead-hybrid-mavericks-reported-dealer-solutions-fixes.16862/.
Corrective Action:
I returned from a short trip, 3 days to a truck that was completely dead. I received a notice via my ford mypass app that remote features were being shut off to conserve battery life. Upon arriving I could not open the door using the factory keypad, nor open the doors through the app. Required a call to Ford and tow truck driver broke into car to retrieve key that was left in the glove box. Car required a jump. After starting this hybrid, no engine combustion required, I drove approximately 20 miles and parked the truck. That night I received the warning again and started the car, ran it for 15 minutes then drove the truck to the dealership. After 9 days, dealership indicates that they replaced 12 v battery, and car is ready for pickup. Before I picked up the truck, I have the same low batter warning on the app and remote features have been turned off. I don't believe that the issue has been resolved and it is being reported by a large number of other Maverick owners on the follwing post https://www.mavericktruckclub.com/forum/threads/tracking-dead-hybrid-mavericks-reported-dealer-solutions-fixes.16862/.
Additional Notes:
I returned from a short trip, 3 days to a truck that was completely dead. I received a notice via my ford mypass app that remote features were being shut off to conserve battery life. Upon arriving I could not open the door using the factory keypad, nor open the doors through the app. Required a call to Ford and tow truck driver broke into car to retrieve key that was left in the glove box. Car required a jump. After starting this hybrid, no engine combustion required, I drove approximately 20 miles and parked the truck. That night I received the warning again and started the car, ran it for 15 minutes then drove the truck to the dealership. After 9 days, dealership indicates that they replaced 12 v battery, and car is ready for pickup. Before I picked up the truck, I have the same low batter warning on the app and remote features have been turned off. I don't believe that the issue has been resolved and it is being reported by a large number of other Maverick owners on the follwing post https://www.mavericktruckclub.com/forum/threads/tracking-dead-hybrid-mavericks-reported-dealer-solutions-fixes.16862/.
Mfg Campaign: 11471716
Recall Date: Jun 30, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After taking the car for a quick ride to the local park we came home and parked. When we tried to lock the car- nothing happened. The car was dead. Battery was tested and was fine. Car could not even be jump started to disengage the parking brake. Car has been at the dealership for over 3 weeks. The problem is a part that connects electrical to engine (winding basket) is defective. Not sure if this could have happened while the car was in motion? Scary thought.
Corrective Action:
After taking the car for a quick ride to the local park we came home and parked. When we tried to lock the car- nothing happened. The car was dead. Battery was tested and was fine. Car could not even be jump started to disengage the parking brake. Car has been at the dealership for over 3 weeks. The problem is a part that connects electrical to engine (winding basket) is defective. Not sure if this could have happened while the car was in motion? Scary thought.
Additional Notes:
After taking the car for a quick ride to the local park we came home and parked. When we tried to lock the car- nothing happened. The car was dead. Battery was tested and was fine. Car could not even be jump started to disengage the parking brake. Car has been at the dealership for over 3 weeks. The problem is a part that connects electrical to engine (winding basket) is defective. Not sure if this could have happened while the car was in motion? Scary thought.
Mfg Campaign: 11471412
Recall Date: Jun 28, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 6-1-22, our truck died in the driveway - it wouldn’t lock with the key fob. Ford assistance was called for a tow. Tow truck driver jumped our truck to load it onto the tow truck. Dealership it was towed to confirmed the battery wiring harness issue. We’re still waiting for the part to arrive but we did get a loaner vehicle yesterday (6-23-22).
Corrective Action:
On 6-1-22, our truck died in the driveway - it wouldn’t lock with the key fob. Ford assistance was called for a tow. Tow truck driver jumped our truck to load it onto the tow truck. Dealership it was towed to confirmed the battery wiring harness issue. We’re still waiting for the part to arrive but we did get a loaner vehicle yesterday (6-23-22).
Additional Notes:
On 6-1-22, our truck died in the driveway - it wouldn’t lock with the key fob. Ford assistance was called for a tow. Tow truck driver jumped our truck to load it onto the tow truck. Dealership it was towed to confirmed the battery wiring harness issue. We’re still waiting for the part to arrive but we did get a loaner vehicle yesterday (6-23-22).
Mfg Campaign: 11470803
Recall Date: Jun 24, 2022
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