Complaints & Recalls
Official Safety Recalls - Important!
87 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S56
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S26
Recall Date: Apr 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S54
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C12
Recall Date: Jun 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S20
Recall Date: May 8, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S17
Recall Date: Apr 16, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S18
Recall Date: Apr 3, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
384 ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Corrective Action:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Additional Notes:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Mfg Campaign: 11555518
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Corrective Action:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Additional Notes:
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
Mfg Campaign: 11555518
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Corrective Action:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Additional Notes:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Mfg Campaign: 11552585
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Corrective Action:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Additional Notes:
Transmission slip in 4A and above gear 4 at speed..hesitation at speed accelerating inconsistent, clunking/jerking from park to reverse when parked. 22’s have lawsuit…don’t understand why 20’s aren’t included. Need recall
Mfg Campaign: 11552585
Recall Date: Oct 30, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Routinely the vehicle shifts erratically, can't seem to find the right gear, and loses power. I am surprised that I have not been rear-ended yet as the vehicle loses power on busy roads and freeways.
Corrective Action:
Routinely the vehicle shifts erratically, can't seem to find the right gear, and loses power. I am surprised that I have not been rear-ended yet as the vehicle loses power on busy roads and freeways.
Additional Notes:
Routinely the vehicle shifts erratically, can't seem to find the right gear, and loses power. I am surprised that I have not been rear-ended yet as the vehicle loses power on busy roads and freeways.
Mfg Campaign: 11552249
Recall Date: Oct 27, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission has always been faulty in the vehicle. The vehicle constantly hesitates. We have had a number of incidents when turning the transmission hesitates and come close to getting hit. Car hesitates and slips when entering freeway and we almost get rear ended. Last week I was on the freeway and a semi started to come in my lane I attempted to floor it to avoid a collision and vehicle hesitated and did not take off. I had to swerve onto the shoulder to avoid the accident. I have notified Ford 5 times of the problems. Ford has attempted to fix the transmission 3 times and failed every time.
Corrective Action:
Transmission has always been faulty in the vehicle. The vehicle constantly hesitates. We have had a number of incidents when turning the transmission hesitates and come close to getting hit. Car hesitates and slips when entering freeway and we almost get rear ended. Last week I was on the freeway and a semi started to come in my lane I attempted to floor it to avoid a collision and vehicle hesitated and did not take off. I had to swerve onto the shoulder to avoid the accident. I have notified Ford 5 times of the problems. Ford has attempted to fix the transmission 3 times and failed every time.
Additional Notes:
Transmission has always been faulty in the vehicle. The vehicle constantly hesitates. We have had a number of incidents when turning the transmission hesitates and come close to getting hit. Car hesitates and slips when entering freeway and we almost get rear ended. Last week I was on the freeway and a semi started to come in my lane I attempted to floor it to avoid a collision and vehicle hesitated and did not take off. I had to swerve onto the shoulder to avoid the accident. I have notified Ford 5 times of the problems. Ford has attempted to fix the transmission 3 times and failed every time.
Mfg Campaign: 11552143
Recall Date: Oct 26, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is awful hestiates and is going to cause serious accident. Latest incident occured on freeway semi started coming into my lane without seeing me and I floored it. Car hesitated I had to swerve onto the shoulder to avoid the accident. There have a number of occurneces over the 3 years we have owned the car where we have almost got hit because the car hesitates. My wife will not let our kids ride in the car because it is unsafe. Ford has attempted to fix the transmission 5 time and stil has not suceeded.
Corrective Action:
Transmission is awful hestiates and is going to cause serious accident. Latest incident occured on freeway semi started coming into my lane without seeing me and I floored it. Car hesitated I had to swerve onto the shoulder to avoid the accident. There have a number of occurneces over the 3 years we have owned the car where we have almost got hit because the car hesitates. My wife will not let our kids ride in the car because it is unsafe. Ford has attempted to fix the transmission 5 time and stil has not suceeded.
Additional Notes:
Transmission is awful hestiates and is going to cause serious accident. Latest incident occured on freeway semi started coming into my lane without seeing me and I floored it. Car hesitated I had to swerve onto the shoulder to avoid the accident. There have a number of occurneces over the 3 years we have owned the car where we have almost got hit because the car hesitates. My wife will not let our kids ride in the car because it is unsafe. Ford has attempted to fix the transmission 5 time and stil has not suceeded.
Mfg Campaign: 11552146
Recall Date: Oct 26, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver's door latch inoperable when in freezing weather, potentially blocking egress in emergency situation. Ford has issued a service bulletin to address this safety concern and engineering (and testing!) flaw, yet will not cover safety concern because car is out of warranty. SSM 50571 - 2018-2021 Expedition And 2020-2021 Explorer - Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only. APPLICABLE VEHICLES 2020 - 2021 CAR: TW U625N EXPLORER 2018 - 2021 TRUCK: B8 U553N EXPEDITION
Corrective Action:
Driver's door latch inoperable when in freezing weather, potentially blocking egress in emergency situation. Ford has issued a service bulletin to address this safety concern and engineering (and testing!) flaw, yet will not cover safety concern because car is out of warranty. SSM 50571 - 2018-2021 Expedition And 2020-2021 Explorer - Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only. APPLICABLE VEHICLES 2020 - 2021 CAR: TW U625N EXPLORER 2018 - 2021 TRUCK: B8 U553N EXPEDITION
Additional Notes:
Driver's door latch inoperable when in freezing weather, potentially blocking egress in emergency situation. Ford has issued a service bulletin to address this safety concern and engineering (and testing!) flaw, yet will not cover safety concern because car is out of warranty. SSM 50571 - 2018-2021 Expedition And 2020-2021 Explorer - Doors Intermittently Unable To Lock/Unlock And/Or Difficult To Open In Freezing Temperatures Some 2018-2021 Expedition and 2020-2021 Explorer vehicles may intermittently exhibit doors unable to lock/unlock and/or difficult to open in freezing temperatures. This may be due to water entering the interior door latch lock indicator cable assembly. To resolve the condition, replace the affected latch and cable assembly per Workshop Manual (WSM), Section 501-14. Use the latest level service parts only. APPLICABLE VEHICLES 2020 - 2021 CAR: TW U625N EXPLORER 2018 - 2021 TRUCK: B8 U553N EXPEDITION
Mfg Campaign: 11551787
Recall Date: Oct 25, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Corrective Action:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Additional Notes:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Mfg Campaign: 11551569
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Corrective Action:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Additional Notes:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Mfg Campaign: 11551569
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Corrective Action:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Additional Notes:
I was sitting at the kitchen table with my children doing some painting projects for Halloween and my car started smoking, my alarms started going off and within a matter of minutes my car was completely engulfed in flames, I grabbed my kids and ran outside as the car was close to our house and we then called 911. By the time the fire department arrived the car was a complete loss, and my house has sustained minor damages.
Mfg Campaign: 11551569
Recall Date: Oct 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While I was driving (in drive) down a busy street, my car suddenly turned off. It was raining at the time, and I managed to coast to the side of the road and turn it back on.
Corrective Action:
While I was driving (in drive) down a busy street, my car suddenly turned off. It was raining at the time, and I managed to coast to the side of the road and turn it back on.
Additional Notes:
While I was driving (in drive) down a busy street, my car suddenly turned off. It was raining at the time, and I managed to coast to the side of the road and turn it back on.
Mfg Campaign: 11550634
Recall Date: Oct 18, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Hard shifts into gears, when accelerating to pass a vehicle vehicle stalls and loses all power even on interstate and will not accelerate until it gets down to 15-20MPH. Almost wrecked several times because of this as I went to pass another vehicle. Very very dangerous at highway speeds. No warning lights or anything came on
Corrective Action:
Hard shifts into gears, when accelerating to pass a vehicle vehicle stalls and loses all power even on interstate and will not accelerate until it gets down to 15-20MPH. Almost wrecked several times because of this as I went to pass another vehicle. Very very dangerous at highway speeds. No warning lights or anything came on
Additional Notes:
Hard shifts into gears, when accelerating to pass a vehicle vehicle stalls and loses all power even on interstate and will not accelerate until it gets down to 15-20MPH. Almost wrecked several times because of this as I went to pass another vehicle. Very very dangerous at highway speeds. No warning lights or anything came on
Mfg Campaign: 11548040
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Corrective Action:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Additional Notes:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Mfg Campaign: 11547742
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Corrective Action:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Additional Notes:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Mfg Campaign: 11547742
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Corrective Action:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Additional Notes:
We were driving on the highway and attempting to change lane when the engine ceased to work properly, the vehicle would not excelerate and a indicator with a crowbar came on. As we begin to steer toward the shoulder of the road we narrowly avoided getting hit by cars behind us. The car then begin to work again. We took it to the dealer who ran a diagnostic and stated there is no problem but the vehicle periodically does this and so our use of it is limited as we are afraid it could cause a fatal accident. The dealer did not inspect any of the vehicles parts and no warning indicator was present prior to the car shutting off. Our vehicle has the V6 turbocharged engine just like the Ford F150.
Mfg Campaign: 11547742
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
1. Power train (transmission) slips causing the vehicle to jerk. Issue is most noticeable when accelerating out of 3/4 gear to 5th and into 10th. Yes available. 2. The vehicle randomly without a noticeable pattern, and when stopped at a light, the engine would shutoff (which is designed with auto start stop) but when stepping on the gas pedal, would not start back up. It would need to be put in park and push start the motor. Additionally, when the vehicle is on an angle, even if the emergency break was set while the vehicle is in neutral and then out in park would shift violently when putting the transmission from park to drive or reverse. 3.multiple Ford dealers were contacted for support but the soonest appointment was 90 plus days out. When the vehicle was dropped off it sat for three days before a call to the manager helped a tech “look” at it. The fix was a so call update to the onboard computer. Vehicle still shifts hard when going into 5th and 10th and when moving from park into drive or reverse on any incline regardless, wether the emergency break is set or not. 4. No. 5. No on board signage, except the battery light when the issue happened with the engine shut off.
Corrective Action:
1. Power train (transmission) slips causing the vehicle to jerk. Issue is most noticeable when accelerating out of 3/4 gear to 5th and into 10th. Yes available. 2. The vehicle randomly without a noticeable pattern, and when stopped at a light, the engine would shutoff (which is designed with auto start stop) but when stepping on the gas pedal, would not start back up. It would need to be put in park and push start the motor. Additionally, when the vehicle is on an angle, even if the emergency break was set while the vehicle is in neutral and then out in park would shift violently when putting the transmission from park to drive or reverse. 3.multiple Ford dealers were contacted for support but the soonest appointment was 90 plus days out. When the vehicle was dropped off it sat for three days before a call to the manager helped a tech “look” at it. The fix was a so call update to the onboard computer. Vehicle still shifts hard when going into 5th and 10th and when moving from park into drive or reverse on any incline regardless, wether the emergency break is set or not. 4. No. 5. No on board signage, except the battery light when the issue happened with the engine shut off.
Additional Notes:
1. Power train (transmission) slips causing the vehicle to jerk. Issue is most noticeable when accelerating out of 3/4 gear to 5th and into 10th. Yes available. 2. The vehicle randomly without a noticeable pattern, and when stopped at a light, the engine would shutoff (which is designed with auto start stop) but when stepping on the gas pedal, would not start back up. It would need to be put in park and push start the motor. Additionally, when the vehicle is on an angle, even if the emergency break was set while the vehicle is in neutral and then out in park would shift violently when putting the transmission from park to drive or reverse. 3.multiple Ford dealers were contacted for support but the soonest appointment was 90 plus days out. When the vehicle was dropped off it sat for three days before a call to the manager helped a tech “look” at it. The fix was a so call update to the onboard computer. Vehicle still shifts hard when going into 5th and 10th and when moving from park into drive or reverse on any incline regardless, wether the emergency break is set or not. 4. No. 5. No on board signage, except the battery light when the issue happened with the engine shut off.
Mfg Campaign: 11547247
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The transmission frequently hesitates or fails to engage gears when changing speeds. Sometimes the vehicle will fail to engage when increasing speeds on the highway to pass another vehicle and go into a neutral state momentarily causing the vehicle to drastically lose speed. This can happen anytime even when going at slower speeds. FORD has assessed the problem and knows that 1,000s of people are experiencing these very dangerous situations but do not have a solution for the problem. This defect could result in a catastrophic event. FORD should recall these vehicles and compensate customers until a solution to this major flaw is found. This has been happening over the last 6 months of driving. Countless number of incidents.
Corrective Action:
The transmission frequently hesitates or fails to engage gears when changing speeds. Sometimes the vehicle will fail to engage when increasing speeds on the highway to pass another vehicle and go into a neutral state momentarily causing the vehicle to drastically lose speed. This can happen anytime even when going at slower speeds. FORD has assessed the problem and knows that 1,000s of people are experiencing these very dangerous situations but do not have a solution for the problem. This defect could result in a catastrophic event. FORD should recall these vehicles and compensate customers until a solution to this major flaw is found. This has been happening over the last 6 months of driving. Countless number of incidents.
Additional Notes:
The transmission frequently hesitates or fails to engage gears when changing speeds. Sometimes the vehicle will fail to engage when increasing speeds on the highway to pass another vehicle and go into a neutral state momentarily causing the vehicle to drastically lose speed. This can happen anytime even when going at slower speeds. FORD has assessed the problem and knows that 1,000s of people are experiencing these very dangerous situations but do not have a solution for the problem. This defect could result in a catastrophic event. FORD should recall these vehicles and compensate customers until a solution to this major flaw is found. This has been happening over the last 6 months of driving. Countless number of incidents.
Mfg Campaign: 11547423
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Mfg Campaign: 11546641
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 45,000.
Mfg Campaign: 11546641
Recall Date: Sep 26, 2023
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