Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes become stiff at low speeds especially when used frequently like stop or go traffic. The brakes will become stiff then unresponsive followed by a jolting grab by the breaks. There have been a few close calls parking and rolling to a stop and having the breaks being unresponsive. the problem is recurring and intermittent.
Corrective Action:
The brakes become stiff at low speeds especially when used frequently like stop or go traffic. The brakes will become stiff then unresponsive followed by a jolting grab by the breaks. There have been a few close calls parking and rolling to a stop and having the breaks being unresponsive. the problem is recurring and intermittent.
Additional Notes:
The brakes become stiff at low speeds especially when used frequently like stop or go traffic. The brakes will become stiff then unresponsive followed by a jolting grab by the breaks. There have been a few close calls parking and rolling to a stop and having the breaks being unresponsive. the problem is recurring and intermittent.
Mfg Campaign: 11528665
Recall Date: Jun 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Corrective Action:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Additional Notes:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Mfg Campaign: 11527933
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Corrective Action:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Additional Notes:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Mfg Campaign: 11527933
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Corrective Action:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Additional Notes:
Parked in front of garage turn off and knew something was not right. truck loss all power . was dead ,,completely dead. The next day I was leaving for a trip. called for tow and tow could not jump it. truck would not go into neutral. Hybrid electric transmission would not go into neutral. I left for trip came back and still dead. had to call for another tow, tried to jump will not jump or turn over. would not go into neutral. could not push truck or unlock or turn steering wheel. this is a major safety issue. If you kid is in the truck you can not open the truck. If the truck is on fire and your kid is in the truck. you can not open the truck!. if the truck died at Rail road track. died on freeway , or when in traffic your doomed. It had to be put on four wheel dolly and towed to dealer at dealer over 30 days. still has a fire recall ford does not have a fix for. heat exchanger, hybrid cable, battery changed and dont feel safe to drive it.
Mfg Campaign: 11527933
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
When coming to a complete stop at low speeds, the vehicle suddenly lurches forward unexpectedly which may cause an accident. It's not consistent, so it catches you off guard when it happens. I'm concerned that this may cause me to hit a another car or worse yet a pedestrian crossing an intersection.
Corrective Action:
When coming to a complete stop at low speeds, the vehicle suddenly lurches forward unexpectedly which may cause an accident. It's not consistent, so it catches you off guard when it happens. I'm concerned that this may cause me to hit a another car or worse yet a pedestrian crossing an intersection.
Additional Notes:
When coming to a complete stop at low speeds, the vehicle suddenly lurches forward unexpectedly which may cause an accident. It's not consistent, so it catches you off guard when it happens. I'm concerned that this may cause me to hit a another car or worse yet a pedestrian crossing an intersection.
Mfg Campaign: 11526853
Recall Date: Jun 13, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I cut the car off for a few minutes to help another driver on the side of the road. When I returned, nothing would work. I could not start the vehicle, the emergency lights would not work, no lights or screens would work, I could not get the vehicle out of park or disengage the steering lock so I could push it to the side of the road. There were no warning lights or notifications prior to this happening. This car has 11,000 miles on it and is still under warranty. The only anomaly I noticed is that the radio stopped working some time before this happened. I did notice the odor of electrical overheating when I got out of the car. Having an immobile car on the side of the road with no warning lights is, in my view, a gross safety problem. I have returned it to Ford, but they cannot say even when they will diagnose it. In the meantime, I am without transportation and have had to rent a vehicle at my own expense.
Corrective Action:
I cut the car off for a few minutes to help another driver on the side of the road. When I returned, nothing would work. I could not start the vehicle, the emergency lights would not work, no lights or screens would work, I could not get the vehicle out of park or disengage the steering lock so I could push it to the side of the road. There were no warning lights or notifications prior to this happening. This car has 11,000 miles on it and is still under warranty. The only anomaly I noticed is that the radio stopped working some time before this happened. I did notice the odor of electrical overheating when I got out of the car. Having an immobile car on the side of the road with no warning lights is, in my view, a gross safety problem. I have returned it to Ford, but they cannot say even when they will diagnose it. In the meantime, I am without transportation and have had to rent a vehicle at my own expense.
Additional Notes:
I cut the car off for a few minutes to help another driver on the side of the road. When I returned, nothing would work. I could not start the vehicle, the emergency lights would not work, no lights or screens would work, I could not get the vehicle out of park or disengage the steering lock so I could push it to the side of the road. There were no warning lights or notifications prior to this happening. This car has 11,000 miles on it and is still under warranty. The only anomaly I noticed is that the radio stopped working some time before this happened. I did notice the odor of electrical overheating when I got out of the car. Having an immobile car on the side of the road with no warning lights is, in my view, a gross safety problem. I have returned it to Ford, but they cannot say even when they will diagnose it. In the meantime, I am without transportation and have had to rent a vehicle at my own expense.
Mfg Campaign: 11525488
Recall Date: Jun 5, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Corrective Action:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Additional Notes:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Mfg Campaign: 11525174
Recall Date: Jun 3, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Corrective Action:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Additional Notes:
As I was driving and began to slow down the vehicle switched from gas to electric driving and during the transition the entire vehicle started shaking excessively. As it happened it felt like the engine or transmission was the cause of the shake. This has happened 4 times randomly so far.
Mfg Campaign: 11525174
Recall Date: Jun 3, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car electrical system was completely dead at only 9500 miles and required a jumpstart and battery replacement
Corrective Action:
Car electrical system was completely dead at only 9500 miles and required a jumpstart and battery replacement
Additional Notes:
Car electrical system was completely dead at only 9500 miles and required a jumpstart and battery replacement
Mfg Campaign: 11524821
Recall Date: Jun 1, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle seems to have a problem with the brakes engaging when trying to stop. Will have it inspected soon to see why. But has gotten me close to hitting other cars at times because when trying to ease into a stop or simply move up in line brake won't engage for a bit then all the sudden engage and will jerk the vehicle from the sudden stop. And happens frequently
Corrective Action:
Vehicle seems to have a problem with the brakes engaging when trying to stop. Will have it inspected soon to see why. But has gotten me close to hitting other cars at times because when trying to ease into a stop or simply move up in line brake won't engage for a bit then all the sudden engage and will jerk the vehicle from the sudden stop. And happens frequently
Additional Notes:
Vehicle seems to have a problem with the brakes engaging when trying to stop. Will have it inspected soon to see why. But has gotten me close to hitting other cars at times because when trying to ease into a stop or simply move up in line brake won't engage for a bit then all the sudden engage and will jerk the vehicle from the sudden stop. And happens frequently
Mfg Campaign: 11524712
Recall Date: May 31, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact stated while driving at various speeds and depressing the brake pedal, the brakes were grabbing, causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who performed a software update under an unknown TSB; however, the failure persisted. The local dealer was notified of the failure, but no additional assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 20.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact stated while driving at various speeds and depressing the brake pedal, the brakes were grabbing, causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who performed a software update under an unknown TSB; however, the failure persisted. The local dealer was notified of the failure, but no additional assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 20.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact stated while driving at various speeds and depressing the brake pedal, the brakes were grabbing, causing the vehicle to abruptly stop. The vehicle was taken to the local dealer who performed a software update under an unknown TSB; however, the failure persisted. The local dealer was notified of the failure, but no additional assistance was provided. The manufacturer was not notified of the failure. The failure mileage was 20.
Mfg Campaign: 11524415
Recall Date: May 30, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No power to vehicle. Had this occurred anywhere else (as I was very close to my home) I would have been stranded, or possibly gotten into an accident had it occurred on the Highway. No technician has inspected it yet, as it just happened this morning. Upon looking into what the issue could be, I quickly identified that this seems to be an incredibly common, almost ubiquitous issue with the Ford Maverick XLT Hybrid and without the resources necessary to fix the issue, I have no recourse. This vehicle is just over one year old and I feel that this is unacceptable, especially for a vehicle so reliant on electricity.
Corrective Action:
No power to vehicle. Had this occurred anywhere else (as I was very close to my home) I would have been stranded, or possibly gotten into an accident had it occurred on the Highway. No technician has inspected it yet, as it just happened this morning. Upon looking into what the issue could be, I quickly identified that this seems to be an incredibly common, almost ubiquitous issue with the Ford Maverick XLT Hybrid and without the resources necessary to fix the issue, I have no recourse. This vehicle is just over one year old and I feel that this is unacceptable, especially for a vehicle so reliant on electricity.
Additional Notes:
No power to vehicle. Had this occurred anywhere else (as I was very close to my home) I would have been stranded, or possibly gotten into an accident had it occurred on the Highway. No technician has inspected it yet, as it just happened this morning. Upon looking into what the issue could be, I quickly identified that this seems to be an incredibly common, almost ubiquitous issue with the Ford Maverick XLT Hybrid and without the resources necessary to fix the issue, I have no recourse. This vehicle is just over one year old and I feel that this is unacceptable, especially for a vehicle so reliant on electricity.
Mfg Campaign: 11523725
Recall Date: May 24, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
5/21/2023 8:45pm Driving south on I-15 through Temecula, a “Service Vehicle Soon” warning showed up on display, I pushed “OK” to clear the message and then “Shift Sys Fault” warning showed up while the gear selector showed a flashing “D” 8:48pm (see Ford Pass app) mileage 5,286 Then “Powertrain Malfunction / Reduce Power” warning showed up and the truck started to lose speed. I put the Emergency Flashers on and started to maneuver to the right lane. The truck continued to lose power and the truck kept slowing even though I depressed the accelerator to try to increase speed and keep up with the freeway traffic so I could safely pull off the freeway onto the right shoulder. The gear selector was now flashing “P” even though we were going over 50 MPH. I turned the selector knob clockwise to try to move to “D” fearing that the transmission would self-destruct if it did engage Park. The selector did seem to change to D, still flashing, but I couldn’t say if it stayed there for sure because I was too busy avoiding traffic to get off the freeway. As I pulled onto the shoulder continuing to slow, the emergency brake engaged and the transmission shifted into Park while we were still moving at approximately 5 to 10 MPH and the truck skidded abruptly to a stop making grinding noises. The transmission would not shift out of Park and the parking brake would not release. Note: This Maverick experienced many similar "Shift Sys Faults" errors several months ago although never while the truck was moving. Ford replaced the transmission on Dec 5, 2022 and the vehicle was operating normally until this event. Ford file CAS-38767629-B5P4Y1 9:28pm When Ford Emergency Service advised no help was coming, I turned the key on and I was able to shift the transmission to Drive and continue home. In previous events, after waiting 20-30 mins the fault would clear and the transmission and parking brake would function again. We continued home, 39 miles, without incident. Faults attached
Corrective Action:
5/21/2023 8:45pm Driving south on I-15 through Temecula, a “Service Vehicle Soon” warning showed up on display, I pushed “OK” to clear the message and then “Shift Sys Fault” warning showed up while the gear selector showed a flashing “D” 8:48pm (see Ford Pass app) mileage 5,286 Then “Powertrain Malfunction / Reduce Power” warning showed up and the truck started to lose speed. I put the Emergency Flashers on and started to maneuver to the right lane. The truck continued to lose power and the truck kept slowing even though I depressed the accelerator to try to increase speed and keep up with the freeway traffic so I could safely pull off the freeway onto the right shoulder. The gear selector was now flashing “P” even though we were going over 50 MPH. I turned the selector knob clockwise to try to move to “D” fearing that the transmission would self-destruct if it did engage Park. The selector did seem to change to D, still flashing, but I couldn’t say if it stayed there for sure because I was too busy avoiding traffic to get off the freeway. As I pulled onto the shoulder continuing to slow, the emergency brake engaged and the transmission shifted into Park while we were still moving at approximately 5 to 10 MPH and the truck skidded abruptly to a stop making grinding noises. The transmission would not shift out of Park and the parking brake would not release. Note: This Maverick experienced many similar "Shift Sys Faults" errors several months ago although never while the truck was moving. Ford replaced the transmission on Dec 5, 2022 and the vehicle was operating normally until this event. Ford file CAS-38767629-B5P4Y1 9:28pm When Ford Emergency Service advised no help was coming, I turned the key on and I was able to shift the transmission to Drive and continue home. In previous events, after waiting 20-30 mins the fault would clear and the transmission and parking brake would function again. We continued home, 39 miles, without incident. Faults attached
Additional Notes:
5/21/2023 8:45pm Driving south on I-15 through Temecula, a “Service Vehicle Soon” warning showed up on display, I pushed “OK” to clear the message and then “Shift Sys Fault” warning showed up while the gear selector showed a flashing “D” 8:48pm (see Ford Pass app) mileage 5,286 Then “Powertrain Malfunction / Reduce Power” warning showed up and the truck started to lose speed. I put the Emergency Flashers on and started to maneuver to the right lane. The truck continued to lose power and the truck kept slowing even though I depressed the accelerator to try to increase speed and keep up with the freeway traffic so I could safely pull off the freeway onto the right shoulder. The gear selector was now flashing “P” even though we were going over 50 MPH. I turned the selector knob clockwise to try to move to “D” fearing that the transmission would self-destruct if it did engage Park. The selector did seem to change to D, still flashing, but I couldn’t say if it stayed there for sure because I was too busy avoiding traffic to get off the freeway. As I pulled onto the shoulder continuing to slow, the emergency brake engaged and the transmission shifted into Park while we were still moving at approximately 5 to 10 MPH and the truck skidded abruptly to a stop making grinding noises. The transmission would not shift out of Park and the parking brake would not release. Note: This Maverick experienced many similar "Shift Sys Faults" errors several months ago although never while the truck was moving. Ford replaced the transmission on Dec 5, 2022 and the vehicle was operating normally until this event. Ford file CAS-38767629-B5P4Y1 9:28pm When Ford Emergency Service advised no help was coming, I turned the key on and I was able to shift the transmission to Drive and continue home. In previous events, after waiting 20-30 mins the fault would clear and the transmission and parking brake would function again. We continued home, 39 miles, without incident. Faults attached
Mfg Campaign: 11523373
Recall Date: May 23, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes grab abruptly at slow speeds. This doesn't occur every time but when it does occur it can be significant enough to launch an unfastened dog into the front console. At times it feels like the car wants to lunge forward for a second then the brakes grab as if they are locking up. This only occurs at slow speeds like in a parking lot.
Corrective Action:
Brakes grab abruptly at slow speeds. This doesn't occur every time but when it does occur it can be significant enough to launch an unfastened dog into the front console. At times it feels like the car wants to lunge forward for a second then the brakes grab as if they are locking up. This only occurs at slow speeds like in a parking lot.
Additional Notes:
Brakes grab abruptly at slow speeds. This doesn't occur every time but when it does occur it can be significant enough to launch an unfastened dog into the front console. At times it feels like the car wants to lunge forward for a second then the brakes grab as if they are locking up. This only occurs at slow speeds like in a parking lot.
Mfg Campaign: 11523284
Recall Date: May 22, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking issue at slow speed , jerky and unpredictable especially in reverse. hard to duplicate on demand but not real comfortable with this, going to dealer for updated resolution. But I've heard of bad feedback on results from others in my maverick owners club. I am hoping for a more permanent fix for our family investment.
Corrective Action:
Braking issue at slow speed , jerky and unpredictable especially in reverse. hard to duplicate on demand but not real comfortable with this, going to dealer for updated resolution. But I've heard of bad feedback on results from others in my maverick owners club. I am hoping for a more permanent fix for our family investment.
Additional Notes:
Braking issue at slow speed , jerky and unpredictable especially in reverse. hard to duplicate on demand but not real comfortable with this, going to dealer for updated resolution. But I've heard of bad feedback on results from others in my maverick owners club. I am hoping for a more permanent fix for our family investment.
Mfg Campaign: 11523081
Recall Date: May 21, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact stated while her husband was driving 60 MPH and entering the interstate highway, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle instead decelerated to 40 MPH. The contact stated that the driver safely exited the roadway. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle continued to experience the failure. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact stated while her husband was driving 60 MPH and entering the interstate highway, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle instead decelerated to 40 MPH. The contact stated that the driver safely exited the roadway. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle continued to experience the failure. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact stated while her husband was driving 60 MPH and entering the interstate highway, the accelerator pedal was depressed but the vehicle failed to accelerate. The vehicle instead decelerated to 40 MPH. The contact stated that the driver safely exited the roadway. The driver was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle continued to experience the failure. The contact took the vehicle back to the local dealer, but the mechanic was unable to duplicate the failure. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11521469
Recall Date: May 11, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 22V594000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11521135
Recall Date: May 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
There is a drivetrain shudder/vibration at lower speeds, while accelerating, and decelerating. Taking off from a stop seems to cause it most often, but not always. Vehicle does seems to recover, but stumbles a little. This is an intermittent problem, it has only 7,500 miles, no dealer is able to "reproduce" the problem yet. No warning lights, or DTC's. I am not sure it is a safety issue yet, but if the drivetrain suddenly disengages while traveling down the highway because of these symptoms now, I can see a real safety concern.
Corrective Action:
There is a drivetrain shudder/vibration at lower speeds, while accelerating, and decelerating. Taking off from a stop seems to cause it most often, but not always. Vehicle does seems to recover, but stumbles a little. This is an intermittent problem, it has only 7,500 miles, no dealer is able to "reproduce" the problem yet. No warning lights, or DTC's. I am not sure it is a safety issue yet, but if the drivetrain suddenly disengages while traveling down the highway because of these symptoms now, I can see a real safety concern.
Additional Notes:
There is a drivetrain shudder/vibration at lower speeds, while accelerating, and decelerating. Taking off from a stop seems to cause it most often, but not always. Vehicle does seems to recover, but stumbles a little. This is an intermittent problem, it has only 7,500 miles, no dealer is able to "reproduce" the problem yet. No warning lights, or DTC's. I am not sure it is a safety issue yet, but if the drivetrain suddenly disengages while traveling down the highway because of these symptoms now, I can see a real safety concern.
Mfg Campaign: 11519599
Recall Date: Apr 29, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Despite having the Tsb done to fix the Grabby Brakes problem, it is now worse. The brakes now have a void zone in the pedal travel, which makes these brakes even trickier to use. Also when the brakes grab about 1/2 the time it also makes the vehicle steer to the right. On the enclosed photo this was the damage done to my vehicle when pulling into the garage, when the brakes grabbed and pulled the vehicle to the right. In summary this is a problem which needs to be fixed before the brakes grab and pull me into another vehicle in a tight parking scenario. God forbid the brakes would cause my vehicle to veer into a person standing nearby. In summary the brakes are not something I can rely on with confidence.
Corrective Action:
Despite having the Tsb done to fix the Grabby Brakes problem, it is now worse. The brakes now have a void zone in the pedal travel, which makes these brakes even trickier to use. Also when the brakes grab about 1/2 the time it also makes the vehicle steer to the right. On the enclosed photo this was the damage done to my vehicle when pulling into the garage, when the brakes grabbed and pulled the vehicle to the right. In summary this is a problem which needs to be fixed before the brakes grab and pull me into another vehicle in a tight parking scenario. God forbid the brakes would cause my vehicle to veer into a person standing nearby. In summary the brakes are not something I can rely on with confidence.
Additional Notes:
Despite having the Tsb done to fix the Grabby Brakes problem, it is now worse. The brakes now have a void zone in the pedal travel, which makes these brakes even trickier to use. Also when the brakes grab about 1/2 the time it also makes the vehicle steer to the right. On the enclosed photo this was the damage done to my vehicle when pulling into the garage, when the brakes grabbed and pulled the vehicle to the right. In summary this is a problem which needs to be fixed before the brakes grab and pull me into another vehicle in a tight parking scenario. God forbid the brakes would cause my vehicle to veer into a person standing nearby. In summary the brakes are not something I can rely on with confidence.
Mfg Campaign: 11519049
Recall Date: Apr 26, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck has been going into deep sleep. Failed to start do to battery while in garage. Failed to start another time leaving me stranded. Dealership has replaced battery 2 times. I mentioned checking wiring harness, but they just replaced battery. Approximately 3 weeks after replacing battery 2nd time it is going into deep sleep mode again. I am concerned I will become stranded once again with a dead battery
Corrective Action:
Truck has been going into deep sleep. Failed to start do to battery while in garage. Failed to start another time leaving me stranded. Dealership has replaced battery 2 times. I mentioned checking wiring harness, but they just replaced battery. Approximately 3 weeks after replacing battery 2nd time it is going into deep sleep mode again. I am concerned I will become stranded once again with a dead battery
Additional Notes:
Truck has been going into deep sleep. Failed to start do to battery while in garage. Failed to start another time leaving me stranded. Dealership has replaced battery 2 times. I mentioned checking wiring harness, but they just replaced battery. Approximately 3 weeks after replacing battery 2nd time it is going into deep sleep mode again. I am concerned I will become stranded once again with a dead battery
Mfg Campaign: 11518409
Recall Date: Apr 22, 2023
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Valencia, CA • 36 yrs
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