Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The entire electrical system failed and couldn’t be jump started by the Roadside Assistant.
Corrective Action:
The entire electrical system failed and couldn’t be jump started by the Roadside Assistant.
Additional Notes:
The entire electrical system failed and couldn’t be jump started by the Roadside Assistant.
Mfg Campaign: 11480319
Recall Date: Aug 20, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Went into a Walgreens,came out 10min later truck had no power what so ever, had truck jumped, drove to dealership truck was @ the dealership for 1month due to wiring harness on back order.
Corrective Action:
Went into a Walgreens,came out 10min later truck had no power what so ever, had truck jumped, drove to dealership truck was @ the dealership for 1month due to wiring harness on back order.
Additional Notes:
Went into a Walgreens,came out 10min later truck had no power what so ever, had truck jumped, drove to dealership truck was @ the dealership for 1month due to wiring harness on back order.
Mfg Campaign: 11480132
Recall Date: Aug 19, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Random shaking when I step on gas. Makes the whole truck shake but stops when I take my foot off gas and reapply. I took it to the dealership and they said they couldn’t find anything wrong and there’s no check engine light. It happens 2-3 times a month and only under light acceleration.
Corrective Action:
Random shaking when I step on gas. Makes the whole truck shake but stops when I take my foot off gas and reapply. I took it to the dealership and they said they couldn’t find anything wrong and there’s no check engine light. It happens 2-3 times a month and only under light acceleration.
Additional Notes:
Random shaking when I step on gas. Makes the whole truck shake but stops when I take my foot off gas and reapply. I took it to the dealership and they said they couldn’t find anything wrong and there’s no check engine light. It happens 2-3 times a month and only under light acceleration.
Mfg Campaign: 11480212
Recall Date: Aug 19, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Upon turning off the vehicle the electrical power throughout the entire vehicle will fail, leaving vehicle stuck in park, with no ability to move. After this occurs, vehicle will no longer start. If you are able to get vehicle to turn back on (either through jumping or putting pressure on the wire terminal near the underhood battery) the vehicle will die again once turned off. Issue began occuring at 8,000 miles, it has been reproduced at the dealership, and no warning lights alert the issue. Safety at risk due to high probability of being stranded when vehicle does not revive, and a possibility of the issue occuring while driving.
Corrective Action:
Upon turning off the vehicle the electrical power throughout the entire vehicle will fail, leaving vehicle stuck in park, with no ability to move. After this occurs, vehicle will no longer start. If you are able to get vehicle to turn back on (either through jumping or putting pressure on the wire terminal near the underhood battery) the vehicle will die again once turned off. Issue began occuring at 8,000 miles, it has been reproduced at the dealership, and no warning lights alert the issue. Safety at risk due to high probability of being stranded when vehicle does not revive, and a possibility of the issue occuring while driving.
Additional Notes:
Upon turning off the vehicle the electrical power throughout the entire vehicle will fail, leaving vehicle stuck in park, with no ability to move. After this occurs, vehicle will no longer start. If you are able to get vehicle to turn back on (either through jumping or putting pressure on the wire terminal near the underhood battery) the vehicle will die again once turned off. Issue began occuring at 8,000 miles, it has been reproduced at the dealership, and no warning lights alert the issue. Safety at risk due to high probability of being stranded when vehicle does not revive, and a possibility of the issue occuring while driving.
Mfg Campaign: 11479936
Recall Date: Aug 18, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is a wiring harness that connects the 12v battery in the hybrid Maverick versions with the components in the engine bay -- dozens of users in one the Maverick Truck Club forum have posted about this wiring harness failing due to a poor solder connection. This has now happened to me as well. In my case, there was no warning, the truck completely went dead after I came back to work from lunch. The entire electrical system, which runs off the 12v battery when you turn off the truck, was 100% dead. The battery was fine, at 12.5v, but the rest of the system couldn't access the battery power, and you couldn't turn the truck on to access the high voltage battery power since that relies on the 12v battery to engage the contactors. I had my truck towed to the dealership and it took them more than a week to get the part replaced. I told them what I knew about the issue and they determined that this wiring harness was indeed the problem. They said there is STILL no official bulletin by Ford and no recall at this time. This part needs to be recalled and fixed so people are not left stranded when it could be easily prevented due to a faulty part. I've attached my dealer's service notes.
Corrective Action:
There is a wiring harness that connects the 12v battery in the hybrid Maverick versions with the components in the engine bay -- dozens of users in one the Maverick Truck Club forum have posted about this wiring harness failing due to a poor solder connection. This has now happened to me as well. In my case, there was no warning, the truck completely went dead after I came back to work from lunch. The entire electrical system, which runs off the 12v battery when you turn off the truck, was 100% dead. The battery was fine, at 12.5v, but the rest of the system couldn't access the battery power, and you couldn't turn the truck on to access the high voltage battery power since that relies on the 12v battery to engage the contactors. I had my truck towed to the dealership and it took them more than a week to get the part replaced. I told them what I knew about the issue and they determined that this wiring harness was indeed the problem. They said there is STILL no official bulletin by Ford and no recall at this time. This part needs to be recalled and fixed so people are not left stranded when it could be easily prevented due to a faulty part. I've attached my dealer's service notes.
Additional Notes:
There is a wiring harness that connects the 12v battery in the hybrid Maverick versions with the components in the engine bay -- dozens of users in one the Maverick Truck Club forum have posted about this wiring harness failing due to a poor solder connection. This has now happened to me as well. In my case, there was no warning, the truck completely went dead after I came back to work from lunch. The entire electrical system, which runs off the 12v battery when you turn off the truck, was 100% dead. The battery was fine, at 12.5v, but the rest of the system couldn't access the battery power, and you couldn't turn the truck on to access the high voltage battery power since that relies on the 12v battery to engage the contactors. I had my truck towed to the dealership and it took them more than a week to get the part replaced. I told them what I knew about the issue and they determined that this wiring harness was indeed the problem. They said there is STILL no official bulletin by Ford and no recall at this time. This part needs to be recalled and fixed so people are not left stranded when it could be easily prevented due to a faulty part. I've attached my dealer's service notes.
Mfg Campaign: 11480022
Recall Date: Aug 18, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electrical power harness failed, shutting down all electrical systems. The emergency brake, engine, and instruments immediately ceased to function. The dealer diagnosed a faulty wiring harness and replaced the component, Ford Part# LX6Z-14290-PA. No warning lamps, messages, or other symptoms of the problem were observed before the shut-down.
Corrective Action:
Electrical power harness failed, shutting down all electrical systems. The emergency brake, engine, and instruments immediately ceased to function. The dealer diagnosed a faulty wiring harness and replaced the component, Ford Part# LX6Z-14290-PA. No warning lamps, messages, or other symptoms of the problem were observed before the shut-down.
Additional Notes:
Electrical power harness failed, shutting down all electrical systems. The emergency brake, engine, and instruments immediately ceased to function. The dealer diagnosed a faulty wiring harness and replaced the component, Ford Part# LX6Z-14290-PA. No warning lamps, messages, or other symptoms of the problem were observed before the shut-down.
Mfg Campaign: 11480063
Recall Date: Aug 18, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle on multiple occasions exhibits a dead condition (no power delivery from battery). Essentially nothing is operating requiring a jump to reset the vehicle. Ford was unable to resolve on the first visit. Concerned that the vehicle will suddenly die while operating. Multiple occurrences of "dead vehicle" reported by hybrid owners
Corrective Action:
Vehicle on multiple occasions exhibits a dead condition (no power delivery from battery). Essentially nothing is operating requiring a jump to reset the vehicle. Ford was unable to resolve on the first visit. Concerned that the vehicle will suddenly die while operating. Multiple occurrences of "dead vehicle" reported by hybrid owners
Additional Notes:
Vehicle on multiple occasions exhibits a dead condition (no power delivery from battery). Essentially nothing is operating requiring a jump to reset the vehicle. Ford was unable to resolve on the first visit. Concerned that the vehicle will suddenly die while operating. Multiple occurrences of "dead vehicle" reported by hybrid owners
Mfg Campaign: 11479332
Recall Date: Aug 15, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Corrective Action:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Additional Notes:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Mfg Campaign: 11479009
Recall Date: Aug 12, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Corrective Action:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Additional Notes:
Purchased new 7-22-2022. On 8-10-2022 drove 14 mi, parked for 2 hours, tried to start truck, message on dash said “stop safely now “, with red triangle, check engine, battery warning lights. Tried repeatedly to start truck waiting 15 minutes each time, wouldn’t start. Used ford pass on phone to call for tow. When tow arrived 30 minutes later the truck started like normal. Drove around parking lot while tow truck waited seemed normal so I drove home. Had dealer check 12v battery on 8-12 and it was fine. Made appointment for diagnostic testing for 8-22. Other owners have received “stop safely now” message while driving on highway, engine lost power and coasted to stop on side of road - obviously a serious safety concern.
Mfg Campaign: 11479009
Recall Date: Aug 12, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Returning home from vacation. Stopped for lunch. Went back to vehicle and Vehicle was dead. After repeatedly hitting unlock button was able to unlock vehicle. Since I was aware of this potential issue I had a battery booster jump pack in the vehicle...but if you can't unlock the vehicle you are out of luck. Luckily after repeatedly hitting unlock...it eventually unlocked. When I got in I tried to start it but instead got a message saying "No Key Detected". I got my battery pack out and hooked it up...hit boost. Went to start the Mav and instantly it started. When I got ready to go, I could not move the dial from Park to Drive and still was getting the "No Key Detected" message. It took about 2 or 3 minutes for the key to be detected. Drove vehicle to dealership and and am awaiting repairs. Suspect this is a wiring harness issue that have been reported by numerous Maverick owners. Seems like a TSP/Recall is in order! Only have 1,155 miles on this new vehicle.
Corrective Action:
Returning home from vacation. Stopped for lunch. Went back to vehicle and Vehicle was dead. After repeatedly hitting unlock button was able to unlock vehicle. Since I was aware of this potential issue I had a battery booster jump pack in the vehicle...but if you can't unlock the vehicle you are out of luck. Luckily after repeatedly hitting unlock...it eventually unlocked. When I got in I tried to start it but instead got a message saying "No Key Detected". I got my battery pack out and hooked it up...hit boost. Went to start the Mav and instantly it started. When I got ready to go, I could not move the dial from Park to Drive and still was getting the "No Key Detected" message. It took about 2 or 3 minutes for the key to be detected. Drove vehicle to dealership and and am awaiting repairs. Suspect this is a wiring harness issue that have been reported by numerous Maverick owners. Seems like a TSP/Recall is in order! Only have 1,155 miles on this new vehicle.
Additional Notes:
Returning home from vacation. Stopped for lunch. Went back to vehicle and Vehicle was dead. After repeatedly hitting unlock button was able to unlock vehicle. Since I was aware of this potential issue I had a battery booster jump pack in the vehicle...but if you can't unlock the vehicle you are out of luck. Luckily after repeatedly hitting unlock...it eventually unlocked. When I got in I tried to start it but instead got a message saying "No Key Detected". I got my battery pack out and hooked it up...hit boost. Went to start the Mav and instantly it started. When I got ready to go, I could not move the dial from Park to Drive and still was getting the "No Key Detected" message. It took about 2 or 3 minutes for the key to be detected. Drove vehicle to dealership and and am awaiting repairs. Suspect this is a wiring harness issue that have been reported by numerous Maverick owners. Seems like a TSP/Recall is in order! Only have 1,155 miles on this new vehicle.
Mfg Campaign: 11479071
Recall Date: Aug 12, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sometimes when coming to a full stop and when moving slow and braking in parking lots the brakes seem to not fully engage and then at the last second they grab hard to stop the truck. I can see this as being potentially hazardous ,especially in a parking lot or when conditions are slippery.
Corrective Action:
Sometimes when coming to a full stop and when moving slow and braking in parking lots the brakes seem to not fully engage and then at the last second they grab hard to stop the truck. I can see this as being potentially hazardous ,especially in a parking lot or when conditions are slippery.
Additional Notes:
Sometimes when coming to a full stop and when moving slow and braking in parking lots the brakes seem to not fully engage and then at the last second they grab hard to stop the truck. I can see this as being potentially hazardous ,especially in a parking lot or when conditions are slippery.
Mfg Campaign: 11478679
Recall Date: Aug 10, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Had vehicle towed into shop because it was dead and jumping it couldn't sustain a charge. Dealer took a week to determine it was a DC converter problem and ordered part to replace. After replacement, it was determined it was a battery cable and has been backordered for 2 months. Parking brake error message was present randomly, otherwise no other warnings occurred.
Corrective Action:
Had vehicle towed into shop because it was dead and jumping it couldn't sustain a charge. Dealer took a week to determine it was a DC converter problem and ordered part to replace. After replacement, it was determined it was a battery cable and has been backordered for 2 months. Parking brake error message was present randomly, otherwise no other warnings occurred.
Additional Notes:
Had vehicle towed into shop because it was dead and jumping it couldn't sustain a charge. Dealer took a week to determine it was a DC converter problem and ordered part to replace. After replacement, it was determined it was a battery cable and has been backordered for 2 months. Parking brake error message was present randomly, otherwise no other warnings occurred.
Mfg Campaign: 11477294
Recall Date: Aug 3, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Corrective Action:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Additional Notes:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Mfg Campaign: 11476839
Recall Date: Aug 1, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Corrective Action:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Additional Notes:
I was driving on the highway at about 70 MPH when the truck gave me a "Powertrain Malfunction/Reduced Power" notification & the red battery light came on. The truck then had a "Pull Over Immediately" (Not 100% sure on the wording) notification on the dashboard and stopped accelerating. Once the notification popped up and the truck stopped accelerating, the air conditioning & power steering also stopped working. I was able to coast long enough to get over to the shoulder where I was able to call a tow truck. While waiting for the tow truck, the truck would not start, the hood latch would not open, and it was unable to shift gears so it could not be put in neutral to be towed.
Mfg Campaign: 11476839
Recall Date: Aug 1, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Hybrid vehicle. Very jerky and rough low speed braking. The transition from regenerative braking to mechanical/hydraulic is extremely jerky and rough. Sometimes the hand off between regenerative and mechanical leaves me with no brakes at all and I am forced to slam the brakes. In a parking lot I look like a rank amateur driver. I've been driving for 52 years and have never experienced anything like this. It always happens no matter what I do. Over 5000 miles on the odometer.
Corrective Action:
Hybrid vehicle. Very jerky and rough low speed braking. The transition from regenerative braking to mechanical/hydraulic is extremely jerky and rough. Sometimes the hand off between regenerative and mechanical leaves me with no brakes at all and I am forced to slam the brakes. In a parking lot I look like a rank amateur driver. I've been driving for 52 years and have never experienced anything like this. It always happens no matter what I do. Over 5000 miles on the odometer.
Additional Notes:
Hybrid vehicle. Very jerky and rough low speed braking. The transition from regenerative braking to mechanical/hydraulic is extremely jerky and rough. Sometimes the hand off between regenerative and mechanical leaves me with no brakes at all and I am forced to slam the brakes. In a parking lot I look like a rank amateur driver. I've been driving for 52 years and have never experienced anything like this. It always happens no matter what I do. Over 5000 miles on the odometer.
Mfg Campaign: 11476181
Recall Date: Jul 27, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Loose connection for positive cable on wiring harness under the hood causes intermittent complete failure of electrical system. Car is unable to start when the connection is loose without a jump.
Corrective Action:
Loose connection for positive cable on wiring harness under the hood causes intermittent complete failure of electrical system. Car is unable to start when the connection is loose without a jump.
Additional Notes:
Loose connection for positive cable on wiring harness under the hood causes intermittent complete failure of electrical system. Car is unable to start when the connection is loose without a jump.
Mfg Campaign: 11475339
Recall Date: Jul 22, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Corrective Action:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Additional Notes:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Mfg Campaign: 11474866
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Corrective Action:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Additional Notes:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Mfg Campaign: 11474866
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Corrective Action:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Additional Notes:
Vehicle would not start due to electrical connection, check engine light on, all driver assist features disabled.
Mfg Campaign: 11474866
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Sudden lose of braking due to a specific set of circumstances. I've had this about 7 times now inside of 1,000 miles of driving (new car). Seems to happen when: Traction battery is near full. I've only been able to read the traction battery capacity for a day now, seems 70% is near full as far as regenerative braking is concerned. I started my car today as 55degrees OAT with a 63% full battery. My initial drive is downhill for the first 1.5 miles with the first .5 being very downhill. This event normally happens at the bottom of that .5 miles. I went from 63% to right at 70% inside of that. This car has a "ev coach" bar that shows (if you turn it on, which I only did very recent). Normally this bar stays within the lines. When this happens it goes beyond the lines. I get NO CEl/warning lights. I just lose braking suddenly (regenerative) and have to brake it myself (a very sudden loose). I do have videos of this happening now.
Corrective Action:
Sudden lose of braking due to a specific set of circumstances. I've had this about 7 times now inside of 1,000 miles of driving (new car). Seems to happen when: Traction battery is near full. I've only been able to read the traction battery capacity for a day now, seems 70% is near full as far as regenerative braking is concerned. I started my car today as 55degrees OAT with a 63% full battery. My initial drive is downhill for the first 1.5 miles with the first .5 being very downhill. This event normally happens at the bottom of that .5 miles. I went from 63% to right at 70% inside of that. This car has a "ev coach" bar that shows (if you turn it on, which I only did very recent). Normally this bar stays within the lines. When this happens it goes beyond the lines. I get NO CEl/warning lights. I just lose braking suddenly (regenerative) and have to brake it myself (a very sudden loose). I do have videos of this happening now.
Additional Notes:
Sudden lose of braking due to a specific set of circumstances. I've had this about 7 times now inside of 1,000 miles of driving (new car). Seems to happen when: Traction battery is near full. I've only been able to read the traction battery capacity for a day now, seems 70% is near full as far as regenerative braking is concerned. I started my car today as 55degrees OAT with a 63% full battery. My initial drive is downhill for the first 1.5 miles with the first .5 being very downhill. This event normally happens at the bottom of that .5 miles. I went from 63% to right at 70% inside of that. This car has a "ev coach" bar that shows (if you turn it on, which I only did very recent). Normally this bar stays within the lines. When this happens it goes beyond the lines. I get NO CEl/warning lights. I just lose braking suddenly (regenerative) and have to brake it myself (a very sudden loose). I do have videos of this happening now.
Mfg Campaign: 11474676
Recall Date: Jul 19, 2022
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