Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving 65 MPH, the temperature gauge began to indicate that the engine was overheating, prompting him to pull to the shoulder of the roadway to let the vehicle cool down. After a visual inspection of the engine compartment, the contact's husband observed oil mixed in the coolant reservoir. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving 65 MPH, the temperature gauge began to indicate that the engine was overheating, prompting him to pull to the shoulder of the roadway to let the vehicle cool down. After a visual inspection of the engine compartment, the contact's husband observed oil mixed in the coolant reservoir. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while her husband was driving 65 MPH, the temperature gauge began to indicate that the engine was overheating, prompting him to pull to the shoulder of the roadway to let the vehicle cool down. After a visual inspection of the engine compartment, the contact's husband observed oil mixed in the coolant reservoir. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Mfg Campaign: 11591760
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Corrective Action:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Additional Notes:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Mfg Campaign: 11591825
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Corrective Action:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Additional Notes:
The engine has a coolant leak and has made my car not properly functional. Have taken it in multiple time for repairs same issue would happen now they won't fix it because of a specific code is not reading but exactly what's going on they won't fix because it's over the milage coverage confidently.
Mfg Campaign: 11591825
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion to engine causing all coolant to drain
Corrective Action:
Coolant intrusion to engine causing all coolant to drain
Additional Notes:
Coolant intrusion to engine causing all coolant to drain
Mfg Campaign: 11591457
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I brought my 2018 Ford Escape in for a fuel purge valve issue and the dealership Geweke Ford returned my car to me to put together all the way and with a cylinder misfire. I took the car back to the dealership and they say I now have coolant in my motor. They refuse to take responsibility for the issue which is a common issue with the Eco Boost engines and they know. I replace an engine for my 2015 Ford Edge for the same issue. I contacted Ford Corporate and they tell me to work with the dealership and will not help me out. I still have not got a detail quote from the dealer as Ryan the service coordinator will not work with me and was extremely rude to my wife and the Ford Rep. The service manager Josh will not do anything. I tried to ask if they will trade in and they told me they dont buy Ford Escapes especially that year and will engine issues. With multiple class action lawsuits for the ecoboast engines including Miller VS Ford. Ford should have to do the right thing and take care of these engines they built.
Corrective Action:
I brought my 2018 Ford Escape in for a fuel purge valve issue and the dealership Geweke Ford returned my car to me to put together all the way and with a cylinder misfire. I took the car back to the dealership and they say I now have coolant in my motor. They refuse to take responsibility for the issue which is a common issue with the Eco Boost engines and they know. I replace an engine for my 2015 Ford Edge for the same issue. I contacted Ford Corporate and they tell me to work with the dealership and will not help me out. I still have not got a detail quote from the dealer as Ryan the service coordinator will not work with me and was extremely rude to my wife and the Ford Rep. The service manager Josh will not do anything. I tried to ask if they will trade in and they told me they dont buy Ford Escapes especially that year and will engine issues. With multiple class action lawsuits for the ecoboast engines including Miller VS Ford. Ford should have to do the right thing and take care of these engines they built.
Additional Notes:
I brought my 2018 Ford Escape in for a fuel purge valve issue and the dealership Geweke Ford returned my car to me to put together all the way and with a cylinder misfire. I took the car back to the dealership and they say I now have coolant in my motor. They refuse to take responsibility for the issue which is a common issue with the Eco Boost engines and they know. I replace an engine for my 2015 Ford Edge for the same issue. I contacted Ford Corporate and they tell me to work with the dealership and will not help me out. I still have not got a detail quote from the dealer as Ryan the service coordinator will not work with me and was extremely rude to my wife and the Ford Rep. The service manager Josh will not do anything. I tried to ask if they will trade in and they told me they dont buy Ford Escapes especially that year and will engine issues. With multiple class action lawsuits for the ecoboast engines including Miller VS Ford. Ford should have to do the right thing and take care of these engines they built.
Mfg Campaign: 11591310
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Mfg Campaign: 11591396
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The vehicle was taken to an independent mechanic and a local dealer. The vehicle was diagnosed, and it was determined that coolant intrusion had damaged the engine. The vehicle was not repaired. The contact related to the failure to the Customer Satisfaction Program: 21N12. The manufacturer was made aware of the failure however, the contact was informed that the vehicle could not be repaired under the Customer Satisfaction Program because the mileage had been exceeded. The vehicle was not repaired. The contact was advised to contact the NHTSA Hotline for assistance. The failure mileage was approximately 89,000.
Mfg Campaign: 11591396
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that coolant had leaked into the engine cylinders. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an unknown Manufacturer's Extended Warranty Campaign related to the failure. The failure mileage was 161,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that coolant had leaked into the engine cylinders. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an unknown Manufacturer's Extended Warranty Campaign related to the failure. The failure mileage was 161,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local service center who diagnosed that coolant had leaked into the engine cylinders. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under an unknown Manufacturer's Extended Warranty Campaign related to the failure. The failure mileage was 161,000.
Mfg Campaign: 11590965
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car began running rough upon start a few weeks ago. After pressing the gas pedal, it would smooth out a little. I took it to my normal mechanic to get it looked at and the engine coolant was low. The reason was that coolant had been intruding into the engine block. This is a KNOWN ISSUE to Ford on 2017-2019 Escapes and other models. This issue puts people at risk for breakdowns. The engine can apparently overheat without warning. My mechanic filled the coolant and pressurized the system and the car started and idled the same way, which is to say roughly. It had been starting that way and running rough up hills for a few weeks, but the check engine lamp only came on recently.
Corrective Action:
My car began running rough upon start a few weeks ago. After pressing the gas pedal, it would smooth out a little. I took it to my normal mechanic to get it looked at and the engine coolant was low. The reason was that coolant had been intruding into the engine block. This is a KNOWN ISSUE to Ford on 2017-2019 Escapes and other models. This issue puts people at risk for breakdowns. The engine can apparently overheat without warning. My mechanic filled the coolant and pressurized the system and the car started and idled the same way, which is to say roughly. It had been starting that way and running rough up hills for a few weeks, but the check engine lamp only came on recently.
Additional Notes:
My car began running rough upon start a few weeks ago. After pressing the gas pedal, it would smooth out a little. I took it to my normal mechanic to get it looked at and the engine coolant was low. The reason was that coolant had been intruding into the engine block. This is a KNOWN ISSUE to Ford on 2017-2019 Escapes and other models. This issue puts people at risk for breakdowns. The engine can apparently overheat without warning. My mechanic filled the coolant and pressurized the system and the car started and idled the same way, which is to say roughly. It had been starting that way and running rough up hills for a few weeks, but the check engine lamp only came on recently.
Mfg Campaign: 11591152
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine like came on and I took the vehicle to the dealership the next day. I was told there was coolant leak into the cylinders and I need a new engine. Cost $9000
Corrective Action:
Check engine like came on and I took the vehicle to the dealership the next day. I was told there was coolant leak into the cylinders and I need a new engine. Cost $9000
Additional Notes:
Check engine like came on and I took the vehicle to the dealership the next day. I was told there was coolant leak into the cylinders and I need a new engine. Cost $9000
Mfg Campaign: 11590735
Recall Date: May 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into motor
Corrective Action:
Coolant leaking into motor
Additional Notes:
Coolant leaking into motor
Mfg Campaign: 11590774
Recall Date: May 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I’m at 87,000 miles and all of a sudden my check engine light comes on it reads misfire. I take it in have new spark plugs Put in next week my check engine light comes on again. We check the oil now I have coolant leaking into my cylinders and oil. It never overheated nor have I had any other issues. It is non-drivable and I owe $24000 on it. I read online that others have had this same situation.
Corrective Action:
I’m at 87,000 miles and all of a sudden my check engine light comes on it reads misfire. I take it in have new spark plugs Put in next week my check engine light comes on again. We check the oil now I have coolant leaking into my cylinders and oil. It never overheated nor have I had any other issues. It is non-drivable and I owe $24000 on it. I read online that others have had this same situation.
Additional Notes:
I’m at 87,000 miles and all of a sudden my check engine light comes on it reads misfire. I take it in have new spark plugs Put in next week my check engine light comes on again. We check the oil now I have coolant leaking into my cylinders and oil. It never overheated nor have I had any other issues. It is non-drivable and I owe $24000 on it. I read online that others have had this same situation.
Mfg Campaign: 11590776
Recall Date: May 25, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and idling, the check engine warning light illuminated. The contact attempted to drive, and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic. The mechanic diagnosed the vehicle with coolant intrusion which caused a misfire in cylinders #1 and #2 from a crack in the engine block. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and idling, the check engine warning light illuminated. The contact attempted to drive, and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic. The mechanic diagnosed the vehicle with coolant intrusion which caused a misfire in cylinders #1 and #2 from a crack in the engine block. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked and idling, the check engine warning light illuminated. The contact attempted to drive, and the vehicle stalled. The vehicle failed to restart and was towed to an independent mechanic. The mechanic diagnosed the vehicle with coolant intrusion which caused a misfire in cylinders #1 and #2 from a crack in the engine block. The contact was informed that the engine needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.
Mfg Campaign: 11590629
Recall Date: May 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated driving approximately 65 MPH, the high engine temperature warning illuminated. The contact was able to exit the highway and drive the vehicle to the residence. The contact checked the coolant level and noticed that the coolant level was low. The contact refilled the coolant reservoir. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N12 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated driving approximately 65 MPH, the high engine temperature warning illuminated. The contact was able to exit the highway and drive the vehicle to the residence. The contact checked the coolant level and noticed that the coolant level was low. The contact refilled the coolant reservoir. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N12 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated driving approximately 65 MPH, the high engine temperature warning illuminated. The contact was able to exit the highway and drive the vehicle to the residence. The contact checked the coolant level and noticed that the coolant level was low. The contact refilled the coolant reservoir. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine block. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program: 21N12 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 108,000.
Mfg Campaign: 11589956
Recall Date: May 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine experienced a catastrophic failure of coolant leakage into #3 cylinder over time. Condition got so bad to the point while driving, the engine suddenly lost all power and had to be towed to the dealership for repairs. Fortunately we were on a quiet street. If this would have occurred entering a busy interstate, we could have been struck by speeding cars causing a life threatening accident. Upon research into this condition, this is a known design flaw/defect with the engine block coolant passages on Ford Ecoboost 1.5L engines. We read the condition could possible cause fires or more severe engine failure at moments when the car is operating at high speeds on the interstate. A recall needs to be issued before this known defect causes someone to lose their life.
Corrective Action:
Engine experienced a catastrophic failure of coolant leakage into #3 cylinder over time. Condition got so bad to the point while driving, the engine suddenly lost all power and had to be towed to the dealership for repairs. Fortunately we were on a quiet street. If this would have occurred entering a busy interstate, we could have been struck by speeding cars causing a life threatening accident. Upon research into this condition, this is a known design flaw/defect with the engine block coolant passages on Ford Ecoboost 1.5L engines. We read the condition could possible cause fires or more severe engine failure at moments when the car is operating at high speeds on the interstate. A recall needs to be issued before this known defect causes someone to lose their life.
Additional Notes:
Engine experienced a catastrophic failure of coolant leakage into #3 cylinder over time. Condition got so bad to the point while driving, the engine suddenly lost all power and had to be towed to the dealership for repairs. Fortunately we were on a quiet street. If this would have occurred entering a busy interstate, we could have been struck by speeding cars causing a life threatening accident. Upon research into this condition, this is a known design flaw/defect with the engine block coolant passages on Ford Ecoboost 1.5L engines. We read the condition could possible cause fires or more severe engine failure at moments when the car is operating at high speeds on the interstate. A recall needs to be issued before this known defect causes someone to lose their life.
Mfg Campaign: 11589227
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Issue related to Technical Service Bulletin 21-2269 issued on 08 September 2021. My 2018 Ford Escape experienced coolant intrusion into the 1.5L Ecoboost engine. There are many similar stories of this particular engine failing and many cases of the engine igniting. Ford has not responded appropriately to the claim. My check engine light came on at 101,000 miles. I immediately brought my vehicle to the local mechanic and the mechanic diagnosed code p0301 cylinder 1 misfired and p0316 misfired on startup. The mechanic referred me to the TSB above and explained that the only resolution was to replace the engine. Ford issued a service call for these engines to install a coolant sensor which has shown to be an inactive remedy. Vehicles with 1.5L Ecoboost engines should be recalled because they are hazardous to regular traffic. After investigating this matter on the web, I've discovered numerous related stories with this issue. This issue puts all operators, passengers, and other motor vehicles at imminent risk. I recall changing my engine oil around 75,000 miles and the oil had a greenish hue to it which I can now confidently assume was engine coolant. I was not made aware by of the known coolant intrusion into the engine issue though Ford claims to have notified all registered vehicle owners. Ford is aware of the design flaw and has not responded appropriately to this defect. Fellow 1.5L Ecoboost owners have referred me to a class-action lawsuit being taken against Ford pertaining to this issue. I have contacted Ford to privately recoup the cost(s) for related financial damages and I am told the customer has sole responsibility once the warranty of 84,000 or 7 years has been reached. Thank you for your prompt investigation into this matter, I look forward to hearing that NHTSA and Ford will issue a total recall to all 2014-2019 1.5L Ecoboost Ford Fusions and 2017-2019 1.5 L Ecoboost Ford Escapes to keep highway traffic safe.
Corrective Action:
Issue related to Technical Service Bulletin 21-2269 issued on 08 September 2021. My 2018 Ford Escape experienced coolant intrusion into the 1.5L Ecoboost engine. There are many similar stories of this particular engine failing and many cases of the engine igniting. Ford has not responded appropriately to the claim. My check engine light came on at 101,000 miles. I immediately brought my vehicle to the local mechanic and the mechanic diagnosed code p0301 cylinder 1 misfired and p0316 misfired on startup. The mechanic referred me to the TSB above and explained that the only resolution was to replace the engine. Ford issued a service call for these engines to install a coolant sensor which has shown to be an inactive remedy. Vehicles with 1.5L Ecoboost engines should be recalled because they are hazardous to regular traffic. After investigating this matter on the web, I've discovered numerous related stories with this issue. This issue puts all operators, passengers, and other motor vehicles at imminent risk. I recall changing my engine oil around 75,000 miles and the oil had a greenish hue to it which I can now confidently assume was engine coolant. I was not made aware by of the known coolant intrusion into the engine issue though Ford claims to have notified all registered vehicle owners. Ford is aware of the design flaw and has not responded appropriately to this defect. Fellow 1.5L Ecoboost owners have referred me to a class-action lawsuit being taken against Ford pertaining to this issue. I have contacted Ford to privately recoup the cost(s) for related financial damages and I am told the customer has sole responsibility once the warranty of 84,000 or 7 years has been reached. Thank you for your prompt investigation into this matter, I look forward to hearing that NHTSA and Ford will issue a total recall to all 2014-2019 1.5L Ecoboost Ford Fusions and 2017-2019 1.5 L Ecoboost Ford Escapes to keep highway traffic safe.
Additional Notes:
Issue related to Technical Service Bulletin 21-2269 issued on 08 September 2021. My 2018 Ford Escape experienced coolant intrusion into the 1.5L Ecoboost engine. There are many similar stories of this particular engine failing and many cases of the engine igniting. Ford has not responded appropriately to the claim. My check engine light came on at 101,000 miles. I immediately brought my vehicle to the local mechanic and the mechanic diagnosed code p0301 cylinder 1 misfired and p0316 misfired on startup. The mechanic referred me to the TSB above and explained that the only resolution was to replace the engine. Ford issued a service call for these engines to install a coolant sensor which has shown to be an inactive remedy. Vehicles with 1.5L Ecoboost engines should be recalled because they are hazardous to regular traffic. After investigating this matter on the web, I've discovered numerous related stories with this issue. This issue puts all operators, passengers, and other motor vehicles at imminent risk. I recall changing my engine oil around 75,000 miles and the oil had a greenish hue to it which I can now confidently assume was engine coolant. I was not made aware by of the known coolant intrusion into the engine issue though Ford claims to have notified all registered vehicle owners. Ford is aware of the design flaw and has not responded appropriately to this defect. Fellow 1.5L Ecoboost owners have referred me to a class-action lawsuit being taken against Ford pertaining to this issue. I have contacted Ford to privately recoup the cost(s) for related financial damages and I am told the customer has sole responsibility once the warranty of 84,000 or 7 years has been reached. Thank you for your prompt investigation into this matter, I look forward to hearing that NHTSA and Ford will issue a total recall to all 2014-2019 1.5L Ecoboost Ford Fusions and 2017-2019 1.5 L Ecoboost Ford Escapes to keep highway traffic safe.
Mfg Campaign: 11589311
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle began shaking with white smoke coming from the exhaust. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle began shaking with white smoke coming from the exhaust. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, the check engine warning light illuminated. Additionally, the contact stated that on several occasions while driving at various speeds, the vehicle began shaking with white smoke coming from the exhaust. The vehicle was taken to the residence. The vehicle was towed to a dealer where it was diagnosed with coolant intrusion into cylinder #1. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,000.
Mfg Campaign: 11589332
Recall Date: May 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light was illuminated. The contact checked the oil level and the oil level appeared normal. The vehicle was taken to an independent mechanic where it was diagnosed that the battery and spark plugs needed to be replaced, and the tires needed to be rotated. The vehicle was repaired. On another occasion, while the contact’s son was stopped at an intersection, the engine overheating warning light illuminated. The vehicle was taken to another independent mechanic where it was diagnosed that engine oil was present in the coolant and the engine needed to be replaced. The vehicle was not repaired. A local dealer was contacted and notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light was illuminated. The contact checked the oil level and the oil level appeared normal. The vehicle was taken to an independent mechanic where it was diagnosed that the battery and spark plugs needed to be replaced, and the tires needed to be rotated. The vehicle was repaired. On another occasion, while the contact’s son was stopped at an intersection, the engine overheating warning light illuminated. The vehicle was taken to another independent mechanic where it was diagnosed that engine oil was present in the coolant and the engine needed to be replaced. The vehicle was not repaired. A local dealer was contacted and notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while her son was driving at an undisclosed speed, the check engine warning light was illuminated. The contact checked the oil level and the oil level appeared normal. The vehicle was taken to an independent mechanic where it was diagnosed that the battery and spark plugs needed to be replaced, and the tires needed to be rotated. The vehicle was repaired. On another occasion, while the contact’s son was stopped at an intersection, the engine overheating warning light illuminated. The vehicle was taken to another independent mechanic where it was diagnosed that engine oil was present in the coolant and the engine needed to be replaced. The vehicle was not repaired. A local dealer was contacted and notified of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 119,000.
Mfg Campaign: 11589067
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Corrective Action:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Additional Notes:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Mfg Campaign: 11589205
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Corrective Action:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Additional Notes:
Transmission started stuttering around 40 to 50mph. The transmission had to be rebuild because of issue.
Mfg Campaign: 11589205
Recall Date: May 16, 2024
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