Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Corrective Action:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Additional Notes:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Mfg Campaign: 11234306
Recall Date: Jul 23, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Corrective Action:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Additional Notes:
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Mfg Campaign: 11234306
Recall Date: Jul 23, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 68 MPH, THE TRANSMISSION WENT INTO NEUTRAL WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS NO ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES, AND THE VEHICLE STARTED NORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DID NOT ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE SURGED FORWARD. THE VEHICLE WAS TAKEN TO FOWLER FORD (3400 S SHERIDAN AVE, TULSA, OK, 74145) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED ALONG WITH TRANSMISSION SEALS THAT WERE INSTALLED INCORRECTLY FROM THE FACTORY. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR THE THIRD TIME AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.
Mfg Campaign: 11232438
Recall Date: Jul 16, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE IS STALLING AND CHECK ENGINE LIGHT IS ON. SOMETIMES WHEN I HIT GAS PEDAL IT DOES NOT WANT TO GO. THERE WAS A PREVIOUS RECALL FOR THIS BUT IT DIDN'T INCLUDE MY VEHICLE. WHEN IT STALL WAS WHEN I SIT AT A RED LIGHT.
Corrective Action:
VEHICLE IS STALLING AND CHECK ENGINE LIGHT IS ON. SOMETIMES WHEN I HIT GAS PEDAL IT DOES NOT WANT TO GO. THERE WAS A PREVIOUS RECALL FOR THIS BUT IT DIDN'T INCLUDE MY VEHICLE. WHEN IT STALL WAS WHEN I SIT AT A RED LIGHT.
Additional Notes:
VEHICLE IS STALLING AND CHECK ENGINE LIGHT IS ON. SOMETIMES WHEN I HIT GAS PEDAL IT DOES NOT WANT TO GO. THERE WAS A PREVIOUS RECALL FOR THIS BUT IT DIDN'T INCLUDE MY VEHICLE. WHEN IT STALL WAS WHEN I SIT AT A RED LIGHT.
Mfg Campaign: 11231955
Recall Date: Jul 15, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR FEELS LIKE TRANSMISSION IS GOING TO GIVE OUT. TOOK IT TO THE DEALER A WEEK OR TWO AFTER AND MECHANIC SAID THAT'S JUST WHAT FOCUS ARE.
Corrective Action:
CAR FEELS LIKE TRANSMISSION IS GOING TO GIVE OUT. TOOK IT TO THE DEALER A WEEK OR TWO AFTER AND MECHANIC SAID THAT'S JUST WHAT FOCUS ARE.
Additional Notes:
CAR FEELS LIKE TRANSMISSION IS GOING TO GIVE OUT. TOOK IT TO THE DEALER A WEEK OR TWO AFTER AND MECHANIC SAID THAT'S JUST WHAT FOCUS ARE.
Mfg Campaign: 11231679
Recall Date: Jul 14, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Corrective Action:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Additional Notes:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Mfg Campaign: 11222833
Recall Date: Jun 26, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Corrective Action:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Additional Notes:
2018 FORD FOCUS SEL . VEHICLE HESITATES OR SHUDDERS WHEN TAKING OFF.
Mfg Campaign: 11222833
Recall Date: Jun 26, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Corrective Action:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Additional Notes:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Mfg Campaign: 11221099
Recall Date: Jun 18, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Corrective Action:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Additional Notes:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Mfg Campaign: 11221099
Recall Date: Jun 18, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Corrective Action:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Additional Notes:
I HAVE A 2018 FORD FOCUS SE THAT IS LESS THEN A YEAR OLD AND IT BOGS DOWN, ACTS LIKE ITS GOING TO STALL OUT AND DOESN'T GET THE GAS MILEAGE IT'S SUPPOSE TOO. IT BOGS DOWN WHEN I AM DRIVING IT AND WHEN DRIVING IT WILL SPIT AND SPUTTER LIKE IT'S GOING TO STALL OUT ON ME THEN SNAPS OUT OF IT. FORD KEEPS TELLING ME THAT NOTHING IS WRONG WITH IT.
Mfg Campaign: 11221099
Recall Date: Jun 18, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
Corrective Action:
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
Additional Notes:
WHEN TAKING YOUR FOOT OFF THE GAS AND DEPRESSING THE CLUTCH TO SHIFT THE ENGINE RPMS WILL REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING AND ALLOWING YOU TO ENGAGE THE NEXT GEAR. ON SEVERAL OCCASIONS UNDER THE SAME CIRCUMSTANCES THE ENGINE WILL REV APPROXIMATELY 1,000 RPMS HIGHER AND REMAIN FOR 7 TO 10 SECONDS BEFORE FALLING. THIS ALL HAPPENS WITH NO INPUT ON THE ACCELERATOR PEDAL AND OCCURS INTERMITTENTLY. IT ALSO SEEMS TO BE WORSE WHEN THE AMBIENT TEMPERATURE IS HIGHER. THIS HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION AND SHIFTING BETWEEN GEARS (MANUAL TRANSMISSION).
Mfg Campaign: 11219946
Recall Date: Jun 14, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Mfg Campaign: 11207370
Recall Date: May 13, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDERING, HESITATING, VERY ROCKY AND DOES NOT SHIFT NICELY. DRIVES LIE IT'S A MANUAL CAR; JERKS AND SHIFTS HARD. WHEN TAKING OFF CAR HESITATES AS THOUGH IT COULD STALL . BROUGHT IT IN TO BE SERVICED AT DEALER AND SERVICE EMPLOYEE PERFORMED WHAT HE EXPLAINED TO BE A SHUTTER TEST. I WAS ADVISED THAT IT DID NOT COMPLETELY FAIL THE TEST AND TO EXPECT IT TO GET SIGNIFICANTLY WORSE WITHIN THE NEXT TEN THOUSAND LMAO. CAR IS ONE YEAR OLD WITH 28,000 KM. TRANSMISSION SEEMS BUGGY AND UNRELIABLE . AFRAID THIS NEW CAR WILL LEAVE ME STRANDED ALONGSIDE THE ROAD. LOST ALL FAITH IN FORD FOCUS. IT IS RIDICULOUS THIS HAS NOT VERB RECALLED OR BOUGHT BACK TO FIX. I HAVE MADE MANY COMPLAINTS TO THE DEALER AND WAS TURNED AWAY AND TOLD THIS IS COMPLETELY NORMAL FOR THIS TRANSMISSION. I WAS TOLD IT WAS DESIGNED TO DRIVE LIKE IT'S A MANUAL CAR. THIS HAS BEEN GOING ON SINCE A MONTH AFTER PURCHASE. SERVICE CENTRE ALSO PERFORMED WHAT THEY CALLED A PC UPDATE. DID NOT PROVIDE ME WITH ANY PAPER WORK IN REGARDS TO SERVICE OR WORK DONE . HATE THIS CAR
Corrective Action:
TRANSMISSION SHUDDERING, HESITATING, VERY ROCKY AND DOES NOT SHIFT NICELY. DRIVES LIE IT'S A MANUAL CAR; JERKS AND SHIFTS HARD. WHEN TAKING OFF CAR HESITATES AS THOUGH IT COULD STALL . BROUGHT IT IN TO BE SERVICED AT DEALER AND SERVICE EMPLOYEE PERFORMED WHAT HE EXPLAINED TO BE A SHUTTER TEST. I WAS ADVISED THAT IT DID NOT COMPLETELY FAIL THE TEST AND TO EXPECT IT TO GET SIGNIFICANTLY WORSE WITHIN THE NEXT TEN THOUSAND LMAO. CAR IS ONE YEAR OLD WITH 28,000 KM. TRANSMISSION SEEMS BUGGY AND UNRELIABLE . AFRAID THIS NEW CAR WILL LEAVE ME STRANDED ALONGSIDE THE ROAD. LOST ALL FAITH IN FORD FOCUS. IT IS RIDICULOUS THIS HAS NOT VERB RECALLED OR BOUGHT BACK TO FIX. I HAVE MADE MANY COMPLAINTS TO THE DEALER AND WAS TURNED AWAY AND TOLD THIS IS COMPLETELY NORMAL FOR THIS TRANSMISSION. I WAS TOLD IT WAS DESIGNED TO DRIVE LIKE IT'S A MANUAL CAR. THIS HAS BEEN GOING ON SINCE A MONTH AFTER PURCHASE. SERVICE CENTRE ALSO PERFORMED WHAT THEY CALLED A PC UPDATE. DID NOT PROVIDE ME WITH ANY PAPER WORK IN REGARDS TO SERVICE OR WORK DONE . HATE THIS CAR
Additional Notes:
TRANSMISSION SHUDDERING, HESITATING, VERY ROCKY AND DOES NOT SHIFT NICELY. DRIVES LIE IT'S A MANUAL CAR; JERKS AND SHIFTS HARD. WHEN TAKING OFF CAR HESITATES AS THOUGH IT COULD STALL . BROUGHT IT IN TO BE SERVICED AT DEALER AND SERVICE EMPLOYEE PERFORMED WHAT HE EXPLAINED TO BE A SHUTTER TEST. I WAS ADVISED THAT IT DID NOT COMPLETELY FAIL THE TEST AND TO EXPECT IT TO GET SIGNIFICANTLY WORSE WITHIN THE NEXT TEN THOUSAND LMAO. CAR IS ONE YEAR OLD WITH 28,000 KM. TRANSMISSION SEEMS BUGGY AND UNRELIABLE . AFRAID THIS NEW CAR WILL LEAVE ME STRANDED ALONGSIDE THE ROAD. LOST ALL FAITH IN FORD FOCUS. IT IS RIDICULOUS THIS HAS NOT VERB RECALLED OR BOUGHT BACK TO FIX. I HAVE MADE MANY COMPLAINTS TO THE DEALER AND WAS TURNED AWAY AND TOLD THIS IS COMPLETELY NORMAL FOR THIS TRANSMISSION. I WAS TOLD IT WAS DESIGNED TO DRIVE LIKE IT'S A MANUAL CAR. THIS HAS BEEN GOING ON SINCE A MONTH AFTER PURCHASE. SERVICE CENTRE ALSO PERFORMED WHAT THEY CALLED A PC UPDATE. DID NOT PROVIDE ME WITH ANY PAPER WORK IN REGARDS TO SERVICE OR WORK DONE . HATE THIS CAR
Mfg Campaign: 11206537
Recall Date: May 9, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Corrective Action:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Additional Notes:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11205514
Recall Date: May 3, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Corrective Action:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Additional Notes:
FORD FOCUS, HESITATING WHEN DRIVING, ENGINE STOPPED WHILE DRIVING AND THE ENGINE RESTARTED.OVER PERIOD OF TIME, HEARD STRANGE NOISES LIKE A LOUD BOOM WHILE DRIVING. HAPPENS ONLY WHEN GAS LEVEL IS AROUND HALF TANK. DEALER SAYS THERE IS NO RECALL ON THE VIN.CUT OFF HAPPENED AFTER MAKING A TURN ALSO THE BOOM NOISE. HESITATION USUALLY ON SLIGHT UPHILL. DEALER SAID THEY WILL CHECK WITH FORD COMPANY ABOUT THIS. I'M ACTUALLY AFRAID TO DRIVE IT ANYMORE, IT COULD CAUSE AN ACCIDENT.
Mfg Campaign: 11205514
Recall Date: May 3, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN TRYING TO ACCELERATE AFTER DECREASING SPEED IT SHOOTS UP IN RPM AND WILL BARELY MOVE UNTIL I LET GO OF GAS AND ALLOW IT SOME TIME. IT'S AS IF I'M REVVING MY ENGINE WITH THE THE BRAKE APPLIED. ITS SLOWLY GETTING WORSE. I'M UP TO DATE ON ALL MY MAINTENANCE AND THE CAR IS AT APPROX 17500 MILES. I BOUGHT THE CAR BRAND NEW IN AUGUST.
Corrective Action:
WHEN TRYING TO ACCELERATE AFTER DECREASING SPEED IT SHOOTS UP IN RPM AND WILL BARELY MOVE UNTIL I LET GO OF GAS AND ALLOW IT SOME TIME. IT'S AS IF I'M REVVING MY ENGINE WITH THE THE BRAKE APPLIED. ITS SLOWLY GETTING WORSE. I'M UP TO DATE ON ALL MY MAINTENANCE AND THE CAR IS AT APPROX 17500 MILES. I BOUGHT THE CAR BRAND NEW IN AUGUST.
Additional Notes:
WHEN TRYING TO ACCELERATE AFTER DECREASING SPEED IT SHOOTS UP IN RPM AND WILL BARELY MOVE UNTIL I LET GO OF GAS AND ALLOW IT SOME TIME. IT'S AS IF I'M REVVING MY ENGINE WITH THE THE BRAKE APPLIED. ITS SLOWLY GETTING WORSE. I'M UP TO DATE ON ALL MY MAINTENANCE AND THE CAR IS AT APPROX 17500 MILES. I BOUGHT THE CAR BRAND NEW IN AUGUST.
Mfg Campaign: 11203048
Recall Date: Apr 23, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT OFF COMPLETELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CROWN FORD (256 SWAIN STREET, FAYETTEVILLE, NC 28303) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17722233. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT OFF COMPLETELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CROWN FORD (256 SWAIN STREET, FAYETTEVILLE, NC 28303) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17722233. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT OFF COMPLETELY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CROWN FORD (256 SWAIN STREET, FAYETTEVILLE, NC 28303) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17722233. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
Mfg Campaign: 11203193
Recall Date: Apr 23, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS
Corrective Action:
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS
Additional Notes:
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLES BRAKING SYSTEM. *LD THE CONSUMER STATED THE VEHICLE NEEDED A MAJOR BRAKING SYSTEM REPLACEMENT. THE DEALER WAS NOTIFIED AND STATED THE FAILURE WAS DUE TO THE OWNER RESIDING NEAR AN OCEAN. THE CONSUMER OWNED MULTIPLE VEHICLE'S IN THE SAME ENVIRONMENT THAT DID NOT EXPERIENCE A SIMILAR. *JS
Mfg Campaign: 11196315
Recall Date: Apr 17, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF
Corrective Action:
A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF
Additional Notes:
A DRIVER RAN A RED LIGHT AND THE NOSE OF MY CAR DIRECTLY IMPACTED THEIR SIDE AT APPROXIMATELY 25-30 MPH AND MY AIRBAGS DID NOT DEPLOY. THE OTHER VEHICLE WAS A 2018 HONDA CIVIC AND THEIR SIDE BAGS DEPLOYED. EVEN THE POLICE OFFICERS WERE SHOCKED MINE DID NOT DEPLOY. I THINK WITH THE IMPACT OF THAT CALIBER THEY SHOULD HAVE GONE OFF
Mfg Campaign: 11196681
Recall Date: Apr 16, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.
Corrective Action:
UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.
Additional Notes:
UNCONTROLLED ENGINE SPEED INCREASE. WHEN DEPRESSING THE CLUTCH AND TAKING MY FOOT OFF THE GAS TO SHIFT, THE ENGINE RPM INCREASED FROM APPROX. 2500 TO 4000 RPM. THIS HAS HAPPENED MULTIPLE TIMES AFTER THE CAR HAS WARMED UP. THIS HAPPENED AT HIGHWAY SPEED SHIFTING FROM 3 TO 4TH AND 4TH TO 5TH. AFTER THIS HAPPENED A FEW TIMES, I CAPTURED THE ISSUE ON VIDEO WHILE MY SON WAS DRIVING.
Mfg Campaign: 11194660
Recall Date: Apr 8, 2019
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