Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: 18S35
Recall Date: Nov 14, 2018
Consumer Complaints
693 ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver’s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was inside the vehicle. The contact had taken the vehicle to a dealer where they informed her that the failure was not related to NHTSA Campaign Number: 21V316000 (Structure) for which the Vin was included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver’s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was inside the vehicle. The contact had taken the vehicle to a dealer where they informed her that the failure was not related to NHTSA Campaign Number: 21V316000 (Structure) for which the Vin was included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated that moisture had been entering the vehicle from an unknown place. The moisture had acuminated on the front driver’s side floor and later spread throughout the entire floor of the vehicle. The contact also stated that a strong mold odor was inside the vehicle. The contact had taken the vehicle to a dealer where they informed her that the failure was not related to NHTSA Campaign Number: 21V316000 (Structure) for which the Vin was included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11426999
Recall Date: Jul 29, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 eXPLOERE AND EVERYTIME WE BACK UP THERE IS A LOUD CLUNK NOISE, i SEE THER IS A RECALL ON 2013-2017 BUT 2018 ALS O NEEDS TO BE INCLUDED IN THIS RECALL THIS PROBELM NEEDS TO BE FIXED IMMEDIATELY
Corrective Action:
2018 eXPLOERE AND EVERYTIME WE BACK UP THERE IS A LOUD CLUNK NOISE, i SEE THER IS A RECALL ON 2013-2017 BUT 2018 ALS O NEEDS TO BE INCLUDED IN THIS RECALL THIS PROBELM NEEDS TO BE FIXED IMMEDIATELY
Additional Notes:
2018 eXPLOERE AND EVERYTIME WE BACK UP THERE IS A LOUD CLUNK NOISE, i SEE THER IS A RECALL ON 2013-2017 BUT 2018 ALS O NEEDS TO BE INCLUDED IN THIS RECALL THIS PROBELM NEEDS TO BE FIXED IMMEDIATELY
Mfg Campaign: 11425114
Recall Date: Jul 16, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Strong exhaust smell in the front cabin while driving 40+ mph. Resulting dizziness and nausea symptoms. Vehicle taken to dealer for diagnosis. Odometer reading 10560
Corrective Action:
Strong exhaust smell in the front cabin while driving 40+ mph. Resulting dizziness and nausea symptoms. Vehicle taken to dealer for diagnosis. Odometer reading 10560
Additional Notes:
Strong exhaust smell in the front cabin while driving 40+ mph. Resulting dizziness and nausea symptoms. Vehicle taken to dealer for diagnosis. Odometer reading 10560
Mfg Campaign: 11424599
Recall Date: Jul 13, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Roof Rail cap flew off on Highway. Complained of issue was told its under investigation but no fix is available
Corrective Action:
Roof Rail cap flew off on Highway. Complained of issue was told its under investigation but no fix is available
Additional Notes:
Roof Rail cap flew off on Highway. Complained of issue was told its under investigation but no fix is available
Mfg Campaign: 11423714
Recall Date: Jul 7, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Roofrack became detached while driving on freeway. Almost flew off in traffic and had to hold onto it while driving until I was able to pull over and tape it down. Almost flew off road while holding it down.
Corrective Action:
Roofrack became detached while driving on freeway. Almost flew off in traffic and had to hold onto it while driving until I was able to pull over and tape it down. Almost flew off road while holding it down.
Additional Notes:
Roofrack became detached while driving on freeway. Almost flew off in traffic and had to hold onto it while driving until I was able to pull over and tape it down. Almost flew off road while holding it down.
Mfg Campaign: 11423381
Recall Date: Jul 4, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
air conditioning failed. dealer says its compressor, but they have had it for a month and cannot fix it. last excuse was a bolt fracture. bolt fracture? my previous 2013 explorer had a fire in the ac unit at 9 thousand miles.
Corrective Action:
air conditioning failed. dealer says its compressor, but they have had it for a month and cannot fix it. last excuse was a bolt fracture. bolt fracture? my previous 2013 explorer had a fire in the ac unit at 9 thousand miles.
Additional Notes:
air conditioning failed. dealer says its compressor, but they have had it for a month and cannot fix it. last excuse was a bolt fracture. bolt fracture? my previous 2013 explorer had a fire in the ac unit at 9 thousand miles.
Mfg Campaign: 11422719
Recall Date: Jun 29, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Corrective Action:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Additional Notes:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Mfg Campaign: 11422077
Recall Date: Jun 24, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Corrective Action:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Additional Notes:
On June 18, 2021 while driving we noticed a particular smell inside the vehicle while driving and stationary. When we exited the vehicle the smell was exact same smell as the exhaust coming from the car. All doors were closed to include rear hatch as it was 110 plus outside. We had the A/C on recirculating mode and wife complained of a headache and mentioned she had been getting headaches several times while in the vehicle and I too had a headache. I searched the web and came across the same in issue with this generation Explorer and people had stated the 2018 models had the same complaint but were not recalled. For the remainder of the trip we rolled windows down and used fresh air to clear to vehicle of the exhaust smell. The vehicle has not been inspected by the dealer as we have been driving another vehicle due to the safety risk of CO2 poisoning.
Mfg Campaign: 11422077
Recall Date: Jun 24, 2021
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Ford Explorer equipped with four Hankook tires, Tire line: Ventus S1 Noble S2, Tire Size 255/50/R20. DOT Number: 5mnb1ah1218. The contact stated while having a routine inspection was informed that the rear driver and passenger tires needed to be replaced due to unusual wear. The vehicle was taken to the dealer where they were unable to determine the failure cause. The manufacturer was not notified. The tire mileage was 50,000. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2018 Ford Explorer equipped with four Hankook tires, Tire line: Ventus S1 Noble S2, Tire Size 255/50/R20. DOT Number: 5mnb1ah1218. The contact stated while having a routine inspection was informed that the rear driver and passenger tires needed to be replaced due to unusual wear. The vehicle was taken to the dealer where they were unable to determine the failure cause. The manufacturer was not notified. The tire mileage was 50,000. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2018 Ford Explorer equipped with four Hankook tires, Tire line: Ventus S1 Noble S2, Tire Size 255/50/R20. DOT Number: 5mnb1ah1218. The contact stated while having a routine inspection was informed that the rear driver and passenger tires needed to be replaced due to unusual wear. The vehicle was taken to the dealer where they were unable to determine the failure cause. The manufacturer was not notified. The tire mileage was 50,000. The failure mileage was 14,000.
Mfg Campaign: 11421618
Recall Date: Jun 21, 2021
Ford Motor Company
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Ford Explorer equipped with Hankook Ventus S1 Noble 2 tires. Size: 255/50R20 105H, dot number: 5mnc 1ah 1218. Upon inspection, it was discovered that the 2 rear tires were prematurely worn out or will get a rejected sticker if not replaced. Owner went to Baystate Ford dealer in Easton MA where the failure was confirmed, but the cause of the failure was not determined. The contact was told by this dealer service that neither they or the manufacturer would offer any assistance for this failure.
Corrective Action:
The contact owns a 2018 Ford Explorer equipped with Hankook Ventus S1 Noble 2 tires. Size: 255/50R20 105H, dot number: 5mnc 1ah 1218. Upon inspection, it was discovered that the 2 rear tires were prematurely worn out or will get a rejected sticker if not replaced. Owner went to Baystate Ford dealer in Easton MA where the failure was confirmed, but the cause of the failure was not determined. The contact was told by this dealer service that neither they or the manufacturer would offer any assistance for this failure.
Additional Notes:
The contact owns a 2018 Ford Explorer equipped with Hankook Ventus S1 Noble 2 tires. Size: 255/50R20 105H, dot number: 5mnc 1ah 1218. Upon inspection, it was discovered that the 2 rear tires were prematurely worn out or will get a rejected sticker if not replaced. Owner went to Baystate Ford dealer in Easton MA where the failure was confirmed, but the cause of the failure was not determined. The contact was told by this dealer service that neither they or the manufacturer would offer any assistance for this failure.
Mfg Campaign: 11421461
Recall Date: Jun 19, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
2018 Ford Explorer. Consumer writes in regards to roof rail covers safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE CONSMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAR.
Corrective Action:
2018 Ford Explorer. Consumer writes in regards to roof rail covers safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE CONSMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAR.
Additional Notes:
2018 Ford Explorer. Consumer writes in regards to roof rail covers safety recall. THE CONSUMER STATED THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE CONSMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAR.
Mfg Campaign: 11418715
Recall Date: May 27, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.
Corrective Action:
WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.
Additional Notes:
WINDSHIELD TRIM PIECE CAME OFF WHILE TRAVELING ON THE FREEWAY.
Mfg Campaign: 11415914
Recall Date: May 10, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARING A STRANGE NOISE IN THE FRONT BUT DID NOT CONNECT THIS TO A TRIM MOLDING ISSUE. IT IS DANGEROUS BECAUSE IT COULD FLY OFF AND HIT A PEDESTRIAN,MOTORCYCLE RIDER OR BICYCLE RIDER OR EVEN ANOTHER VEHICLE.
Corrective Action:
TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARING A STRANGE NOISE IN THE FRONT BUT DID NOT CONNECT THIS TO A TRIM MOLDING ISSUE. IT IS DANGEROUS BECAUSE IT COULD FLY OFF AND HIT A PEDESTRIAN,MOTORCYCLE RIDER OR BICYCLE RIDER OR EVEN ANOTHER VEHICLE.
Additional Notes:
TODAY I NOTICED THAT THE TRIM ON MY WINDSHIELD WAS CRACKED, BROKEN AND FALLING OFF. MY CAR HAS ABOUT 40K MILES ON IT AND WOULD NOT HAVE EXPECTED THIS TO FALL APART ALREADY. THIS PAST YEAR I MAY HAVE DRIVEN MY CAR 5000 MILES. IT HAS NOT BEEN IN ANY STORMS OR EIGHT WIND SITUATIONS. I HAVE BEEN HEARING A STRANGE NOISE IN THE FRONT BUT DID NOT CONNECT THIS TO A TRIM MOLDING ISSUE. IT IS DANGEROUS BECAUSE IT COULD FLY OFF AND HIT A PEDESTRIAN,MOTORCYCLE RIDER OR BICYCLE RIDER OR EVEN ANOTHER VEHICLE.
Mfg Campaign: 11404915
Recall Date: Mar 25, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Corrective Action:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Additional Notes:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Mfg Campaign: 11404263
Recall Date: Mar 22, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Corrective Action:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Additional Notes:
UNDER ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE THE CABIN FILLS WITH EXHAUST FUMES.
Mfg Campaign: 11404263
Recall Date: Mar 22, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
POWER STEERING WENT OUT TWICE. DEALERSHIP SAID NO PROBLEMS. NOW MAKE NOISE. DEALERSHIP STILL SAYS NO PROBLEM. BLAMED IT ON AGE. IT IS A 2018 SUV. SHOULD NOT BE HAPPENING.
Corrective Action:
POWER STEERING WENT OUT TWICE. DEALERSHIP SAID NO PROBLEMS. NOW MAKE NOISE. DEALERSHIP STILL SAYS NO PROBLEM. BLAMED IT ON AGE. IT IS A 2018 SUV. SHOULD NOT BE HAPPENING.
Additional Notes:
POWER STEERING WENT OUT TWICE. DEALERSHIP SAID NO PROBLEMS. NOW MAKE NOISE. DEALERSHIP STILL SAYS NO PROBLEM. BLAMED IT ON AGE. IT IS A 2018 SUV. SHOULD NOT BE HAPPENING.
Mfg Campaign: 11400343
Recall Date: Mar 11, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON JANUARY 24, 2021 I BOUGHT MY CERTIFIED PRE-OWNED 2018 FORD EXPLORER SPORT. THE FOLLOWING WEEK I HEARD AN INTERMITTENT BANGING SOUND WHEN DRIVING DOWN THE ROAD AT APPROX. 60 MPH. WHEN I GOT HOME I SAW THAT THE PLASTIC COVERINGS OF THE ROOF RACK RAILS WERE COMING OFF AND WERE WHAT WAS MAKING THE BANGING SOUND. FROM RESEARCHING THE ISSUE ONLINE IT APPEARS IF LEFT UNADDRESSED THE COVERS CAN FLY OFF THE VEHICLE WHILE ON THE ROAD. UNFORTUNATELY FORD HAS YET TO PROVIDE A FIX. THERE ARE HUNDREDS OF COMPLAINTS FROM PEOPLE ONLINE SHOW THIS IS A VERY COMMON PROBLEM AND FORD HAS YET TO PROVIDE A ADEQUATE SOLUTION FOR. SOME PEOPLE HAVE STATED THAT FORD'S FIX IS TO APPLY SILICONE TO THE CLIPS THAT COME LOOSE. UPON INSPECTION I SEE THAT SILICONE HAD BEEN APPLIED TO MINE PREVIOUSLY (NOT BY ME) AND THAT, LIKE MANY OTHER REPORT, THIS DOES NOT HOLD/ RESOLVE THE PROBLEM. MANY MORE USER COMPLAINTS OF THIS ISSUE CAN BE FOUND HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73385_DS991660
Corrective Action:
ON JANUARY 24, 2021 I BOUGHT MY CERTIFIED PRE-OWNED 2018 FORD EXPLORER SPORT. THE FOLLOWING WEEK I HEARD AN INTERMITTENT BANGING SOUND WHEN DRIVING DOWN THE ROAD AT APPROX. 60 MPH. WHEN I GOT HOME I SAW THAT THE PLASTIC COVERINGS OF THE ROOF RACK RAILS WERE COMING OFF AND WERE WHAT WAS MAKING THE BANGING SOUND. FROM RESEARCHING THE ISSUE ONLINE IT APPEARS IF LEFT UNADDRESSED THE COVERS CAN FLY OFF THE VEHICLE WHILE ON THE ROAD. UNFORTUNATELY FORD HAS YET TO PROVIDE A FIX. THERE ARE HUNDREDS OF COMPLAINTS FROM PEOPLE ONLINE SHOW THIS IS A VERY COMMON PROBLEM AND FORD HAS YET TO PROVIDE A ADEQUATE SOLUTION FOR. SOME PEOPLE HAVE STATED THAT FORD'S FIX IS TO APPLY SILICONE TO THE CLIPS THAT COME LOOSE. UPON INSPECTION I SEE THAT SILICONE HAD BEEN APPLIED TO MINE PREVIOUSLY (NOT BY ME) AND THAT, LIKE MANY OTHER REPORT, THIS DOES NOT HOLD/ RESOLVE THE PROBLEM. MANY MORE USER COMPLAINTS OF THIS ISSUE CAN BE FOUND HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73385_DS991660
Additional Notes:
ON JANUARY 24, 2021 I BOUGHT MY CERTIFIED PRE-OWNED 2018 FORD EXPLORER SPORT. THE FOLLOWING WEEK I HEARD AN INTERMITTENT BANGING SOUND WHEN DRIVING DOWN THE ROAD AT APPROX. 60 MPH. WHEN I GOT HOME I SAW THAT THE PLASTIC COVERINGS OF THE ROOF RACK RAILS WERE COMING OFF AND WERE WHAT WAS MAKING THE BANGING SOUND. FROM RESEARCHING THE ISSUE ONLINE IT APPEARS IF LEFT UNADDRESSED THE COVERS CAN FLY OFF THE VEHICLE WHILE ON THE ROAD. UNFORTUNATELY FORD HAS YET TO PROVIDE A FIX. THERE ARE HUNDREDS OF COMPLAINTS FROM PEOPLE ONLINE SHOW THIS IS A VERY COMMON PROBLEM AND FORD HAS YET TO PROVIDE A ADEQUATE SOLUTION FOR. SOME PEOPLE HAVE STATED THAT FORD'S FIX IS TO APPLY SILICONE TO THE CLIPS THAT COME LOOSE. UPON INSPECTION I SEE THAT SILICONE HAD BEEN APPLIED TO MINE PREVIOUSLY (NOT BY ME) AND THAT, LIKE MANY OTHER REPORT, THIS DOES NOT HOLD/ RESOLVE THE PROBLEM. MANY MORE USER COMPLAINTS OF THIS ISSUE CAN BE FOUND HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T73385_DS991660
Mfg Campaign: 11395729
Recall Date: Feb 11, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Corrective Action:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Additional Notes:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Mfg Campaign: 11394375
Recall Date: Feb 2, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Corrective Action:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Additional Notes:
THIS CAR HAS A LEAK ISSUE. MULTIPLE POINTS OF ENTRY FOR WATER LEAVE THE CAR SOAKING WET AFTER RAIN. THIS ISSUE WAS UNKNOWN AS ALL-WEATHER LINERS WERE PLACED INTO THE CAR BLOCKING OCCUPANTS FROM BEING ABLE TO FEEL LARGE AMOUNT OF WATER ACCUMULATED ON THE FLOOR. MOLD GREW IN CAR AS OCCUPANTS DID NOT KNOW THAT THEIR WAS AN ISSUE POSING AN EXTREME HEALTH HAZARD TO ADULTS AND CHILDREN. THIS IS NOT SAFE. FORD KNOWS THIS IS A KNOWN ISSUE AND HAS NOT TAKEN ANY ACTION TO REMEDY THE PROBLEM. THE CAR LEAKS WHILE IN MOTION AND STATIONARY. CARS ARE LEAKING FROM SUNROOFS, BOLTS, AND FROM UNDER THE HOOD. THIS IS MAKING PEOPLE SICK AND THEY DO NOT CARE. A CLASS ACTION SUIT NEEDS TO BE FILED AGAINST FORD. MY CAR HAD TO BE REPAIRED TWICE AT HAWKS PRAIRIE AUTOMOTIVE IN LACEY, WA IN DECEMBER 2020 AND JANUARY 2021. RECEIPTS CAN BE PROVIDED. I AM UNSURE IF THIS ACTUALLY REPAIRED THE ISSUE COMPLETELY.
Mfg Campaign: 11394375
Recall Date: Feb 2, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.
Corrective Action:
ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.
Additional Notes:
ROOF RACK CONTINUALLY POPS LOOSE WHILE DRIVING.
Mfg Campaign: 11387198
Recall Date: Jan 8, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury