Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S64
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Nov 28, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S32
Recall Date: Oct 22, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S07
Recall Date: Mar 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Focus and C-Max vehicles. The floor pan may have improperly welded left-hand apron joints.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S03
Recall Date: Jan 24, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C13
Recall Date: Sep 28, 2016
Consumer Complaints
1.5K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED
Corrective Action:
THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED
Additional Notes:
THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED
Mfg Campaign: 11111114
Recall Date: Jul 13, 2018
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Corrective Action:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Additional Notes:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Mfg Campaign: 11109786
Recall Date: Jul 6, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Corrective Action:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Additional Notes:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Mfg Campaign: 11109786
Recall Date: Jul 6, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Corrective Action:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Additional Notes:
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Mfg Campaign: 11109786
Recall Date: Jul 6, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS
Corrective Action:
RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS
Additional Notes:
RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS
Mfg Campaign: 11102920
Recall Date: Jun 20, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!
Corrective Action:
TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!
Additional Notes:
TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!
Mfg Campaign: 11098678
Recall Date: May 29, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET
Corrective Action:
THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET
Additional Notes:
THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET
Mfg Campaign: 11092382
Recall Date: May 8, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Corrective Action:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Additional Notes:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Mfg Campaign: 11091117
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Corrective Action:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Additional Notes:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Mfg Campaign: 11091117
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Corrective Action:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Additional Notes:
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Mfg Campaign: 11091117
Recall Date: May 1, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Mfg Campaign: 11090350
Recall Date: Apr 26, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Mfg Campaign: 11090350
Recall Date: Apr 26, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Corrective Action:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Additional Notes:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Mfg Campaign: 11089836
Recall Date: Apr 24, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Corrective Action:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Additional Notes:
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Mfg Campaign: 11089836
Recall Date: Apr 24, 2018
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET
Corrective Action:
DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET
Additional Notes:
DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET
Mfg Campaign: 11088896
Recall Date: Apr 18, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.
Corrective Action:
ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.
Additional Notes:
ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.
Mfg Campaign: 11083847
Recall Date: Apr 8, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.
Corrective Action:
I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.
Additional Notes:
I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.
Mfg Campaign: 11082440
Recall Date: Apr 2, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.
Corrective Action:
WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.
Additional Notes:
WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.
Mfg Campaign: 11082030
Recall Date: Mar 29, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11080660
Recall Date: Mar 21, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Mfg Campaign: 11080660
Recall Date: Mar 21, 2018
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