Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Corrective Action:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Additional Notes:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Mfg Campaign: 11537887
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Spot welds on driver side door where the "Check Arm" attaches to the door have come loose. Unable to close the door.
Corrective Action:
Spot welds on driver side door where the "Check Arm" attaches to the door have come loose. Unable to close the door.
Additional Notes:
Spot welds on driver side door where the "Check Arm" attaches to the door have come loose. Unable to close the door.
Mfg Campaign: 11538005
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Not reported to dealer yet but the driver door hinge welds broke and I believe the door could come off.
Corrective Action:
Not reported to dealer yet but the driver door hinge welds broke and I believe the door could come off.
Additional Notes:
Not reported to dealer yet but the driver door hinge welds broke and I believe the door could come off.
Mfg Campaign: 11538043
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while opening the driver's side door, he heard an abnormal popping sound. The contact stated that the popping sound was intermittent at first but had become a recurring failure. Additionally, the driver's side window failed to open and close normally. The contact observed four missing spot welds on the door hinge. The contact also stated that the passenger’s side door had started making the popping sound while opening the door. There were several spot welds missing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced, but at the owner’s expense. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23013 (Structure). The failure mileage was approximately 61,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while opening the driver's side door, he heard an abnormal popping sound. The contact stated that the popping sound was intermittent at first but had become a recurring failure. Additionally, the driver's side window failed to open and close normally. The contact observed four missing spot welds on the door hinge. The contact also stated that the passenger’s side door had started making the popping sound while opening the door. There were several spot welds missing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced, but at the owner’s expense. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23013 (Structure). The failure mileage was approximately 61,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while opening the driver's side door, he heard an abnormal popping sound. The contact stated that the popping sound was intermittent at first but had become a recurring failure. Additionally, the driver's side window failed to open and close normally. The contact observed four missing spot welds on the door hinge. The contact also stated that the passenger’s side door had started making the popping sound while opening the door. There were several spot welds missing. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver's side door needed to be replaced, but at the owner’s expense. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE23013 (Structure). The failure mileage was approximately 61,000.
Mfg Campaign: 11537629
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while attempting to exit the vehicle from the driver's side, the door made an abnormal sound and was difficult to open. The vehicle was taken to the dealer, who determined a structural failure of the door well. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 56,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while attempting to exit the vehicle from the driver's side, the door made an abnormal sound and was difficult to open. The vehicle was taken to the dealer, who determined a structural failure of the door well. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 56,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while attempting to exit the vehicle from the driver's side, the door made an abnormal sound and was difficult to open. The vehicle was taken to the dealer, who determined a structural failure of the door well. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 56,000.
Mfg Campaign: 11537641
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.
Corrective Action:
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.
Additional Notes:
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.
Mfg Campaign: 11537716
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door is creaking and not wanting to close all the way
Corrective Action:
Driver door is creaking and not wanting to close all the way
Additional Notes:
Driver door is creaking and not wanting to close all the way
Mfg Campaign: 11537756
Recall Date: Aug 10, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door popping and cracking arm weld broken
Corrective Action:
Driver door popping and cracking arm weld broken
Additional Notes:
Driver door popping and cracking arm weld broken
Mfg Campaign: 11537539
Recall Date: Aug 9, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and then failed to close. Additionally, the front driver's side window failed to roll up. Upon inspection, the contact noticed that the welding on the front driver's side door bracket was faulty, causing the bracket to detach. The vehicle was towed to the dealer, and the contact was referred to the collision center. The vehicle was then towed to the collision center, where it was diagnosed that the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and then failed to close. Additionally, the front driver's side window failed to roll up. Upon inspection, the contact noticed that the welding on the front driver's side door bracket was faulty, causing the bracket to detach. The vehicle was towed to the dealer, and the contact was referred to the collision center. The vehicle was then towed to the collision center, where it was diagnosed that the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and then failed to close. Additionally, the front driver's side window failed to roll up. Upon inspection, the contact noticed that the welding on the front driver's side door bracket was faulty, causing the bracket to detach. The vehicle was towed to the dealer, and the contact was referred to the collision center. The vehicle was then towed to the collision center, where it was diagnosed that the front driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 93,000.
Mfg Campaign: 11537181
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.
Corrective Action:
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.
Additional Notes:
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.
Mfg Campaign: 11537188
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is unlock in the "lock position".
Corrective Action:
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is unlock in the "lock position".
Additional Notes:
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is unlock in the "lock position".
Mfg Campaign: 11537211
Recall Date: Aug 8, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the spot welds is a common occurance, yet not yet under recall for my VIN number.
Corrective Action:
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the spot welds is a common occurance, yet not yet under recall for my VIN number.
Additional Notes:
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the spot welds is a common occurance, yet not yet under recall for my VIN number.
Mfg Campaign: 11536996
Recall Date: Aug 7, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.
Corrective Action:
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.
Additional Notes:
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.
Mfg Campaign: 11536751
Recall Date: Aug 6, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door latch on drivers side has begun to make popping noise every time it is opened or closed.
Corrective Action:
Door latch on drivers side has begun to make popping noise every time it is opened or closed.
Additional Notes:
Door latch on drivers side has begun to make popping noise every time it is opened or closed.
Mfg Campaign: 11536807
Recall Date: Aug 6, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door hinge isnt working. Door doesnt stay open and is hard to close. Makes loud popping noise when trying to close. Driver side window doesn't go down.
Corrective Action:
Driver door hinge isnt working. Door doesnt stay open and is hard to close. Makes loud popping noise when trying to close. Driver side window doesn't go down.
Additional Notes:
Driver door hinge isnt working. Door doesnt stay open and is hard to close. Makes loud popping noise when trying to close. Driver side window doesn't go down.
Mfg Campaign: 11536698
Recall Date: Aug 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Corrective Action:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Additional Notes:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Mfg Campaign: 11536701
Recall Date: Aug 5, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Corrective Action:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Additional Notes:
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Mfg Campaign: 11536701
Recall Date: Aug 5, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When the Escape interior reaches a certain temperature (between 90-101 degrees), the gear selector (a knob-like device), will not move--you cannot move from Park into any other gear. I have to either pump the brakes OR turn on the AC to get the interior a little cooler, before I can move the gear selector. There are reports of others dealing with this, mostly 2020-2021 Escapes. If you have to move the car in an emergency, it will not be happening.
Corrective Action:
When the Escape interior reaches a certain temperature (between 90-101 degrees), the gear selector (a knob-like device), will not move--you cannot move from Park into any other gear. I have to either pump the brakes OR turn on the AC to get the interior a little cooler, before I can move the gear selector. There are reports of others dealing with this, mostly 2020-2021 Escapes. If you have to move the car in an emergency, it will not be happening.
Additional Notes:
When the Escape interior reaches a certain temperature (between 90-101 degrees), the gear selector (a knob-like device), will not move--you cannot move from Park into any other gear. I have to either pump the brakes OR turn on the AC to get the interior a little cooler, before I can move the gear selector. There are reports of others dealing with this, mostly 2020-2021 Escapes. If you have to move the car in an emergency, it will not be happening.
Mfg Campaign: 11536705
Recall Date: Aug 5, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated the front driver's side door failed to close securely. The vehicle was taken to the local dealer, where it was diagnosed that the door check needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated the front driver's side door failed to close securely. The vehicle was taken to the local dealer, where it was diagnosed that the door check needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated the front driver's side door failed to close securely. The vehicle was taken to the local dealer, where it was diagnosed that the door check needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.
Mfg Campaign: 11536213
Recall Date: Aug 3, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle on the front passenger's side, she heard an abnormal cracking sound coming from the front passenger's side door. Additionally, the contact stated that she attempted to roll down the window, but the window failed to roll down. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. There was no further information provided. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 42,005.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle on the front passenger's side, she heard an abnormal cracking sound coming from the front passenger's side door. Additionally, the contact stated that she attempted to roll down the window, but the window failed to roll down. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. There was no further information provided. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 42,005.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle on the front passenger's side, she heard an abnormal cracking sound coming from the front passenger's side door. Additionally, the contact stated that she attempted to roll down the window, but the window failed to roll down. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. There was no further information provided. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall related to the failure. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was 42,005.
Mfg Campaign: 11536257
Recall Date: Aug 3, 2023
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