Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving 75 MPH, there was excessive smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who observed a hole in the cylinder #1 piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving 75 MPH, there was excessive smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who observed a hole in the cylinder #1 piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving 75 MPH, there was excessive smoke coming from the exhaust, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who observed a hole in the cylinder #1 piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 97,000.
Mfg Campaign: 11600915
Recall Date: Jul 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
transmission problems : High RPMs as vehicle fails to shift up Lurching/“bucking” forward at intervals Hesitation
Corrective Action:
transmission problems : High RPMs as vehicle fails to shift up Lurching/“bucking” forward at intervals Hesitation
Additional Notes:
transmission problems : High RPMs as vehicle fails to shift up Lurching/“bucking” forward at intervals Hesitation
Mfg Campaign: 11599298
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the sunroof molding detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,300.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the sunroof molding detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,300.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the sunroof molding detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,300.
Mfg Campaign: 11598684
Recall Date: Jul 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD and check engine warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the AWD control module. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B19. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD and check engine warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the AWD control module. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B19. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that upon starting the vehicle, the AWD and check engine warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the AWD control module. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21B19. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.
Mfg Campaign: 11598337
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear suspension shocks are leaking. I was only two months out of warranty at this moment.
Corrective Action:
My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear suspension shocks are leaking. I was only two months out of warranty at this moment.
Additional Notes:
My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear suspension shocks are leaking. I was only two months out of warranty at this moment.
Mfg Campaign: 11598410
Recall Date: Jul 2, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal felt spongy. The contact stated that the brake pedal had to be pushed unusually hard to activate the brakes. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of Customer Service Program: 21B19; however, the contact was informed that the VIN was not associated with the Customer Satisfaction Program. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal felt spongy. The contact stated that the brake pedal had to be pushed unusually hard to activate the brakes. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of Customer Service Program: 21B19; however, the contact was informed that the VIN was not associated with the Customer Satisfaction Program. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that the brake pedal felt spongy. The contact stated that the brake pedal had to be pushed unusually hard to activate the brakes. In addition, the contact stated that several unknown warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of Customer Service Program: 21B19; however, the contact was informed that the VIN was not associated with the Customer Satisfaction Program. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 34,000.
Mfg Campaign: 11597974
Recall Date: Jul 1, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
All Wheel Drive module is malfunctioning. AWD needs serviced light came on. Upon further research it appears that AWF modules that were manufactured at the facility where mine was manufactured, were recalled for dates within 2 days of mine being manufactured. Based on internet searches, it seems this has been a frequent issue and Ford will not replace/recall this module within the other recall. My vehicle only has 13,000 miles on it and is 4 years old. This should not be a problem and is going to be a great expense to get fixed. Ford should recall this part as it is a knows consistent issue with the AWD module that was manufactured out of the same facility.
Corrective Action:
All Wheel Drive module is malfunctioning. AWD needs serviced light came on. Upon further research it appears that AWF modules that were manufactured at the facility where mine was manufactured, were recalled for dates within 2 days of mine being manufactured. Based on internet searches, it seems this has been a frequent issue and Ford will not replace/recall this module within the other recall. My vehicle only has 13,000 miles on it and is 4 years old. This should not be a problem and is going to be a great expense to get fixed. Ford should recall this part as it is a knows consistent issue with the AWD module that was manufactured out of the same facility.
Additional Notes:
All Wheel Drive module is malfunctioning. AWD needs serviced light came on. Upon further research it appears that AWF modules that were manufactured at the facility where mine was manufactured, were recalled for dates within 2 days of mine being manufactured. Based on internet searches, it seems this has been a frequent issue and Ford will not replace/recall this module within the other recall. My vehicle only has 13,000 miles on it and is 4 years old. This should not be a problem and is going to be a great expense to get fixed. Ford should recall this part as it is a knows consistent issue with the AWD module that was manufactured out of the same facility.
Mfg Campaign: 11597314
Recall Date: Jun 27, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? AWD module failure How was your safety or the safety of others put at risk? While driving the vehicle shifted out of AWD and began losing power as several errors began flashing in dash! They were AWD fault service required Service advance trac Pre collision assist not available AWD off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes @ Loveland ford Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes @ Loveland ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes wrench and swervy car light came on first happened around June 13 2024 Shown that this year make and model has had this issue and a customer satisfaction program was in place but has since expired and told that since mine did not experience the problem during that time I do not qualify for the replacement
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? AWD module failure How was your safety or the safety of others put at risk? While driving the vehicle shifted out of AWD and began losing power as several errors began flashing in dash! They were AWD fault service required Service advance trac Pre collision assist not available AWD off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes @ Loveland ford Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes @ Loveland ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes wrench and swervy car light came on first happened around June 13 2024 Shown that this year make and model has had this issue and a customer satisfaction program was in place but has since expired and told that since mine did not experience the problem during that time I do not qualify for the replacement
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? AWD module failure How was your safety or the safety of others put at risk? While driving the vehicle shifted out of AWD and began losing power as several errors began flashing in dash! They were AWD fault service required Service advance trac Pre collision assist not available AWD off Has the problem been reproduced or confirmed by a dealer or independent service center? Yes @ Loveland ford Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes @ Loveland ford Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes wrench and swervy car light came on first happened around June 13 2024 Shown that this year make and model has had this issue and a customer satisfaction program was in place but has since expired and told that since mine did not experience the problem during that time I do not qualify for the replacement
Mfg Campaign: 11596483
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I just bought this car less than 6 months ago, and the other day I had an “AWD Fault Service Required” light come on. Come to find out it’s a bad AWD computer module. I get to searching online and see hundreds of people with the same problem. I am not sure what I’m going to do, but if this is as common of an occurrence as forums lead me to believe it is, someone should look into this as a recall. There is already a recall for this exact problem for this same model of cars built within a specific factory and timeframe. It’s happening to enough people that this umbrella should probably be extended
Corrective Action:
I just bought this car less than 6 months ago, and the other day I had an “AWD Fault Service Required” light come on. Come to find out it’s a bad AWD computer module. I get to searching online and see hundreds of people with the same problem. I am not sure what I’m going to do, but if this is as common of an occurrence as forums lead me to believe it is, someone should look into this as a recall. There is already a recall for this exact problem for this same model of cars built within a specific factory and timeframe. It’s happening to enough people that this umbrella should probably be extended
Additional Notes:
I just bought this car less than 6 months ago, and the other day I had an “AWD Fault Service Required” light come on. Come to find out it’s a bad AWD computer module. I get to searching online and see hundreds of people with the same problem. I am not sure what I’m going to do, but if this is as common of an occurrence as forums lead me to believe it is, someone should look into this as a recall. There is already a recall for this exact problem for this same model of cars built within a specific factory and timeframe. It’s happening to enough people that this umbrella should probably be extended
Mfg Campaign: 11596617
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
A clunking noise in the rear at turns to the right starting up from a stop. Local automotive shop diagnosed contaminated rear differential fluid. Changed fluid and told me to contact dealership. Differential should not have the issue at only 30,000 miles. Dealership confirmed issue and recommended TSB 24-2185 be performed at this time. However RDU vent nose part unavailable at this time and had to pay for a special order shipment when it was produced by third party vendor. Did not change fluid and Escape is clunking at right and left turns now and feels unsafe to drive as I herk and jerk down the road.
Corrective Action:
A clunking noise in the rear at turns to the right starting up from a stop. Local automotive shop diagnosed contaminated rear differential fluid. Changed fluid and told me to contact dealership. Differential should not have the issue at only 30,000 miles. Dealership confirmed issue and recommended TSB 24-2185 be performed at this time. However RDU vent nose part unavailable at this time and had to pay for a special order shipment when it was produced by third party vendor. Did not change fluid and Escape is clunking at right and left turns now and feels unsafe to drive as I herk and jerk down the road.
Additional Notes:
A clunking noise in the rear at turns to the right starting up from a stop. Local automotive shop diagnosed contaminated rear differential fluid. Changed fluid and told me to contact dealership. Differential should not have the issue at only 30,000 miles. Dealership confirmed issue and recommended TSB 24-2185 be performed at this time. However RDU vent nose part unavailable at this time and had to pay for a special order shipment when it was produced by third party vendor. Did not change fluid and Escape is clunking at right and left turns now and feels unsafe to drive as I herk and jerk down the road.
Mfg Campaign: 11595497
Recall Date: Jun 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle is flashing warning lights for Powertrain Failure, AWD System Failure, Collision-Assist Failure, AdvanceTrac Failure, Hill-Assist Failure. Apparently, these are all linked to a faulty AWD module. Ford is claiming that it is not covered by their Powertrain warranty even though it is a major component of that system. This issue is becoming more and more prevalent with Ford customers. This item should be a recall. Please assist us in making that happen.
Corrective Action:
The vehicle is flashing warning lights for Powertrain Failure, AWD System Failure, Collision-Assist Failure, AdvanceTrac Failure, Hill-Assist Failure. Apparently, these are all linked to a faulty AWD module. Ford is claiming that it is not covered by their Powertrain warranty even though it is a major component of that system. This issue is becoming more and more prevalent with Ford customers. This item should be a recall. Please assist us in making that happen.
Additional Notes:
The vehicle is flashing warning lights for Powertrain Failure, AWD System Failure, Collision-Assist Failure, AdvanceTrac Failure, Hill-Assist Failure. Apparently, these are all linked to a faulty AWD module. Ford is claiming that it is not covered by their Powertrain warranty even though it is a major component of that system. This issue is becoming more and more prevalent with Ford customers. This item should be a recall. Please assist us in making that happen.
Mfg Campaign: 11595292
Recall Date: Jun 19, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2020 Escape has a turn style shifter that becomes stuck in park and will not shift into gear on hot summer days making the car inoperable leaving unsuspecting drivers stranded. The issue happens almost weekly to daily to my vehicle. The dealership has found no cause for this issue as when the shifter is acting up and is inoperable, the dealership has no opening to serivce vehicle.
Corrective Action:
2020 Escape has a turn style shifter that becomes stuck in park and will not shift into gear on hot summer days making the car inoperable leaving unsuspecting drivers stranded. The issue happens almost weekly to daily to my vehicle. The dealership has found no cause for this issue as when the shifter is acting up and is inoperable, the dealership has no opening to serivce vehicle.
Additional Notes:
2020 Escape has a turn style shifter that becomes stuck in park and will not shift into gear on hot summer days making the car inoperable leaving unsuspecting drivers stranded. The issue happens almost weekly to daily to my vehicle. The dealership has found no cause for this issue as when the shifter is acting up and is inoperable, the dealership has no opening to serivce vehicle.
Mfg Campaign: 11595011
Recall Date: Jun 18, 2024
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Corrective Action:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Additional Notes:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Mfg Campaign: 11595110
Recall Date: Jun 18, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Corrective Action:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Additional Notes:
1.) My backup camera has failed, and it is static and then continues today will not display and shows black. I can no longer use it or see out of it for backup purposes. 2.) I use my back up camera everyday as I live in a busy city and use it when parking and to assist me when there is a lot happening with parking on the side of the road and entering and exiting parking spots. 3.) Yes, I had it checked by a ford dealer, and they stated other vehicles were having this issue and it was odd mine had not been recalled. 4.) No my vehicle has not been inspected by anyone other than the warranty holder I have as well as the ford dealership. 5.) No everything was working fine and then the next time I turned my vehicle on the backup camera was no longer of use.
Mfg Campaign: 11595110
Recall Date: Jun 18, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, she became aware of a malfunction with the Forward Collision Avoidance system. The vehicle was taken to a local dealer where it was diagnosed that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, she became aware of a malfunction with the Forward Collision Avoidance system. The vehicle was taken to a local dealer where it was diagnosed that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, she became aware of a malfunction with the Forward Collision Avoidance system. The vehicle was taken to a local dealer where it was diagnosed that the Forward Collision Avoidance module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 52,000.
Mfg Campaign: 11594934
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I started getting warning lights that stated I was having issues with my AWS and hill assist systems. Ford is telling me that I need a new AWD module installed for $770. The car only has 51,000 miles on it and there are numerous reports on the internet with people having the same issue.
Corrective Action:
I started getting warning lights that stated I was having issues with my AWS and hill assist systems. Ford is telling me that I need a new AWD module installed for $770. The car only has 51,000 miles on it and there are numerous reports on the internet with people having the same issue.
Additional Notes:
I started getting warning lights that stated I was having issues with my AWS and hill assist systems. Ford is telling me that I need a new AWD module installed for $770. The car only has 51,000 miles on it and there are numerous reports on the internet with people having the same issue.
Mfg Campaign: 11594219
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Corrective Action:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Additional Notes:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Mfg Campaign: 11593748
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Corrective Action:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Additional Notes:
Premature failure of valve cover gasket and transmission. Valve cover gasket allowing oil to seep in to spark plug “tubes” causing misfires. Transmission showing excessive wear for only 72000 miles.
Mfg Campaign: 11593748
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593534
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
last year in the summer of 2023 I first experienced my 2020 Ford Escape not being able to shift from park to reverse, neutral, or drive. It was a very hot day and my car had sat idle for 8 hours in the sun while I was working. I got into my vehicle and started the car. I tried to turn the dial type shifter to drive and it was locked. I immediately looked online on my phone to see if this was something like turning the wheel one way and then the other and it would unlock. I found some people said to press on the brake and release because maybe it had not completely disengaged when the vehicle was turned off, but that did not work. I then found something else that said to to engage the parking brake and then disengage, that did not work either. Now while stuck in the parking lot alone since all have left and I could not move, a client of the agency I work at, starts banging on my window and screaming at me. Luckily security was still inside and came out to assist me, but it could have gotten ugly because my car that is now only 4 years old, but was 3 years old then, won't function properly. I called the Ford Dealership I deal with, and they tell me that they have never heard of this problem. All the while I am sitting in the car now with the AC on, because it is so hot, and now my car shifts into gear when I try after 10-20 minutes. I found a forum where many people have had this issue and yet, Ford still tells me they have no idea what this is. Now this summer 2024 I have had this issue multiple days in row when it is hot and my car has sat for hours. I again called my local dealership and they still say that they have never heard of this issue and told me to have my car towed to the service center. And yet here is this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11593534
Recall Date: Jun 10, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
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