Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: 18S35
Recall Date: Nov 14, 2018
Consumer Complaints
693 ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Currently on 3rd day of owning vehicle. On second day, the presence of strong exhaust odor persisted throughout the day driving close to 90 miles. Heat was on around 72 with both head & floor pulling in fresh air. Had to open sunroof because of how strong odor became when sitting idle while stopping. There are no warning lights or anything that would be causing exhaust to enter car abnormally.
Corrective Action:
Currently on 3rd day of owning vehicle. On second day, the presence of strong exhaust odor persisted throughout the day driving close to 90 miles. Heat was on around 72 with both head & floor pulling in fresh air. Had to open sunroof because of how strong odor became when sitting idle while stopping. There are no warning lights or anything that would be causing exhaust to enter car abnormally.
Additional Notes:
Currently on 3rd day of owning vehicle. On second day, the presence of strong exhaust odor persisted throughout the day driving close to 90 miles. Heat was on around 72 with both head & floor pulling in fresh air. Had to open sunroof because of how strong odor became when sitting idle while stopping. There are no warning lights or anything that would be causing exhaust to enter car abnormally.
Mfg Campaign: 11441265
Recall Date: Nov 22, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford has issued a recall for the cooling mechanism when the car is in idle. Unfortunately I have been told they will not correct it unless there is a problem? Like they know it is faulty and are waiting on a fire. This is a safety issue and I believe they have made the courtesy recall in hopes that it won't be a mandated one, which is pretty scary. We do what we can to prevent these issues and they know there is a problem. This is a safety issue. Please force them to correct this defect. I have attempted to schedule this repair, but while the notice says they will correct it. They have refused. I have spoken with Daniel at Ford and they have closed my case. The letter acknowledges safety feature issues are possible. I will try to attach screenshots of my case no. And the letter. Thank you so much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Ford has issued a recall for the cooling mechanism when the car is in idle. Unfortunately I have been told they will not correct it unless there is a problem? Like they know it is faulty and are waiting on a fire. This is a safety issue and I believe they have made the courtesy recall in hopes that it won't be a mandated one, which is pretty scary. We do what we can to prevent these issues and they know there is a problem. This is a safety issue. Please force them to correct this defect. I have attempted to schedule this repair, but while the notice says they will correct it. They have refused. I have spoken with Daniel at Ford and they have closed my case. The letter acknowledges safety feature issues are possible. I will try to attach screenshots of my case no. And the letter. Thank you so much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Ford has issued a recall for the cooling mechanism when the car is in idle. Unfortunately I have been told they will not correct it unless there is a problem? Like they know it is faulty and are waiting on a fire. This is a safety issue and I believe they have made the courtesy recall in hopes that it won't be a mandated one, which is pretty scary. We do what we can to prevent these issues and they know there is a problem. This is a safety issue. Please force them to correct this defect. I have attempted to schedule this repair, but while the notice says they will correct it. They have refused. I have spoken with Daniel at Ford and they have closed my case. The letter acknowledges safety feature issues are possible. I will try to attach screenshots of my case no. And the letter. Thank you so much. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11440204
Recall Date: Nov 12, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated while driving 50 MPH in the rain, the vehicle stalled, and the windshield wipers seized. The contact stated that the message “transmission not in the park” was displayed. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated while driving 50 MPH in the rain, the vehicle stalled, and the windshield wipers seized. The contact stated that the message “transmission not in the park” was displayed. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated while driving 50 MPH in the rain, the vehicle stalled, and the windshield wipers seized. The contact stated that the message “transmission not in the park” was displayed. The contact restarted the vehicle and drove to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11438624
Recall Date: Oct 29, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Corrective Action:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Additional Notes:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Mfg Campaign: 11438310
Recall Date: Oct 27, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Corrective Action:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Additional Notes:
Sync screen completely blacked out. Started after Ford replaces my battery. Back up camera does not work; front and rear sensors do not work; along with all sync related activities (climate control, hands free) It has now progressed to instrument panel starting with the compass. Based on other complaints fear it will move on to other instrument panel devices.
Mfg Campaign: 11438310
Recall Date: Oct 27, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
Unable to utilize the technology screen that the backup camera utilizes. Black screen with no power and unable to get visual or audio object warnings. Being informed the APIM is faulty.
Corrective Action:
Unable to utilize the technology screen that the backup camera utilizes. Black screen with no power and unable to get visual or audio object warnings. Being informed the APIM is faulty.
Additional Notes:
Unable to utilize the technology screen that the backup camera utilizes. Black screen with no power and unable to get visual or audio object warnings. Being informed the APIM is faulty.
Mfg Campaign: 11437695
Recall Date: Oct 21, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On at least three separate occasions over last six months vehicle has exhibited significant loss of power while accelerating passing vehicles. In addition to these occasions the vehicle has had significant smoking issues after idling or stopping for extended times. White smoke and odor exit the tailpipes which can be smelled inside of vehicle and observed outside the vehicle. Subsequent dealer inspections located nothing to cause the issues until the third time they inspected it and located the waste gate from the turbo chargers not function due to missing clips/rod. The repair has corrected the issue however i was charged for the repair stating the parts of the turbor charger where not covered under the powertrain warranty even though if gone uncorrected would have caused the turbos to fail under operation causing potential entire engine failure which if occured underway or during acceleration would create a significant safety hazard to the operator, passengers and potential other vehicles on the road. Note: there is a TSB issued for the same problems occuring with the turbo chargers of Ford involving the smaller engines manufactured at the same facility as the ecoboost motors.
Corrective Action:
On at least three separate occasions over last six months vehicle has exhibited significant loss of power while accelerating passing vehicles. In addition to these occasions the vehicle has had significant smoking issues after idling or stopping for extended times. White smoke and odor exit the tailpipes which can be smelled inside of vehicle and observed outside the vehicle. Subsequent dealer inspections located nothing to cause the issues until the third time they inspected it and located the waste gate from the turbo chargers not function due to missing clips/rod. The repair has corrected the issue however i was charged for the repair stating the parts of the turbor charger where not covered under the powertrain warranty even though if gone uncorrected would have caused the turbos to fail under operation causing potential entire engine failure which if occured underway or during acceleration would create a significant safety hazard to the operator, passengers and potential other vehicles on the road. Note: there is a TSB issued for the same problems occuring with the turbo chargers of Ford involving the smaller engines manufactured at the same facility as the ecoboost motors.
Additional Notes:
On at least three separate occasions over last six months vehicle has exhibited significant loss of power while accelerating passing vehicles. In addition to these occasions the vehicle has had significant smoking issues after idling or stopping for extended times. White smoke and odor exit the tailpipes which can be smelled inside of vehicle and observed outside the vehicle. Subsequent dealer inspections located nothing to cause the issues until the third time they inspected it and located the waste gate from the turbo chargers not function due to missing clips/rod. The repair has corrected the issue however i was charged for the repair stating the parts of the turbor charger where not covered under the powertrain warranty even though if gone uncorrected would have caused the turbos to fail under operation causing potential entire engine failure which if occured underway or during acceleration would create a significant safety hazard to the operator, passengers and potential other vehicles on the road. Note: there is a TSB issued for the same problems occuring with the turbo chargers of Ford involving the smaller engines manufactured at the same facility as the ecoboost motors.
Mfg Campaign: 11436875
Recall Date: Oct 15, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the trim detached from the windshield. The contact was able to drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the trim detached from the windshield. The contact was able to drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, the trim detached from the windshield. The contact was able to drive to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 41,000.
Mfg Campaign: 11436890
Recall Date: Oct 15, 2021
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his symptoms. The contact had taken the vehicle to the dealer on two occasions and each time the dealer could not detect a failure. The contact also mentioned that once he began to drive a rental vehicle, his symptoms began to go away. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his symptoms. The contact had taken the vehicle to the dealer on two occasions and each time the dealer could not detect a failure. The contact also mentioned that once he began to drive a rental vehicle, his symptoms began to go away. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his symptoms. The contact had taken the vehicle to the dealer on two occasions and each time the dealer could not detect a failure. The contact also mentioned that once he began to drive a rental vehicle, his symptoms began to go away. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.
Mfg Campaign: 11436662
Recall Date: Oct 13, 2021
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Right rear tire outside shoulder wear. alignment has been checked twice. Always within factory specs. Factory specs for camber on that wheel are not right. Vehicle handles poorly in slushy conditions. In many instances that is a sign of wheels out of alignment.
Corrective Action:
Right rear tire outside shoulder wear. alignment has been checked twice. Always within factory specs. Factory specs for camber on that wheel are not right. Vehicle handles poorly in slushy conditions. In many instances that is a sign of wheels out of alignment.
Additional Notes:
Right rear tire outside shoulder wear. alignment has been checked twice. Always within factory specs. Factory specs for camber on that wheel are not right. Vehicle handles poorly in slushy conditions. In many instances that is a sign of wheels out of alignment.
Mfg Campaign: 11435799
Recall Date: Oct 6, 2021
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. Now they say my rear suspension bushing need replacing along with a toe part causing excessive wear on my rear left tire. This part will cost me $600.00 plus.
Corrective Action:
The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. Now they say my rear suspension bushing need replacing along with a toe part causing excessive wear on my rear left tire. This part will cost me $600.00 plus.
Additional Notes:
The steering stopped working. This happened a couple times and I stopped the suv and turned it off and when I turned it on it worked. This last time it completely stopped steering. The repair shop said it was a steering rack or something and the part had to come from Ford. This part was $1500.00. Now they say my rear suspension bushing need replacing along with a toe part causing excessive wear on my rear left tire. This part will cost me $600.00 plus.
Mfg Campaign: 11435452
Recall Date: Oct 4, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.
Corrective Action:
Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.
Additional Notes:
Noticed smoke coming from vehicle as started driving vehicle, a short distance from WTS. A short time later flames were coming from behind the glove box. Driver was driving. The vehicle has not been inspected. It is unknown at this time if their were warning lamps.
Mfg Campaign: 11433856
Recall Date: Sep 21, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle emits a mold smell through the cooling system. Entire system was replaced under warranty and problem returned within a year. The presence of mold can cause serious health issues.
Corrective Action:
Vehicle emits a mold smell through the cooling system. Entire system was replaced under warranty and problem returned within a year. The presence of mold can cause serious health issues.
Additional Notes:
Vehicle emits a mold smell through the cooling system. Entire system was replaced under warranty and problem returned within a year. The presence of mold can cause serious health issues.
Mfg Campaign: 11433374
Recall Date: Sep 17, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11431606
Recall Date: Sep 3, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated while driving 65 MPH, she became aware that the front passenger’s side windshield rubber trim and the weather protector plastic piece were flapping back and forth on the windshield and then flew off the vehicle. The contact pulled over to the side of the road and placed the rubber trim piece back in the molding of the windshield and drove back to her residence. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11431606
Recall Date: Sep 3, 2021
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 35,872
Corrective Action:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 35,872
Additional Notes:
The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger’s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 35,872
Mfg Campaign: 11429419
Recall Date: Aug 17, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When accelerating there is an exhaust smell that seeps into the cabin of the car.
Corrective Action:
When accelerating there is an exhaust smell that seeps into the cabin of the car.
Additional Notes:
When accelerating there is an exhaust smell that seeps into the cabin of the car.
Mfg Campaign: 11428576
Recall Date: Aug 10, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Corrective Action:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Additional Notes:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Mfg Campaign: 11428422
Recall Date: Aug 9, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Corrective Action:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Additional Notes:
According to Ford The APIM failed and needs to be replaced. The entire counsel is black and will not come on I can not control the heat in air in the back of my vehicle as well as the rear cameras, radio, navigation, car chargers, car play and other features. Before it went completely black and didn’t work it would disconnect the phone and turn off and on for about a week. This car is less than 3 years old.
Mfg Campaign: 11428422
Recall Date: Aug 9, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:ROOF AND PILLARS
Potential Consequences:
The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and it looks terrible.
Corrective Action:
The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and it looks terrible.
Additional Notes:
The failed component is the Roof Rail Caps. One of mine came off on the car wash. The other Roof Rail Cap keeps coming loose just driving around, I have to check the second Roof Rail Cap so it too does not fly off on the highway or come off in the car wash. I now have just the one Roof Rail Cap and it looks terrible.
Mfg Campaign: 11427992
Recall Date: Aug 6, 2021
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