Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side door makes an unusual sound when opened all the way. Until it got to a point that it makes a popping sound when opened/or closed. The door check bracket is loose. Called the dealership and they said they’d have to change the entire door?? That would cost thousands of dollars for something that’s out my control. This has to be investigated and recalled for free. I’m very concerned that this would eventually cause my car door to fall off while driving. God forbid!
Corrective Action:
Driver side door makes an unusual sound when opened all the way. Until it got to a point that it makes a popping sound when opened/or closed. The door check bracket is loose. Called the dealership and they said they’d have to change the entire door?? That would cost thousands of dollars for something that’s out my control. This has to be investigated and recalled for free. I’m very concerned that this would eventually cause my car door to fall off while driving. God forbid!
Additional Notes:
Driver side door makes an unusual sound when opened all the way. Until it got to a point that it makes a popping sound when opened/or closed. The door check bracket is loose. Called the dealership and they said they’d have to change the entire door?? That would cost thousands of dollars for something that’s out my control. This has to be investigated and recalled for free. I’m very concerned that this would eventually cause my car door to fall off while driving. God forbid!
Mfg Campaign: 11547943
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, she heard an abnormal clicking sound coming from the driver's side door. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,600.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, she heard an abnormal clicking sound coming from the driver's side door. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,600.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, she heard an abnormal clicking sound coming from the driver's side door. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,600.
Mfg Campaign: 11547961
Recall Date: Oct 3, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver Side Door when opened makes loud Popping noise and doesn't want to shut properly and doesn't latch completely. It appears that the spot welds in the check arm for the front doors are failing.
Corrective Action:
Driver Side Door when opened makes loud Popping noise and doesn't want to shut properly and doesn't latch completely. It appears that the spot welds in the check arm for the front doors are failing.
Additional Notes:
Driver Side Door when opened makes loud Popping noise and doesn't want to shut properly and doesn't latch completely. It appears that the spot welds in the check arm for the front doors are failing.
Mfg Campaign: 11547666
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the contact heard an abnormal sound coming from the vehicle. There were also fumes entering inside the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the vehicle had experienced an emissions failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the contact heard an abnormal sound coming from the vehicle. There were also fumes entering inside the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the vehicle had experienced an emissions failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at various speeds, the contact heard an abnormal sound coming from the vehicle. There were also fumes entering inside the vehicle. The check engine warning light was illuminated. The vehicle was diagnosed by an independent mechanic and the contact was informed that the vehicle had experienced an emissions failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,000.
Mfg Campaign: 11547782
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. An undisclosed dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11547829
Recall Date: Oct 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On the 19th of September, 2023 I took my 2020 Ford Escape SE FWD 4-door, 3.1 into Zeck Ford, 4501 4th Trafficway, Leavenworth 66048 to have my driver’s door fixed that was making the Snaping, Popping and Snaping sounds. Also, the driver’s door window would not roll-up or roll-down. Escape vehicles exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly and the cost was $2,515.94 to repair my Escape by replacing the whole driver’s door.
Corrective Action:
On the 19th of September, 2023 I took my 2020 Ford Escape SE FWD 4-door, 3.1 into Zeck Ford, 4501 4th Trafficway, Leavenworth 66048 to have my driver’s door fixed that was making the Snaping, Popping and Snaping sounds. Also, the driver’s door window would not roll-up or roll-down. Escape vehicles exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly and the cost was $2,515.94 to repair my Escape by replacing the whole driver’s door.
Additional Notes:
On the 19th of September, 2023 I took my 2020 Ford Escape SE FWD 4-door, 3.1 into Zeck Ford, 4501 4th Trafficway, Leavenworth 66048 to have my driver’s door fixed that was making the Snaping, Popping and Snaping sounds. Also, the driver’s door window would not roll-up or roll-down. Escape vehicles exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly and the cost was $2,515.94 to repair my Escape by replacing the whole driver’s door.
Mfg Campaign: 11547530
Recall Date: Sep 30, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVER SIDE DOOR MAKING A CLUNKING/ POPPING SOUND WHEN OPENED AND CLOSED AND WINDOW NOT OPERATING NORMALLY. THE HINGE IS VERY LOOSE. IT SOUND LIKE THE DOOR IS GOING TO FALL OFF BECAUSE IT DOES NOT CLOSE ALL THE WAY. THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THIS AT THEIR EXPENSE. NEVER HAD A CAR WITH THIS ISSUE BEFORE
Corrective Action:
DRIVER SIDE DOOR MAKING A CLUNKING/ POPPING SOUND WHEN OPENED AND CLOSED AND WINDOW NOT OPERATING NORMALLY. THE HINGE IS VERY LOOSE. IT SOUND LIKE THE DOOR IS GOING TO FALL OFF BECAUSE IT DOES NOT CLOSE ALL THE WAY. THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THIS AT THEIR EXPENSE. NEVER HAD A CAR WITH THIS ISSUE BEFORE
Additional Notes:
DRIVER SIDE DOOR MAKING A CLUNKING/ POPPING SOUND WHEN OPENED AND CLOSED AND WINDOW NOT OPERATING NORMALLY. THE HINGE IS VERY LOOSE. IT SOUND LIKE THE DOOR IS GOING TO FALL OFF BECAUSE IT DOES NOT CLOSE ALL THE WAY. THIS IS A SAFETY ISSUE AND FORD SHOULD FIX THIS AT THEIR EXPENSE. NEVER HAD A CAR WITH THIS ISSUE BEFORE
Mfg Campaign: 11547290
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door would swing open. The contact stated that the door welds had fractured and were no longer attached to the door frame. Additionally, the front driver's side window would not roll down and the door could no longer be securely locked because of the failure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door would swing open. The contact stated that the door welds had fractured and were no longer attached to the door frame. Additionally, the front driver's side window would not roll down and the door could no longer be securely locked because of the failure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door would swing open. The contact stated that the door welds had fractured and were no longer attached to the door frame. Additionally, the front driver's side window would not roll down and the door could no longer be securely locked because of the failure. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11547365
Recall Date: Sep 29, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side door spot weld failure in the door's arm. Unable to close the door.
Corrective Action:
The driver's side door spot weld failure in the door's arm. Unable to close the door.
Additional Notes:
The driver's side door spot weld failure in the door's arm. Unable to close the door.
Mfg Campaign: 11547038
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have paid for Ford to look into a AWD error code that came up and they had stated that my PTU has failed and they did a fix for that but I still have the same issue. The vehicle deactivates AWD and defaults to 2 wheel drive until Ford can get it in
Corrective Action:
I have paid for Ford to look into a AWD error code that came up and they had stated that my PTU has failed and they did a fix for that but I still have the same issue. The vehicle deactivates AWD and defaults to 2 wheel drive until Ford can get it in
Additional Notes:
I have paid for Ford to look into a AWD error code that came up and they had stated that my PTU has failed and they did a fix for that but I still have the same issue. The vehicle deactivates AWD and defaults to 2 wheel drive until Ford can get it in
Mfg Campaign: 11547045
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door henge is making a loud popish / clicking noise. Driver window is extremely slow to roll down / up
Corrective Action:
Driver side door henge is making a loud popish / clicking noise. Driver window is extremely slow to roll down / up
Additional Notes:
Driver side door henge is making a loud popish / clicking noise. Driver window is extremely slow to roll down / up
Mfg Campaign: 11547184
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that when she opened the driver's side door, the door made an abnormally loud popping sound. The contact stated that the abnormal sound had gotten louder, and additionally, the driver's side power window was moving extremely slowly, and she was afraid of opening the window. The contact stated that when the door was fully opened, it would take an abnormal amount of effort to close the door as the door appeared to be stuck. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door latch could be repaired; however, a diagnostic test had to be completed on the driver's side window. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: SSM 50150 for Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points (Latches/Locks/Linkages). The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that when she opened the driver's side door, the door made an abnormally loud popping sound. The contact stated that the abnormal sound had gotten louder, and additionally, the driver's side power window was moving extremely slowly, and she was afraid of opening the window. The contact stated that when the door was fully opened, it would take an abnormal amount of effort to close the door as the door appeared to be stuck. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door latch could be repaired; however, a diagnostic test had to be completed on the driver's side window. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: SSM 50150 for Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points (Latches/Locks/Linkages). The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that when she opened the driver's side door, the door made an abnormally loud popping sound. The contact stated that the abnormal sound had gotten louder, and additionally, the driver's side power window was moving extremely slowly, and she was afraid of opening the window. The contact stated that when the door was fully opened, it would take an abnormal amount of effort to close the door as the door appeared to be stuck. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door latch could be repaired; however, a diagnostic test had to be completed on the driver's side window. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: SSM 50150 for Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points (Latches/Locks/Linkages). The failure mileage was approximately 105,000.
Mfg Campaign: 11547213
Recall Date: Sep 28, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Corrective Action:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Additional Notes:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Mfg Campaign: 11546797
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Corrective Action:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Additional Notes:
The driver side door hinge has separated/ broken away from the door frame. The damage has also caused internal issues with the working mechanisms inside the door such as the window not going down fully.
Mfg Campaign: 11546797
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the door made an abnormal thumping sound. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment point. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the door made an abnormal thumping sound. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment point. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the door made an abnormal thumping sound. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment point. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 38,000.
Mfg Campaign: 11546883
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.
Corrective Action:
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.
Additional Notes:
There is a popping noise when the door opens and you can see the metal flexing where arm is connected to. If that fails the door could possibly fly open or fail to open altogether.
Mfg Campaign: 11546972
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.
Corrective Action:
There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.
Additional Notes:
There was a popping noise when opening the door. Dealer said it was a weld crack on the door plate.
Mfg Campaign: 11546569
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Corrective Action:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Additional Notes:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Mfg Campaign: 11546578
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Corrective Action:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Additional Notes:
heard a small popping noise when i opened the door. the next day i heard a louder pop and the driver door no longer would hold open. the door check bracket separated from the door.
Mfg Campaign: 11546578
Recall Date: Sep 26, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the driver's side door hinge made an abnormal sound, and the door was difficult to open and close. The contact also stated that the driver's side automatic window had become inoperable. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the driver's side door hinge made an abnormal sound, and the door was difficult to open and close. The contact also stated that the driver's side automatic window had become inoperable. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while entering the vehicle, the driver's side door hinge made an abnormal sound, and the door was difficult to open and close. The contact also stated that the driver's side automatic window had become inoperable. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was 42,000.
Mfg Campaign: 11546638
Recall Date: Sep 26, 2023
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