Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced. I have yet to do so but will do so in the near future.
Corrective Action:
I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced. I have yet to do so but will do so in the near future.
Additional Notes:
I was just driving one day and then the hill start assist warning, pre-collision assist not available, and Powertrain malfunction/reduced power warnings all popped up. Upon further research there have been MULTIPLE people with this exact issue. Ford states the AWD module needs to be replaced. I have yet to do so but will do so in the near future.
Mfg Campaign: 11538933
Recall Date: Aug 16, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's side door, she heard a loud popping sound. The contact stated that the door opened extremely wide. The contact stated that she entered the vehicle using the passenger’s side door because she was afraid that the door would not close properly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's side door, she heard a loud popping sound. The contact stated that the door opened extremely wide. The contact stated that she entered the vehicle using the passenger’s side door because she was afraid that the door would not close properly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's side door, she heard a loud popping sound. The contact stated that the door opened extremely wide. The contact stated that she entered the vehicle using the passenger’s side door because she was afraid that the door would not close properly. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11539003
Recall Date: Aug 16, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the rivets on the driver's side door detached, causing the door not to function properly. Additionally, the window on the driver's side door failed to roll down. The vehicle was taken to a collision repair center, where the contact was informed that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the rivets on the driver's side door detached, causing the door not to function properly. Additionally, the window on the driver's side door failed to roll down. The vehicle was taken to a collision repair center, where the contact was informed that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the rivets on the driver's side door detached, causing the door not to function properly. Additionally, the window on the driver's side door failed to roll down. The vehicle was taken to a collision repair center, where the contact was informed that the driver's side door needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Mfg Campaign: 11538593
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door doesn’t latch properly, and window won’t open/close.
Corrective Action:
Driver door doesn’t latch properly, and window won’t open/close.
Additional Notes:
Driver door doesn’t latch properly, and window won’t open/close.
Mfg Campaign: 11538642
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver's side door was making a creaking noise then a loud pop occurred. Took it to a Ford autobody shop and they said the weld on the check arm attachment broke. I can't use the window. Estimate for repair is over $2000. My car has 38659 miles and is a 2020 Ford Escape.
Corrective Action:
The driver's side door was making a creaking noise then a loud pop occurred. Took it to a Ford autobody shop and they said the weld on the check arm attachment broke. I can't use the window. Estimate for repair is over $2000. My car has 38659 miles and is a 2020 Ford Escape.
Additional Notes:
The driver's side door was making a creaking noise then a loud pop occurred. Took it to a Ford autobody shop and they said the weld on the check arm attachment broke. I can't use the window. Estimate for repair is over $2000. My car has 38659 miles and is a 2020 Ford Escape.
Mfg Campaign: 11538697
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Dealer says $2-3k to replace the door. Vehicle is 3.5 years old but only 23k miles so not covered by warranty.
Corrective Action:
Drivers side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Dealer says $2-3k to replace the door. Vehicle is 3.5 years old but only 23k miles so not covered by warranty.
Additional Notes:
Drivers side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Dealer says $2-3k to replace the door. Vehicle is 3.5 years old but only 23k miles so not covered by warranty.
Mfg Campaign: 11538772
Recall Date: Aug 15, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle information screen "APIM" froze, went black then after re-starting the car seemed to be reset. The large screen then showed only the back-up camera while in drive. The screen display is not the same each time the vehicle is started. It could be black or show partially such as the navigation system or the radio. The vehicle was taken to the local dealer for servicing the malfunction a recall and the driver door limiter problem. the vehicle was returned with the recall corrected instructions for the door repair but the APIM is still broken. the part for repair is on back order, the timeframe for replacement is unknown.
Corrective Action:
The vehicle information screen "APIM" froze, went black then after re-starting the car seemed to be reset. The large screen then showed only the back-up camera while in drive. The screen display is not the same each time the vehicle is started. It could be black or show partially such as the navigation system or the radio. The vehicle was taken to the local dealer for servicing the malfunction a recall and the driver door limiter problem. the vehicle was returned with the recall corrected instructions for the door repair but the APIM is still broken. the part for repair is on back order, the timeframe for replacement is unknown.
Additional Notes:
The vehicle information screen "APIM" froze, went black then after re-starting the car seemed to be reset. The large screen then showed only the back-up camera while in drive. The screen display is not the same each time the vehicle is started. It could be black or show partially such as the navigation system or the radio. The vehicle was taken to the local dealer for servicing the malfunction a recall and the driver door limiter problem. the vehicle was returned with the recall corrected instructions for the door repair but the APIM is still broken. the part for repair is on back order, the timeframe for replacement is unknown.
Mfg Campaign: 11538408
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The shifting mechanism failed with just 13,000 miles; the vehicle is barely 3 years old. This appears to be a manufacturing defect and I incurred costs in repair. The manufacturer denied responsibility.
Corrective Action:
The shifting mechanism failed with just 13,000 miles; the vehicle is barely 3 years old. This appears to be a manufacturing defect and I incurred costs in repair. The manufacturer denied responsibility.
Additional Notes:
The shifting mechanism failed with just 13,000 miles; the vehicle is barely 3 years old. This appears to be a manufacturing defect and I incurred costs in repair. The manufacturer denied responsibility.
Mfg Campaign: 11538413
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side door makes a popping/cracking noise when opening. Check arm/hinge seems to have failed and the door is not only making noise but the door assembly is pulling apart. The window now does not go all the way down. The vehicle is available for inspection. The door does not properly open or close properly and at times has to be double checked when in the vehicle to make sure it is closed all the way. This is not safe for travel. The vehicle was brought to the dealership and they said they would have to take it to the body shop in order to inspect it. Estimate of charges for repairs is $3,000 - repair would require a new door (both panels), hinges, and paint along with labor. There were zero warnings prior to the failure. The door just makes noise (popping or cracking) when opening and closing.
Corrective Action:
The driver's side door makes a popping/cracking noise when opening. Check arm/hinge seems to have failed and the door is not only making noise but the door assembly is pulling apart. The window now does not go all the way down. The vehicle is available for inspection. The door does not properly open or close properly and at times has to be double checked when in the vehicle to make sure it is closed all the way. This is not safe for travel. The vehicle was brought to the dealership and they said they would have to take it to the body shop in order to inspect it. Estimate of charges for repairs is $3,000 - repair would require a new door (both panels), hinges, and paint along with labor. There were zero warnings prior to the failure. The door just makes noise (popping or cracking) when opening and closing.
Additional Notes:
The driver's side door makes a popping/cracking noise when opening. Check arm/hinge seems to have failed and the door is not only making noise but the door assembly is pulling apart. The window now does not go all the way down. The vehicle is available for inspection. The door does not properly open or close properly and at times has to be double checked when in the vehicle to make sure it is closed all the way. This is not safe for travel. The vehicle was brought to the dealership and they said they would have to take it to the body shop in order to inspect it. Estimate of charges for repairs is $3,000 - repair would require a new door (both panels), hinges, and paint along with labor. There were zero warnings prior to the failure. The door just makes noise (popping or cracking) when opening and closing.
Mfg Campaign: 11538517
Recall Date: Aug 14, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door hinge bracket is over extending and popping when the door is opened all the way.
Corrective Action:
The door hinge bracket is over extending and popping when the door is opened all the way.
Additional Notes:
The door hinge bracket is over extending and popping when the door is opened all the way.
Mfg Campaign: 11538173
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The seat heating element is stuck up out of the seat pushing into the person driving.
Corrective Action:
The seat heating element is stuck up out of the seat pushing into the person driving.
Additional Notes:
The seat heating element is stuck up out of the seat pushing into the person driving.
Mfg Campaign: 11538174
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My Escape has just over 41,000 miles. Very well taken care of and after sitting in a personal garage, while on vacation, I opened drivers side door and LOUD popping noise began when opening or closing. I took to dealership where I lease from and was informed door stop is broken and only way to fixe is total door replacement. This would need to be at my own cost, I REFUSE TO PAY SINCE I DID NOTHING TO IT, and I exchange in 7 months. This is freaking ridiculous. I can now not use my window and literally am anxious to use my only care to get to and from work. They need to fix!!
Corrective Action:
My Escape has just over 41,000 miles. Very well taken care of and after sitting in a personal garage, while on vacation, I opened drivers side door and LOUD popping noise began when opening or closing. I took to dealership where I lease from and was informed door stop is broken and only way to fixe is total door replacement. This would need to be at my own cost, I REFUSE TO PAY SINCE I DID NOTHING TO IT, and I exchange in 7 months. This is freaking ridiculous. I can now not use my window and literally am anxious to use my only care to get to and from work. They need to fix!!
Additional Notes:
My Escape has just over 41,000 miles. Very well taken care of and after sitting in a personal garage, while on vacation, I opened drivers side door and LOUD popping noise began when opening or closing. I took to dealership where I lease from and was informed door stop is broken and only way to fixe is total door replacement. This would need to be at my own cost, I REFUSE TO PAY SINCE I DID NOTHING TO IT, and I exchange in 7 months. This is freaking ridiculous. I can now not use my window and literally am anxious to use my only care to get to and from work. They need to fix!!
Mfg Campaign: 11538215
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The spot welds on the driver's door broke. This causes the door to grind when opening/closing. If left for too long, this could lead to the entire door being unusable. No one has looked at this issue other than myself.
Corrective Action:
The spot welds on the driver's door broke. This causes the door to grind when opening/closing. If left for too long, this could lead to the entire door being unusable. No one has looked at this issue other than myself.
Additional Notes:
The spot welds on the driver's door broke. This causes the door to grind when opening/closing. If left for too long, this could lead to the entire door being unusable. No one has looked at this issue other than myself.
Mfg Campaign: 11538221
Recall Date: Aug 13, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Warped Instrument Panel Upper Section – 2020 Ford Escape This should be covered by the manufacturer!!!!!
Corrective Action:
Warped Instrument Panel Upper Section – 2020 Ford Escape This should be covered by the manufacturer!!!!!
Additional Notes:
Warped Instrument Panel Upper Section – 2020 Ford Escape This should be covered by the manufacturer!!!!!
Mfg Campaign: 11538121
Recall Date: Aug 12, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The passenger side door has become unusable. When opening it seems to fall of some sort of hinge and is hard to close so we aren’t able to use the driver side door. We took it to Ford BEFORE our warranty expired and they said it wasn’t covered. Now we see that hundreds of people has also had this happen so we know for a fact it was a “lemon” but they refuse to fix it and will cost us thousands to repair even though it’s a factory malfunction. The door is dangerous because it can fall open at any time.
Corrective Action:
The passenger side door has become unusable. When opening it seems to fall of some sort of hinge and is hard to close so we aren’t able to use the driver side door. We took it to Ford BEFORE our warranty expired and they said it wasn’t covered. Now we see that hundreds of people has also had this happen so we know for a fact it was a “lemon” but they refuse to fix it and will cost us thousands to repair even though it’s a factory malfunction. The door is dangerous because it can fall open at any time.
Additional Notes:
The passenger side door has become unusable. When opening it seems to fall of some sort of hinge and is hard to close so we aren’t able to use the driver side door. We took it to Ford BEFORE our warranty expired and they said it wasn’t covered. Now we see that hundreds of people has also had this happen so we know for a fact it was a “lemon” but they refuse to fix it and will cost us thousands to repair even though it’s a factory malfunction. The door is dangerous because it can fall open at any time.
Mfg Campaign: 11538159
Recall Date: Aug 12, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Mfg Campaign: 11537831
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door was emitting a clicking sound while the door was moved. The contact stated that the door weld had fractured. The window failed to roll up automatically due to the failure. The back of the driver’s side seat had started tearing which exposed the frame of the seat. The contact took the vehicle to the dealer who replaced the door however, the failure persisted due to parts from the old door being used to secure the new door. The seat had not been repaired. The dealer was informed of the failure however, the vehicle had not been taken to the dealer for additional repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 68,000.
Mfg Campaign: 11537831
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door welds associated with the door check stop failed. Problem is the same as SSM-50150. Ford is telling me that it’s 1800$ to repair and I am on the hook for the repair.
Corrective Action:
Door welds associated with the door check stop failed. Problem is the same as SSM-50150. Ford is telling me that it’s 1800$ to repair and I am on the hook for the repair.
Additional Notes:
Door welds associated with the door check stop failed. Problem is the same as SSM-50150. Ford is telling me that it’s 1800$ to repair and I am on the hook for the repair.
Mfg Campaign: 11537861
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Corrective Action:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Additional Notes:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Mfg Campaign: 11537887
Recall Date: Aug 11, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Corrective Action:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Additional Notes:
Error message that AWD, and associated sponsors are not functioning. This is failure of AWD Module LX6Z 7P238 AANP. Ford has issued a minimum recall/service warning (but not all 2020 Escape models). All warnings and assistance related to AWD are incapacitated/not functioning, including auto parking brake.
Mfg Campaign: 11537887
Recall Date: Aug 11, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury