Complaints & Recalls
Consumer Complaints
637 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11570241
Recall Date: Feb 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11568592
Recall Date: Jan 29, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water leaks from an unknown location causing the front passenger floorboard to be saturated.
Corrective Action:
Water leaks from an unknown location causing the front passenger floorboard to be saturated.
Additional Notes:
Water leaks from an unknown location causing the front passenger floorboard to be saturated.
Mfg Campaign: 11567559
Recall Date: Jan 24, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11565983
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The axle failed. There was severe vibration on acceleration causing the vehicle to hesitate and shake. Before taking it in for service the vibration was noticeable during normal driving. The vehicle was inspected by the Ford dealership and the axle was found to be the issue.
Corrective Action:
The axle failed. There was severe vibration on acceleration causing the vehicle to hesitate and shake. Before taking it in for service the vibration was noticeable during normal driving. The vehicle was inspected by the Ford dealership and the axle was found to be the issue.
Additional Notes:
The axle failed. There was severe vibration on acceleration causing the vehicle to hesitate and shake. Before taking it in for service the vibration was noticeable during normal driving. The vehicle was inspected by the Ford dealership and the axle was found to be the issue.
Mfg Campaign: 11565396
Recall Date: Jan 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CV Joins or front axles failed after 10k miles. The car shakes under acceleration always between 50mph and 60mph and also when you try to overtake other cars. It can shake pretty horribly depending on how hard you press the gas pedal. The problem was reproduced by the dealer but they don't have the parts to fix it. No warning lights.
Corrective Action:
CV Joins or front axles failed after 10k miles. The car shakes under acceleration always between 50mph and 60mph and also when you try to overtake other cars. It can shake pretty horribly depending on how hard you press the gas pedal. The problem was reproduced by the dealer but they don't have the parts to fix it. No warning lights.
Additional Notes:
CV Joins or front axles failed after 10k miles. The car shakes under acceleration always between 50mph and 60mph and also when you try to overtake other cars. It can shake pretty horribly depending on how hard you press the gas pedal. The problem was reproduced by the dealer but they don't have the parts to fix it. No warning lights.
Mfg Campaign: 11564838
Recall Date: Jan 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
After ~32000 miles of driving the truck was shuddering aggressively when accelerating. On 10/13/2023 truck was taken into a Ford Dealership, Preston Ford West in Randallstown, MD, for repair of this issue and was told this was due to both CV axles failing and it was no longer safe to drive. From my research, this part failing so early in the life of the vehicle is significantly earlier than what is typical of a CV axle.
Corrective Action:
After ~32000 miles of driving the truck was shuddering aggressively when accelerating. On 10/13/2023 truck was taken into a Ford Dealership, Preston Ford West in Randallstown, MD, for repair of this issue and was told this was due to both CV axles failing and it was no longer safe to drive. From my research, this part failing so early in the life of the vehicle is significantly earlier than what is typical of a CV axle.
Additional Notes:
After ~32000 miles of driving the truck was shuddering aggressively when accelerating. On 10/13/2023 truck was taken into a Ford Dealership, Preston Ford West in Randallstown, MD, for repair of this issue and was told this was due to both CV axles failing and it was no longer safe to drive. From my research, this part failing so early in the life of the vehicle is significantly earlier than what is typical of a CV axle.
Mfg Campaign: 11564864
Recall Date: Jan 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vibrating vigorously while accelerating around 50mph.
Corrective Action:
Vibrating vigorously while accelerating around 50mph.
Additional Notes:
Vibrating vigorously while accelerating around 50mph.
Mfg Campaign: 11564982
Recall Date: Jan 11, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Corrective Action:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Additional Notes:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Mfg Campaign: 11563523
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Corrective Action:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Additional Notes:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Mfg Campaign: 11563523
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Corrective Action:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Additional Notes:
This Hybrid XLT maverick is equipped with Auto Brake/Stop while the vehicle is at a stop sign or red light. Two times the vehicle moved forward when the car in the front took their foot off from the brake pedal. The maverick was in full electric mode while Auto Engine Stop was activated and while the other vehicle moved forward, the maverick's Hybrid system switched to regular gas power and moved forward. Onetime the maverick give me the forward collision warning and the other time it didn't and my number plate touched the other car's bumper before i could manually brake the vehicle.
Mfg Campaign: 11563523
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11563537
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford has recalled my 2022 Maverick for potential engine compartment fires due to catastrophic engine failure (reference: 23V380). A remedy was estimated to be available in mid-October, 2023. They have failed to provide a fix yet and this is taking way too long to be resolved.
Corrective Action:
Ford has recalled my 2022 Maverick for potential engine compartment fires due to catastrophic engine failure (reference: 23V380). A remedy was estimated to be available in mid-October, 2023. They have failed to provide a fix yet and this is taking way too long to be resolved.
Additional Notes:
Ford has recalled my 2022 Maverick for potential engine compartment fires due to catastrophic engine failure (reference: 23V380). A remedy was estimated to be available in mid-October, 2023. They have failed to provide a fix yet and this is taking way too long to be resolved.
Mfg Campaign: 11563220
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11560878
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Corrective Action:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Additional Notes:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Mfg Campaign: 11560598
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Corrective Action:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Additional Notes:
Ford is refusing to actually fix the engine fire problem on the 22 Ford Maverick hybrid that I own and it keeps saying that they are going to have an update available in December they did this before couple months back instead it was going to be in October they keep changing the date and I'm having to drive around risking my life in a vehicle that could catch on fire and explode they even tell me not to park in the garage this is ridiculous when are they going to fix this problem or how do I go about getting them to at least of knowledge this. They have also damaged trim pieces in the vehicle while removing trim to replace air bags, now seat belt no longer works correctly
Mfg Campaign: 11560598
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact was informed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11558281
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
This recall has been open for months and we are now months past the promised repair date with no end in sight. Please press Ford to repair this dangerous issue promptly.
Corrective Action:
This recall has been open for months and we are now months past the promised repair date with no end in sight. Please press Ford to repair this dangerous issue promptly.
Additional Notes:
This recall has been open for months and we are now months past the promised repair date with no end in sight. Please press Ford to repair this dangerous issue promptly.
Mfg Campaign: 11558304
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
There has been a active Recall (Campaign/NHTSA# 23S27/23V380) on my Ford Maverick Since 26 of May 2023 that has not been able to be repaired. Ford has continued to pushback the anticipated remedy timeframe since October 2023. This is the Second recall for the same issue, as the first recall did not repair the issue but put a Band-Aid on it. Ford is beyond a reasonable amount of time to repair this recall since first issuing it.
Corrective Action:
There has been a active Recall (Campaign/NHTSA# 23S27/23V380) on my Ford Maverick Since 26 of May 2023 that has not been able to be repaired. Ford has continued to pushback the anticipated remedy timeframe since October 2023. This is the Second recall for the same issue, as the first recall did not repair the issue but put a Band-Aid on it. Ford is beyond a reasonable amount of time to repair this recall since first issuing it.
Additional Notes:
There has been a active Recall (Campaign/NHTSA# 23S27/23V380) on my Ford Maverick Since 26 of May 2023 that has not been able to be repaired. Ford has continued to pushback the anticipated remedy timeframe since October 2023. This is the Second recall for the same issue, as the first recall did not repair the issue but put a Band-Aid on it. Ford is beyond a reasonable amount of time to repair this recall since first issuing it.
Mfg Campaign: 11558216
Recall Date: Dec 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Ford Maverick. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11557892
Recall Date: Dec 1, 2023
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