Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Corrective Action:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Additional Notes:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Mfg Campaign: 11504831
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Corrective Action:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Additional Notes:
The transmission would slip and/or lag. This started around 65k miles. It was reported to the dealer, they couldn’t reproduce it. Then at 101k miles the engine started vibrating when in gear and idling. Motor mounts were replaced, but the problem persisted. Eventually got the entire transmission replaced.
Mfg Campaign: 11504831
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.
Corrective Action:
Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.
Additional Notes:
Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.
Mfg Campaign: 11504834
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11504883
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11504883
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The cowl needs to be repaired. It makes an annoying buzzing sound inside of the car on the dashboard. It distracts the drive and the driver, I can't go over 40mph. I did my research and put masking type over it and it stopped the noise. I've only had the vehicle since 2019
Corrective Action:
The cowl needs to be repaired. It makes an annoying buzzing sound inside of the car on the dashboard. It distracts the drive and the driver, I can't go over 40mph. I did my research and put masking type over it and it stopped the noise. I've only had the vehicle since 2019
Additional Notes:
The cowl needs to be repaired. It makes an annoying buzzing sound inside of the car on the dashboard. It distracts the drive and the driver, I can't go over 40mph. I did my research and put masking type over it and it stopped the noise. I've only had the vehicle since 2019
Mfg Campaign: 11504918
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
While driving down the road, the right-side windshield trim came off and struck the vehicle following me.
Corrective Action:
While driving down the road, the right-side windshield trim came off and struck the vehicle following me.
Additional Notes:
While driving down the road, the right-side windshield trim came off and struck the vehicle following me.
Mfg Campaign: 11504949
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the driver's side front door trim panel detached. The vehicle was taken to the dealer, and the dealer replaced the driver's side front door trim panel. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The failure mileage was approximately 58,800.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the driver's side front door trim panel detached. The vehicle was taken to the dealer, and the dealer replaced the driver's side front door trim panel. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The failure mileage was approximately 58,800.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the driver's side front door trim panel detached. The vehicle was taken to the dealer, and the dealer replaced the driver's side front door trim panel. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The failure mileage was approximately 58,800.
Mfg Campaign: 11504957
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Corrective Action:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Additional Notes:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Mfg Campaign: 11505055
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Corrective Action:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Additional Notes:
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
Mfg Campaign: 11505055
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into the motor causing the motor to overheat Ford recommend new motor but will not take responsibility of the cost. There was a recall on the 2.0 motor but not on the 2.3 and it is the same design of motor. The problem is the way Ford design the motor the new ones after 2017 are designed differently.
Corrective Action:
Coolant intrusion into the motor causing the motor to overheat Ford recommend new motor but will not take responsibility of the cost. There was a recall on the 2.0 motor but not on the 2.3 and it is the same design of motor. The problem is the way Ford design the motor the new ones after 2017 are designed differently.
Additional Notes:
Coolant intrusion into the motor causing the motor to overheat Ford recommend new motor but will not take responsibility of the cost. There was a recall on the 2.0 motor but not on the 2.3 and it is the same design of motor. The problem is the way Ford design the motor the new ones after 2017 are designed differently.
Mfg Campaign: 11505072
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Windshield trim panel flew off my car while traveling at highway speeds. I was traveling on the highway when suddenly the trim and seal under the trim flew off my car and got caught on my side mirror. I was in the middle of a trip nowhere near a ford dealer and had to tape up my car so that it was protected from the elements. I had to pay hundreds of dollars to fix this problem on my own.
Corrective Action:
Windshield trim panel flew off my car while traveling at highway speeds. I was traveling on the highway when suddenly the trim and seal under the trim flew off my car and got caught on my side mirror. I was in the middle of a trip nowhere near a ford dealer and had to tape up my car so that it was protected from the elements. I had to pay hundreds of dollars to fix this problem on my own.
Additional Notes:
Windshield trim panel flew off my car while traveling at highway speeds. I was traveling on the highway when suddenly the trim and seal under the trim flew off my car and got caught on my side mirror. I was in the middle of a trip nowhere near a ford dealer and had to tape up my car so that it was protected from the elements. I had to pay hundreds of dollars to fix this problem on my own.
Mfg Campaign: 11504685
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
At the end of December 2022, my entire right side of my windshield trim piece flew off on the highway. In addition, my right side passenger applique has come off twice on the highway since summer of 2021. The second one was a replacement and it only lasted less than a year before flying off while on the highway again in the fall of 2022. Pictures attached show the windshield piece completely cracked and flew off taking the seal with it.
Corrective Action:
At the end of December 2022, my entire right side of my windshield trim piece flew off on the highway. In addition, my right side passenger applique has come off twice on the highway since summer of 2021. The second one was a replacement and it only lasted less than a year before flying off while on the highway again in the fall of 2022. Pictures attached show the windshield piece completely cracked and flew off taking the seal with it.
Additional Notes:
At the end of December 2022, my entire right side of my windshield trim piece flew off on the highway. In addition, my right side passenger applique has come off twice on the highway since summer of 2021. The second one was a replacement and it only lasted less than a year before flying off while on the highway again in the fall of 2022. Pictures attached show the windshield piece completely cracked and flew off taking the seal with it.
Mfg Campaign: 11504732
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving from Lubbock Texas home to Carlsbad New Mexico on January 18. Very windy out. At approximately 6:00 pm my wife and I heard a noise like something light hit our windshield. It was dark when we got home and we went to bed. Got up to go to the office in the am and same the drivers side A pillar windshield trim piece missing. Saw that there was a recall for this issued in Dec 2022. Went to the Ford Dealer and they said this vehicle was not in the recall list. Why?
Corrective Action:
Driving from Lubbock Texas home to Carlsbad New Mexico on January 18. Very windy out. At approximately 6:00 pm my wife and I heard a noise like something light hit our windshield. It was dark when we got home and we went to bed. Got up to go to the office in the am and same the drivers side A pillar windshield trim piece missing. Saw that there was a recall for this issued in Dec 2022. Went to the Ford Dealer and they said this vehicle was not in the recall list. Why?
Additional Notes:
Driving from Lubbock Texas home to Carlsbad New Mexico on January 18. Very windy out. At approximately 6:00 pm my wife and I heard a noise like something light hit our windshield. It was dark when we got home and we went to bed. Got up to go to the office in the am and same the drivers side A pillar windshield trim piece missing. Saw that there was a recall for this issued in Dec 2022. Went to the Ford Dealer and they said this vehicle was not in the recall list. Why?
Mfg Campaign: 11504775
Recall Date: Jan 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Water pump leaking
Corrective Action:
Water pump leaking
Additional Notes:
Water pump leaking
Mfg Campaign: 11503819
Recall Date: Jan 26, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The right side trim piece on the windshield came off while driving and was dangerous for me and my passenger. The whole side is exposed and will most likely leak. The rubber gasket tore after the trim piece came off and was hitting the side window.
Corrective Action:
The right side trim piece on the windshield came off while driving and was dangerous for me and my passenger. The whole side is exposed and will most likely leak. The rubber gasket tore after the trim piece came off and was hitting the side window.
Additional Notes:
The right side trim piece on the windshield came off while driving and was dangerous for me and my passenger. The whole side is exposed and will most likely leak. The rubber gasket tore after the trim piece came off and was hitting the side window.
Mfg Campaign: 11503099
Recall Date: Jan 23, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed a bluish-gray cloud of smoke coming from the rear of the vehicle. No warning light was illuminated. The contact was able to maneuver the vehicle off the road. The vehicle was towed to an independent mechanic where it was diagnosed that the turbocharger leaked on the engine and the turbocharger tubes needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed a bluish-gray cloud of smoke coming from the rear of the vehicle. No warning light was illuminated. The contact was able to maneuver the vehicle off the road. The vehicle was towed to an independent mechanic where it was diagnosed that the turbocharger leaked on the engine and the turbocharger tubes needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, she noticed a bluish-gray cloud of smoke coming from the rear of the vehicle. No warning light was illuminated. The contact was able to maneuver the vehicle off the road. The vehicle was towed to an independent mechanic where it was diagnosed that the turbocharger leaked on the engine and the turbocharger tubes needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 16V925000 (Engine and Engine Cooling). The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline for assistance. The failure mileage was approximately 94,000.
Mfg Campaign: 11502566
Recall Date: Jan 19, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear. The dealer determined that the front windshield rubber seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear. The dealer determined that the front windshield rubber seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side windshield rubber seal detached. The dealer was made aware of the failure and informed the contact that the failure was caused by wear and tear. The dealer determined that the front windshield rubber seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Mfg Campaign: 11502577
Recall Date: Jan 19, 2023
Ford Motor Company
Defect Description:
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Potential Consequences:
2017 FORD EXPLORER. CONSUMER STATED THAT THE SEATBELT BUCKLE WOULD NOT RELEASE. THE CONSUMER STATED TOOK THE VEHICLE TO BE REPAIRED THE DEALER LOST THE STEP PANEL AND ALSO NEED ADDITIONAL PARTS TO INSTALL THE NEW SEATBELT.
Corrective Action:
2017 FORD EXPLORER. CONSUMER STATED THAT THE SEATBELT BUCKLE WOULD NOT RELEASE. THE CONSUMER STATED TOOK THE VEHICLE TO BE REPAIRED THE DEALER LOST THE STEP PANEL AND ALSO NEED ADDITIONAL PARTS TO INSTALL THE NEW SEATBELT.
Additional Notes:
2017 FORD EXPLORER. CONSUMER STATED THAT THE SEATBELT BUCKLE WOULD NOT RELEASE. THE CONSUMER STATED TOOK THE VEHICLE TO BE REPAIRED THE DEALER LOST THE STEP PANEL AND ALSO NEED ADDITIONAL PARTS TO INSTALL THE NEW SEATBELT.
Mfg Campaign: 11501209
Recall Date: Jan 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front hood top coat issue. I bought the vehicle in Oct ‘22, and it had a pre-existing issue on the front hood.
Corrective Action:
Front hood top coat issue. I bought the vehicle in Oct ‘22, and it had a pre-existing issue on the front hood.
Additional Notes:
Front hood top coat issue. I bought the vehicle in Oct ‘22, and it had a pre-existing issue on the front hood.
Mfg Campaign: 11500712
Recall Date: Jan 8, 2023
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