FORD EXPLORER 2017

Complete listing of complaints and recalls for this vehicle

1.7K
Complaints
22
Recalls

Complaints & Recalls

1.7K Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V347000 SAFETY RECALL
492.1K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Potential Risk:
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
The remedy is currently under development. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S53
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 24V031000 SAFETY RECALL
1.9M Vehicles Affected
Recall Date: Jan 19, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Potential Risk:
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on April 2, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S02
Notice Date: Jul 18, 2024
Recall Date: Jan 19, 2024
Ford Motor Company
NHTSA Campaign: 21V537000 SAFETY RECALL
631.2K Vehicles Affected
Recall Date: Jul 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Potential Risk:
A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S32
Notice Date: Mar 16, 2022
Recall Date: Jul 15, 2021
Ford Motor Company
NHTSA Campaign: 21V316000 SAFETY RECALL
617K Vehicles Affected
Recall Date: May 5, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Potential Risk:
A detached roof rail cover can create a road hazard, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S22
Notice Date: Oct 1, 2021
Recall Date: May 5, 2021
Ford Motor Company
NHTSA Campaign: 20V675000 SAFETY RECALL
454.9K Vehicles Affected
Recall Date: Oct 30, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Potential Risk:
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S62
Notice Date: Nov 27, 2020
Recall Date: Oct 30, 2020
Ford Motor Company
NHTSA Campaign: 19V651000 SAFETY RECALL
311.9K Vehicles Affected
Recall Date: Sep 11, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.

Potential Risk:
Occupants my contact the sharp edges when reaching between the power front seat and center console, increasing their risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will install protective tape on the exposed inside edge and tab of the power seat frames, free of charge. The recall began November 8, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S29.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S29
Notice Date: Nov 8, 2019
Recall Date: Sep 11, 2019
Ford Motor Company
NHTSA Campaign: 19V435000 SAFETY RECALL
1.2M Vehicles Affected
Recall Date: Jun 10, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Potential Risk:
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S17
Notice Date: Jun 26, 2019
Recall Date: Jun 10, 2019
Ford Motor Company
NHTSA Campaign: 17V530000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Aug 28, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.

Potential Risk:
If the heat shield detaches, the steering gear may overheat, increasing the steering effort required by the driver, especially at lower speeds, and increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers to inspect and replace the heat shield fasteners as needed, free of charge. The recall began on September 13, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S23.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17S23
Notice Date: Sep 13, 2017
Recall Date: Aug 28, 2017
Ford Motor Company
NHTSA Campaign: 17E048000 SAFETY RECALL
630 Vehicles Affected
Recall Date: Aug 28, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Potential Risk:
A loss of the wheel or wheel end can increase the risk of a crash.
FREE Recall Solution:
Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Notice Date: Jul 31, 2017
Recall Date: Aug 28, 2017
Ford Motor Company
NHTSA Campaign: 17V332000 SAFETY RECALL
2.2K Vehicles Affected
Recall Date: May 22, 2017
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 17C08
Notice Date: Jun 7, 2017
Recall Date: May 22, 2017
Ford Motor Company
NHTSA Campaign: 16V925000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Dec 22, 2016
Safety Issue:

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.

Potential Risk:
An oil leak, in the presence of an ignition source, increases the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect, and if necessary, replace the turbocharger oil supply tubes, free of charge. The recall began on January 31, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S46.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 16S46
Notice Date: Jan 31, 2017
Recall Date: Dec 22, 2016

Consumer Complaints

1.7K Complaints
Ford Motor Company
Campaign: 11121627 Other
Aug 22, 2018
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Corrective Action:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Additional Notes:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Manufacturer: FORD
Mfg Campaign: 11121627
Notice Date: Aug 22, 2018
Recall Date: Aug 22, 2018
Ford Motor Company
Campaign: 11121627 Other
Aug 22, 2018
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Corrective Action:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Additional Notes:

VEHICLE STALLS WHEN DRIVING AND IS MORE PRONOUNCED WHEN MAKING TURNS. AFTER STALLING IT STARTS BUCKING AND I HAVE TO PRESS GAS PEDAL TO THE FLOOR TO GET A RESPONSE.

Manufacturer: FORD
Mfg Campaign: 11121627
Notice Date: Aug 22, 2018
Recall Date: Aug 22, 2018
Ford Motor Company
Campaign: 11121700 Other
Aug 22, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WAS LEAVING A PARKING LOT AT THE MALL WITH MY BABY GIRL. I STARTED THE CAR AND STARTED TO DRIVE OUT OF THE PARKING GARAGE WHEN I REALIZED MY ENTIRE INSTRUMENT PANEL WAS OFF. I COULDN'T SEE MY SPEED LIMIT, BLINKERS, FUEL GAUGE, ETC... NOTHING WAS ON. I PANICKED AND PULLED OVER AS SOON AS IT WAS POSSIBLE FOR ME TO DO SO. I SHUT THE ENGINE OFF, THEN STARTED IT BACK UP, AND STILL NOTHING IN THE INSTRUMENT PANEL. I THEN SHUT OFF ENGINE AGAIN, EXITED THE VEHICLE, AND PROCEEDED TO LOCK THE CAR. AT THIS POINT I HEARD EVERYTHING SHUT OFF COMPLETELY AND SO I GOT BACK IN AND STARTED THE CAR AGAIN. IT WORKED OKAY AFTER THAT.

Corrective Action:

I WAS LEAVING A PARKING LOT AT THE MALL WITH MY BABY GIRL. I STARTED THE CAR AND STARTED TO DRIVE OUT OF THE PARKING GARAGE WHEN I REALIZED MY ENTIRE INSTRUMENT PANEL WAS OFF. I COULDN'T SEE MY SPEED LIMIT, BLINKERS, FUEL GAUGE, ETC... NOTHING WAS ON. I PANICKED AND PULLED OVER AS SOON AS IT WAS POSSIBLE FOR ME TO DO SO. I SHUT THE ENGINE OFF, THEN STARTED IT BACK UP, AND STILL NOTHING IN THE INSTRUMENT PANEL. I THEN SHUT OFF ENGINE AGAIN, EXITED THE VEHICLE, AND PROCEEDED TO LOCK THE CAR. AT THIS POINT I HEARD EVERYTHING SHUT OFF COMPLETELY AND SO I GOT BACK IN AND STARTED THE CAR AGAIN. IT WORKED OKAY AFTER THAT.

Additional Notes:

I WAS LEAVING A PARKING LOT AT THE MALL WITH MY BABY GIRL. I STARTED THE CAR AND STARTED TO DRIVE OUT OF THE PARKING GARAGE WHEN I REALIZED MY ENTIRE INSTRUMENT PANEL WAS OFF. I COULDN'T SEE MY SPEED LIMIT, BLINKERS, FUEL GAUGE, ETC... NOTHING WAS ON. I PANICKED AND PULLED OVER AS SOON AS IT WAS POSSIBLE FOR ME TO DO SO. I SHUT THE ENGINE OFF, THEN STARTED IT BACK UP, AND STILL NOTHING IN THE INSTRUMENT PANEL. I THEN SHUT OFF ENGINE AGAIN, EXITED THE VEHICLE, AND PROCEEDED TO LOCK THE CAR. AT THIS POINT I HEARD EVERYTHING SHUT OFF COMPLETELY AND SO I GOT BACK IN AND STARTED THE CAR AGAIN. IT WORKED OKAY AFTER THAT.

Manufacturer: FORD
Mfg Campaign: 11121700
Notice Date: Aug 22, 2018
Recall Date: Aug 22, 2018
Ford Motor Company
Campaign: 11120547 Other
Aug 16, 2018
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Corrective Action:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Additional Notes:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Manufacturer: FORD
Mfg Campaign: 11120547
Notice Date: Aug 16, 2018
Recall Date: Aug 16, 2018
Ford Motor Company
Campaign: 11120547 Other
Aug 16, 2018
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Corrective Action:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Additional Notes:

I WAS DRIVING ON THE HIGHWAY AND MY CAR STARTED SHAKING AND SOUNDING DIFFERENT. THE VIBRATIONS KEPT GETTING WORSE. THEN I WAS TRYING TO ACCELERATE AND MY SPEED WAS GOING DOWN. I COULDN'T GET MY SUV TO GET ANY SPEED AT ALL IT GOT ALL THE WAY DOWN TO ZERO MPH AND I HAD TO COAST TO THE NEAREST PARKING LOT. THE LIGHT ON MY DASH SAID TERRAIN MANAGEMENT SYSTEM FAILURE. LUCKILY THERE WEREN'T ANY CARS BEHIND ME AS IT WAS AT NIGHT TIME. I TURNED MY CAR OFF AND ON AGAIN AND TRIED TO RESTART THE COMPUTER WITH NO LUCK. THE OWNERS MANUAL SAYS TO RECYCLE THE KEY AND TRY AGAIN. MY CAR IS PUSH BUTTON START SO THAT WASN'T AN OPTION. I THEN LOOKED ON GOOGLE TO FIND THE PROBLEM AND SAW THERE WERE MULTIPLE ISSUES FROM MULTIPLE PEOPLE THAT HAD THE EXACT SAME EXPERIENCE. I HAD IT TOWED TO THE DEALER TODAY AND THEY SAID IT WAS THE THROTTLE BODY HAD WENT BAD. MY SUV ONLY HAS 40,000 MILES ON IT.

Manufacturer: FORD
Mfg Campaign: 11120547
Notice Date: Aug 16, 2018
Recall Date: Aug 16, 2018
Ford Motor Company
Campaign: 11119624 Other
Aug 13, 2018
Defect Description:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 70 MPH AND ACCELERATING, THERE WAS AN ABNORMAL EXHAUST ODOR SEEPING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ENNIS FORD, INC, 900 N INTERSTATE HIGHWAY 45, ENNIS, TX 75119, (972) 875-90670) WHERE IT WAS DIAGNOSED THAT THE VENTS NEAR THE REAR WHEEL HOUSING NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT THE HOLES IN THE VEHICLE WERE TAPED AND A CARBON MONOXIDE DETECTOR WAS INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS15355086. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 70 MPH AND ACCELERATING, THERE WAS AN ABNORMAL EXHAUST ODOR SEEPING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ENNIS FORD, INC, 900 N INTERSTATE HIGHWAY 45, ENNIS, TX 75119, (972) 875-90670) WHERE IT WAS DIAGNOSED THAT THE VENTS NEAR THE REAR WHEEL HOUSING NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT THE HOLES IN THE VEHICLE WERE TAPED AND A CARBON MONOXIDE DETECTOR WAS INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS15355086. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING 70 MPH AND ACCELERATING, THERE WAS AN ABNORMAL EXHAUST ODOR SEEPING INTO THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ENNIS FORD, INC, 900 N INTERSTATE HIGHWAY 45, ENNIS, TX 75119, (972) 875-90670) WHERE IT WAS DIAGNOSED THAT THE VENTS NEAR THE REAR WHEEL HOUSING NEEDED TO BE ADJUSTED. THE CONTACT STATED THAT THE HOLES IN THE VEHICLE WERE TAPED AND A CARBON MONOXIDE DETECTOR WAS INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS15355086. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.

Manufacturer: FORD
Mfg Campaign: 11119624
Notice Date: Aug 13, 2018
Recall Date: Aug 13, 2018
Ford Motor Company
Campaign: 11118886 Other
Aug 10, 2018
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

THREE DIFFERENT TIMES IN MOTION ON THE HIGHWAY SUDDEN ACCELERATION OCCURRED WHILE CRUISE CONTROL WAS ENGAGED OR WHILE BEGINNING TO START CRUISE CONTROL AT AN ACCESSIVE RATE OF SPEED.

Corrective Action:

THREE DIFFERENT TIMES IN MOTION ON THE HIGHWAY SUDDEN ACCELERATION OCCURRED WHILE CRUISE CONTROL WAS ENGAGED OR WHILE BEGINNING TO START CRUISE CONTROL AT AN ACCESSIVE RATE OF SPEED.

Additional Notes:

THREE DIFFERENT TIMES IN MOTION ON THE HIGHWAY SUDDEN ACCELERATION OCCURRED WHILE CRUISE CONTROL WAS ENGAGED OR WHILE BEGINNING TO START CRUISE CONTROL AT AN ACCESSIVE RATE OF SPEED.

Manufacturer: FORD
Mfg Campaign: 11118886
Notice Date: Aug 10, 2018
Recall Date: Aug 10, 2018
Ford Motor Company
Campaign: 11118892 Other
Aug 10, 2018
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FSA TITLE CARBON MONOXIDE CONCERNS #17N03 SMELL EXHAUST FUMES INSIDE OF VEHICLE WHILE IN MOTION ON CITY STREETS AND AT WARM UP, ROADSIDE STOP SIGNS, STOP LIGHTS AND BACK UP TRAFFIC IN CONSTRUCTION ZONES.

Corrective Action:

FSA TITLE CARBON MONOXIDE CONCERNS #17N03 SMELL EXHAUST FUMES INSIDE OF VEHICLE WHILE IN MOTION ON CITY STREETS AND AT WARM UP, ROADSIDE STOP SIGNS, STOP LIGHTS AND BACK UP TRAFFIC IN CONSTRUCTION ZONES.

Additional Notes:

FSA TITLE CARBON MONOXIDE CONCERNS #17N03 SMELL EXHAUST FUMES INSIDE OF VEHICLE WHILE IN MOTION ON CITY STREETS AND AT WARM UP, ROADSIDE STOP SIGNS, STOP LIGHTS AND BACK UP TRAFFIC IN CONSTRUCTION ZONES.

Manufacturer: FORD
Mfg Campaign: 11118892
Notice Date: Aug 10, 2018
Recall Date: Aug 10, 2018
Ford Motor Company
Campaign: 11118925 Other
Aug 10, 2018
Defect Description:

WHEELS

Potential Consequences:

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 20 MPH A LOUD NOISE WAS HEARD AND THE LEFT REAR TIRE RAPIDLY DEFLATED. INSTALLED THE FACTORY SPARE TIRE. NOTED A 2" LONG SLICE ACROSS THE TREAD OF THE TIRE. TOOK TO LOCAL MECHANIC FOR REPLACEMENT. MECHANIC DISCOVERED THAT THE TIRE WAS NOT PUNCTURED. THE TIRE FAILED. THE OTHER 3 TIRES WERE IN SIMILAR CONDITION. YOU COULD PICK PIECES OF RUBBER OUT OF THE TIRE WITH YOUR BARE HANDS. TIRES ARE 1 YEAR OLD AND HAD 20,000 MILES ON THEM. FORD DEALERSHIP SAID THEY WERE AWARE OF AN ISSUE WITH THE HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE DEALERSHIP OFFERED A $196 CREDIT PER TIRE FOR A TIRE OF MY CHOICE. I HAD TO PAY FOR LABOR. IT THE FAILED TIRE HAD BEEN ON THE FRONT OF THE VEHICLE AND OPERATING AT HIGHWAY SPEEDS, THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT.

Corrective Action:

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 20 MPH A LOUD NOISE WAS HEARD AND THE LEFT REAR TIRE RAPIDLY DEFLATED. INSTALLED THE FACTORY SPARE TIRE. NOTED A 2" LONG SLICE ACROSS THE TREAD OF THE TIRE. TOOK TO LOCAL MECHANIC FOR REPLACEMENT. MECHANIC DISCOVERED THAT THE TIRE WAS NOT PUNCTURED. THE TIRE FAILED. THE OTHER 3 TIRES WERE IN SIMILAR CONDITION. YOU COULD PICK PIECES OF RUBBER OUT OF THE TIRE WITH YOUR BARE HANDS. TIRES ARE 1 YEAR OLD AND HAD 20,000 MILES ON THEM. FORD DEALERSHIP SAID THEY WERE AWARE OF AN ISSUE WITH THE HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE DEALERSHIP OFFERED A $196 CREDIT PER TIRE FOR A TIRE OF MY CHOICE. I HAD TO PAY FOR LABOR. IT THE FAILED TIRE HAD BEEN ON THE FRONT OF THE VEHICLE AND OPERATING AT HIGHWAY SPEEDS, THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT.

Additional Notes:

WHILE DRIVING THE VEHICLE AT APPROXIMATELY 20 MPH A LOUD NOISE WAS HEARD AND THE LEFT REAR TIRE RAPIDLY DEFLATED. INSTALLED THE FACTORY SPARE TIRE. NOTED A 2" LONG SLICE ACROSS THE TREAD OF THE TIRE. TOOK TO LOCAL MECHANIC FOR REPLACEMENT. MECHANIC DISCOVERED THAT THE TIRE WAS NOT PUNCTURED. THE TIRE FAILED. THE OTHER 3 TIRES WERE IN SIMILAR CONDITION. YOU COULD PICK PIECES OF RUBBER OUT OF THE TIRE WITH YOUR BARE HANDS. TIRES ARE 1 YEAR OLD AND HAD 20,000 MILES ON THEM. FORD DEALERSHIP SAID THEY WERE AWARE OF AN ISSUE WITH THE HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 255/50R20. THE DEALERSHIP OFFERED A $196 CREDIT PER TIRE FOR A TIRE OF MY CHOICE. I HAD TO PAY FOR LABOR. IT THE FAILED TIRE HAD BEEN ON THE FRONT OF THE VEHICLE AND OPERATING AT HIGHWAY SPEEDS, THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT.

Manufacturer: FORD
Mfg Campaign: 11118925
Notice Date: Aug 10, 2018
Recall Date: Aug 10, 2018
Ford Motor Company
Campaign: 11119014 Other
Aug 10, 2018
Defect Description:

WHEELS

Potential Consequences:

I HAVE A 2017 FORD EXPLORER WITH 5500 MILES AND NOTICED THE TIRES ARE HAVING UNEVEN WEAR THEY ARE HANKOOK VENTUS S1 NOBLE 2 IN 255/50/20 5MN1AH 1316 THIS IS A KNOWN ISSUE AND THESE SHOULD BE COVERED UNDER THE FACTORY/ TIRE WARRANTY AS IT STATES FROM 1 MILE TO 12K MILES IT IS COVERED 100% IN THE MANUAL AND HANKOOK WANTS TO PRO RATE THE TIRES FOR A DEFECT THAT IS CAUSED MY THE MANUFACTURING PROCESS SHAME ON THEM

Corrective Action:

I HAVE A 2017 FORD EXPLORER WITH 5500 MILES AND NOTICED THE TIRES ARE HAVING UNEVEN WEAR THEY ARE HANKOOK VENTUS S1 NOBLE 2 IN 255/50/20 5MN1AH 1316 THIS IS A KNOWN ISSUE AND THESE SHOULD BE COVERED UNDER THE FACTORY/ TIRE WARRANTY AS IT STATES FROM 1 MILE TO 12K MILES IT IS COVERED 100% IN THE MANUAL AND HANKOOK WANTS TO PRO RATE THE TIRES FOR A DEFECT THAT IS CAUSED MY THE MANUFACTURING PROCESS SHAME ON THEM

Additional Notes:

I HAVE A 2017 FORD EXPLORER WITH 5500 MILES AND NOTICED THE TIRES ARE HAVING UNEVEN WEAR THEY ARE HANKOOK VENTUS S1 NOBLE 2 IN 255/50/20 5MN1AH 1316 THIS IS A KNOWN ISSUE AND THESE SHOULD BE COVERED UNDER THE FACTORY/ TIRE WARRANTY AS IT STATES FROM 1 MILE TO 12K MILES IT IS COVERED 100% IN THE MANUAL AND HANKOOK WANTS TO PRO RATE THE TIRES FOR A DEFECT THAT IS CAUSED MY THE MANUFACTURING PROCESS SHAME ON THEM

Manufacturer: FORD
Mfg Campaign: 11119014
Notice Date: Aug 10, 2018
Recall Date: Aug 10, 2018
Ford Motor Company
Campaign: 11118475 Other
Aug 8, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

EXPLORER HAS LESS THAN 11000 MILES ON IT. SINCE THE DAY I BOUGHT THE CAR, UNDER MILD TO HEAVY ACCELERATION, SMELL OF ROTTEN EGGS FEELS THE CABIN. AFTER DRIVING FOR 20-30 MIN MY WIFE AND TWO CHILDREN UNDER THE AGE OF 10 START TO EXPERIENCE FATIGUE, HEADACHES AND NAUSEA. BE CONCERNED ABOUT CO2 POISONING I HAVE BOUGHT AN AFTER MARKET DETECTOR WHICH HAS NOT, ALARMED. THE SMELL HAS PROGRESSIVELY GOTTEN STRONGER AND STRONGER AS THE CAR INCREASES IN MILEAGE. TOOK IT TO THE DEALERSHIP 8/8/18 AND THEY WANT TO ASK ABOUT IN CABIN AIR FILTERS, LIKE THAT FILTERS OUT EXHAUST GAS. LAUGHABLE AT BEST. THEN AGAIN AS A FIREFIGHTER WILL TELL YOU IF YOU SMELL SMOKE THERE IS FIRE.

Corrective Action:

EXPLORER HAS LESS THAN 11000 MILES ON IT. SINCE THE DAY I BOUGHT THE CAR, UNDER MILD TO HEAVY ACCELERATION, SMELL OF ROTTEN EGGS FEELS THE CABIN. AFTER DRIVING FOR 20-30 MIN MY WIFE AND TWO CHILDREN UNDER THE AGE OF 10 START TO EXPERIENCE FATIGUE, HEADACHES AND NAUSEA. BE CONCERNED ABOUT CO2 POISONING I HAVE BOUGHT AN AFTER MARKET DETECTOR WHICH HAS NOT, ALARMED. THE SMELL HAS PROGRESSIVELY GOTTEN STRONGER AND STRONGER AS THE CAR INCREASES IN MILEAGE. TOOK IT TO THE DEALERSHIP 8/8/18 AND THEY WANT TO ASK ABOUT IN CABIN AIR FILTERS, LIKE THAT FILTERS OUT EXHAUST GAS. LAUGHABLE AT BEST. THEN AGAIN AS A FIREFIGHTER WILL TELL YOU IF YOU SMELL SMOKE THERE IS FIRE.

Additional Notes:

EXPLORER HAS LESS THAN 11000 MILES ON IT. SINCE THE DAY I BOUGHT THE CAR, UNDER MILD TO HEAVY ACCELERATION, SMELL OF ROTTEN EGGS FEELS THE CABIN. AFTER DRIVING FOR 20-30 MIN MY WIFE AND TWO CHILDREN UNDER THE AGE OF 10 START TO EXPERIENCE FATIGUE, HEADACHES AND NAUSEA. BE CONCERNED ABOUT CO2 POISONING I HAVE BOUGHT AN AFTER MARKET DETECTOR WHICH HAS NOT, ALARMED. THE SMELL HAS PROGRESSIVELY GOTTEN STRONGER AND STRONGER AS THE CAR INCREASES IN MILEAGE. TOOK IT TO THE DEALERSHIP 8/8/18 AND THEY WANT TO ASK ABOUT IN CABIN AIR FILTERS, LIKE THAT FILTERS OUT EXHAUST GAS. LAUGHABLE AT BEST. THEN AGAIN AS A FIREFIGHTER WILL TELL YOU IF YOU SMELL SMOKE THERE IS FIRE.

Manufacturer: FORD
Mfg Campaign: 11118475
Notice Date: Aug 8, 2018
Recall Date: Aug 8, 2018
Ford Motor Company
Campaign: 11118502 Other
Aug 8, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN THE VEHICLE IS BEING ACCELERATED, A STRONG ODOR OF SULFUR OR "ROTTEN EGGS" CONSUMES THE CABIN OF THE SUV. THIS HAS OCCURRED WHEN THE AIR SYSTEM IS IN ALL MODES, INCLUDING WHEN TURNED OFF. IT IS APPARENT THAT EXHAUST FUMES ARE ENTERING THE CABIN WHEN DRIVING THE VEHICLE AND ENDANGERING ALL PASSENGERS. THE VEHICLE HAS SPENT TWO WEEKS AT A FORD DEALERSHIP FOR REPAIRS ON THIS ISSUE (REPROGRAMMED CLIMATE CONTROL, REAR SEAL CORRECTED) HOWEVER THE PROBLEM REMAINS AND HAS NOT BEEN REMEDIED. HEALTH CONCERNS HAVE BEEN ENDURED WITH DRIVER AND PASSENGERS DUE TO TOXICITY OF EXHAUST FUMES.

Corrective Action:

WHEN THE VEHICLE IS BEING ACCELERATED, A STRONG ODOR OF SULFUR OR "ROTTEN EGGS" CONSUMES THE CABIN OF THE SUV. THIS HAS OCCURRED WHEN THE AIR SYSTEM IS IN ALL MODES, INCLUDING WHEN TURNED OFF. IT IS APPARENT THAT EXHAUST FUMES ARE ENTERING THE CABIN WHEN DRIVING THE VEHICLE AND ENDANGERING ALL PASSENGERS. THE VEHICLE HAS SPENT TWO WEEKS AT A FORD DEALERSHIP FOR REPAIRS ON THIS ISSUE (REPROGRAMMED CLIMATE CONTROL, REAR SEAL CORRECTED) HOWEVER THE PROBLEM REMAINS AND HAS NOT BEEN REMEDIED. HEALTH CONCERNS HAVE BEEN ENDURED WITH DRIVER AND PASSENGERS DUE TO TOXICITY OF EXHAUST FUMES.

Additional Notes:

WHEN THE VEHICLE IS BEING ACCELERATED, A STRONG ODOR OF SULFUR OR "ROTTEN EGGS" CONSUMES THE CABIN OF THE SUV. THIS HAS OCCURRED WHEN THE AIR SYSTEM IS IN ALL MODES, INCLUDING WHEN TURNED OFF. IT IS APPARENT THAT EXHAUST FUMES ARE ENTERING THE CABIN WHEN DRIVING THE VEHICLE AND ENDANGERING ALL PASSENGERS. THE VEHICLE HAS SPENT TWO WEEKS AT A FORD DEALERSHIP FOR REPAIRS ON THIS ISSUE (REPROGRAMMED CLIMATE CONTROL, REAR SEAL CORRECTED) HOWEVER THE PROBLEM REMAINS AND HAS NOT BEEN REMEDIED. HEALTH CONCERNS HAVE BEEN ENDURED WITH DRIVER AND PASSENGERS DUE TO TOXICITY OF EXHAUST FUMES.

Manufacturer: FORD
Mfg Campaign: 11118502
Notice Date: Aug 8, 2018
Recall Date: Aug 8, 2018
Ford Motor Company
Campaign: 11118397 Other
Aug 7, 2018
Defect Description:

ENGINE

Potential Consequences:

FORD EXPLORER EXHAUST---- WE CONTINUE TO HAVE NAUSEA, DIZZINESS,HEADACHES AND AT TIMES EXTREME SLEEPINESS. A FEW MONTHS AGO FORD SENT US A SAFETY NOTICE, STATING THEY WOULD REPROGRAM THE AIR CONDITIONER. THEY STATED THIS WOULD FIX EXHAUST GASES ENTERING THE VEHICLE. THIS RE-PROGRAMING HAS NOT FIXED THE PROBLEM. WE CONTINUE TO HAVE EXHAUST SMELLS IN THE VEHICLE, ESPECIALLY ON ACCELERATION. WE CONTINUE TO HAVE NAUSEA, DIZZINESS, HEADACHES, SLEEPINESS, AND SOMETIMES PERIODS OF CONFUSION.

Corrective Action:

FORD EXPLORER EXHAUST---- WE CONTINUE TO HAVE NAUSEA, DIZZINESS,HEADACHES AND AT TIMES EXTREME SLEEPINESS. A FEW MONTHS AGO FORD SENT US A SAFETY NOTICE, STATING THEY WOULD REPROGRAM THE AIR CONDITIONER. THEY STATED THIS WOULD FIX EXHAUST GASES ENTERING THE VEHICLE. THIS RE-PROGRAMING HAS NOT FIXED THE PROBLEM. WE CONTINUE TO HAVE EXHAUST SMELLS IN THE VEHICLE, ESPECIALLY ON ACCELERATION. WE CONTINUE TO HAVE NAUSEA, DIZZINESS, HEADACHES, SLEEPINESS, AND SOMETIMES PERIODS OF CONFUSION.

Additional Notes:

FORD EXPLORER EXHAUST---- WE CONTINUE TO HAVE NAUSEA, DIZZINESS,HEADACHES AND AT TIMES EXTREME SLEEPINESS. A FEW MONTHS AGO FORD SENT US A SAFETY NOTICE, STATING THEY WOULD REPROGRAM THE AIR CONDITIONER. THEY STATED THIS WOULD FIX EXHAUST GASES ENTERING THE VEHICLE. THIS RE-PROGRAMING HAS NOT FIXED THE PROBLEM. WE CONTINUE TO HAVE EXHAUST SMELLS IN THE VEHICLE, ESPECIALLY ON ACCELERATION. WE CONTINUE TO HAVE NAUSEA, DIZZINESS, HEADACHES, SLEEPINESS, AND SOMETIMES PERIODS OF CONFUSION.

Manufacturer: FORD
Mfg Campaign: 11118397
Notice Date: Aug 7, 2018
Recall Date: Aug 7, 2018
Ford Motor Company
Campaign: 11118045 Other
Aug 6, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

ORIGINAL TIRES THAT CAME WITH TRUCK VERTUS S1NOBLE2 255/50 R20 105 H ARE WORN OUT AFTER 15000 MILES OF NORMAL DRIVING..TREAD IS AT A MINIMUM AND TIRES LOOK WEAK ON SIDE WALLS...STARTING TO CRACK. TIRES NEED TO BE REPLACED AFTER ONLY 15000 MI

Corrective Action:

ORIGINAL TIRES THAT CAME WITH TRUCK VERTUS S1NOBLE2 255/50 R20 105 H ARE WORN OUT AFTER 15000 MILES OF NORMAL DRIVING..TREAD IS AT A MINIMUM AND TIRES LOOK WEAK ON SIDE WALLS...STARTING TO CRACK. TIRES NEED TO BE REPLACED AFTER ONLY 15000 MI

Additional Notes:

ORIGINAL TIRES THAT CAME WITH TRUCK VERTUS S1NOBLE2 255/50 R20 105 H ARE WORN OUT AFTER 15000 MILES OF NORMAL DRIVING..TREAD IS AT A MINIMUM AND TIRES LOOK WEAK ON SIDE WALLS...STARTING TO CRACK. TIRES NEED TO BE REPLACED AFTER ONLY 15000 MI

Manufacturer: FORD
Mfg Campaign: 11118045
Notice Date: Aug 6, 2018
Recall Date: Aug 6, 2018
Ford Motor Company
Campaign: 11115699 Other
3 Vehicles Affected
Aug 4, 2018
Defect Description:

ENGINE

Potential Consequences:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Corrective Action:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Additional Notes:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Manufacturer: FORD
Mfg Campaign: 11115699
Notice Date: Aug 4, 2018
Recall Date: Aug 4, 2018
Ford Motor Company
Campaign: 11115699 Other
3 Vehicles Affected
Aug 4, 2018
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Corrective Action:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Additional Notes:

FAMILY HAS BEEN HAVING NEUROLOGICAL SYMPTOMS AFTER SMELLING SEVERE EXHAUST IN THE CAB OF OUR VEHICLE.

Manufacturer: FORD
Mfg Campaign: 11115699
Notice Date: Aug 4, 2018
Recall Date: Aug 4, 2018
Ford Motor Company
Campaign: 11114198 Other
Jul 27, 2018
Defect Description:

TIRES

Potential Consequences:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 H452 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT CHUNKS AND PIECES OF THE RUBBER DETACHED FROM THE TIRES. THE VEHICLE WAS TAKEN TO SUPERIOR FORD (4303 LA-19, ZACHARY, LA 70791, 225-654-2611) WHERE IT WAS DETERMINED THAT THE TIRE MANUFACTURER WOULD ONLY COVER SIXTY PERCENT OF THE TIRE REPLACEMENT AFTER 12,000 MILES. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE TIRES WERE NOT REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,200.

Corrective Action:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 H452 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT CHUNKS AND PIECES OF THE RUBBER DETACHED FROM THE TIRES. THE VEHICLE WAS TAKEN TO SUPERIOR FORD (4303 LA-19, ZACHARY, LA 70791, 225-654-2611) WHERE IT WAS DETERMINED THAT THE TIRE MANUFACTURER WOULD ONLY COVER SIXTY PERCENT OF THE TIRE REPLACEMENT AFTER 12,000 MILES. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE TIRES WERE NOT REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,200.

Additional Notes:

TL* THE CONTACT OWNS A 2017 FORD EXPLORER EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 H452 TIRES, SIZE: 255/50R20. THE CONTACT STATED THAT CHUNKS AND PIECES OF THE RUBBER DETACHED FROM THE TIRES. THE VEHICLE WAS TAKEN TO SUPERIOR FORD (4303 LA-19, ZACHARY, LA 70791, 225-654-2611) WHERE IT WAS DETERMINED THAT THE TIRE MANUFACTURER WOULD ONLY COVER SIXTY PERCENT OF THE TIRE REPLACEMENT AFTER 12,000 MILES. THE VEHICLE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE TIRES WERE NOT REPLACED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 12,200.

Manufacturer: FORD
Mfg Campaign: 11114198
Notice Date: Jul 27, 2018
Recall Date: Jul 27, 2018
Ford Motor Company
Campaign: 11113610 Other
Jul 25, 2018
Defect Description:

STEERING

Potential Consequences:

SUDDEN POWER STEERING FAILURE RESULTING IN AN UNSAFE AND UNUSABLE CONDITION IN WHICH THE VEHICLE CAN BE DRIVEN. DASH ALERTS BEGAN TO GO OFF, AND THE STEERING WAS STILL USABLE. NEXT TIME THE CAR WAS STARTED THE POWER STEERING WAS NO LONGER OPERATING AND SEVERAL ADDITIONAL DASH WARNING INDICATORS WERE GOING OFF.

Corrective Action:

SUDDEN POWER STEERING FAILURE RESULTING IN AN UNSAFE AND UNUSABLE CONDITION IN WHICH THE VEHICLE CAN BE DRIVEN. DASH ALERTS BEGAN TO GO OFF, AND THE STEERING WAS STILL USABLE. NEXT TIME THE CAR WAS STARTED THE POWER STEERING WAS NO LONGER OPERATING AND SEVERAL ADDITIONAL DASH WARNING INDICATORS WERE GOING OFF.

Additional Notes:

SUDDEN POWER STEERING FAILURE RESULTING IN AN UNSAFE AND UNUSABLE CONDITION IN WHICH THE VEHICLE CAN BE DRIVEN. DASH ALERTS BEGAN TO GO OFF, AND THE STEERING WAS STILL USABLE. NEXT TIME THE CAR WAS STARTED THE POWER STEERING WAS NO LONGER OPERATING AND SEVERAL ADDITIONAL DASH WARNING INDICATORS WERE GOING OFF.

Manufacturer: FORD
Mfg Campaign: 11113610
Notice Date: Jul 25, 2018
Recall Date: Jul 25, 2018
Ford Motor Company
Campaign: 11113419 Other
Jul 24, 2018
Defect Description:

WHEELS

Potential Consequences:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Corrective Action:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Additional Notes:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Manufacturer: FORD
Mfg Campaign: 11113419
Notice Date: Jul 24, 2018
Recall Date: Jul 24, 2018
Ford Motor Company
Campaign: 11113419 Other
Jul 24, 2018
Defect Description:

TIRES

Potential Consequences:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Corrective Action:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Additional Notes:

2017 FORD EXPLORER SPORT WITH HANKOOK 255/50R20 105H VENTUS S1 NOBLE 2 TIRES ARE CHIPPING/CUTTING AND WEARING PREMATURELY. VEHICLE ONLY HAS 12,500 MILES.

Manufacturer: FORD
Mfg Campaign: 11113419
Notice Date: Jul 24, 2018
Recall Date: Jul 24, 2018

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