Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door pops loudly opening and closing and one of the weld spots on the door closing plate is broken off inside the door. Also, the cover over the closing arm is broken and won’t stay in place. I have read others reporting door not properly closing because of these welds breaking down. The contact stated all of the welds have broken loose and the vehicle door won’t close properly.
Corrective Action:
Driver door pops loudly opening and closing and one of the weld spots on the door closing plate is broken off inside the door. Also, the cover over the closing arm is broken and won’t stay in place. I have read others reporting door not properly closing because of these welds breaking down. The contact stated all of the welds have broken loose and the vehicle door won’t close properly.
Additional Notes:
Driver door pops loudly opening and closing and one of the weld spots on the door closing plate is broken off inside the door. Also, the cover over the closing arm is broken and won’t stay in place. I have read others reporting door not properly closing because of these welds breaking down. The contact stated all of the welds have broken loose and the vehicle door won’t close properly.
Mfg Campaign: 11590664
Recall Date: May 24, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front passenger side door hinge welds have failed, and the middle door hinge is loose, making the door very difficult to open or close, causing a safety problem if I had to exit the car in case of an emergency. This is due defective welds on the car door/hinge attach point. My safety is at risk due the defective welds. This just appeared with no warning one day ago. The car is available for inspection, and the problem is very obvious. The repair should be covered completely by Ford Motor Company. I have a service appointment with Heritage Ford of Modesto Ca, on [XXX], to assess the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The front passenger side door hinge welds have failed, and the middle door hinge is loose, making the door very difficult to open or close, causing a safety problem if I had to exit the car in case of an emergency. This is due defective welds on the car door/hinge attach point. My safety is at risk due the defective welds. This just appeared with no warning one day ago. The car is available for inspection, and the problem is very obvious. The repair should be covered completely by Ford Motor Company. I have a service appointment with Heritage Ford of Modesto Ca, on [XXX], to assess the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The front passenger side door hinge welds have failed, and the middle door hinge is loose, making the door very difficult to open or close, causing a safety problem if I had to exit the car in case of an emergency. This is due defective welds on the car door/hinge attach point. My safety is at risk due the defective welds. This just appeared with no warning one day ago. The car is available for inspection, and the problem is very obvious. The repair should be covered completely by Ford Motor Company. I have a service appointment with Heritage Ford of Modesto Ca, on [XXX], to assess the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590672
Recall Date: May 24, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side front door failed to close properly. Additionally, when the contact opened the door, there was an abnormally loud screeching sound coming from the door and the driver’s side front window would not function properly. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000. The VIN was not included.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side front door failed to close properly. Additionally, when the contact opened the door, there was an abnormally loud screeching sound coming from the door and the driver’s side front window would not function properly. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000. The VIN was not included.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side front door failed to close properly. Additionally, when the contact opened the door, there was an abnormally loud screeching sound coming from the door and the driver’s side front window would not function properly. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000. The VIN was not included.
Mfg Campaign: 11590414
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that after stopping to refuel the vehicle, the front driver’s side door would not fully close shut. The vehicle was taken to a local dealer where it was diagnosed that the hinges needed to be replaced. The vehicle was not repaired and was left at the local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that after stopping to refuel the vehicle, the front driver’s side door would not fully close shut. The vehicle was taken to a local dealer where it was diagnosed that the hinges needed to be replaced. The vehicle was not repaired and was left at the local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that after stopping to refuel the vehicle, the front driver’s side door would not fully close shut. The vehicle was taken to a local dealer where it was diagnosed that the hinges needed to be replaced. The vehicle was not repaired and was left at the local dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
Mfg Campaign: 11590436
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The vehicle's door hinges seem to have faulty welds on the front drivers side door specifically where the check arm connects with the rest of the door assembly. It feels like the door is going to fall off while driving. I am just over the warranty mileage for repair according to kindle ford dealership.
Corrective Action:
The vehicle's door hinges seem to have faulty welds on the front drivers side door specifically where the check arm connects with the rest of the door assembly. It feels like the door is going to fall off while driving. I am just over the warranty mileage for repair according to kindle ford dealership.
Additional Notes:
The vehicle's door hinges seem to have faulty welds on the front drivers side door specifically where the check arm connects with the rest of the door assembly. It feels like the door is going to fall off while driving. I am just over the warranty mileage for repair according to kindle ford dealership.
Mfg Campaign: 11590484
Recall Date: May 23, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made clicking sounds while opening. Additionally, the front driver's side window failed to roll down, and the front driver's side door failed to latch until it was firmly pushed closed. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 25,000.
Mfg Campaign: 11590223
Recall Date: May 22, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Pop welds at front passenger door failing where check arm is attached. Dealer offered to sell us a $3000 door.
Corrective Action:
Pop welds at front passenger door failing where check arm is attached. Dealer offered to sell us a $3000 door.
Additional Notes:
Pop welds at front passenger door failing where check arm is attached. Dealer offered to sell us a $3000 door.
Mfg Campaign: 11589960
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door hinge failure, dealer said driver side door needs to be replaced and passenger side needs pins. Hard to accept this isn’t a recall based on all the occurrences I’ve read on various ford blogs. Would have expected it would be. Disappointed in NHTSA, not looking after the consumer. I’ve been a life long Ford customer, but not anymore. Disappointed beyond belief
Corrective Action:
Driver side door hinge failure, dealer said driver side door needs to be replaced and passenger side needs pins. Hard to accept this isn’t a recall based on all the occurrences I’ve read on various ford blogs. Would have expected it would be. Disappointed in NHTSA, not looking after the consumer. I’ve been a life long Ford customer, but not anymore. Disappointed beyond belief
Additional Notes:
Driver side door hinge failure, dealer said driver side door needs to be replaced and passenger side needs pins. Hard to accept this isn’t a recall based on all the occurrences I’ve read on various ford blogs. Would have expected it would be. Disappointed in NHTSA, not looking after the consumer. I’ve been a life long Ford customer, but not anymore. Disappointed beyond belief
Mfg Campaign: 11590035
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that upon attempting to close the moon roof, the moon roof failed to close as intended. Eventually, the moonroof was able to close; however, the closing resulted in damage to the overheard liner. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 21,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that upon attempting to close the moon roof, the moon roof failed to close as intended. Eventually, the moonroof was able to close; however, the closing resulted in damage to the overheard liner. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 21,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that upon attempting to close the moon roof, the moon roof failed to close as intended. Eventually, the moonroof was able to close; however, the closing resulted in damage to the overheard liner. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 21,000.
Mfg Campaign: 11589664
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front driver side door check arm weld failed. Door is hard to close and window will no longer lower.
Corrective Action:
Front driver side door check arm weld failed. Door is hard to close and window will no longer lower.
Additional Notes:
Front driver side door check arm weld failed. Door is hard to close and window will no longer lower.
Mfg Campaign: 11589805
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589496
Recall Date: May 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driver door welds broke / window will not roll down and brakes make noise/scrubbing when in reverse, have already took vehicle into local dealership...no warnings of said issues. Purchased vehicle in December of 2023....welds broke in February of 2024 and took vehicle in when first occurred., was told i would receive letter from Ford Motor Company when parts came available/ letter to bring it in. Still waiting on letter.... sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589496
Recall Date: May 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side door weld problem that could cause drivers side door to come open. My drivers side front door makes a creaky sound when I open it. It seems the internal weld to the door has failed. During my research to determine, if this was a national concern, I read internet articles stating this appears to be a faulty spot weld in the Drivers' side door check arm. For me, this started on [XXX], 2024. I reported the issue, to my local Ford Dealerships auto repair department, Gary Crossley Ford, Kansas City, Missouri on Friday, [XXX]. It told me Ford had not notified it of a recall, nor has it provided repair instructions. I spoke to Jennifer in Houston, TX, at the Customer Support Line 1.800.392.3673 on Friday, [XXX]. She stated parts and repair instructions were available and she was placing an order for them while, we spoke. This turned out to be false information, given the above stated information and Gary Crossley's auto repair department confirming on [XXX], 2024, it did not have the parts, nor did it have Ford how to repair instructions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Drivers side door weld problem that could cause drivers side door to come open. My drivers side front door makes a creaky sound when I open it. It seems the internal weld to the door has failed. During my research to determine, if this was a national concern, I read internet articles stating this appears to be a faulty spot weld in the Drivers' side door check arm. For me, this started on [XXX], 2024. I reported the issue, to my local Ford Dealerships auto repair department, Gary Crossley Ford, Kansas City, Missouri on Friday, [XXX]. It told me Ford had not notified it of a recall, nor has it provided repair instructions. I spoke to Jennifer in Houston, TX, at the Customer Support Line 1.800.392.3673 on Friday, [XXX]. She stated parts and repair instructions were available and she was placing an order for them while, we spoke. This turned out to be false information, given the above stated information and Gary Crossley's auto repair department confirming on [XXX], 2024, it did not have the parts, nor did it have Ford how to repair instructions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Drivers side door weld problem that could cause drivers side door to come open. My drivers side front door makes a creaky sound when I open it. It seems the internal weld to the door has failed. During my research to determine, if this was a national concern, I read internet articles stating this appears to be a faulty spot weld in the Drivers' side door check arm. For me, this started on [XXX], 2024. I reported the issue, to my local Ford Dealerships auto repair department, Gary Crossley Ford, Kansas City, Missouri on Friday, [XXX]. It told me Ford had not notified it of a recall, nor has it provided repair instructions. I spoke to Jennifer in Houston, TX, at the Customer Support Line 1.800.392.3673 on Friday, [XXX]. She stated parts and repair instructions were available and she was placing an order for them while, we spoke. This turned out to be false information, given the above stated information and Gary Crossley's auto repair department confirming on [XXX], 2024, it did not have the parts, nor did it have Ford how to repair instructions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11589570
Recall Date: May 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Front door started making noises about 1 week ago.05/10/2024 Door is hard to close and it seem like it is not latched or closed properly. I don't let window down because its hard to get it closed. I took car to Ford Auto Body Shop, they stated door needed to be replaced , because of broken check arm reinforcement welds. Car is 3.6 years old and has 20,000 miles on it. Ford told me to wait for recall to be initated, or I could pay about $5000 to have door replaced. No warning sign before at all. I have extended warranty but it doesn't cover body.
Corrective Action:
Front door started making noises about 1 week ago.05/10/2024 Door is hard to close and it seem like it is not latched or closed properly. I don't let window down because its hard to get it closed. I took car to Ford Auto Body Shop, they stated door needed to be replaced , because of broken check arm reinforcement welds. Car is 3.6 years old and has 20,000 miles on it. Ford told me to wait for recall to be initated, or I could pay about $5000 to have door replaced. No warning sign before at all. I have extended warranty but it doesn't cover body.
Additional Notes:
Front door started making noises about 1 week ago.05/10/2024 Door is hard to close and it seem like it is not latched or closed properly. I don't let window down because its hard to get it closed. I took car to Ford Auto Body Shop, they stated door needed to be replaced , because of broken check arm reinforcement welds. Car is 3.6 years old and has 20,000 miles on it. Ford told me to wait for recall to be initated, or I could pay about $5000 to have door replaced. No warning sign before at all. I have extended warranty but it doesn't cover body.
Mfg Campaign: 11589094
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Loud cracking noise in driver side door. Door does not close properly. Can not lower window.
Corrective Action:
Loud cracking noise in driver side door. Door does not close properly. Can not lower window.
Additional Notes:
Loud cracking noise in driver side door. Door does not close properly. Can not lower window.
Mfg Campaign: 11588823
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Corrective Action:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Additional Notes:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Mfg Campaign: 11588983
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Corrective Action:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Additional Notes:
The camshaft leaks and has been recalled, but Ford is refusing to fix it….
Mfg Campaign: 11588983
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door chuck broke and door would not fully open had to get repaired I went to my car mechanic as I would have had to pay because I am no longer under warranty
Corrective Action:
Door chuck broke and door would not fully open had to get repaired I went to my car mechanic as I would have had to pay because I am no longer under warranty
Additional Notes:
Door chuck broke and door would not fully open had to get repaired I went to my car mechanic as I would have had to pay because I am no longer under warranty
Mfg Campaign: 11588608
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door hinge is broken and it had to be replaced at a cost to me. Also the passenger side is doing the exact same thing as the driver side. Safety is at risk because doors will not close properly. Vehicle was taken back to dealership when it the driver side hinge malfunctioned and passenger side door was inspected by a body shop. There was not any warning signs that the hinge was broken on either door.
Corrective Action:
Driver side door hinge is broken and it had to be replaced at a cost to me. Also the passenger side is doing the exact same thing as the driver side. Safety is at risk because doors will not close properly. Vehicle was taken back to dealership when it the driver side hinge malfunctioned and passenger side door was inspected by a body shop. There was not any warning signs that the hinge was broken on either door.
Additional Notes:
Driver side door hinge is broken and it had to be replaced at a cost to me. Also the passenger side is doing the exact same thing as the driver side. Safety is at risk because doors will not close properly. Vehicle was taken back to dealership when it the driver side hinge malfunctioned and passenger side door was inspected by a body shop. There was not any warning signs that the hinge was broken on either door.
Mfg Campaign: 11588382
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The welded part in the door broke. Door quit staying open, would shut on your leg. Horrible noise before it broke completely. Window would not roll down after the weld broke. Front driver side door.
Corrective Action:
The welded part in the door broke. Door quit staying open, would shut on your leg. Horrible noise before it broke completely. Window would not roll down after the weld broke. Front driver side door.
Additional Notes:
The welded part in the door broke. Door quit staying open, would shut on your leg. Horrible noise before it broke completely. Window would not roll down after the weld broke. Front driver side door.
Mfg Campaign: 11588471
Recall Date: May 13, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury