Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.
Corrective Action:
The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.
Additional Notes:
The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.
Mfg Campaign: 11552235
Recall Date: Oct 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 45 MPH, the contact heard a slapping sound coming from the vehicle and became aware that the front driver’s side windshield trim had detached and struck the vehicle behind. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 45 MPH, the contact heard a slapping sound coming from the vehicle and became aware that the front driver’s side windshield trim had detached and struck the vehicle behind. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 45 MPH, the contact heard a slapping sound coming from the vehicle and became aware that the front driver’s side windshield trim had detached and struck the vehicle behind. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Mfg Campaign: 11552093
Recall Date: Oct 26, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rubber front windshield trim is deteriorating in the sun. Pieces are braking off while driving & causes a whistling sound.
Corrective Action:
Rubber front windshield trim is deteriorating in the sun. Pieces are braking off while driving & causes a whistling sound.
Additional Notes:
Rubber front windshield trim is deteriorating in the sun. Pieces are braking off while driving & causes a whistling sound.
Mfg Campaign: 11551412
Recall Date: Oct 23, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.
Corrective Action:
The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.
Additional Notes:
The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.
Mfg Campaign: 11551167
Recall Date: Oct 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Corrective Action:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Additional Notes:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Mfg Campaign: 11550807
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP
Potential Consequences:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Corrective Action:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Additional Notes:
Mechanic confirmed water pump failure. Explorer was brought to mechanic for issue with heater. Upon inspection by mechanic, the coolant was low. Mechanic filled the coolant and left the vehicle idling. Water was seen leaking from undercarriage. Vehicle cannot be safely driven until water pump is replaced. Minimum cost of $2000 to complete repair.
Mfg Campaign: 11550807
Recall Date: Oct 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that the rubber on the window trim between the passenger’s side front door and windshield had started to separate. One day while driving at highway speeds, the window trim detached from the vehicle. The contact stated that the rubber on the driver side window trim had also started to separate. The contact believed that the panel would also detach. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that the rubber on the window trim between the passenger’s side front door and windshield had started to separate. One day while driving at highway speeds, the window trim detached from the vehicle. The contact stated that the rubber on the driver side window trim had also started to separate. The contact believed that the panel would also detach. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that the rubber on the window trim between the passenger’s side front door and windshield had started to separate. One day while driving at highway speeds, the window trim detached from the vehicle. The contact stated that the rubber on the driver side window trim had also started to separate. The contact believed that the panel would also detach. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Mfg Campaign: 11550564
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE LOSES POWER AT TIMES. WHEN GOING TO ANOTHER LANE OR PULLING OUT IN TRAFFIC, IT WILL SURGE LOOSING POWER. I NOTICED IT SHORLTY AFTER PURCHASING IT. IGNORED IT FOR A LONG TIME BUT HAVE HAD TO DRIVE IT MORE LATELY AND FEEL UNSAFE DOING SO. THE VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. IT HAS LESS THAN 25,000 MILES ON ITAND THE PROBLEM SEEMS TO BE GETTING WORSE
Corrective Action:
THE VEHICLE LOSES POWER AT TIMES. WHEN GOING TO ANOTHER LANE OR PULLING OUT IN TRAFFIC, IT WILL SURGE LOOSING POWER. I NOTICED IT SHORLTY AFTER PURCHASING IT. IGNORED IT FOR A LONG TIME BUT HAVE HAD TO DRIVE IT MORE LATELY AND FEEL UNSAFE DOING SO. THE VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. IT HAS LESS THAN 25,000 MILES ON ITAND THE PROBLEM SEEMS TO BE GETTING WORSE
Additional Notes:
THE VEHICLE LOSES POWER AT TIMES. WHEN GOING TO ANOTHER LANE OR PULLING OUT IN TRAFFIC, IT WILL SURGE LOOSING POWER. I NOTICED IT SHORLTY AFTER PURCHASING IT. IGNORED IT FOR A LONG TIME BUT HAVE HAD TO DRIVE IT MORE LATELY AND FEEL UNSAFE DOING SO. THE VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. IT HAS LESS THAN 25,000 MILES ON ITAND THE PROBLEM SEEMS TO BE GETTING WORSE
Mfg Campaign: 11550218
Recall Date: Oct 16, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The passenger side exterior windshield pillar trim piece flew off while driving on I20 west of Dallas Tx. Could have hit the car behind me.
Corrective Action:
The passenger side exterior windshield pillar trim piece flew off while driving on I20 west of Dallas Tx. Could have hit the car behind me.
Additional Notes:
The passenger side exterior windshield pillar trim piece flew off while driving on I20 west of Dallas Tx. Could have hit the car behind me.
Mfg Campaign: 11549946
Recall Date: Oct 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Corrective Action:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Additional Notes:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Mfg Campaign: 11549631
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Corrective Action:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Additional Notes:
While driving cross country, driver began to experience lag in acceleration and delayed shifting. In some cases, noted transmission was not down shifting. At destination, the check engine light came on and we took the vehicle into a Ford dealership for repair. It should be noted that there was a low coolant light just prior to the trip and we filled up approximately a quart to bring it back to serviceable limits. The dealer called after several hours to explain the car would need a new 2.3L EcoBoost engine and new Automatic transmission. The engine had evidence of coolant in the engine/oil. The transmission was diagnosed to have a failure of an internal component. The vehicle was been regularly serviced for the 79000 miles with no previous warning lights. We currently have the vehicle in our garage trying to decide if it's worth fixing for $25000 quoted by the dealer.
Mfg Campaign: 11549631
Recall Date: Oct 12, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact the NHTSA Hotline. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact the NHTSA Hotline. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact the NHTSA Hotline. The failure mileage was approximately 80,000.
Mfg Campaign: 11549239
Recall Date: Oct 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
continuous highway cruise speed shudder in 6th gear between 50 and 60 MPH
Corrective Action:
continuous highway cruise speed shudder in 6th gear between 50 and 60 MPH
Additional Notes:
continuous highway cruise speed shudder in 6th gear between 50 and 60 MPH
Mfg Campaign: 11548835
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
mechanic noticed water pump leaking at only 61,000 miles and ford refused to help because it was "out of warranty". water pump needed to be replaced which was a 3 day $2300 job. With the amount of people that have had this exact same issue you would think Ford would take action on their equipment. Really starting to regret buying so many Fords.
Corrective Action:
mechanic noticed water pump leaking at only 61,000 miles and ford refused to help because it was "out of warranty". water pump needed to be replaced which was a 3 day $2300 job. With the amount of people that have had this exact same issue you would think Ford would take action on their equipment. Really starting to regret buying so many Fords.
Additional Notes:
mechanic noticed water pump leaking at only 61,000 miles and ford refused to help because it was "out of warranty". water pump needed to be replaced which was a 3 day $2300 job. With the amount of people that have had this exact same issue you would think Ford would take action on their equipment. Really starting to regret buying so many Fords.
Mfg Campaign: 11548837
Recall Date: Oct 7, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated while driving 20 MPH, the message "Coolant Overheating" was displayed, and the vehicle started to overheat. The contact drove to an independent mechanic, where she was informed that there was no coolant in the vehicle, and that coolant had leaked due to the water pump failure. The mechanic added coolant to the vehicle and referred the contact to the dealer for the repair. The contact drove back to the residence. The vehicle was then taken to the dealer, where the same assessment was made. The dealer informed the contact that the water pump needed to be replaced, and that the failure was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage of the vehicle. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated while driving 20 MPH, the message "Coolant Overheating" was displayed, and the vehicle started to overheat. The contact drove to an independent mechanic, where she was informed that there was no coolant in the vehicle, and that coolant had leaked due to the water pump failure. The mechanic added coolant to the vehicle and referred the contact to the dealer for the repair. The contact drove back to the residence. The vehicle was then taken to the dealer, where the same assessment was made. The dealer informed the contact that the water pump needed to be replaced, and that the failure was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage of the vehicle. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated while driving 20 MPH, the message "Coolant Overheating" was displayed, and the vehicle started to overheat. The contact drove to an independent mechanic, where she was informed that there was no coolant in the vehicle, and that coolant had leaked due to the water pump failure. The mechanic added coolant to the vehicle and referred the contact to the dealer for the repair. The contact drove back to the residence. The vehicle was then taken to the dealer, where the same assessment was made. The dealer informed the contact that the water pump needed to be replaced, and that the failure was a known failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist due to the mileage of the vehicle. The failure mileage was approximately 100,000.
Mfg Campaign: 11548628
Recall Date: Oct 6, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving down the highway last night and passenger side windshield pillar cover flew off. Don't know what effect it may have had on any vehicles behind us.
Corrective Action:
Driving down the highway last night and passenger side windshield pillar cover flew off. Don't know what effect it may have had on any vehicles behind us.
Additional Notes:
Driving down the highway last night and passenger side windshield pillar cover flew off. Don't know what effect it may have had on any vehicles behind us.
Mfg Campaign: 11548344
Recall Date: Oct 4, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side windshield trim came off while driving on freeway at 70mph We saw something fly off and pulled over to check and the trim was gone Don’t know what happened to trim, praying it didn’t damage anyone else’s car or cause an accident
Corrective Action:
Driver side windshield trim came off while driving on freeway at 70mph We saw something fly off and pulled over to check and the trim was gone Don’t know what happened to trim, praying it didn’t damage anyone else’s car or cause an accident
Additional Notes:
Driver side windshield trim came off while driving on freeway at 70mph We saw something fly off and pulled over to check and the trim was gone Don’t know what happened to trim, praying it didn’t damage anyone else’s car or cause an accident
Mfg Campaign: 11548034
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Outer windshield guide/protector cracked in half and parts flew off while driving on highway around 60MPH.
Corrective Action:
Outer windshield guide/protector cracked in half and parts flew off while driving on highway around 60MPH.
Additional Notes:
Outer windshield guide/protector cracked in half and parts flew off while driving on highway around 60MPH.
Mfg Campaign: 11547603
Recall Date: Oct 1, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car wouldn't stop or slow down until I put all my pressure on the pedal. No previous warning about brake issues. No lights or sounds regarding brake problems.
Corrective Action:
Car wouldn't stop or slow down until I put all my pressure on the pedal. No previous warning about brake issues. No lights or sounds regarding brake problems.
Additional Notes:
Car wouldn't stop or slow down until I put all my pressure on the pedal. No previous warning about brake issues. No lights or sounds regarding brake problems.
Mfg Campaign: 11546497
Recall Date: Sep 25, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD
Potential Consequences:
I was driving at highway speed today, and the drivers side windshield pillar plastic trim broke free from the vehicle and flew in the air towards following traffic
Corrective Action:
I was driving at highway speed today, and the drivers side windshield pillar plastic trim broke free from the vehicle and flew in the air towards following traffic
Additional Notes:
I was driving at highway speed today, and the drivers side windshield pillar plastic trim broke free from the vehicle and flew in the air towards following traffic
Mfg Campaign: 11546034
Recall Date: Sep 22, 2023
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