FORD ESCAPE 2020

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
72
Recalls

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V467000 SAFETY RECALL
694.3K Vehicles Affected
Recall Date: Jul 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S76
Recall Date: Jul 11, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V345000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S54
Notice Date: Jun 27, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V165000 SAFETY RECALL
33.6K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S21
Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V330000 SAFETY RECALL
9.3K Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S33
Notice Date: May 22, 2024
Recall Date: May 10, 2024
Ford Motor Company
NHTSA Campaign: 23V380000 SAFETY RECALL
125.3K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S27
Notice Date: May 3, 2024
Recall Date: May 26, 2023
Ford Motor Company
NHTSA Campaign: 22V859000 SAFETY RECALL
521.7K Vehicles Affected
Recall Date: Nov 18, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S73
Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022
Ford Motor Company
NHTSA Campaign: 22V484000 SAFETY RECALL
100.7K Vehicles Affected
Recall Date: Jul 7, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S47
Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
NHTSA Campaign: 22V331000 SAFETY RECALL
27 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S33
Notice Date: Aug 8, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 22V191000 SAFETY RECALL
345.5K Vehicles Affected
Recall Date: Mar 25, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S21
Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
NHTSA Campaign: 21V011000 SAFETY RECALL
147 Vehicles Affected
Recall Date: Jan 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S02
Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021
Ford Motor Company
NHTSA Campaign: 20V635000 SAFETY RECALL
689 Vehicles Affected
Recall Date: Oct 15, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S59
Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V550000 SAFETY RECALL
97 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S49
Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V415000 SAFETY RECALL
68 Vehicles Affected
Recall Date: Jul 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S35
Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints
Ford Motor Company
Campaign: 11549668 Other
Oct 12, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

from online research, seems to be a common problem with the ford escape. while in normal use the front driver side door check rod failed. the door was very difficult to open after the failure and now no longer closes

Corrective Action:

from online research, seems to be a common problem with the ford escape. while in normal use the front driver side door check rod failed. the door was very difficult to open after the failure and now no longer closes

Additional Notes:

from online research, seems to be a common problem with the ford escape. while in normal use the front driver side door check rod failed. the door was very difficult to open after the failure and now no longer closes

Manufacturer: FORD
Mfg Campaign: 11549668
Notice Date: Oct 12, 2023
Recall Date: Oct 12, 2023
Ford Motor Company
Campaign: 11549140 Other
Oct 10, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CALLED MY DEALERSHIP FOR MY DOOR PROBLEM, SAYS THERES BEEN ISSUES WITH THE DOOR CHECK , BUT IM A MONTH AND HALF OUT OF WARRANTY AND FORD DOES NOT WANT TO TAKE RESPONSIBILTY FOR THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THIS... SO I WILL HAVE TO GO PAY FOR THIS ON MY OWN AND GET A RENTAL CAR.. I FEEL AS THOUGH THIS SHOULD BE A RECALL IF SO MANY PEOPLE ARE HAVING THE SAME ISSUE!!!

Corrective Action:

CALLED MY DEALERSHIP FOR MY DOOR PROBLEM, SAYS THERES BEEN ISSUES WITH THE DOOR CHECK , BUT IM A MONTH AND HALF OUT OF WARRANTY AND FORD DOES NOT WANT TO TAKE RESPONSIBILTY FOR THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THIS... SO I WILL HAVE TO GO PAY FOR THIS ON MY OWN AND GET A RENTAL CAR.. I FEEL AS THOUGH THIS SHOULD BE A RECALL IF SO MANY PEOPLE ARE HAVING THE SAME ISSUE!!!

Additional Notes:

CALLED MY DEALERSHIP FOR MY DOOR PROBLEM, SAYS THERES BEEN ISSUES WITH THE DOOR CHECK , BUT IM A MONTH AND HALF OUT OF WARRANTY AND FORD DOES NOT WANT TO TAKE RESPONSIBILTY FOR THIS PROBLEM THAT SO MANY PEOPLE HAVE WITH THIS... SO I WILL HAVE TO GO PAY FOR THIS ON MY OWN AND GET A RENTAL CAR.. I FEEL AS THOUGH THIS SHOULD BE A RECALL IF SO MANY PEOPLE ARE HAVING THE SAME ISSUE!!!

Manufacturer: FORD
Mfg Campaign: 11549140
Notice Date: Oct 10, 2023
Recall Date: Oct 10, 2023
Ford Motor Company
Campaign: 11549180 Other
Oct 10, 2023
Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's door hinge fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured door hinge. The door hinge needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,608.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's door hinge fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured door hinge. The door hinge needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,608.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's door hinge fractured. The vehicle was taken to the dealer. The vehicle was diagnosed with a fractured door hinge. The door hinge needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 28,608.

Manufacturer: FORD
Mfg Campaign: 11549180
Notice Date: Oct 10, 2023
Recall Date: Oct 10, 2023
Ford Motor Company
Campaign: 11548985 Other
Oct 9, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver's side door the spot welds broke off, door was making a popping sound whenever opened. Driver's side window also wouldn't go down all the way. Took to dealer to check on it and they knew about this issue right away, advised us to take the car to a body shop because we would need a new Driver's side door put on.

Corrective Action:

Driver's side door the spot welds broke off, door was making a popping sound whenever opened. Driver's side window also wouldn't go down all the way. Took to dealer to check on it and they knew about this issue right away, advised us to take the car to a body shop because we would need a new Driver's side door put on.

Additional Notes:

Driver's side door the spot welds broke off, door was making a popping sound whenever opened. Driver's side window also wouldn't go down all the way. Took to dealer to check on it and they knew about this issue right away, advised us to take the car to a body shop because we would need a new Driver's side door put on.

Manufacturer: FORD
Mfg Campaign: 11548985
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Ford Motor Company
Campaign: 11549024 Other
Oct 9, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers door one day made a popping noise and then was unable to close. Door hinge issues and ford will not repair without cost although the door has not had any impact, collision or trauma, it just stopped working one day.

Corrective Action:

Drivers door one day made a popping noise and then was unable to close. Door hinge issues and ford will not repair without cost although the door has not had any impact, collision or trauma, it just stopped working one day.

Additional Notes:

Drivers door one day made a popping noise and then was unable to close. Door hinge issues and ford will not repair without cost although the door has not had any impact, collision or trauma, it just stopped working one day.

Manufacturer: FORD
Mfg Campaign: 11549024
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Ford Motor Company
Campaign: 11549025 Other
Oct 9, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The front driver door started to make large popping sounds and becoming difficult to close. The arm inside the door is now loose, grinding, and visibly not connected to the door. The drive window can also not be lowered now.

Corrective Action:

The front driver door started to make large popping sounds and becoming difficult to close. The arm inside the door is now loose, grinding, and visibly not connected to the door. The drive window can also not be lowered now.

Additional Notes:

The front driver door started to make large popping sounds and becoming difficult to close. The arm inside the door is now loose, grinding, and visibly not connected to the door. The drive window can also not be lowered now.

Manufacturer: FORD
Mfg Campaign: 11549025
Notice Date: Oct 9, 2023
Recall Date: Oct 9, 2023
Ford Motor Company
Campaign: 11548883 Other
Oct 8, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver side Door hinge of my 2020 ford escape is starting to pull off the door spot welds

Corrective Action:

Driver side Door hinge of my 2020 ford escape is starting to pull off the door spot welds

Additional Notes:

Driver side Door hinge of my 2020 ford escape is starting to pull off the door spot welds

Manufacturer: FORD
Mfg Campaign: 11548883
Notice Date: Oct 8, 2023
Recall Date: Oct 8, 2023
Ford Motor Company
Campaign: 11548572 Other
Oct 6, 2023
Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was very difficult to open and close. Additionally, there was a loud clicking sound when opening and closing the door. Also, the front driver’s side window would not roll down and the door weld was fractured. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 60,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was very difficult to open and close. Additionally, there was a loud clicking sound when opening and closing the door. Also, the front driver’s side window would not roll down and the door weld was fractured. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 60,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was very difficult to open and close. Additionally, there was a loud clicking sound when opening and closing the door. Also, the front driver’s side window would not roll down and the door weld was fractured. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 60,000.

Manufacturer: FORD
Mfg Campaign: 11548572
Notice Date: Oct 6, 2023
Recall Date: Oct 6, 2023
Ford Motor Company
Campaign: 11548581 Other
Oct 6, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Pop weld on drivers side door broke. Ford is refusing to fix it or pay for the replacement parts even though there is an active investigation about this problem on multiple 2020 escapes... Hoping the investigation is wrapped up soon and a recall is ordered

Corrective Action:

Pop weld on drivers side door broke. Ford is refusing to fix it or pay for the replacement parts even though there is an active investigation about this problem on multiple 2020 escapes... Hoping the investigation is wrapped up soon and a recall is ordered

Additional Notes:

Pop weld on drivers side door broke. Ford is refusing to fix it or pay for the replacement parts even though there is an active investigation about this problem on multiple 2020 escapes... Hoping the investigation is wrapped up soon and a recall is ordered

Manufacturer: FORD
Mfg Campaign: 11548581
Notice Date: Oct 6, 2023
Recall Date: Oct 6, 2023
Ford Motor Company
Campaign: 11548611 Other
Oct 6, 2023
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was a loud cracking sound, and the door became difficult to open or close. The cause of the failure was not yet determined. The local dealer was contacted and informed the contact that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,765.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was a loud cracking sound, and the door became difficult to open or close. The cause of the failure was not yet determined. The local dealer was contacted and informed the contact that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,765.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, there was a loud cracking sound, and the door became difficult to open or close. The cause of the failure was not yet determined. The local dealer was contacted and informed the contact that the door needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 37,765.

Manufacturer: FORD
Mfg Campaign: 11548611
Notice Date: Oct 6, 2023
Recall Date: Oct 6, 2023
Ford Motor Company
Campaign: 11548463 Other
Oct 5, 2023
Defect Description:

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

Potential Consequences:

See attached document from complainant

Corrective Action:

See attached document from complainant

Additional Notes:

See attached document from complainant

Manufacturer: FORD
Mfg Campaign: 11548463
Notice Date: Oct 5, 2023
Recall Date: Oct 5, 2023
Ford Motor Company
Campaign: 11548170 Other
Oct 4, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The spot welds on the check hinge for the driver door are broken. Door is having issues opening and closing and the glass window will not come down.

Corrective Action:

The spot welds on the check hinge for the driver door are broken. Door is having issues opening and closing and the glass window will not come down.

Additional Notes:

The spot welds on the check hinge for the driver door are broken. Door is having issues opening and closing and the glass window will not come down.

Manufacturer: FORD
Mfg Campaign: 11548170
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548171 Other
Oct 4, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

A weld in the driver-side door failed rendering the door nonfunctional and making it difficult to safely exit the car and creating a concern that the door may not provide proper protection. The weld failure was not due to an accident for any misuse. Personnel in the Ford service department and body shop were very familiar with this problem due to other similar cases. Ford corporate is reluctant to acknowledge or address the problem, stating that the NHTSA has not required a recall. As a senior citizen I should not be expected to climb through my vehicle to exit my vehicle safely and I should have confidence that the door will protect me. The failure of the weld requires the entire door to be replaced at a cost of $2000. Welding is the basic blocking and tackling of car building and Ford has been welding car bodies for over 100 years so there is no excuse.

Corrective Action:

A weld in the driver-side door failed rendering the door nonfunctional and making it difficult to safely exit the car and creating a concern that the door may not provide proper protection. The weld failure was not due to an accident for any misuse. Personnel in the Ford service department and body shop were very familiar with this problem due to other similar cases. Ford corporate is reluctant to acknowledge or address the problem, stating that the NHTSA has not required a recall. As a senior citizen I should not be expected to climb through my vehicle to exit my vehicle safely and I should have confidence that the door will protect me. The failure of the weld requires the entire door to be replaced at a cost of $2000. Welding is the basic blocking and tackling of car building and Ford has been welding car bodies for over 100 years so there is no excuse.

Additional Notes:

A weld in the driver-side door failed rendering the door nonfunctional and making it difficult to safely exit the car and creating a concern that the door may not provide proper protection. The weld failure was not due to an accident for any misuse. Personnel in the Ford service department and body shop were very familiar with this problem due to other similar cases. Ford corporate is reluctant to acknowledge or address the problem, stating that the NHTSA has not required a recall. As a senior citizen I should not be expected to climb through my vehicle to exit my vehicle safely and I should have confidence that the door will protect me. The failure of the weld requires the entire door to be replaced at a cost of $2000. Welding is the basic blocking and tackling of car building and Ford has been welding car bodies for over 100 years so there is no excuse.

Manufacturer: FORD
Mfg Campaign: 11548171
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548176 Other
Oct 4, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Corrective Action:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Additional Notes:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Manufacturer: FORD
Mfg Campaign: 11548176
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548176 Other
Oct 4, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Corrective Action:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Additional Notes:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Manufacturer: FORD
Mfg Campaign: 11548176
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548176 Other
Oct 4, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Corrective Action:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Additional Notes:

The front radar that enables collision avoidance, adaptive cruise control, etc. has failed. It first started as an intermittent problem that quickly progressed to a total failure. The vehicle was not involved in an accident or any misuse that would cause this problem.

Manufacturer: FORD
Mfg Campaign: 11548176
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548271 Other
Oct 4, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My driver side door all of a sudden started making popping sounds when opening and closing. Got to the point where I could not close the door. I had to disarm the mechanism that was popping. I did a little research and I was able to see the rivets that hold the arm had pulled through the door panel thus causing the arm not to work properly. I am just over the 36,000 mile warranty so will not fall under the warranty. Because I had to disarm this mechanism to be able to shut my door I have no protection to protect the door from over opening and causing more damage. I also see there have been several other complaints of Escape owners having the same issue.

Corrective Action:

My driver side door all of a sudden started making popping sounds when opening and closing. Got to the point where I could not close the door. I had to disarm the mechanism that was popping. I did a little research and I was able to see the rivets that hold the arm had pulled through the door panel thus causing the arm not to work properly. I am just over the 36,000 mile warranty so will not fall under the warranty. Because I had to disarm this mechanism to be able to shut my door I have no protection to protect the door from over opening and causing more damage. I also see there have been several other complaints of Escape owners having the same issue.

Additional Notes:

My driver side door all of a sudden started making popping sounds when opening and closing. Got to the point where I could not close the door. I had to disarm the mechanism that was popping. I did a little research and I was able to see the rivets that hold the arm had pulled through the door panel thus causing the arm not to work properly. I am just over the 36,000 mile warranty so will not fall under the warranty. Because I had to disarm this mechanism to be able to shut my door I have no protection to protect the door from over opening and causing more damage. I also see there have been several other complaints of Escape owners having the same issue.

Manufacturer: FORD
Mfg Campaign: 11548271
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11548290 Other
Oct 4, 2023
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver’s side door, she noticed that the door weld had fractured. The contact also stated that the front driver’s side window failed to roll down and was difficult to roll up. The vehicle was taken to the dealer where it was diagnosed that the door needed to be replaced. The vehicle was no repaired. The manufacturer was notified of the failure and the contact was provided a case number then advised to contact the NHTSA Hotline. The failure mileage was approximately 47,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver’s side door, she noticed that the door weld had fractured. The contact also stated that the front driver’s side window failed to roll down and was difficult to roll up. The vehicle was taken to the dealer where it was diagnosed that the door needed to be replaced. The vehicle was no repaired. The manufacturer was notified of the failure and the contact was provided a case number then advised to contact the NHTSA Hotline. The failure mileage was approximately 47,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver’s side door, she noticed that the door weld had fractured. The contact also stated that the front driver’s side window failed to roll down and was difficult to roll up. The vehicle was taken to the dealer where it was diagnosed that the door needed to be replaced. The vehicle was no repaired. The manufacturer was notified of the failure and the contact was provided a case number then advised to contact the NHTSA Hotline. The failure mileage was approximately 47,000.

Manufacturer: FORD
Mfg Campaign: 11548290
Notice Date: Oct 4, 2023
Recall Date: Oct 4, 2023
Ford Motor Company
Campaign: 11547894 Other
Oct 3, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The spot welds on the driver's side door check are broken. The window will go down. Door is hard to shut.

Corrective Action:

The spot welds on the driver's side door check are broken. The window will go down. Door is hard to shut.

Additional Notes:

The spot welds on the driver's side door check are broken. The window will go down. Door is hard to shut.

Manufacturer: FORD
Mfg Campaign: 11547894
Notice Date: Oct 3, 2023
Recall Date: Oct 3, 2023
Ford Motor Company
Campaign: 11547909 Other
Oct 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver side door spot weld broke

Corrective Action:

Driver side door spot weld broke

Additional Notes:

Driver side door spot weld broke

Manufacturer: FORD
Mfg Campaign: 11547909
Notice Date: Oct 3, 2023
Recall Date: Oct 3, 2023

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