Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Today I was driving on the highway when the precollision alert came on with no vehicles in front of me. About 5 minutes later I received a series of error messages and the vehicle went into a limo mode where it automatically drove at 20 MPH with no accelerator input from the driver. The following errors popped up on my screen. Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message Will engage in gear selected at low speed. Pulled over, shut it off, turned it back on, put in drive and it started accelerating on its own but only up to about 20mph, stopped and shut it off again. Turned back on and all the messages and light disappeared except check engine light remained on.
Corrective Action:
Today I was driving on the highway when the precollision alert came on with no vehicles in front of me. About 5 minutes later I received a series of error messages and the vehicle went into a limo mode where it automatically drove at 20 MPH with no accelerator input from the driver. The following errors popped up on my screen. Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message Will engage in gear selected at low speed. Pulled over, shut it off, turned it back on, put in drive and it started accelerating on its own but only up to about 20mph, stopped and shut it off again. Turned back on and all the messages and light disappeared except check engine light remained on.
Additional Notes:
Today I was driving on the highway when the precollision alert came on with no vehicles in front of me. About 5 minutes later I received a series of error messages and the vehicle went into a limo mode where it automatically drove at 20 MPH with no accelerator input from the driver. The following errors popped up on my screen. Check engine light Power train light (wrench)/reduced power Brake light pre-collision light/pre-collision unavailable Hill assist message Will engage in gear selected at low speed. Pulled over, shut it off, turned it back on, put in drive and it started accelerating on its own but only up to about 20mph, stopped and shut it off again. Turned back on and all the messages and light disappeared except check engine light remained on.
Mfg Campaign: 11577000
Recall Date: Mar 12, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11576612
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Corrective Action:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Additional Notes:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Mfg Campaign: 11576754
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Corrective Action:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Additional Notes:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Mfg Campaign: 11576754
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Corrective Action:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Additional Notes:
After having recalls worked on, my truck became completely inoperable. The first failure warning was a message that said "Gear will engage at low speed." I lost the ability to control acceleration. I then got messages for "Powertrain malfunction" "Pre-collision assist not available" "Hill start assist not available" "Service AdvanceTrak" "Service vehicle soon" "Check Engine." Came to a stop. Truck then began accelerating on its own. Being unable to control the acceleration of my vehicle was scary and dangerous. The auto-acceleration was very unsettling, causing me to jerk back and forth by applying the brake to limp home. If this had happened on the highway, it would have been very bad news. This issue occurred twice. The first time the dealer released it and said it was fixed. The second time they released it without doing anything. The vehicle has been inspected by Ford Mechanics exclusively. No prior warnings occurred. The problem appeared seemingly out of nowhere. The truck drove perfectly for 49,000 miles. The day after the recalls were performed, it was inoperable. A week after getting it back, the failure happened again, this time stranding me in another city.
Mfg Campaign: 11576754
Recall Date: Mar 11, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving on the freeway and lost gas engine power. Had to coast across several lanes of traffic without propulsion to get the the shoulder. Shut off the vehicle and restarted and it has worked fine for the past couple of months.
Corrective Action:
Driving on the freeway and lost gas engine power. Had to coast across several lanes of traffic without propulsion to get the the shoulder. Shut off the vehicle and restarted and it has worked fine for the past couple of months.
Additional Notes:
Driving on the freeway and lost gas engine power. Had to coast across several lanes of traffic without propulsion to get the the shoulder. Shut off the vehicle and restarted and it has worked fine for the past couple of months.
Mfg Campaign: 11575498
Recall Date: Mar 5, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Corrective Action:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Additional Notes:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Mfg Campaign: 11575252
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Corrective Action:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Additional Notes:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Mfg Campaign: 11575252
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Corrective Action:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Additional Notes:
While towing my boat down the interstate my truck lost all power from the engine and the dash began flashing with all sorts of errors. There was zero warning of this. Thankfully, I was safely able to get to the side of the interstate thankfully but I was basically dead in the water. The truck would sort of drive on its own, no input from me at all, it would just start moving if I let off the brakes and get up to about 35mph. The dash had the check engine light on, ABS light, and the transmission light on. The following messages came up on the screen; service engine, service advancetrac, hill start assist disabled, and the pre-collision assist was disabled. Thankfully no one was injured but it was incredibly dangerous that the vehicle lost all power in 70+ mph traffic, especially while towing a boat.
Mfg Campaign: 11575252
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Corrective Action:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Additional Notes:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Mfg Campaign: 11575427
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Corrective Action:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Additional Notes:
Vehicle enters deep sleep and makes it unable to communicate with vehicle. All 12volt operations stop working such as dome lights, remote features, key fob. Sometimes vehicle is battery is dead and must be jump started.
Mfg Campaign: 11575427
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Corrective Action:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Additional Notes:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Mfg Campaign: 11575428
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Corrective Action:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Additional Notes:
The vehicle at a full stop such as a red light, will try to surge forward. It feels like someone is nudging you on the shoulder to get moving over and over. As if the vehicle is eager for the light to turn green.
Mfg Campaign: 11575428
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11574473
Recall Date: Feb 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Corrective Action:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Additional Notes:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Mfg Campaign: 11573997
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Corrective Action:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Additional Notes:
Engine completely fails while driving at highway speeds. Press on accelerator and no power. However Electronics, dash etc, are still on. It has happened 6 times in 2 weeks. Maverick has 26K miles. Each time I have had to coast to a safe shoulder or exit without any ability to accelerate. No warning lights, messages or other symptoms prior to occurrence. I have had it happen in "Normal" mode while using cruise control and lane assist. I have had it happen in "Normal" mode without using lane assist or cruise control. When it does happen, warning light says pull to safety, and check engine light remains on. I Am able to brake, place car in park, turn off car, restart, check engine light remains on and then am able to drive briefly again. It then happens again. Originally happened on Feb 14, 2024, then again on Feb 22, 2024, and then 4 times on February 25, 2024. Have taken back to dealer each time. Dealer cannot find anything associated with Code readings. Dealer is unable to duplicate. Ford has been unresponsive in providing any service bulletin. I am not the only Maverick Hybrid vehicle experiencing this. An outstanding engine failure and engine fire recall remains without resolution from Ford. I have given them permission to drive vehicle 100 miles, as that is when it first occurs. My vehicle is not safe to drive. My daughter and I were almost killed on high speed highway when the engine failed and 18 wheeler barreling down behind us. Ford has offered no solution or steps to compensate for this danger.
Mfg Campaign: 11573997
Recall Date: Feb 26, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My Ford Maverick is one of MANY that has a problem with mold. Mold is growing under the dash in the front passenger footwell. This issue is caused by a water intrusion. There is likely a manufacturing issue with the right front of the truck, which allows water in. The truck has had a problem with fogging up quickly since I purchased it new from Ford. My family's safety is at risk because the mold has led each of us to feel sick after riding in the truck. The truck is going in tomorrow for warranty work. Ford MUST recall every single vehicle that is effected. This is a serious health risk. Plus, the defective seam could fail in an accident, leading to injuries or deaths.
Corrective Action:
My Ford Maverick is one of MANY that has a problem with mold. Mold is growing under the dash in the front passenger footwell. This issue is caused by a water intrusion. There is likely a manufacturing issue with the right front of the truck, which allows water in. The truck has had a problem with fogging up quickly since I purchased it new from Ford. My family's safety is at risk because the mold has led each of us to feel sick after riding in the truck. The truck is going in tomorrow for warranty work. Ford MUST recall every single vehicle that is effected. This is a serious health risk. Plus, the defective seam could fail in an accident, leading to injuries or deaths.
Additional Notes:
My Ford Maverick is one of MANY that has a problem with mold. Mold is growing under the dash in the front passenger footwell. This issue is caused by a water intrusion. There is likely a manufacturing issue with the right front of the truck, which allows water in. The truck has had a problem with fogging up quickly since I purchased it new from Ford. My family's safety is at risk because the mold has led each of us to feel sick after riding in the truck. The truck is going in tomorrow for warranty work. Ford MUST recall every single vehicle that is effected. This is a serious health risk. Plus, the defective seam could fail in an accident, leading to injuries or deaths.
Mfg Campaign: 11573263
Recall Date: Feb 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact stated while completing an oil change, he noticed that after removing the lower shield, the engine casting was wet with engine oil. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V380000 (Engine). The failure mileage was approximately 19,223.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact stated while completing an oil change, he noticed that after removing the lower shield, the engine casting was wet with engine oil. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V380000 (Engine). The failure mileage was approximately 19,223.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact stated while completing an oil change, he noticed that after removing the lower shield, the engine casting was wet with engine oil. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V380000 (Engine). The failure mileage was approximately 19,223.
Mfg Campaign: 11573276
Recall Date: Feb 22, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving when the vehicle suddenly lost power, there was a mechanical noise from the front end of the truck. After which, the car lost all power (power train). All MPG is lost, like the truck is spilling fuel and theres a significant odor as well as an extremely rough idle.
Corrective Action:
I was driving when the vehicle suddenly lost power, there was a mechanical noise from the front end of the truck. After which, the car lost all power (power train). All MPG is lost, like the truck is spilling fuel and theres a significant odor as well as an extremely rough idle.
Additional Notes:
I was driving when the vehicle suddenly lost power, there was a mechanical noise from the front end of the truck. After which, the car lost all power (power train). All MPG is lost, like the truck is spilling fuel and theres a significant odor as well as an extremely rough idle.
Mfg Campaign: 11571507
Recall Date: Feb 12, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shakes considerably during acceleration. Tires were checked and rebalanced, but issue persists. Dealer states the cv axles are a common issue and has ordered parts to repair.
Corrective Action:
Vehicle shakes considerably during acceleration. Tires were checked and rebalanced, but issue persists. Dealer states the cv axles are a common issue and has ordered parts to repair.
Additional Notes:
Vehicle shakes considerably during acceleration. Tires were checked and rebalanced, but issue persists. Dealer states the cv axles are a common issue and has ordered parts to repair.
Mfg Campaign: 11571288
Recall Date: Feb 11, 2024
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