Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Casting of the turbocharger failed, leaking coolant into the wastegate and exhaust. the turbo coolant passages cracked. I thought I blew a head gasket at first. Pulled plugs and changed oil, all looked good. Cooling system held pressure. No warnings except a small coolant leak over months and months. not even on the ground. Large white smoke clouds coming out of the exhaust.
Corrective Action:
Casting of the turbocharger failed, leaking coolant into the wastegate and exhaust. the turbo coolant passages cracked. I thought I blew a head gasket at first. Pulled plugs and changed oil, all looked good. Cooling system held pressure. No warnings except a small coolant leak over months and months. not even on the ground. Large white smoke clouds coming out of the exhaust.
Additional Notes:
Casting of the turbocharger failed, leaking coolant into the wastegate and exhaust. the turbo coolant passages cracked. I thought I blew a head gasket at first. Pulled plugs and changed oil, all looked good. Cooling system held pressure. No warnings except a small coolant leak over months and months. not even on the ground. Large white smoke clouds coming out of the exhaust.
Mfg Campaign: 11610733
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Corrective Action:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Additional Notes:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Mfg Campaign: 11610760
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Corrective Action:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Additional Notes:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Mfg Campaign: 11610760
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Corrective Action:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Additional Notes:
The car has AWD FAULT along with multiple safety fault pre collision assist ,power steering stops working. Going down the road. Ford has been zero help taken car in multiple times charged 100’s off dollars only for issues to return
Mfg Campaign: 11610760
Recall Date: Aug 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,000. The VIN was not available.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,000. The VIN was not available.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted with the transmission warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 34,000. The VIN was not available.
Mfg Campaign: 11610197
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
What component or system failed or malfunctioned, and is it available for inspection upon request? The AWD module failed after 35000 miles. Dealership said it needed to be replaced. How was your safety or the safety of others put at risk? The failure shut off my collision assist, traction control, AWD, and hill assist. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown, it seems to be a fairly common issue with 2020 Ford Escapes from what I've seen online. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown, I had warnings on my dash stating AWD fault service required and soon after began reporting the other errors.
Corrective Action:
What component or system failed or malfunctioned, and is it available for inspection upon request? The AWD module failed after 35000 miles. Dealership said it needed to be replaced. How was your safety or the safety of others put at risk? The failure shut off my collision assist, traction control, AWD, and hill assist. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown, it seems to be a fairly common issue with 2020 Ford Escapes from what I've seen online. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown, I had warnings on my dash stating AWD fault service required and soon after began reporting the other errors.
Additional Notes:
What component or system failed or malfunctioned, and is it available for inspection upon request? The AWD module failed after 35000 miles. Dealership said it needed to be replaced. How was your safety or the safety of others put at risk? The failure shut off my collision assist, traction control, AWD, and hill assist. Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown, it seems to be a fairly common issue with 2020 Ford Escapes from what I've seen online. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Just the dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Unknown, I had warnings on my dash stating AWD fault service required and soon after began reporting the other errors.
Mfg Campaign: 11609829
Recall Date: Aug 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge indicated that the engine had overheated. While inspecting under the hood the contact discovered that the coolant reservoir was empty. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into cylinders #1 and #4, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge indicated that the engine had overheated. While inspecting under the hood the contact discovered that the coolant reservoir was empty. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into cylinders #1 and #4, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the engine temperature gauge indicated that the engine had overheated. While inspecting under the hood the contact discovered that the coolant reservoir was empty. The vehicle was taken to the local dealer who diagnosed that the engine coolant had leaked into cylinders #1 and #4, causing severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 85,000.
Mfg Campaign: 11609494
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Mfg Campaign: 11608168
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Mfg Campaign: 11608168
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
TRACTION CONTROL SYSTEM
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and making a right turn, the vehicle failed to exceed 18 MPH. The vehicle was taken to the local dealer who replaced the fuel pump, fuel rail, and the battery; however, the failure reoccurred. Additionally, while operating the vehicle, the ABS and traction control warning lights illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 12,000.
Mfg Campaign: 11608168
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that on several occasions after shifting into reverse, the vehicle erroneously drove forward. The contact stated that on another occasion while driving at highway speeds, the vehicle erroneously shifted into neutral. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that while the vehicle was in for routine maintenance, it was discovered that there was hydraulic fluid leaking from the rear shock absorbers. The shock absorbers were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that on several occasions after shifting into reverse, the vehicle erroneously drove forward. The contact stated that on another occasion while driving at highway speeds, the vehicle erroneously shifted into neutral. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that while the vehicle was in for routine maintenance, it was discovered that there was hydraulic fluid leaking from the rear shock absorbers. The shock absorbers were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that on several occasions after shifting into reverse, the vehicle erroneously drove forward. The contact stated that on another occasion while driving at highway speeds, the vehicle erroneously shifted into neutral. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The contact stated that while the vehicle was in for routine maintenance, it was discovered that there was hydraulic fluid leaking from the rear shock absorbers. The shock absorbers were replaced, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 60,000.
Mfg Campaign: 11608217
Recall Date: Aug 13, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is a safety issue that can occur without warning and a repeated failure, Ford repairs were not effective. The trim piece that goes in between the big and small parts of the glass on the sunroof keeps falling off and has caused over $500 in repairs because it jammed and broke the $15 rail clips that are not covered under the warranty. The cover is the width of the roof and is a cosmetic cap that is insufficiently attached with six double sided sticky squares that do not withstand heat/cold variations. This failure is not related to abuse or wear and tear. It is a cap that once it fails can fall on the driver or passenger if the roof is open or it will jam the sunroof cover and destroy the $15 guide clips attaching the cover to parallel rails. This failure occured at around 30,000 before it was repaired at 32,000 miles in May 2024 and has failed again in July 2024. This is a design failure that is not covered under warranty and owners are subject to expensive repairs for a known and predictable failure due to the insufficient attachment method for something that should never have to be removed.
Corrective Action:
This is a safety issue that can occur without warning and a repeated failure, Ford repairs were not effective. The trim piece that goes in between the big and small parts of the glass on the sunroof keeps falling off and has caused over $500 in repairs because it jammed and broke the $15 rail clips that are not covered under the warranty. The cover is the width of the roof and is a cosmetic cap that is insufficiently attached with six double sided sticky squares that do not withstand heat/cold variations. This failure is not related to abuse or wear and tear. It is a cap that once it fails can fall on the driver or passenger if the roof is open or it will jam the sunroof cover and destroy the $15 guide clips attaching the cover to parallel rails. This failure occured at around 30,000 before it was repaired at 32,000 miles in May 2024 and has failed again in July 2024. This is a design failure that is not covered under warranty and owners are subject to expensive repairs for a known and predictable failure due to the insufficient attachment method for something that should never have to be removed.
Additional Notes:
This is a safety issue that can occur without warning and a repeated failure, Ford repairs were not effective. The trim piece that goes in between the big and small parts of the glass on the sunroof keeps falling off and has caused over $500 in repairs because it jammed and broke the $15 rail clips that are not covered under the warranty. The cover is the width of the roof and is a cosmetic cap that is insufficiently attached with six double sided sticky squares that do not withstand heat/cold variations. This failure is not related to abuse or wear and tear. It is a cap that once it fails can fall on the driver or passenger if the roof is open or it will jam the sunroof cover and destroy the $15 guide clips attaching the cover to parallel rails. This failure occured at around 30,000 before it was repaired at 32,000 miles in May 2024 and has failed again in July 2024. This is a design failure that is not covered under warranty and owners are subject to expensive repairs for a known and predictable failure due to the insufficient attachment method for something that should never have to be removed.
Mfg Campaign: 11607450
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the "All Wheel Drive" warning light remained illuminated. The vehicle was taken to the local dealer who determined that the rear differential was faulty and needed be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V011000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the "All Wheel Drive" warning light remained illuminated. The vehicle was taken to the local dealer who determined that the rear differential was faulty and needed be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V011000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while operating the vehicle, the "All Wheel Drive" warning light remained illuminated. The vehicle was taken to the local dealer who determined that the rear differential was faulty and needed be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V011000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
Mfg Campaign: 11607549
Recall Date: Aug 9, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
2020 Has a 8f35 transmission with the same torque converter issues and low speed shudder under 35 same as bulletin 21-2081... ford edge with same transmission ford recommended replacement at 90000 miles didn't offer to even attempt to work on it. No warning lights are on
Corrective Action:
2020 Has a 8f35 transmission with the same torque converter issues and low speed shudder under 35 same as bulletin 21-2081... ford edge with same transmission ford recommended replacement at 90000 miles didn't offer to even attempt to work on it. No warning lights are on
Additional Notes:
2020 Has a 8f35 transmission with the same torque converter issues and low speed shudder under 35 same as bulletin 21-2081... ford edge with same transmission ford recommended replacement at 90000 miles didn't offer to even attempt to work on it. No warning lights are on
Mfg Campaign: 11606704
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle has 14,000 miles on it. Was taken to Ford garage after the AWD light came on. They placed the AWD module on the vehicle and then ran diagnostics again and it still pulled the errors. They determined that the ABS system is bad and also needs replaced. He provided me with a notice that was sent to Ford/Lincoln dealers -Customer Satisfaction Program 20B5 which was for vehicles manufactured in 2020 where the dealers were to replace the electronic break booster. My vehicle was manufactured in 2019, but has the same problem as this recall and unfortunately was not part of the dates where Ford would fix the issue.
Corrective Action:
Vehicle has 14,000 miles on it. Was taken to Ford garage after the AWD light came on. They placed the AWD module on the vehicle and then ran diagnostics again and it still pulled the errors. They determined that the ABS system is bad and also needs replaced. He provided me with a notice that was sent to Ford/Lincoln dealers -Customer Satisfaction Program 20B5 which was for vehicles manufactured in 2020 where the dealers were to replace the electronic break booster. My vehicle was manufactured in 2019, but has the same problem as this recall and unfortunately was not part of the dates where Ford would fix the issue.
Additional Notes:
Vehicle has 14,000 miles on it. Was taken to Ford garage after the AWD light came on. They placed the AWD module on the vehicle and then ran diagnostics again and it still pulled the errors. They determined that the ABS system is bad and also needs replaced. He provided me with a notice that was sent to Ford/Lincoln dealers -Customer Satisfaction Program 20B5 which was for vehicles manufactured in 2020 where the dealers were to replace the electronic break booster. My vehicle was manufactured in 2019, but has the same problem as this recall and unfortunately was not part of the dates where Ford would fix the issue.
Mfg Campaign: 11606806
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On the door, the brace to control the stability of the door has broken off on the inside of the door. This is very annoying that this is not considered a recall as this is something that can only be fix by replacing the entire door. That is not a convenient amount of money to just spend.
Corrective Action:
On the door, the brace to control the stability of the door has broken off on the inside of the door. This is very annoying that this is not considered a recall as this is something that can only be fix by replacing the entire door. That is not a convenient amount of money to just spend.
Additional Notes:
On the door, the brace to control the stability of the door has broken off on the inside of the door. This is very annoying that this is not considered a recall as this is something that can only be fix by replacing the entire door. That is not a convenient amount of money to just spend.
Mfg Campaign: 11606439
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Corrective Action:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Additional Notes:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Mfg Campaign: 11606608
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Corrective Action:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Additional Notes:
I have a 2020 Ford Escape that was not included in the recall 20C19/20V575, however my vehicle has been having the issue. Ford dealerships and the Ford customer support were not helpful and said they couldn't fix the issue since my specific vehicle was not included in the recall, even though my vehicle is having the same issue. They directed me to file a complaint here in order to be added to the recall.
Mfg Campaign: 11606608
Recall Date: Aug 5, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!
Corrective Action:
Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!
Additional Notes:
Back door of my ,2020 Ford Escape SE, is stuck closed! Won't open at all with key fob or buttons on driver side or button on back door. Multiple times before it got stuck closed, the door wouldn't latch properly and bounce open randomly over bumps in the road!
Mfg Campaign: 11606295
Recall Date: Aug 3, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front door on the driver's side. The contact stated that the door failed to close completely as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front door on the driver's side. The contact stated that the door failed to close completely as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, there was a popping sound coming from the front door on the driver's side. The contact stated that the door failed to close completely as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact related the failure with an unknown recall; however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Mfg Campaign: 11606139
Recall Date: Aug 2, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury