FORD ESCAPE 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V467000 SAFETY RECALL

694.3K Vehicles Affected

Recall Date: Jul 11, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S76

Recall Date: Jul 11, 2025

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V345000 SAFETY RECALL

1.8K Vehicles Affected

Recall Date: May 23, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S54

Notice Date: Jun 27, 2025
Recall Date: May 23, 2025

Ford Motor Company

NHTSA Campaign: 25V165000 SAFETY RECALL

33.6K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S21

Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 24V954000 SAFETY RECALL

20.5K Vehicles Affected

Recall Date: Dec 20, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S79

Notice Date: May 30, 2025
Recall Date: Dec 20, 2024

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V330000 SAFETY RECALL

9.3K Vehicles Affected

Recall Date: May 10, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S33

Notice Date: May 22, 2024
Recall Date: May 10, 2024

Ford Motor Company

NHTSA Campaign: 23V380000 SAFETY RECALL

125.3K Vehicles Affected

Recall Date: May 26, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S27

Notice Date: May 3, 2024
Recall Date: May 26, 2023

Ford Motor Company

NHTSA Campaign: 22V859000 SAFETY RECALL

521.7K Vehicles Affected

Recall Date: Nov 18, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S73

Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022

Ford Motor Company

NHTSA Campaign: 22V484000 SAFETY RECALL

100.7K Vehicles Affected

Recall Date: Jul 7, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S47

Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022

Ford Motor Company

NHTSA Campaign: 22V331000 SAFETY RECALL

27 Vehicles Affected

Recall Date: May 13, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S33

Notice Date: Aug 8, 2022
Recall Date: May 13, 2022

Ford Motor Company

NHTSA Campaign: 22V191000 SAFETY RECALL

345.5K Vehicles Affected

Recall Date: Mar 25, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S21

Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022

Ford Motor Company

NHTSA Campaign: 21V011000 SAFETY RECALL

147 Vehicles Affected

Recall Date: Jan 15, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S02

Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021

Ford Motor Company

NHTSA Campaign: 20V635000 SAFETY RECALL

689 Vehicles Affected

Recall Date: Oct 15, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:

Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S59

Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V550000 SAFETY RECALL

97 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S49

Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V415000 SAFETY RECALL

68 Vehicles Affected

Recall Date: Jul 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S35

Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints

Ford Motor Company

Campaign: 11545324 Other

Sep 19, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The front driver door is broken. It is about to fall off.

Corrective Action:

The front driver door is broken. It is about to fall off.

Additional Notes:

The front driver door is broken. It is about to fall off.

Manufacturer: FORD
Mfg Campaign: 11545324

Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023

Ford Motor Company

Campaign: 11545415 Other

Sep 19, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal loud banging sounds while opening and closing. Additionally, the contact stated that the front driver's side window could only roll down half-way. The vehicle was taken to the dealer, where it was determined that the front driver's side doorstop was internally fractured and was hitting the front driver's side window runner. The dealer advised the contact to take the vehicle to an auto body shop. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 11,300. The contact stated Sprit Ford Collision in Dundee, Michigan putting on a new drivers side door, caused by faulty weld to the door stop at the owners expense. The contact wants to be reimbursed for the repairs.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11545415

Notice Date: Sep 19, 2023
Recall Date: Sep 19, 2023

Ford Motor Company

Campaign: 11545036 Other

Sep 17, 2023

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

On the dates of Saturday, September 9, 2023, Monday, September 11, 2023, and Sunday September 17, my car stopped (with Start/Stop activated) in traffic, rotated the gearshift to park, would no let me manually rotate the gearshift into neutral, nor could I restart the vehicle. I had the battery replaced on Saturday, September 9, 2023, towed to my local Ford Dealership on Monday, September 11, 2023. On Thursday, Septmeber 14, 2023 I received my car back, and my vehicle shut down for the third time on Sunday September 17.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11545036

Notice Date: Sep 17, 2023
Recall Date: Sep 17, 2023

Ford Motor Company

Campaign: 11544878 Other

Sep 16, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver's side door is broken. Started with popping sounds, then just snapped. Door can open and close but automatic window cannot be used. I have a video of the sound the door makes currently but was unable to upload it.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544878

Notice Date: Sep 16, 2023
Recall Date: Sep 16, 2023

Ford Motor Company

Campaign: 11544668 Other

Sep 15, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.

Corrective Action:

Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.

Additional Notes:

Left front door hinge failure and door was unable to be closed. $2278 in repairs to resolve the door and damge caused to the left fender.

Manufacturer: FORD
Mfg Campaign: 11544668

Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023

Ford Motor Company

Campaign: 11544701 Other

Sep 15, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated while exiting the front driver’s side door, the contact heard an abnormal sound coming from the door. Additionally, the window failed to roll down as needed. The vehicle was taken to an independent mechanic who stated that the door check arm was fractured. The vehicle was taken to the dealer and the contact was informed that the door needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 38,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544701

Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023

Ford Motor Company

Campaign: 11544846 Other

Sep 15, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Lift gate malfunction. Popping / sticking while opening & closing

Corrective Action:

Lift gate malfunction. Popping / sticking while opening & closing

Additional Notes:

Lift gate malfunction. Popping / sticking while opening & closing

Manufacturer: FORD
Mfg Campaign: 11544846

Notice Date: Sep 15, 2023
Recall Date: Sep 15, 2023

Ford Motor Company

Campaign: 11544494 Other

Sep 14, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

Transmission dropped out of gear on the highway and would not accelerate. Had to coast to the side. Indicator stated shift system fault. Turned off and restarted and it worked again going forward but there was no reverse gear. Code states “ The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert.” and also “ The powertrain control system has detected one of the transmission shift solenoids is not responding as expected or is stuck in the off position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert.” The vehicle has not been inspected yet but does constantly show shift system fault and makes rattle and clicking noises when shifting.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544494

Notice Date: Sep 14, 2023
Recall Date: Sep 14, 2023

Ford Motor Company

Campaign: 11544595 Other

Sep 14, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

SPOT WELDS ON THE DRIVERS DOOR ARE BROKEN.

Corrective Action:

SPOT WELDS ON THE DRIVERS DOOR ARE BROKEN.

Additional Notes:

SPOT WELDS ON THE DRIVERS DOOR ARE BROKEN.

Manufacturer: FORD
Mfg Campaign: 11544595

Notice Date: Sep 14, 2023
Recall Date: Sep 14, 2023

Ford Motor Company

Campaign: 11544606 Other

Sep 14, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while closing the front driver’s side door, added pressure was needed why closing the door. The contact stated that she had to apply pressure to the front passenger’s side door to close the door securely. As a result, the front driver’s and passenger’s side windows rolled down halfway and failed to operate as designed. The vehicle as taken to the dealer where it was diagnosed that the front driver’s and passenger’s side spot welds had cracked, and the front driver’s and passenger’s side doors needed to be replaced. The contact was then informed by the dealer to take the vehicle to a local repair shop to have the door welded. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the mileage on the vehicle was over the warranty mileage coverage. The contact was advised to contact the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 107,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544606

Notice Date: Sep 14, 2023
Recall Date: Sep 14, 2023

Ford Motor Company

Campaign: 11544259 Other

Sep 13, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver’s side door, there was an abnormal popping sound before the door separated from the hinges. The contact stated that the welds to the door had fractured. The vehicle was taken to the dealer and the contact was unformed that the door needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and case was filed. The failure mileage was 21,200.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544259

Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023

Ford Motor Company

Campaign: 11544295 Other

Sep 13, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The pop weld on drivers side door is broken, door makes a cracking, popping sound when opening and closing. Window will not roll down on this door. Door opened during driving but no damage or injury occurred. Ford is refusing to fix problem due to being 4 months outside of warranty even though I am under 36,000 miles. Will cost upwards of 3,000 to fix

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11544295

Notice Date: Sep 13, 2023
Recall Date: Sep 13, 2023

Ford Motor Company

Campaign: 11543802 Other

Sep 11, 2023

Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound. The contact attempted to resolve the failure with WD40, but the screeching persisted. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the entire door needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 23,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543802

Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023

Ford Motor Company

Campaign: 11543838 Other

Sep 11, 2023

Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound and the contact had difficulty while closing the door. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the entire door needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 39,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543838

Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023

Ford Motor Company

Campaign: 11543866 Other

Sep 11, 2023

Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door latch made an abnormal screeching sound and was it difficult to close the door. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment and advised that the door need to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 65,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543866

Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023

Ford Motor Company

Campaign: 11543906 Other

Sep 11, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Cracked or broken spot welds in the left front door at the check arm attachment point, popping noise” when the door comes open and the door can be unable to latch when closed or can suddenly come open when it had been closed. Window would not go completely down

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543906

Notice Date: Sep 11, 2023
Recall Date: Sep 11, 2023

Ford Motor Company

Campaign: 11543644 Other

Sep 10, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver door began making a loud popping noise when I would open and close it. About a week after I noticed the popping sound, the driver door wouldn’t close. Upon further inspection I realized that the spot welds on the door assembly bracket have broken. I had to position it carefully so that I could close my door all the way. My driver side window will only go down about 4 inches now. There were no lights indicating any issues with my door. If I open my door all the way then it won’t close again, the broken door assembly bracket prevents it from closing. As it is a Sunday morning, I have not had this issue inspected at the dealership yet, but I plan to call first thing in the morning to have it looked at.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543644

Notice Date: Sep 10, 2023
Recall Date: Sep 10, 2023

Ford Motor Company

Campaign: 11543649 Other

Sep 10, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.

Corrective Action:

On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.

Additional Notes:

On my 2020 Ford escape the drivers door pops when I open and close the door. It is at the point right now I must pull the door in very hard and push it out very hard to open.

Manufacturer: FORD
Mfg Campaign: 11543649

Notice Date: Sep 10, 2023
Recall Date: Sep 10, 2023

Ford Motor Company

Campaign: 11543657 Other

Sep 10, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Okay so on the first of September I noticed my driver's side door was squeaking and this thing you know couldn't shut it and my spot welds were gone and pretty much my doors just hang in there and I'm going to send pictures for you I can't drive my car I had to drive from south Carolina to West Virginia

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543657

Notice Date: Sep 10, 2023
Recall Date: Sep 10, 2023

Ford Motor Company

Campaign: 11543595 Other

Sep 9, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver door hinge arm started cracking and popping when opened fully. Automatic window will not roll down. Car was a lease still under 36000 miles when reported. Purchased vehicle with knowledge that other of the same make model and year were recalled.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11543595

Notice Date: Sep 9, 2023
Recall Date: Sep 9, 2023

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