Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
FAILED TO ACCELERATE FROM STOP.
Corrective Action:
FAILED TO ACCELERATE FROM STOP.
Additional Notes:
FAILED TO ACCELERATE FROM STOP.
Mfg Campaign: 11062111
Recall Date: Jan 11, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Corrective Action:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Additional Notes:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Mfg Campaign: 11062222
Recall Date: Jan 11, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Corrective Action:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Additional Notes:
MY WIFE WAS INVOLVED IN AN ACCIDENT ON ICY ROADS ON DECEMBER 5. SHE WAS DRIVING OUR 2017 FORD EXPLORER WHICH WE HAD PURCHASED ON MAY 31, 2017. SHE WAS STOPPED AT A RED LIGHT ON A COUNTRY HIGHWAY AND HEADED NORTH. THE LIGHT TURNED GREEN AND SHE HAD JUST GOTTEN THROUGH THE INTERSECTION WHEN A VEHICLE THAT WAS HEADING SOUTH, LOST CONTROL AND HIT HER HEAD-ON. THE ATTACHED PICTURE SHOWS THE AMOUNT OF DAMAGE SUSTAINED ON THE FRONT END OF THE VEHICLE. BEYOND THIS DAMAGE, THE IMPACT WAS STRONG ENOUGH THAT A MOTOR MOUNT MOUNTING PIN WAS SHEARED CLEAN OFF THE MOTOR AS WAS THE COVER ON THE TIMING BELT. THE REBAR IN FRONT OF THE RADIATOR WAS SNAPPED COMPLETELY IN HALF. ALL THIS DAMAGE...AND THE AND AIRBAGS DID NOT DEPLOY. THERE WAS SUFFICIENT DAMAGE THAT THIS $50,000+ VEHICLE WAS CONSIDERED A TOTAL LOSS. I'VE CONTACTED THE FORD DEALERSHIP IN SIOUX FALLS, SD WHERE WE BOUGHT THE VEHICLE. AS SOON AS I MENTIONED AIRBAGS, THEY SAID THEY WOULD NOT ADDRESS OR COMMENT ON ANY ADDITIONAL QUESTIONS I RAISED ABOUT THE VEHICLE SAFETY FEATURES. I'VE CONTACTED FORD MOTOR COMPANY DIRECT. SAME STORY. AS SOON AS THE SUBJECT OF AIRBAGS WAS LOCKED FIRMLY IN THE MIND OF THE LADY I WAS TALKING WITH, SHE PROCEEDED WITH ABOUT TEN MINUTES OF QUESTIONS. AFTER SPENDING PROBABLY 20 MINUTES ON THE PHONE WITH THIS LADY, ALL I GOT WAS, "YOU NOW HAVE A CASE NUMBER IN OUR SYSTEM." WHEN I ASKED ABOUT GETTING ANY FOLLOWUP CORRESPONDENCE, I WAS TOLD, "ALL FUTURE CORRESPONDENCE WILL BE BETWEEN THE INSURANCE COMPANY AND FORD MOTOR COMPANY." AND, I'VE HEARD NOTHING SINCE. BECAUSE MY WIFE WAS NOT AT FAULT IN THIS ACCIDENT, WE ARE DEALING WITH THE OTHER DRIVER'S INSURANCE COMPANY (FARM BUREAU) AND GETTING TREATED LIKE WE WERE THE PERPETRATORS INSTEAD OF THE VICTIMS.
Mfg Campaign: 11062222
Recall Date: Jan 11, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHEN THE CONTACT'S DAUGHTER GOT INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND CLOSED THE DOOR, THE FRONT PASSENGER SIDE WINDOW SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHEN THE CONTACT'S DAUGHTER GOT INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND CLOSED THE DOOR, THE FRONT PASSENGER SIDE WINDOW SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHEN THE CONTACT'S DAUGHTER GOT INTO THE FRONT PASSENGER SIDE OF THE VEHICLE AND CLOSED THE DOOR, THE FRONT PASSENGER SIDE WINDOW SHATTERED. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO LITHIA FORD LINCOLN OF FRESNO (195 E AUTO CENTER DR, FRESNO, CA) WHERE THE VEHICLE WAS DIAGNOSED. THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.
Mfg Campaign: 11060750
Recall Date: Jan 5, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN APPLYING JUST THE SLIGHTEST BIT OF PRESSURE TO THE BRAKE PEDAL AT THE SAME MOMENT THE BRAKE LIGHTS COME ON A CLANKING OR CLICKING NOISE HAPPENS. THE NOISE SOUNDS LIKE IT IS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS ALSO RANDOM AND DESPITE EFFORTS TO INTENTIALLY DUPLICATE NOISE, IT APPEARS TO HAPPEN RANDOMLY. BROUGHT THE VEHICLE TO FORD DELEARSHIP 5 PLUS TIMES AND THEY HAVE FIXED EVERYTHING FROM THE SUSPENSION TO NUTS AND BOLTS BUT HAVE YET TO RESOLVE THE PROBLEM. THE NOISE OCCURS WHEN THE VEHICLE IS IN MOTION AND AT THE EXACT MOMENT ANY PRESSURE IS APPLIED TO THE BRAKE PEDAL.
Corrective Action:
WHEN APPLYING JUST THE SLIGHTEST BIT OF PRESSURE TO THE BRAKE PEDAL AT THE SAME MOMENT THE BRAKE LIGHTS COME ON A CLANKING OR CLICKING NOISE HAPPENS. THE NOISE SOUNDS LIKE IT IS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS ALSO RANDOM AND DESPITE EFFORTS TO INTENTIALLY DUPLICATE NOISE, IT APPEARS TO HAPPEN RANDOMLY. BROUGHT THE VEHICLE TO FORD DELEARSHIP 5 PLUS TIMES AND THEY HAVE FIXED EVERYTHING FROM THE SUSPENSION TO NUTS AND BOLTS BUT HAVE YET TO RESOLVE THE PROBLEM. THE NOISE OCCURS WHEN THE VEHICLE IS IN MOTION AND AT THE EXACT MOMENT ANY PRESSURE IS APPLIED TO THE BRAKE PEDAL.
Additional Notes:
WHEN APPLYING JUST THE SLIGHTEST BIT OF PRESSURE TO THE BRAKE PEDAL AT THE SAME MOMENT THE BRAKE LIGHTS COME ON A CLANKING OR CLICKING NOISE HAPPENS. THE NOISE SOUNDS LIKE IT IS COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS ALSO RANDOM AND DESPITE EFFORTS TO INTENTIALLY DUPLICATE NOISE, IT APPEARS TO HAPPEN RANDOMLY. BROUGHT THE VEHICLE TO FORD DELEARSHIP 5 PLUS TIMES AND THEY HAVE FIXED EVERYTHING FROM THE SUSPENSION TO NUTS AND BOLTS BUT HAVE YET TO RESOLVE THE PROBLEM. THE NOISE OCCURS WHEN THE VEHICLE IS IN MOTION AND AT THE EXACT MOMENT ANY PRESSURE IS APPLIED TO THE BRAKE PEDAL.
Mfg Campaign: 11058519
Recall Date: Jan 4, 2018
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT IT TOOK TOO LONG TO UNLATCH THE SEAT BELTS. THE VEHICLE WAS TAKEN TO REDLANDS FORD INC (1121 COLTON AVE, REDLANDS, CA, 92374) WHERE IT WAS STATED THAT THE MANUFACTURER WOULD BE MADE AWARE OF THE FAILURE. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE MANUFACTURER NOR THE DEALER. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS ADVISED TO TAKE THE VEHICLE TO FAIRVIEW FORD (292N G STREET, SAN BERNARDINO, CA 92410) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT IT TOOK TOO LONG TO UNLATCH THE SEAT BELTS. THE VEHICLE WAS TAKEN TO REDLANDS FORD INC (1121 COLTON AVE, REDLANDS, CA, 92374) WHERE IT WAS STATED THAT THE MANUFACTURER WOULD BE MADE AWARE OF THE FAILURE. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE MANUFACTURER NOR THE DEALER. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS ADVISED TO TAKE THE VEHICLE TO FAIRVIEW FORD (292N G STREET, SAN BERNARDINO, CA 92410) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT IT TOOK TOO LONG TO UNLATCH THE SEAT BELTS. THE VEHICLE WAS TAKEN TO REDLANDS FORD INC (1121 COLTON AVE, REDLANDS, CA, 92374) WHERE IT WAS STATED THAT THE MANUFACTURER WOULD BE MADE AWARE OF THE FAILURE. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE MANUFACTURER NOR THE DEALER. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS ADVISED TO TAKE THE VEHICLE TO FAIRVIEW FORD (292N G STREET, SAN BERNARDINO, CA 92410) WHERE THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.
Mfg Campaign: 11058237
Recall Date: Jan 3, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A STRONG ODOR COMING FROM INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SUSTAIN A HEADACHE, DIZZINESS, EYES WATERED, LIPS DRIED AND HAD CHEST PAIN THAT REQUIRED NO MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LASCO FORD DEALER LOCATED AT 2525 OWEN RD, FENTON, MI 48430 WHERE IT WAS DIAGNOSED THAT THE INSULATE 05 AND THE VALVE A009 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A STRONG ODOR COMING FROM INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SUSTAIN A HEADACHE, DIZZINESS, EYES WATERED, LIPS DRIED AND HAD CHEST PAIN THAT REQUIRED NO MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LASCO FORD DEALER LOCATED AT 2525 OWEN RD, FENTON, MI 48430 WHERE IT WAS DIAGNOSED THAT THE INSULATE 05 AND THE VALVE A009 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS A STRONG ODOR COMING FROM INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE CAUSED THE CONTACT TO SUSTAIN A HEADACHE, DIZZINESS, EYES WATERED, LIPS DRIED AND HAD CHEST PAIN THAT REQUIRED NO MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE LASCO FORD DEALER LOCATED AT 2525 OWEN RD, FENTON, MI 48430 WHERE IT WAS DIAGNOSED THAT THE INSULATE 05 AND THE VALVE A009 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
Mfg Campaign: 11057272
Recall Date: Dec 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMED SMELL IN CAR... SPECIFICALLY WHEN AC IS RUNNING AND BACKING UP
Corrective Action:
EXHAUST FUMED SMELL IN CAR... SPECIFICALLY WHEN AC IS RUNNING AND BACKING UP
Additional Notes:
EXHAUST FUMED SMELL IN CAR... SPECIFICALLY WHEN AC IS RUNNING AND BACKING UP
Mfg Campaign: 11056380
Recall Date: Dec 26, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FORD RECALL. I STARTED FEELING FATIGUED, NAUSEOUS AND GETTING HEADACHES OVER THE PAST WEEK AFTER DRIVING TO AND FROM WORK. I DROVE HOME FROM WORK ON 12/6/2017 AT NIGHT AND WAS STRUGGLING TO KEEP MY EYES OPEN AND GOT SICK. MY WIFE SAID SHE SMELLED A CHEMICAL TYPE SMELL IN THE CAR. WE DID SOME RESEARCH AND FOUND THAT FORD ACKNOWLEDGED SOME EXPLORERS HAVE AN ISSUE WHERE THE EXHAUST FUMES GET BACK INTO THE CAR. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID IT WAS CONFIRMED TO HAVE THE PROBLEM AND THEY FIXED IT.
Corrective Action:
FORD RECALL. I STARTED FEELING FATIGUED, NAUSEOUS AND GETTING HEADACHES OVER THE PAST WEEK AFTER DRIVING TO AND FROM WORK. I DROVE HOME FROM WORK ON 12/6/2017 AT NIGHT AND WAS STRUGGLING TO KEEP MY EYES OPEN AND GOT SICK. MY WIFE SAID SHE SMELLED A CHEMICAL TYPE SMELL IN THE CAR. WE DID SOME RESEARCH AND FOUND THAT FORD ACKNOWLEDGED SOME EXPLORERS HAVE AN ISSUE WHERE THE EXHAUST FUMES GET BACK INTO THE CAR. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID IT WAS CONFIRMED TO HAVE THE PROBLEM AND THEY FIXED IT.
Additional Notes:
FORD RECALL. I STARTED FEELING FATIGUED, NAUSEOUS AND GETTING HEADACHES OVER THE PAST WEEK AFTER DRIVING TO AND FROM WORK. I DROVE HOME FROM WORK ON 12/6/2017 AT NIGHT AND WAS STRUGGLING TO KEEP MY EYES OPEN AND GOT SICK. MY WIFE SAID SHE SMELLED A CHEMICAL TYPE SMELL IN THE CAR. WE DID SOME RESEARCH AND FOUND THAT FORD ACKNOWLEDGED SOME EXPLORERS HAVE AN ISSUE WHERE THE EXHAUST FUMES GET BACK INTO THE CAR. I TOOK THE CAR TO THE DEALER TODAY AND THEY SAID IT WAS CONFIRMED TO HAVE THE PROBLEM AND THEY FIXED IT.
Mfg Campaign: 11053385
Recall Date: Dec 7, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2017 FORD EXPLORER ECOBOOST WITH APPROXIMATELY 8800 MILES STARTED MAKING A WHINNING NOISE FROM THE TRANSMISSION. NOTICED MAKING RIGHT TURNS THE TRANSMISSION FELT LIKE IT WOULD DISENGAGE AND ABRUPTLY ENGAGE AS IF THROWN IN NEUTRAL THEN SLAMMED INTO DIRIVE. TAKING OFF FROM LIGHT WOULD DO SIMILAR ISSUE. IN A COUPLE OF EVENTS, VEHICLE WOULD NOT MOVE AND WAS IN TURNING LANE WITH TRAFFIC APPROACHING ALMOST CAUSING TO GET T BONED. EXPLORER HAS BEEN AT THE DEALER AND TRANSMISSION HAS BEEN SERVICED TWICE WITH THE TRANSMISSION SKIPPING GEARS OR SHIFTING NORMAL UNTIL A STOP AND ENGAGES 5TH GEAR, STAYS STUCK IN 5TH GEAR.
Corrective Action:
2017 FORD EXPLORER ECOBOOST WITH APPROXIMATELY 8800 MILES STARTED MAKING A WHINNING NOISE FROM THE TRANSMISSION. NOTICED MAKING RIGHT TURNS THE TRANSMISSION FELT LIKE IT WOULD DISENGAGE AND ABRUPTLY ENGAGE AS IF THROWN IN NEUTRAL THEN SLAMMED INTO DIRIVE. TAKING OFF FROM LIGHT WOULD DO SIMILAR ISSUE. IN A COUPLE OF EVENTS, VEHICLE WOULD NOT MOVE AND WAS IN TURNING LANE WITH TRAFFIC APPROACHING ALMOST CAUSING TO GET T BONED. EXPLORER HAS BEEN AT THE DEALER AND TRANSMISSION HAS BEEN SERVICED TWICE WITH THE TRANSMISSION SKIPPING GEARS OR SHIFTING NORMAL UNTIL A STOP AND ENGAGES 5TH GEAR, STAYS STUCK IN 5TH GEAR.
Additional Notes:
2017 FORD EXPLORER ECOBOOST WITH APPROXIMATELY 8800 MILES STARTED MAKING A WHINNING NOISE FROM THE TRANSMISSION. NOTICED MAKING RIGHT TURNS THE TRANSMISSION FELT LIKE IT WOULD DISENGAGE AND ABRUPTLY ENGAGE AS IF THROWN IN NEUTRAL THEN SLAMMED INTO DIRIVE. TAKING OFF FROM LIGHT WOULD DO SIMILAR ISSUE. IN A COUPLE OF EVENTS, VEHICLE WOULD NOT MOVE AND WAS IN TURNING LANE WITH TRAFFIC APPROACHING ALMOST CAUSING TO GET T BONED. EXPLORER HAS BEEN AT THE DEALER AND TRANSMISSION HAS BEEN SERVICED TWICE WITH THE TRANSMISSION SKIPPING GEARS OR SHIFTING NORMAL UNTIL A STOP AND ENGAGES 5TH GEAR, STAYS STUCK IN 5TH GEAR.
Mfg Campaign: 11052429
Recall Date: Dec 5, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAVE THE CARBON MONOXIDE SMELL INSIDE MY SUV. I TOOK IT TO THE DEALERSHIP IN OCT. AND WAS TOLD PARTS WERE BACKORDERED TO DEC. FORD RUSHED IN PARTS AND REPLACED A LIST OF THINGS. THAT FIX FAILED AND STILL HAVE THE SAME ISSUE WITH NO ETA ON WHEN IT WILL BE LOOKED AT AGAIN. FORD REFUSES TO TAKE THE SUV IN AGAIN AND FORD REFUSES TO TALK ABOUT THIS ISSUE. I DO TRAVEL FOR PERSONAL USE AND HAVE HAD THE STRONG ODER INSIDE AND HAVE HAD BAD HEADACHES AND DROWSINESS. I GET THE ODER DRIVING, TAKING OFF FROM STOPS OR GETTING ON THE FREEWAY/INTERSTATE.
Corrective Action:
HAVE THE CARBON MONOXIDE SMELL INSIDE MY SUV. I TOOK IT TO THE DEALERSHIP IN OCT. AND WAS TOLD PARTS WERE BACKORDERED TO DEC. FORD RUSHED IN PARTS AND REPLACED A LIST OF THINGS. THAT FIX FAILED AND STILL HAVE THE SAME ISSUE WITH NO ETA ON WHEN IT WILL BE LOOKED AT AGAIN. FORD REFUSES TO TAKE THE SUV IN AGAIN AND FORD REFUSES TO TALK ABOUT THIS ISSUE. I DO TRAVEL FOR PERSONAL USE AND HAVE HAD THE STRONG ODER INSIDE AND HAVE HAD BAD HEADACHES AND DROWSINESS. I GET THE ODER DRIVING, TAKING OFF FROM STOPS OR GETTING ON THE FREEWAY/INTERSTATE.
Additional Notes:
HAVE THE CARBON MONOXIDE SMELL INSIDE MY SUV. I TOOK IT TO THE DEALERSHIP IN OCT. AND WAS TOLD PARTS WERE BACKORDERED TO DEC. FORD RUSHED IN PARTS AND REPLACED A LIST OF THINGS. THAT FIX FAILED AND STILL HAVE THE SAME ISSUE WITH NO ETA ON WHEN IT WILL BE LOOKED AT AGAIN. FORD REFUSES TO TAKE THE SUV IN AGAIN AND FORD REFUSES TO TALK ABOUT THIS ISSUE. I DO TRAVEL FOR PERSONAL USE AND HAVE HAD THE STRONG ODER INSIDE AND HAVE HAD BAD HEADACHES AND DROWSINESS. I GET THE ODER DRIVING, TAKING OFF FROM STOPS OR GETTING ON THE FREEWAY/INTERSTATE.
Mfg Campaign: 11052632
Recall Date: Dec 5, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST LEAKING INTO CABIN OF VEHICLE: WHILE DRIVING I NOTICED AFTER A PERIOD OF 1 HOUR I GET DIZZY, HEADACHES, AND FEEL NAUSEATED. WHEN AFTER ARRIVING AT MY DESTINATION I FELT VERY LETHARGIC TAKING MANY HOURS BEFORE I FELT RELIEF. MY WIFE NOTICED IT DRIVING ON A TWO HOUR TRIP WHERE HER VISION BECAME DOUBLED. AFTER BEING OUT OF THE VEHICLE SHE FOR A PERIOD OF TIME SHE FELT BETTER. I SPOKE WITH MY DEALER ABOUT THE ISSUE WHEN DOING ROUTINE MAINTENANCE AND FORD TOLD ME THAT THEIR IS NO RECALL AT THE MOMENT FOR THIS COMPLAINT.
Corrective Action:
EXHAUST LEAKING INTO CABIN OF VEHICLE: WHILE DRIVING I NOTICED AFTER A PERIOD OF 1 HOUR I GET DIZZY, HEADACHES, AND FEEL NAUSEATED. WHEN AFTER ARRIVING AT MY DESTINATION I FELT VERY LETHARGIC TAKING MANY HOURS BEFORE I FELT RELIEF. MY WIFE NOTICED IT DRIVING ON A TWO HOUR TRIP WHERE HER VISION BECAME DOUBLED. AFTER BEING OUT OF THE VEHICLE SHE FOR A PERIOD OF TIME SHE FELT BETTER. I SPOKE WITH MY DEALER ABOUT THE ISSUE WHEN DOING ROUTINE MAINTENANCE AND FORD TOLD ME THAT THEIR IS NO RECALL AT THE MOMENT FOR THIS COMPLAINT.
Additional Notes:
EXHAUST LEAKING INTO CABIN OF VEHICLE: WHILE DRIVING I NOTICED AFTER A PERIOD OF 1 HOUR I GET DIZZY, HEADACHES, AND FEEL NAUSEATED. WHEN AFTER ARRIVING AT MY DESTINATION I FELT VERY LETHARGIC TAKING MANY HOURS BEFORE I FELT RELIEF. MY WIFE NOTICED IT DRIVING ON A TWO HOUR TRIP WHERE HER VISION BECAME DOUBLED. AFTER BEING OUT OF THE VEHICLE SHE FOR A PERIOD OF TIME SHE FELT BETTER. I SPOKE WITH MY DEALER ABOUT THE ISSUE WHEN DOING ROUTINE MAINTENANCE AND FORD TOLD ME THAT THEIR IS NO RECALL AT THE MOMENT FOR THIS COMPLAINT.
Mfg Campaign: 11052029
Recall Date: Dec 2, 2017
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
WE HAVE NEW AIRBAG TYPE REAR SEATBELTS, AND IT IS ABSOLUTELY ALMOST IMPOSSIBLE TO BUCKLE THE PASSENGERS IN AS LONG AS WE HAVE A CHILD SEAT IN THE MIDDLE, WE ALWAYS HAVE A CHILD SEAT IN THE MIDDLE, LEFT PASSENGER CANNOT BUCKLE THEMSELVES IN,. I'VE BEEN TO 2 DEALERS AND CALLED FORD TWICE AND NO ONE WILL PURSUE FIXING THE PROBLEM, THIS IS A VERY STRESS FULL KNOWING ITS A 2017 AND WE CANNOT USE THIS AS A FAMILY CAR
Corrective Action:
WE HAVE NEW AIRBAG TYPE REAR SEATBELTS, AND IT IS ABSOLUTELY ALMOST IMPOSSIBLE TO BUCKLE THE PASSENGERS IN AS LONG AS WE HAVE A CHILD SEAT IN THE MIDDLE, WE ALWAYS HAVE A CHILD SEAT IN THE MIDDLE, LEFT PASSENGER CANNOT BUCKLE THEMSELVES IN,. I'VE BEEN TO 2 DEALERS AND CALLED FORD TWICE AND NO ONE WILL PURSUE FIXING THE PROBLEM, THIS IS A VERY STRESS FULL KNOWING ITS A 2017 AND WE CANNOT USE THIS AS A FAMILY CAR
Additional Notes:
WE HAVE NEW AIRBAG TYPE REAR SEATBELTS, AND IT IS ABSOLUTELY ALMOST IMPOSSIBLE TO BUCKLE THE PASSENGERS IN AS LONG AS WE HAVE A CHILD SEAT IN THE MIDDLE, WE ALWAYS HAVE A CHILD SEAT IN THE MIDDLE, LEFT PASSENGER CANNOT BUCKLE THEMSELVES IN,. I'VE BEEN TO 2 DEALERS AND CALLED FORD TWICE AND NO ONE WILL PURSUE FIXING THE PROBLEM, THIS IS A VERY STRESS FULL KNOWING ITS A 2017 AND WE CANNOT USE THIS AS A FAMILY CAR
Mfg Campaign: 11051140
Recall Date: Nov 29, 2017
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
EXTREMELY SHARP METAL TABS STICK OUT NEARLY 1" FROM THE INBOARD SIDE OF BOTH DRIVER AND PASSENGER SEATS. TABS ARE INTENDED TO HOLD PLASTIC TABS ON SEAT COVERS HOWEVER BOTH OF MINE WERE NOT INSTALLED PROPERLY OR HAD COME OFF IN THE 6 MONTHS WE'D OWNED THE VEHICLE. THIS TAB CUT MY HAND WIDE OPEN AND CUT TENDONS WHILE REACHING FOR MY KEYS THAT HAD DROPPED. SURGERY WAS REQUIRED. A FRIEND WHO OWNS A 2016 EXPLORER CONFIRMED THESE SHARP TABS AS WELL. THIS SHARP METAL TAB IS LIKE A KNIFE AND I WOULD LIKE TO SEE THIS PROBLEM CORRECTED FLEETWIDE (FILING DOWN THE EDGES WOULD BE A VERY SIMPLE FIX) TO ENSURE OTHERS AREN'T MAIMED LIKE I WAS. IT'S NOT UNREASONABLE TO SEE HOW SOMEONE COULD CUT A WRIST WITH A RISK TO LIFE.
Corrective Action:
EXTREMELY SHARP METAL TABS STICK OUT NEARLY 1" FROM THE INBOARD SIDE OF BOTH DRIVER AND PASSENGER SEATS. TABS ARE INTENDED TO HOLD PLASTIC TABS ON SEAT COVERS HOWEVER BOTH OF MINE WERE NOT INSTALLED PROPERLY OR HAD COME OFF IN THE 6 MONTHS WE'D OWNED THE VEHICLE. THIS TAB CUT MY HAND WIDE OPEN AND CUT TENDONS WHILE REACHING FOR MY KEYS THAT HAD DROPPED. SURGERY WAS REQUIRED. A FRIEND WHO OWNS A 2016 EXPLORER CONFIRMED THESE SHARP TABS AS WELL. THIS SHARP METAL TAB IS LIKE A KNIFE AND I WOULD LIKE TO SEE THIS PROBLEM CORRECTED FLEETWIDE (FILING DOWN THE EDGES WOULD BE A VERY SIMPLE FIX) TO ENSURE OTHERS AREN'T MAIMED LIKE I WAS. IT'S NOT UNREASONABLE TO SEE HOW SOMEONE COULD CUT A WRIST WITH A RISK TO LIFE.
Additional Notes:
EXTREMELY SHARP METAL TABS STICK OUT NEARLY 1" FROM THE INBOARD SIDE OF BOTH DRIVER AND PASSENGER SEATS. TABS ARE INTENDED TO HOLD PLASTIC TABS ON SEAT COVERS HOWEVER BOTH OF MINE WERE NOT INSTALLED PROPERLY OR HAD COME OFF IN THE 6 MONTHS WE'D OWNED THE VEHICLE. THIS TAB CUT MY HAND WIDE OPEN AND CUT TENDONS WHILE REACHING FOR MY KEYS THAT HAD DROPPED. SURGERY WAS REQUIRED. A FRIEND WHO OWNS A 2016 EXPLORER CONFIRMED THESE SHARP TABS AS WELL. THIS SHARP METAL TAB IS LIKE A KNIFE AND I WOULD LIKE TO SEE THIS PROBLEM CORRECTED FLEETWIDE (FILING DOWN THE EDGES WOULD BE A VERY SIMPLE FIX) TO ENSURE OTHERS AREN'T MAIMED LIKE I WAS. IT'S NOT UNREASONABLE TO SEE HOW SOMEONE COULD CUT A WRIST WITH A RISK TO LIFE.
Mfg Campaign: 11048841
Recall Date: Nov 28, 2017
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
IT HAS BEEN JUST OVER 1 YEAR DRIVING THIS VEHICLE, 8115 MILES CURRENTLY. A FEW DAYS AGO WHILE WALKING AROUND MY CAR, I NOTICED CHIPPING, CRACKING, & PEELING AWAY OF THE TREAD ON MY TIRES. IT DOES NOT LOOK NORMAL AND NOT TOO SURE IF IT IS SAFE TO CONTINUE TO DRIVE. I TOOK IT TO THE LOCAL FORD DEALER WHERE WE LEASED IT FROM AND THEY CLAIMED THAT IT IS NORMAL TIRE WEAR FOR HAWAII ROADS. I DONT THINK SO. I HAVE OWNED SEVERAL VEHICLES OVER THE PAST FEW YEARS AND HAVE NEVER SEEN THIS BEFORE. THE VEHICLE HAS NEVER BEEN OFF-ROAD, PULLED A HEAVY LOAD, OR DRIVEN AGGRESSIVELY, AND IS IN IMMACULATE CONDITION OTHERWISE. THE VEHICLE WAS JUST IN FOR SERVICE JUST OVER 1 MONTH AGO SO I AM NOT SURE HOW THIS WAS NOT CAUGHT IN THE MULTI-POINT INSPECTION OR THE TIRE ROTATION THEY SUPPOSEDLY DID.
Corrective Action:
IT HAS BEEN JUST OVER 1 YEAR DRIVING THIS VEHICLE, 8115 MILES CURRENTLY. A FEW DAYS AGO WHILE WALKING AROUND MY CAR, I NOTICED CHIPPING, CRACKING, & PEELING AWAY OF THE TREAD ON MY TIRES. IT DOES NOT LOOK NORMAL AND NOT TOO SURE IF IT IS SAFE TO CONTINUE TO DRIVE. I TOOK IT TO THE LOCAL FORD DEALER WHERE WE LEASED IT FROM AND THEY CLAIMED THAT IT IS NORMAL TIRE WEAR FOR HAWAII ROADS. I DONT THINK SO. I HAVE OWNED SEVERAL VEHICLES OVER THE PAST FEW YEARS AND HAVE NEVER SEEN THIS BEFORE. THE VEHICLE HAS NEVER BEEN OFF-ROAD, PULLED A HEAVY LOAD, OR DRIVEN AGGRESSIVELY, AND IS IN IMMACULATE CONDITION OTHERWISE. THE VEHICLE WAS JUST IN FOR SERVICE JUST OVER 1 MONTH AGO SO I AM NOT SURE HOW THIS WAS NOT CAUGHT IN THE MULTI-POINT INSPECTION OR THE TIRE ROTATION THEY SUPPOSEDLY DID.
Additional Notes:
IT HAS BEEN JUST OVER 1 YEAR DRIVING THIS VEHICLE, 8115 MILES CURRENTLY. A FEW DAYS AGO WHILE WALKING AROUND MY CAR, I NOTICED CHIPPING, CRACKING, & PEELING AWAY OF THE TREAD ON MY TIRES. IT DOES NOT LOOK NORMAL AND NOT TOO SURE IF IT IS SAFE TO CONTINUE TO DRIVE. I TOOK IT TO THE LOCAL FORD DEALER WHERE WE LEASED IT FROM AND THEY CLAIMED THAT IT IS NORMAL TIRE WEAR FOR HAWAII ROADS. I DONT THINK SO. I HAVE OWNED SEVERAL VEHICLES OVER THE PAST FEW YEARS AND HAVE NEVER SEEN THIS BEFORE. THE VEHICLE HAS NEVER BEEN OFF-ROAD, PULLED A HEAVY LOAD, OR DRIVEN AGGRESSIVELY, AND IS IN IMMACULATE CONDITION OTHERWISE. THE VEHICLE WAS JUST IN FOR SERVICE JUST OVER 1 MONTH AGO SO I AM NOT SURE HOW THIS WAS NOT CAUGHT IN THE MULTI-POINT INSPECTION OR THE TIRE ROTATION THEY SUPPOSEDLY DID.
Mfg Campaign: 11048718
Recall Date: Nov 27, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Corrective Action:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Additional Notes:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Mfg Campaign: 11047666
Recall Date: Nov 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Corrective Action:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Additional Notes:
THERE'S EXHAUST FUME IN THE CABIN AFTER HARD ACCELERATION(RPM WAS AROUND 5000). AND MY FAMILY SUFFERED A SEVERE HEADACHE AFTER 90 MINUTES DRIVING INCLUDED MY 12 MONTHS OLD BABY. MY CAR HAS ALREADY BEEN REPAIRED TWICE IN FORD, BUT IT HAS NOT BEEN RESOLVED.
Mfg Campaign: 11047666
Recall Date: Nov 20, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
OUR 2017 FORD EXPLORER WAS INVOLVED IN A BAD ACCIDENT. WE WERE STRUCK ON THE DRIVER SIDE WHILE MAKING A LEFT TURN. THE STRIKE OCCURRED AT THE LEFT FRONT WHEEL BACK TO THE DRIVERS DOOR. TRAVELING RATE OF SPEED OF THE STRIKING VEHICLE WAS APPROX. 50MPH. THE INSURANCE ADJUSTER ADVISED THE CAR IS A TOTAL LOSS. MY CONCERN IS WHILE WE WALKED AWAY WITH MINIMAL INJURY, NOT ONE AIRBAG IN THE CAR WENT OFF. THE ADJUSTER ADVISED THAT AT THE VERY LEAST THE SIDE IMPACT BAGS SHOULD HAVE GONE OFF. WANTING TO GET ANOTHER EXPLORER BUT AM CONCERNED THAT THE SAFETY SYSTEM DOES NOT FUNCTION AS IT IS DESIGNED TO.
Corrective Action:
OUR 2017 FORD EXPLORER WAS INVOLVED IN A BAD ACCIDENT. WE WERE STRUCK ON THE DRIVER SIDE WHILE MAKING A LEFT TURN. THE STRIKE OCCURRED AT THE LEFT FRONT WHEEL BACK TO THE DRIVERS DOOR. TRAVELING RATE OF SPEED OF THE STRIKING VEHICLE WAS APPROX. 50MPH. THE INSURANCE ADJUSTER ADVISED THE CAR IS A TOTAL LOSS. MY CONCERN IS WHILE WE WALKED AWAY WITH MINIMAL INJURY, NOT ONE AIRBAG IN THE CAR WENT OFF. THE ADJUSTER ADVISED THAT AT THE VERY LEAST THE SIDE IMPACT BAGS SHOULD HAVE GONE OFF. WANTING TO GET ANOTHER EXPLORER BUT AM CONCERNED THAT THE SAFETY SYSTEM DOES NOT FUNCTION AS IT IS DESIGNED TO.
Additional Notes:
OUR 2017 FORD EXPLORER WAS INVOLVED IN A BAD ACCIDENT. WE WERE STRUCK ON THE DRIVER SIDE WHILE MAKING A LEFT TURN. THE STRIKE OCCURRED AT THE LEFT FRONT WHEEL BACK TO THE DRIVERS DOOR. TRAVELING RATE OF SPEED OF THE STRIKING VEHICLE WAS APPROX. 50MPH. THE INSURANCE ADJUSTER ADVISED THE CAR IS A TOTAL LOSS. MY CONCERN IS WHILE WE WALKED AWAY WITH MINIMAL INJURY, NOT ONE AIRBAG IN THE CAR WENT OFF. THE ADJUSTER ADVISED THAT AT THE VERY LEAST THE SIDE IMPACT BAGS SHOULD HAVE GONE OFF. WANTING TO GET ANOTHER EXPLORER BUT AM CONCERNED THAT THE SAFETY SYSTEM DOES NOT FUNCTION AS IT IS DESIGNED TO.
Mfg Campaign: 11046923
Recall Date: Nov 17, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Corrective Action:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Additional Notes:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Mfg Campaign: 11045323
Recall Date: Nov 11, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Corrective Action:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Additional Notes:
I BOUGHT A 2017 FORD EXPLORER FOR MY DAUGHTER TO DRIVE BACK AND FORTH TO COLLEGE. SHE HAS BEEN EXPERIENCING DIZZINESS, HEADACHES AND NEARLY PASSED OUT AFTER DRIVING THE VEHICLE. WHEN I GET IN THE VEHICLE AND START IT UP, IT SMELLS LIKE EXHAUST INSIDE THE VEHICLE. THERE IS OBVIOUSLY A PROBLEM.
Mfg Campaign: 11045323
Recall Date: Nov 11, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury