FORD ESCAPE 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V467000 SAFETY RECALL

694.3K Vehicles Affected

Recall Date: Jul 11, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S76

Recall Date: Jul 11, 2025

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V345000 SAFETY RECALL

1.8K Vehicles Affected

Recall Date: May 23, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S54

Notice Date: Jun 27, 2025
Recall Date: May 23, 2025

Ford Motor Company

NHTSA Campaign: 25V165000 SAFETY RECALL

33.6K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S21

Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 24V954000 SAFETY RECALL

20.5K Vehicles Affected

Recall Date: Dec 20, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S79

Notice Date: May 30, 2025
Recall Date: Dec 20, 2024

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V330000 SAFETY RECALL

9.3K Vehicles Affected

Recall Date: May 10, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S33

Notice Date: May 22, 2024
Recall Date: May 10, 2024

Ford Motor Company

NHTSA Campaign: 23V380000 SAFETY RECALL

125.3K Vehicles Affected

Recall Date: May 26, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S27

Notice Date: May 3, 2024
Recall Date: May 26, 2023

Ford Motor Company

NHTSA Campaign: 22V859000 SAFETY RECALL

521.7K Vehicles Affected

Recall Date: Nov 18, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S73

Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022

Ford Motor Company

NHTSA Campaign: 22V484000 SAFETY RECALL

100.7K Vehicles Affected

Recall Date: Jul 7, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S47

Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022

Ford Motor Company

NHTSA Campaign: 22V331000 SAFETY RECALL

27 Vehicles Affected

Recall Date: May 13, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S33

Notice Date: Aug 8, 2022
Recall Date: May 13, 2022

Ford Motor Company

NHTSA Campaign: 22V191000 SAFETY RECALL

345.5K Vehicles Affected

Recall Date: Mar 25, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S21

Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022

Ford Motor Company

NHTSA Campaign: 21V011000 SAFETY RECALL

147 Vehicles Affected

Recall Date: Jan 15, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S02

Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021

Ford Motor Company

NHTSA Campaign: 20V635000 SAFETY RECALL

689 Vehicles Affected

Recall Date: Oct 15, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:

Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S59

Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V550000 SAFETY RECALL

97 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S49

Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V415000 SAFETY RECALL

68 Vehicles Affected

Recall Date: Jul 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S35

Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints

Ford Motor Company

Campaign: 11551623 Other

Oct 24, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Popping noise - left front door. The issue is at the check arm attachment.

Corrective Action:

Popping noise - left front door. The issue is at the check arm attachment.

Additional Notes:

Popping noise - left front door. The issue is at the check arm attachment.

Manufacturer: FORD
Mfg Campaign: 11551623

Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023

Ford Motor Company

Campaign: 11551647 Other

Oct 24, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Spot weld in driver's side door check arm has broken and door will intermittently not close. It sounds exactly like problem NHTSA Action Number: PE23013 . Ford dealership has offered ZERO assistance, besides replacing the entire door.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551647

Notice Date: Oct 24, 2023
Recall Date: Oct 24, 2023

Ford Motor Company

Campaign: 11551338 Other

Oct 23, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

fRONT DOOR CHECK AS BROKEN ON MY 3 YEAR OLD 2020 FORD ESCAPE. DOOR IS DIFFCULT TO OPEN AND WILL NOT OPEN ALL THE WAY UNLESS FORCED.

Corrective Action:

fRONT DOOR CHECK AS BROKEN ON MY 3 YEAR OLD 2020 FORD ESCAPE. DOOR IS DIFFCULT TO OPEN AND WILL NOT OPEN ALL THE WAY UNLESS FORCED.

Additional Notes:

fRONT DOOR CHECK AS BROKEN ON MY 3 YEAR OLD 2020 FORD ESCAPE. DOOR IS DIFFCULT TO OPEN AND WILL NOT OPEN ALL THE WAY UNLESS FORCED.

Manufacturer: FORD
Mfg Campaign: 11551338

Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023

Ford Motor Company

Campaign: 11551389 Other

Oct 23, 2023

Defect Description:

STRUCTURE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that upon entering the vehicle, the door arm detached from the attachment point. The vehicle was taken to the dealer, who diagnosed a failure with the door check arm attachment, which required a replacement. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551389

Notice Date: Oct 23, 2023
Recall Date: Oct 23, 2023

Ford Motor Company

Campaign: 11551219 Other

Oct 22, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

right side driver door hinge is making noise when opened. It is beginning to not unlock when i am entering car. i have to go to passenger side to unlock. I am unable to operate window (up/down) fully. I have taken this to dealer and have been told by their body department that this is an issue that they have seen in on other escapes. Have been advised to not put window down. They are looking into this and will call me but have heard nothing since - 3 weeks. I am afraid that this door will break loose or that I will be unable to get into my car and be stranded somewhere. I am unable to get this fixed and obviously can't trade it as it is a known issue and dangerous. PLEASE RECALL THIS AND HAVE FORD OFFER TEMPORARY VEHICLES UNTIL THIS IS FIXED. i AM A [XXX] LADY WITH NO SAFE TRANSPORTATION! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551219

Notice Date: Oct 22, 2023
Recall Date: Oct 22, 2023

Ford Motor Company

Campaign: 11551219 Other

Oct 22, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551219

Notice Date: Oct 22, 2023
Recall Date: Oct 22, 2023

Ford Motor Company

Campaign: 11551193 Other

Oct 21, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Window started going down when requested and stopped halfway down - it would not go back up. Upon inspection it was found the door check had broken loose from the welds and shorted out the harness to cause the window to actuate.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551193

Notice Date: Oct 21, 2023
Recall Date: Oct 21, 2023

Ford Motor Company

Campaign: 11550964 Other

Oct 20, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver side door started making a loud click on Saturday 10-14-2023. By Monday the 16th I could not open the window. I took it to the Ford dealership and when the service tech tried to close the door it would not close.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550964

Notice Date: Oct 20, 2023
Recall Date: Oct 20, 2023

Ford Motor Company

Campaign: 11551011 Other

Oct 20, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact heard an abnormal sound while opening the front driver’s side door. The contact became aware that the front driver’s side door had been damaged nearby the hinge and there was a hole is forming. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 50,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11551011

Notice Date: Oct 20, 2023
Recall Date: Oct 20, 2023

Ford Motor Company

Campaign: 11550763 Other

Oct 19, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers side door started 2 days prior with cracking noise, difficult to close and two days later drivers side door is sagging, unable to open or close and window does not work.

Corrective Action:

Drivers side door started 2 days prior with cracking noise, difficult to close and two days later drivers side door is sagging, unable to open or close and window does not work.

Additional Notes:

Drivers side door started 2 days prior with cracking noise, difficult to close and two days later drivers side door is sagging, unable to open or close and window does not work.

Manufacturer: FORD
Mfg Campaign: 11550763

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550784 Other

Oct 19, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door was difficult to open and close and there was a scraping sound heard while opening and closing the door. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the front driver's side door weld had detached, and the door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 46,900.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550784

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550801 Other

Oct 19, 2023

Defect Description:

ENGINE

Potential Consequences:

All my warning lights came on my vehicle. Before I could get to service department, the car was making a weird sound underneath me. I knew something was wrong. I had it towed to dealer. They say my TURBO is out. The car is still in shop waiting on part, but the service man said the same make and model also is having TURBO issues. Just wanting to see if this is a common thing in this car. A recall would be great.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550801

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550810 Other

Oct 19, 2023

Defect Description:

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormally loud sounds while driving. Additionally, the contact stated that the driver's side door window would not roll down as designed. The contact also stated that while driving 20-25 MPH, the front driver's side door opened inadvertently. The contact was able to close the door. The vehicle was taken to the dealer, where it was diagnosed that the door hinge weld had fractured internally. The dealer notified the manufacturer of the failure, and a case was opened on behalf of the contact; however, the case was later closed. The vehicle was not repaired. The failure mileage was approximately 70,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550810

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550823 Other

Oct 19, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that while the vehicle was parked, the contact heard an abnormal noise coming out of the driver’s side door. The contact opened the door and the door failed to open and close properly. Additionally, the window failed to operate as designed. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall for the failure. The failure mileage was approximately 40,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550823

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550914 Other

Oct 19, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

2020 Ford Escape driver side door hinge popped. Known issue. No recall. Unable to open or close door. Unable to roll down window or lock car door.

Corrective Action:

2020 Ford Escape driver side door hinge popped. Known issue. No recall. Unable to open or close door. Unable to roll down window or lock car door.

Additional Notes:

2020 Ford Escape driver side door hinge popped. Known issue. No recall. Unable to open or close door. Unable to roll down window or lock car door.

Manufacturer: FORD
Mfg Campaign: 11550914

Notice Date: Oct 19, 2023
Recall Date: Oct 19, 2023

Ford Motor Company

Campaign: 11550570 Other

Oct 18, 2023

Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that on several occasions after refueling, the vehicle failed to restart. The vehicle was taken to a dealer where it was diagnosed that that canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,869.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550570

Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023

Ford Motor Company

Campaign: 11550578 Other

Oct 18, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the driver’s side door had fractured at the hinge towards the bottom of the door. The window failed to go up or down. The vehicle had been taken to the dealer who determined that the door needed to be replaced; however, the vehicle had not been repaired. The manufacturer was aware of the failure and opened a case regarding the failure. The approximate failure mileage was 45,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550578

Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023

Ford Motor Company

Campaign: 11550597 Other

Oct 18, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver's side door is making noise upon opening and closing. It is also getting progressively more difficult to get it to close securely. The Ford dealership took pictures and submitted the issue to Ford but today, October 18, 2023, Ford has refused to cover the cost to repair the door. Info sent to Ford is attached. I purchased this new 2020 Ford Escape on March 31, 2021. It has not been in any type of accident. I couldn't believe the door was defective so I googled it and found many articles on the potential recall due to the incorrect spot welds in the door. I went to the dealer and was told that unless there is a recall, chances are this won't be covered because I have 50,000 miles on the odometer. I drive to Florida, and make lots of long highway trips in my retirement so these are mainly highway miles. I'd like to take the car again to Florida in January with my wife, daughter and two grandchildren but I can't do that with the door like it is. I'd like your office to call Bill Brown Ford in Livonia, Michigan, where we purchased the car or Ford Motor Company and encourage them to stand behind their product and provide the cost of this repair. I am, frankly, amazed that they are not going to make this problem right since it is the result of their faulty workmanship. Please look into this for me. Thank you.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11550597

Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023

Ford Motor Company

Campaign: 11550659 Other

Oct 18, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Drivers door spot welds damaged. Door creeks, window does not go down.

Corrective Action:

Drivers door spot welds damaged. Door creeks, window does not go down.

Additional Notes:

Drivers door spot welds damaged. Door creeks, window does not go down.

Manufacturer: FORD
Mfg Campaign: 11550659

Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023

Ford Motor Company

Campaign: 11550659 Other

Oct 18, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers door spot welds damaged. Door creeks, window does not go down.

Corrective Action:

Drivers door spot welds damaged. Door creeks, window does not go down.

Additional Notes:

Drivers door spot welds damaged. Door creeks, window does not go down.

Manufacturer: FORD
Mfg Campaign: 11550659

Notice Date: Oct 18, 2023
Recall Date: Oct 18, 2023

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