Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Corrective Action:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Additional Notes:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Mfg Campaign: 11253728
Recall Date: Sep 6, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Corrective Action:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Additional Notes:
THE ENGINE STALLED ONCE ON AUGUST 20TH, 2019 WHILE DRIVING ON THE INTERSTATE. EACH TIME THAT I FILL THE TANK WITH FUEL I HAVE TO TRY 2-3 TIMES TO START ENGINE AS IT MAKES A NOISE AS IF I'M COMPLETELY OUT OF FUEL THOUGH IT'S A FULL TANK AND I'M STILL AT THE PUMP. FORD DEALERSHIP STATED TO ME THIS IS "NORMAL" FOR ALL CARS THOUGH I'VE NEVER DEALT WITH THIS AND AT 39 I'VE HAD SEVERAL CARS.
Mfg Campaign: 11253728
Recall Date: Sep 6, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE
Corrective Action:
BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE
Additional Notes:
BOUGHT THIS VEHICLE AUGUST 2018 FROM PRINCE FREDERICK FORD EVER SINCE THEN I HAVE HAD NOTHING BUT ISSUES WITH THE CAR MAKING A VIBRATION GRINDING NOISE ALONG WITH A SHUDDER WHEN I LET OFF THE GAS THE CAR INCREASE SPEED CAUSING A SLAM ON THE BREAKS VEHICLE HESITATES AT TIMES WHEN INCREASING SPEED THIS VEHICLE SCARES ME SO MUCH HAVE BEEN TO DEALER 3 TIMES JUST TO SAY CAN'T DUPLICATE ISSUE WHICH IS A LIE I WOULD LOVE TO GO TO A NEW CAR BUT THE ROLLOVER AMOUNT IS INSANE AND DON'T WANNA DO THAT FOR A POS CAR I HAVE WRITTEN FORD BUT THEY SAY GO TO A DEALER WE HAVE NOTHING TO DO WITH THAT WHEN THEY DO THEY MAKE THE CRAPPY UNSAFE CAR NOT TO MENTION THE CAR DASH MAKES NOISES AND IT'S OVERALL A CHEAP VEHICLE THAT SHOULD NOT BE ON ROAD HIGHLY UNSAFE
Mfg Campaign: 11252067
Recall Date: Aug 28, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?
Corrective Action:
WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?
Additional Notes:
WHILE SITTING AND MOVING SLOWING IN TRAFFIC, AT TIMES, THE VEHICLE WILL SUDDENLY SURGE OR LURCH FORWARD , VERY JERKY ACELERATION FROM A STOP, THE CLUTCH WAS ALREADY REPLACED ONCE AND THIS VEHICLE HAS ONLY 61000 MILES! I HAD TO PURCHASE ANOTHER EXTENDED WARRANTY TO 100,000, WHEN THIS IS UP THEN WHAT DO I DO?
Mfg Campaign: 11246324
Recall Date: Aug 26, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Corrective Action:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Additional Notes:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Mfg Campaign: 11246191
Recall Date: Aug 24, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Corrective Action:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Additional Notes:
WE BOUGHT THE CAR ON JULY 13 2019WITH ONLY 7 MILE ON THE ODOMETER. WITHIN 2 WEEKS OF HAVING THE CAR IT BREAKS DOWN WHILE DRIVING IT AND HAD TO GET A FORD TO TOW IT TO THE DEALERSHIP THEY HAD IT 2 DAYS AND REPLACED THE SOMETHING IN THE TRANSMISSION AT THE TIME OF IT BREAKING CAR WOULD ONLY OPERATE IN REVERSE. DEALER SHIP FIXES THE CAR GIVE IT BACK LESS THAN TWO WEEKS LATER WHILE DRIVING TO PICK UP MY HUSBAY FROM WORK WAS STOPPED FOR TRAFFIC AND WHEN I STARTED TO ROLLED AHEAD AGAIN THE TRANSMISSION LIGHT CAME ON WITH TRANSMISSON FAILURE AND AGAIN CAR WOULD ONLY DRIVE IN REVERSE. BACK TO THE DEALERSHIP THIS TIM THEY HAD IT A WEEK AND REPLACED THE TRANSMISSION CLUTCH MOTOR AND GIVE IT BACK. THEY SAID IT SHOULD BE FINE NOW. WHILE DRIVING YESTERDAY TO PICK UP MY HUSBAND FROM WORK, THE CAR LUNGES FORWARD AT A HIGH RATE OF SPEED FOR A FEW SECONDS AND THEN THE ENGINE JUST REVS WHEN GIVEN CAR LUCKILY NO ONE WAS INFRONT OF ME WHEN IT JERKED FORWARD AND IT WAS STILL MOVING ENOUGH TO PULL IT OFF THE ROAD AND OUT OF TRAFFIC HOWEVER THE DRIVER BEHIND ME CURSED AT ME FOR DRIVING THAT LAST PART OF THE TIME ONLY AT 15 MILES PER HOUR. NOW WITHOUT A CAR ALL WEEKEND CAUSE THE DEALERSHIP SERVICE DEPARTMENT IS CLOSED AND THEY CANT ISSUE A LOANER CAR UNTIL THEY REOPEN ON MONDAY MORNING.
Mfg Campaign: 11246191
Recall Date: Aug 24, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.
Corrective Action:
VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.
Additional Notes:
VEHICLE PURCHASED NEW FEB 2018, IN NOV 2018 WITH APPROX. 11K MILES, VEHICLE BEGAN SKIPPING ON ACCELERATION AND DECELERATION WITH GRINDING NOISES, DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED, VEHICLE BEGAN HAVING THE SAME ISSUES IN APRIL 2019 WITH 18K MILES, CLUTCH REPLACEMENT NEEDED AGAIN, HAD TO WAIT 6 WEEKS, PART BACK ORDERED, FOR REPLACEMENT CLUTCH, REPLACED JUNE 2019, VEHICLE WAS TAKEN TO THE DEALERSHIP AGAIN IN AUG 9, 2019 WITH 21K MILES, DETERMINED THE CLUTCH NEEDS REPLACED AGAIN. NEXT AVAILABLE APPT WITH DEALERSHIP, LAST WEEK OF AUGUST, FIRST WEEK OF SEPT.
Mfg Campaign: 11245108
Recall Date: Aug 19, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR STALLS
Corrective Action:
CAR STALLS
Additional Notes:
CAR STALLS
Mfg Campaign: 11244768
Recall Date: Aug 18, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Corrective Action:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Additional Notes:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Mfg Campaign: 11244103
Recall Date: Aug 15, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Corrective Action:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Additional Notes:
THE TRANSMISSION HAS BEEN SKIPPING WHICH CAUSED A BELT TO BREAK INSIDE THE ENGINE AND THEN THE OIL PUMP WENT OUT. HAD AN OIL CHANGE AROUND JULY 1ST AND NOTHING WAS WRONG. FORD CLAIMS IT WAS MY FAULT BECAUSE I WAS OVER 2,000 MILES ON AN OIL CHANGE.
Mfg Campaign: 11244103
Recall Date: Aug 15, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TAKATA RECALL. MY CAR IS ONLY 8 MONTHS OLD AND ALREADY HAS HAD THE CLUTCH REPLACED. IT IS SHOWING SIGNS THAT MY 2014 DID FOR IT'S RECALL. IT IS ACTING LIKE IT IS GOING TO STALL AND ACTUALLY STALLED ON ME IN THE MIDDLE OF THE HIGHWAY 17 JUST SOUTH OF MAYSVILLE NC WHILE I WAS DRIVING. MY 2014, CELLA FORD IN NEW BERN, NC KEPT SAYING IT WAS NOT UNDER RECALL UNTIL IT STALLED OUT IN THE MIDDLE OF A BRIDGE, ALMOST CAUSING HER TO GET REAR ENDED WITH MY DAUGHTER AND GRANDDAUGHTERS ON THE CAR.
Corrective Action:
TAKATA RECALL. MY CAR IS ONLY 8 MONTHS OLD AND ALREADY HAS HAD THE CLUTCH REPLACED. IT IS SHOWING SIGNS THAT MY 2014 DID FOR IT'S RECALL. IT IS ACTING LIKE IT IS GOING TO STALL AND ACTUALLY STALLED ON ME IN THE MIDDLE OF THE HIGHWAY 17 JUST SOUTH OF MAYSVILLE NC WHILE I WAS DRIVING. MY 2014, CELLA FORD IN NEW BERN, NC KEPT SAYING IT WAS NOT UNDER RECALL UNTIL IT STALLED OUT IN THE MIDDLE OF A BRIDGE, ALMOST CAUSING HER TO GET REAR ENDED WITH MY DAUGHTER AND GRANDDAUGHTERS ON THE CAR.
Additional Notes:
TAKATA RECALL. MY CAR IS ONLY 8 MONTHS OLD AND ALREADY HAS HAD THE CLUTCH REPLACED. IT IS SHOWING SIGNS THAT MY 2014 DID FOR IT'S RECALL. IT IS ACTING LIKE IT IS GOING TO STALL AND ACTUALLY STALLED ON ME IN THE MIDDLE OF THE HIGHWAY 17 JUST SOUTH OF MAYSVILLE NC WHILE I WAS DRIVING. MY 2014, CELLA FORD IN NEW BERN, NC KEPT SAYING IT WAS NOT UNDER RECALL UNTIL IT STALLED OUT IN THE MIDDLE OF A BRIDGE, ALMOST CAUSING HER TO GET REAR ENDED WITH MY DAUGHTER AND GRANDDAUGHTERS ON THE CAR.
Mfg Campaign: 11244115
Recall Date: Aug 15, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Corrective Action:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Additional Notes:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Mfg Campaign: 11243296
Recall Date: Aug 12, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Corrective Action:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Additional Notes:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Mfg Campaign: 11243296
Recall Date: Aug 12, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Corrective Action:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Additional Notes:
MY CAR STARTED HAVING A CLUTCH SHUDDER BEFORE IT WAS A YEAR OLD. I TOOK IT TO THE DEALERSHIP THE FIRST TIME AND THEY THOUGHT IT WAS THE ADAPTIVE LEARN FEATURE, AND RESET THE COMPUTER. IT WAS STILL DOINF IT AND I TOOK IT BACK WITHIN A WEEK. I WAS TOLD ITS A FORD CLUTCH PROBLEM, BUT UNTIL IT GETS BAD ENOUGH TO REGISTER IN THE COMPUTER I HAD TO KEEP DRIVING IT. THEN THE GEAR SHIFT CABLE BROKE, IT CAME OUT OF THE TRANSMITION AND HAD TO BE FIXED, AT THE SAME TIME I HAD THE CLUTCH RE-CHECKED AND IT FINALLY REGISTERED BAD IN THE COMPUTER AND WAS REPLACED. 1 WEEK AFTER GETTING THE CAR BACK IT STRTED OVERHEATING AND HAD TO GO BACK TO THE SHOP (8/7/19), I ALSO REALIZED WHILE DRIVING TO THE DEALERSHIP THAT THE CAR HAD BURNT THROUGH AROUND 1/2 TANK OF FUELS IN A LITTLE OVER 60 MILES. I WAS TOLD THE COOLING FAN JUST STOPPED WORKING AND WAS REPLACED.
Mfg Campaign: 11243296
Recall Date: Aug 12, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM
Corrective Action:
SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM
Additional Notes:
SEE ATTACHED LETTER. I HAVE COPIES OF ALL RECEIPTS, IF YOU NEED TO SEE THEM
Mfg Campaign: 11243125
Recall Date: Aug 11, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.
Corrective Action:
CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.
Additional Notes:
CAR'S TRANSMISSION SHUTTERS OR JERKS AT VARIOUS TIMES LIKE ACCELERATING FROM A STOPPED POSITION. FRIGHTENED AND IRRITATED.
Mfg Campaign: 11241083
Recall Date: Aug 1, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.
Corrective Action:
TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.
Additional Notes:
TRANSMISSION WOULD SHUDDER AND NOT ENGAGE 2ND GEAR. ACCELERATION WOLD BE BOGGED DOWN MAKING IT HARD TO PASS OTHER VEHICLES OR MERGE ON THE HIGHWAY. CLUTCH PACK REPLACED AT 39,991 MILES UNDER POWERTRAIN WARRANTY.
Mfg Campaign: 11234697
Recall Date: Jul 25, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
Corrective Action:
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
Additional Notes:
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
Mfg Campaign: 11234029
Recall Date: Jul 23, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Mfg Campaign: 11234093
Recall Date: Jul 23, 2019
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Corrective Action:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Additional Notes:
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Mfg Campaign: 11234093
Recall Date: Jul 23, 2019
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