Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.
Mfg Campaign: 11653190
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the brakes engaged unintendedly, and the vehicle came to an immediate stop. There was no warning light illuminated. The engine did not turn off, and the contact stated that there was no traffic nearby during the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,601.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the brakes engaged unintendedly, and the vehicle came to an immediate stop. There was no warning light illuminated. The engine did not turn off, and the contact stated that there was no traffic nearby during the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,601.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving 40 MPH, the brakes engaged unintendedly, and the vehicle came to an immediate stop. There was no warning light illuminated. The engine did not turn off, and the contact stated that there was no traffic nearby during the failure. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,601.
Mfg Campaign: 11653217
Recall Date: Apr 7, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on and code said cylinders 1 and 2 were misfiring. Took it to dealership and were told coolant leaked/intrusion that has ruined the engine. Dealership stated that Ford is aware of the problem that is due to a design flaw but has yet to rectify the problem for customers. This is absolutely putting the safety of vehicle operators in danger as well as others on the road.
Corrective Action:
Check engine light came on and code said cylinders 1 and 2 were misfiring. Took it to dealership and were told coolant leaked/intrusion that has ruined the engine. Dealership stated that Ford is aware of the problem that is due to a design flaw but has yet to rectify the problem for customers. This is absolutely putting the safety of vehicle operators in danger as well as others on the road.
Additional Notes:
Check engine light came on and code said cylinders 1 and 2 were misfiring. Took it to dealership and were told coolant leaked/intrusion that has ruined the engine. Dealership stated that Ford is aware of the problem that is due to a design flaw but has yet to rectify the problem for customers. This is absolutely putting the safety of vehicle operators in danger as well as others on the road.
Mfg Campaign: 11652918
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine block problems , fluid leakage.
Corrective Action:
Engine block problems , fluid leakage.
Additional Notes:
Engine block problems , fluid leakage.
Mfg Campaign: 11652958
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine block problems , fluid leakage.
Corrective Action:
Engine block problems , fluid leakage.
Additional Notes:
Engine block problems , fluid leakage.
Mfg Campaign: 11652958
Recall Date: Apr 5, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Corrective Action:
The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Additional Notes:
The contact's wife owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine long block resulting in engine failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000.
Mfg Campaign: 11652782
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was white smoke coming from the exhaust pipes. The contact stated that after a visual inspection of the engine compartment, the contact became aware that the engine oil level was extremely low. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 78,000.
Mfg Campaign: 11652803
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Mfg Campaign: 11652810
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting and driving at an undisclosed speed, the engine warning light illuminated. The vehicle hesitated with a misfire in cylinder #2. The vehicle was taken to an independent mechanic who informed the contact that the engine needed to be replaced. The vehicle was taken to the local dealer, where it was diagnosed with coolant intrusion into the engine. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 70,000.
Mfg Campaign: 11652810
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Mfg Campaign: 11652833
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact's daughter stated that while driving 40 MPH around a bend, the brakes failed to function as intended. The contact's daughter depressed the brake pedal, but the brake pedal seized. The contact's daughter had to depress the brake pedal with force. The vehicle came to a stop when the contact's daughter shifted the vehicle into park(P). The vehicle was towed to an independent mechanic, who diagnosed the vehicle with vacuum brake booster pump failure. The vehicle was repaired. The contact's daughter stated that when the mechanic took the vehicle for a test drive, the timing belt fractured. The vehicle was then diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was 126,000.
Mfg Campaign: 11652833
Recall Date: Apr 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Our engine light came on in our 2017 Ford Escape Titanium with 51,917 miles on it on February 3, 2025, so we immediately visited our Ford dealer. The codes were P0302 and P0316 for misfire. Repairs completed included spark plugs, induction kit, air intake cleaner, sealant belts and gaskets, brake cleaner, antifreeze, and oil conditioner. We paid $3,979.21 for this repair. We picked up the vehicle and shortly later at 52,144 miles, it exhibited the exact same symptoms. We went back to the dealer and we were told that we then needed a new engine due to a coolant leak that had damaged ours. They did credit us back a small amount from the previous repair, but we paid this time $7,371.85 to have our car repaired. All of this has happened before 53,000 miles. We were told there was a coolant leak and that is what damaged the engine. Ford is very aware of this problem. We did speak with our service advisor as well as the service director.
Corrective Action:
Our engine light came on in our 2017 Ford Escape Titanium with 51,917 miles on it on February 3, 2025, so we immediately visited our Ford dealer. The codes were P0302 and P0316 for misfire. Repairs completed included spark plugs, induction kit, air intake cleaner, sealant belts and gaskets, brake cleaner, antifreeze, and oil conditioner. We paid $3,979.21 for this repair. We picked up the vehicle and shortly later at 52,144 miles, it exhibited the exact same symptoms. We went back to the dealer and we were told that we then needed a new engine due to a coolant leak that had damaged ours. They did credit us back a small amount from the previous repair, but we paid this time $7,371.85 to have our car repaired. All of this has happened before 53,000 miles. We were told there was a coolant leak and that is what damaged the engine. Ford is very aware of this problem. We did speak with our service advisor as well as the service director.
Additional Notes:
Our engine light came on in our 2017 Ford Escape Titanium with 51,917 miles on it on February 3, 2025, so we immediately visited our Ford dealer. The codes were P0302 and P0316 for misfire. Repairs completed included spark plugs, induction kit, air intake cleaner, sealant belts and gaskets, brake cleaner, antifreeze, and oil conditioner. We paid $3,979.21 for this repair. We picked up the vehicle and shortly later at 52,144 miles, it exhibited the exact same symptoms. We went back to the dealer and we were told that we then needed a new engine due to a coolant leak that had damaged ours. They did credit us back a small amount from the previous repair, but we paid this time $7,371.85 to have our car repaired. All of this has happened before 53,000 miles. We were told there was a coolant leak and that is what damaged the engine. Ford is very aware of this problem. We did speak with our service advisor as well as the service director.
Mfg Campaign: 11652617
Recall Date: Apr 3, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission failed turbo failed electrical systems failed.
Corrective Action:
Transmission failed turbo failed electrical systems failed.
Additional Notes:
Transmission failed turbo failed electrical systems failed.
Mfg Campaign: 11652222
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Transmission failed turbo failed electrical systems failed.
Corrective Action:
Transmission failed turbo failed electrical systems failed.
Additional Notes:
Transmission failed turbo failed electrical systems failed.
Mfg Campaign: 11652222
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission failed turbo failed electrical systems failed.
Corrective Action:
Transmission failed turbo failed electrical systems failed.
Additional Notes:
Transmission failed turbo failed electrical systems failed.
Mfg Campaign: 11652222
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Block has crack in it and is losing coolant and running rough. I found out that is a problem with lots of 2017 Ford Escapes.
Corrective Action:
Block has crack in it and is losing coolant and running rough. I found out that is a problem with lots of 2017 Ford Escapes.
Additional Notes:
Block has crack in it and is losing coolant and running rough. I found out that is a problem with lots of 2017 Ford Escapes.
Mfg Campaign: 11652274
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the coolant inside of the coolant reservoir was extremely low, and the check engine warning light was illuminated. Additionally, the message "Transmission Error" was displayed on the instrument panel. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 96,044.
Mfg Campaign: 11652381
Recall Date: Apr 2, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.
Corrective Action:
The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.
Additional Notes:
The contact 's daughter owns a 2017 Ford Escape. The contact stated that while performing an oil change on the vehicle, the contact noticed that the coolant level was abnormally low. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the cylinder. The dealer determined that the short block needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the dealer had mis-diagnosed the vehicle. The check engine warning light was illuminated the following day. The vehicle was taken back to the local dealer, where it was diagnosed and determined that the intercooler and the cylinder head had failed. The vehicle was repaired. The manufacturer was contacted and assisted in covering the cost of the repair. The approximate failure mileage was 74,035.
Mfg Campaign: 11652118
Recall Date: Apr 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My 2017 Ford Escape 2.0 liter has a crack in the engine block and coolant leaking into the #1 cylinder. My car was diagnosed at Columbia Ford in CT. My car has < 80,000 miles and needs a new engine! No recalls found at this time. I did contact Ford and am waiting to hear back. This is a known problem by Ford and I believe there is a recall on the 1.5 liter engine with the same problem.
Corrective Action:
My 2017 Ford Escape 2.0 liter has a crack in the engine block and coolant leaking into the #1 cylinder. My car was diagnosed at Columbia Ford in CT. My car has < 80,000 miles and needs a new engine! No recalls found at this time. I did contact Ford and am waiting to hear back. This is a known problem by Ford and I believe there is a recall on the 1.5 liter engine with the same problem.
Additional Notes:
My 2017 Ford Escape 2.0 liter has a crack in the engine block and coolant leaking into the #1 cylinder. My car was diagnosed at Columbia Ford in CT. My car has < 80,000 miles and needs a new engine! No recalls found at this time. I did contact Ford and am waiting to hear back. This is a known problem by Ford and I believe there is a recall on the 1.5 liter engine with the same problem.
Mfg Campaign: 11651754
Recall Date: Mar 31, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion, a defect where coolant leaks into the engine's cylinders, causing misfires and engine damage.
Corrective Action:
Coolant intrusion, a defect where coolant leaks into the engine's cylinders, causing misfires and engine damage.
Additional Notes:
Coolant intrusion, a defect where coolant leaks into the engine's cylinders, causing misfires and engine damage.
Mfg Campaign: 11651915
Recall Date: Mar 31, 2025
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