Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Corrective Action:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Additional Notes:
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Mfg Campaign: 11064917
Recall Date: Jan 25, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.
Corrective Action:
I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.
Additional Notes:
I WAS DRIVING IN SLOW MOVING TRAFFIC, DUE TO A BROKEN STOP LIGHT, FOR ABOUT 20 MINUTES..WHEN THE DISPLAY INDICATOR BEGAN ALARMING, AND SAID "TRANSMISSION OVERHEATING, STOP SAFELY" THERE WAS NO REASON FOR THIS WARNING INDICATOR TO TURN ON, AND THERE WAS NO POSSIBLE WAY TO STOP RIGHT WHERE I WAS. I HAVE ALSO SMELLED BURNING COMING FROM THE ENGINE AND NOTICE THAT AT TIMES MY CAR WILL NOT ACCELERATE OR IT SEEMS TO SHUDDER AND STAMMER WHEN ACCELERATING FROM A STOP. THE GEAR SHIFT ALSO WILL NOT GO INTO DRIVE AND INSTEAD GOES INTO NEUTRAL ON ITS OWN. I FEEL VERY UNSAFE WHEN DRIVING.
Mfg Campaign: 11060970
Recall Date: Jan 7, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STILLWELL FORD LINCOLN (3780 W CARLETON RD, STE M-99 HILLSDALE, MI 40242) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED AT 4,000 MILES. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. WHILE DRIVING 30 MPH, THE TRANSMISSION SLIPPED AND FAILED WHILE SHIFTING INTO FIRST AND SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 40,000. *TT
Mfg Campaign: 11054215
Recall Date: Dec 12, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WE WERE DRIVING APPX 57 MPH ON A TWO LANE HIGHWAY, WHEN AN INFORMATION WARMING CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED AND MY BOYFRIEND SAID ALL OF A SUDDEN THE STEERING GOT EXTREMELY HARD. HE MANAGED TO STEER IT HOME AND WE READ THE MANUAL ABOUT IT, THEN TRIED TO RESTART THE CAR ABOUT AN HOUR LATER AND IT WAS OK AT FIRST THEN ABOUT W MINUTES LATER IT HAPPENED AGAIN. SO WE HAD IT TOWED IN. THE DEALERSHIP SAID THE BATTERY HAD TO BE CHARGED BECAUSE IT WAS LOW.
Corrective Action:
WE WERE DRIVING APPX 57 MPH ON A TWO LANE HIGHWAY, WHEN AN INFORMATION WARMING CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED AND MY BOYFRIEND SAID ALL OF A SUDDEN THE STEERING GOT EXTREMELY HARD. HE MANAGED TO STEER IT HOME AND WE READ THE MANUAL ABOUT IT, THEN TRIED TO RESTART THE CAR ABOUT AN HOUR LATER AND IT WAS OK AT FIRST THEN ABOUT W MINUTES LATER IT HAPPENED AGAIN. SO WE HAD IT TOWED IN. THE DEALERSHIP SAID THE BATTERY HAD TO BE CHARGED BECAUSE IT WAS LOW.
Additional Notes:
WE WERE DRIVING APPX 57 MPH ON A TWO LANE HIGHWAY, WHEN AN INFORMATION WARMING CAME ON SAYING STEERING ASSIST FAULT SERVICE REQUIRED AND MY BOYFRIEND SAID ALL OF A SUDDEN THE STEERING GOT EXTREMELY HARD. HE MANAGED TO STEER IT HOME AND WE READ THE MANUAL ABOUT IT, THEN TRIED TO RESTART THE CAR ABOUT AN HOUR LATER AND IT WAS OK AT FIRST THEN ABOUT W MINUTES LATER IT HAPPENED AGAIN. SO WE HAD IT TOWED IN. THE DEALERSHIP SAID THE BATTERY HAD TO BE CHARGED BECAUSE IT WAS LOW.
Mfg Campaign: 11052113
Recall Date: Dec 3, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Corrective Action:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Additional Notes:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Mfg Campaign: 11048612
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Corrective Action:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Additional Notes:
FIRST PROBLEM WERE THE TRANSMISSION SHIFTING VERY HARD AND ON A COUPLE OF OCCASIONS THE CAR WOULD NOT GO INTO REVERSE WHEN TRYING TO BACK OUT OF MY DRIVEWAY. DEALER RECODED THE TRANSMISSION. CAR IS NOW STILL SHIFTING VERY HARD, SOMETIMES THE RPMS WILL HIT 4,000+ BEFORE IT WILL HARD DOWNSHIFT. OTHER TIME I HAVE HAD TO PRESS ON THE BRAKE TO GET THE RPMS DOWN. ALSO WHILE ON CRUISE CONTROL THE RPMS WILL ALSO REV TO 4,000 WHEN TRYING TO SLOW DOWN. ON A RECENT TRIP WHEN I CANCELLED THE CRUISE CONTROL THE CAR ACTUALLY SPED UP ON TWO SEPARATE OCCASIONS. CAR CONTINUES TO SHIFT HARD AND WHAT OTHER PEOPLE IN THE CAR HAVE DESCRIBED AS THE TRANSMISSION SLIPPING. THIS HAS BEEN ONGOING FOR ALMOST A YEAR NOW. DEALER ALWAYS SAYS THEY HAVE NOT HEARD ANYONE ELSE COMPLAIN ABOUT THE TRANSMISSION WHICH IS FUNNY SINCE I GET CLASS ACTION LAWSUIT MAIL ABOUT EVERY OTHER WEEK ABOUT IT.
Mfg Campaign: 11048612
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Corrective Action:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Additional Notes:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Mfg Campaign: 11048638
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Corrective Action:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Additional Notes:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Mfg Campaign: 11048638
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Corrective Action:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Additional Notes:
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
Mfg Campaign: 11048638
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.
Corrective Action:
FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.
Additional Notes:
FROM A STOP, TRANSMISSION HESITATES WHILE SHIFTING THROUGH THE LOWER GEARS. WHEN THIS HAPPENS, I GET A SHUDDERING IN THE VEHICLE THAT DOESN'T STOP UNTIL THE TRANSMISSION SHIFTS AGAIN. VEHICLE HAS 35,000 MILES ON IT.
Mfg Campaign: 11045617
Recall Date: Nov 13, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.
Corrective Action:
WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.
Additional Notes:
WHEN REVERSING CAR OUT OF PARKING SPOTS CAR HESITATES. CAR HESITATES WHILE DRIVING. CAR STOPS IN MIDDLE OF ROAD. CAR SHUDDERS AND HESITATES TO PICK UP SPEED. CAR SOMETIMES WILL NOT PICK UP SPEED. I HAVE BEEN TOLD TO PICK UP MY CAR THREE TIMES FROM FORD AUTO BODY SHOP THIS WEEK AND TOOK IT BACK WITHIN MINUTES AFTER BECAUSE IT IS NOT WORKING STILL. THEY REPLACED MY CLUTCH TWICE AND OTHER PARTS INSIDE OF THE TRANSMISSION.
Mfg Campaign: 11045296
Recall Date: Nov 11, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
MY GIRL FRIEND ,AGE 72 WAS DRIVING THE FORD FOCUS AND TURNING INTO HER APT. COMPLEX, SHE WAS HIT AT ABOUT A 35 DEGREE ANGLE AND ALTHOUGH THE LOWER AIR BAG ON THE STEERING COLUMN DEPLAYED THE AIR BAG ON THE TOP OF THE STEERING WHEEL DID NOT. THE CAR WAS TOTALLED.THE SEAT BELT SAVED HER FROM SERIOUS INJURY, BUT HER CLAVICLE WAS BRUISED AND SHE HAS SORE MUSCLES ON HER NECK AND THE LEFT SIDE OF HER BODY. THE LOWER AIR BAG THAT DID DEPLOY SAVED HER FROM SERIOUS LOWER BODY INJURY EXCEPT FOR SOME SWELLING AND BRUISING. HER VEHICLE WAS IN MOTION WHEN SHE WAS HIT BY A TRUCK COMING FROM THE OTHER DIRECTION. MY CONCERN IS SHOULD THAT UPPER AIR BAG DEPLOYED THE SAME AS THE LOWER AIR BAG DID. IS IT POSSIBLE THE UPPER AIR BAG WAS DEFECTIVE,AND HAS ANYONE ELSE REPORTED THIS?
Corrective Action:
MY GIRL FRIEND ,AGE 72 WAS DRIVING THE FORD FOCUS AND TURNING INTO HER APT. COMPLEX, SHE WAS HIT AT ABOUT A 35 DEGREE ANGLE AND ALTHOUGH THE LOWER AIR BAG ON THE STEERING COLUMN DEPLAYED THE AIR BAG ON THE TOP OF THE STEERING WHEEL DID NOT. THE CAR WAS TOTALLED.THE SEAT BELT SAVED HER FROM SERIOUS INJURY, BUT HER CLAVICLE WAS BRUISED AND SHE HAS SORE MUSCLES ON HER NECK AND THE LEFT SIDE OF HER BODY. THE LOWER AIR BAG THAT DID DEPLOY SAVED HER FROM SERIOUS LOWER BODY INJURY EXCEPT FOR SOME SWELLING AND BRUISING. HER VEHICLE WAS IN MOTION WHEN SHE WAS HIT BY A TRUCK COMING FROM THE OTHER DIRECTION. MY CONCERN IS SHOULD THAT UPPER AIR BAG DEPLOYED THE SAME AS THE LOWER AIR BAG DID. IS IT POSSIBLE THE UPPER AIR BAG WAS DEFECTIVE,AND HAS ANYONE ELSE REPORTED THIS?
Additional Notes:
MY GIRL FRIEND ,AGE 72 WAS DRIVING THE FORD FOCUS AND TURNING INTO HER APT. COMPLEX, SHE WAS HIT AT ABOUT A 35 DEGREE ANGLE AND ALTHOUGH THE LOWER AIR BAG ON THE STEERING COLUMN DEPLAYED THE AIR BAG ON THE TOP OF THE STEERING WHEEL DID NOT. THE CAR WAS TOTALLED.THE SEAT BELT SAVED HER FROM SERIOUS INJURY, BUT HER CLAVICLE WAS BRUISED AND SHE HAS SORE MUSCLES ON HER NECK AND THE LEFT SIDE OF HER BODY. THE LOWER AIR BAG THAT DID DEPLOY SAVED HER FROM SERIOUS LOWER BODY INJURY EXCEPT FOR SOME SWELLING AND BRUISING. HER VEHICLE WAS IN MOTION WHEN SHE WAS HIT BY A TRUCK COMING FROM THE OTHER DIRECTION. MY CONCERN IS SHOULD THAT UPPER AIR BAG DEPLOYED THE SAME AS THE LOWER AIR BAG DID. IS IT POSSIBLE THE UPPER AIR BAG WAS DEFECTIVE,AND HAS ANYONE ELSE REPORTED THIS?
Mfg Campaign: 11043308
Recall Date: Nov 4, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Corrective Action:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Additional Notes:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Mfg Campaign: 11040503
Recall Date: Oct 27, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Corrective Action:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Additional Notes:
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Mfg Campaign: 11040503
Recall Date: Oct 27, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11035325
Recall Date: Oct 20, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11035325
Recall Date: Oct 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
JUST FILLED MY GAS TANK UP THEN AS I LEFT THE GAS STATION GOT ABOUT 1 MILE UP THE ROAD THEN WHILE SITTING AT A STOPLIGHT I TURNED THE AC ON AND IDLE DIPPED, CAR FELT LIKE IT WAS GOING TO DIE(WHICH IT DID) THEN AS I TRIED TO RE-START, CEL CAME ON AND CAR WOULD NOT START. ABOUT 2 MORE TIMES AND IT FIRED UP ALONG WITH A SERVICE ENGINE SOON MESSAGE ... LUCKILY FOR ME I WAS A BLOCK AWAY FROM FUTURE FORD LINCOLN WHERE I ORIGINALLY PURCHASED THE VEHICLE. 3 DAYS LATER I GOT A CALL SAYING MY VEHICLE WAS READY FOR PICK UP. I GET THERE AND THEY TELL ME THAT THE REASON WAS DUE TO I HAD A AFTERMARKET POWER WIRE ROUTED OVER ENGINE ASSEMBLY CAUSING ELECTRICAL INTERFERENCE. SO THEY DISCONNECTED WHAT I PAYED A LOCAL PROFESSIONAL AUDIO SHOP $140 TO INSTALL 2 DAYS AFTER I GOT THE CAR. SO, LONG STORY SHORT, I GET IN THE VEHICLE ONLY TO SEE THAT MY FILL UP @ THE GAS STATION WAS GONE... THEY USED [XXX] NEAR 3/4 OF MY TANK OF GAS PUT OVER 100 MILES ON MY CAR AND I GET 2 BLOCKS AWAY FROM THE DEALER AND AT THE SAME LIGHT..... **** HAPPENS AGAIN!!!! TOOK IT RIGHT BACK TO THE DEALER. JUST GOT MY CAR BACK AFTER 13 DAYS IN THE SHOP AND I COULDN'T BE MORE PISSED! 4TH TIME I HAVE GONE TO PICK IT UP AFTER HEARING THAT THEY FIXED THE PROBLEM ONLY TO GET IN THE CAR, DRIVE IT, AND HAVE IT HAPPEN YET ANOTHER TIME! THEY EVEN TRIED TO TELL ME IT WAS MY RIGHT FRONT AXLE CAUSING THE PROBLEM THIS TIME AROUND. ( I JUST HAD THE LEFT FRONT AXLE REPLACED 2 MONTHS BACK AT ANOTHER DEALER) THROWING GREASE ON A CRANK SENSOR CAUSING MY CEL WITH DTC "P0106, P0236, P0340, P0344,P0365, P051B, P0532, P06A7, P08A9, P08B9" ...BLA BLA BLA... THEY DON'T KNOW WHAT THE PROBLEM IS BUT THEY KEEP WANTING TO TELL ME THEY FOUND THE PROBLEM! WHAT A WAIST OF BOTH OUR TIME. NOW THE CAR IS IN MY DRIVEWAY, WONT START, THROWING ABOUT 8 TO 12 CODES AND IM WAITING TO HEAR FROM FORD CUSTOMER CARE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11035325
Recall Date: Oct 20, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Mfg Campaign: 11033997
Recall Date: Oct 17, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN INITIALLY STARTING THE VEHICLE, IT FAILED TO ACCELERATE AND MADE A NOISE AS IF IT WERE FORCING THE ENGINE TO GO INTO GEAR. WHEN THE VEHICLE REACHED 40 MPH, IT DROVE SMOOTHLY. THE FAILURE OCCURRED FOR APPROXIMATELY TWELVE DAYS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000....UPDATED 12/11/17 *BF THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE CLUTCH WAS REPLACED THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. UPDATED 12/15/2017*JS
Mfg Campaign: 11033997
Recall Date: Oct 17, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
Mfg Campaign: 11033067
Recall Date: Oct 12, 2017
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