Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started on several occasions, the check warning light illuminated. The vehicle was shifted into reverse(R), and the vehicle shuddered and jerked before the vehicle stalled. The vehicle was restarted each time. The contact stated that while driving on several occasions at various speeds, the vehicle shuddered and jerked, and stalled. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a misfire in cylinder #3 due to coolant leaking into the cylinder. The contact was informed that the head gasket needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started on several occasions, the check warning light illuminated. The vehicle was shifted into reverse(R), and the vehicle shuddered and jerked before the vehicle stalled. The vehicle was restarted each time. The contact stated that while driving on several occasions at various speeds, the vehicle shuddered and jerked, and stalled. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a misfire in cylinder #3 due to coolant leaking into the cylinder. The contact was informed that the head gasket needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started on several occasions, the check warning light illuminated. The vehicle was shifted into reverse(R), and the vehicle shuddered and jerked before the vehicle stalled. The vehicle was restarted each time. The contact stated that while driving on several occasions at various speeds, the vehicle shuddered and jerked, and stalled. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a misfire in cylinder #3 due to coolant leaking into the cylinder. The contact was informed that the head gasket needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.
Mfg Campaign: 11656151
Recall Date: Apr 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11655811
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that there was a hard shift in the transmission when accelerating and decelerating. The contact stated that the vehicle was shaking abnormally while being started. The contact stated while driving approximately 10 MPH, there was white smoke coming from the exhaust system. The contact stated that the check engine warning light illuminated and there was a misfire coming from the engine. The vehicle was taken to the dealer to be diagnosed and the contact was informed that there was coolant leaking into the spark plugs, causing the spark plugs to fuse inside the cylinder. The spark plugs were removed, and it was determined that there was coolant inside cylinder #3 and the engine needed to be replaced. The vehicle was taken to the dealer who confirmed the engine failure and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11655811
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Was driving home from work in the highway when all of a sudden my check engine not only comes on but is blinking meaning immediate issue and pull over. I went from 65MPH to all of sudden misfiring and having minimal acceleration power and having to pull over as safely as possible without hurting anyone. Once pulled over and now on the side of a busy highway during rush hour, my engine continue to vibrate and rumble before turning the car off. Got towed to the nearest mechanic who checked the engine light codes which were P300, P301, and P303, all of which are cylinder warning codes. After diagnosing and taking a deeper look he said my best bet was to find a new engine for replacement. He mentioned that the 1.5 Ecoboost Engine have a known problem of coolant leaking into the engine causing erosion and other problems beyond simple repair. After searching online I am definitely not the only that has had this happen. This has now been known by Ford with no plans of recall or fixing.
Corrective Action:
Was driving home from work in the highway when all of a sudden my check engine not only comes on but is blinking meaning immediate issue and pull over. I went from 65MPH to all of sudden misfiring and having minimal acceleration power and having to pull over as safely as possible without hurting anyone. Once pulled over and now on the side of a busy highway during rush hour, my engine continue to vibrate and rumble before turning the car off. Got towed to the nearest mechanic who checked the engine light codes which were P300, P301, and P303, all of which are cylinder warning codes. After diagnosing and taking a deeper look he said my best bet was to find a new engine for replacement. He mentioned that the 1.5 Ecoboost Engine have a known problem of coolant leaking into the engine causing erosion and other problems beyond simple repair. After searching online I am definitely not the only that has had this happen. This has now been known by Ford with no plans of recall or fixing.
Additional Notes:
Was driving home from work in the highway when all of a sudden my check engine not only comes on but is blinking meaning immediate issue and pull over. I went from 65MPH to all of sudden misfiring and having minimal acceleration power and having to pull over as safely as possible without hurting anyone. Once pulled over and now on the side of a busy highway during rush hour, my engine continue to vibrate and rumble before turning the car off. Got towed to the nearest mechanic who checked the engine light codes which were P300, P301, and P303, all of which are cylinder warning codes. After diagnosing and taking a deeper look he said my best bet was to find a new engine for replacement. He mentioned that the 1.5 Ecoboost Engine have a known problem of coolant leaking into the engine causing erosion and other problems beyond simple repair. After searching online I am definitely not the only that has had this happen. This has now been known by Ford with no plans of recall or fixing.
Mfg Campaign: 11655905
Recall Date: Apr 21, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The car just stopped in the middle of the road with no warning and I had to have the car towed. The transmission shop had to rebuild the entire transmission.
Corrective Action:
The car just stopped in the middle of the road with no warning and I had to have the car towed. The transmission shop had to rebuild the entire transmission.
Additional Notes:
The car just stopped in the middle of the road with no warning and I had to have the car towed. The transmission shop had to rebuild the entire transmission.
Mfg Campaign: 11655723
Recall Date: Apr 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion verified by Ford dealership (at 90k) which should fall in line with their recall but am being told to pay for repairs out of pocket. symptoms appeared around 36k miles and I took it to dealership to inspect and they told me they could not reproduce and could find no faults.
Corrective Action:
Coolant intrusion verified by Ford dealership (at 90k) which should fall in line with their recall but am being told to pay for repairs out of pocket. symptoms appeared around 36k miles and I took it to dealership to inspect and they told me they could not reproduce and could find no faults.
Additional Notes:
Coolant intrusion verified by Ford dealership (at 90k) which should fall in line with their recall but am being told to pay for repairs out of pocket. symptoms appeared around 36k miles and I took it to dealership to inspect and they told me they could not reproduce and could find no faults.
Mfg Campaign: 11655593
Recall Date: Apr 19, 2025
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Corrective Action:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Additional Notes:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Mfg Campaign: 11655650
Recall Date: Apr 19, 2025
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Corrective Action:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Additional Notes:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Mfg Campaign: 11655650
Recall Date: Apr 19, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Corrective Action:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Additional Notes:
I was driving on I 95 and my check engine light came on, then the transmission light came on followed by No hill assist light.As I was driving home all of a sudden without warning my SUV dropped to 10 miles an hour while driving at at speed of 55 miles per hour.. For safety reasons I pulled over on to the shoulder, shut the SUV off a waited , and then I restarted the engine. The same lights came on and again I couldn't drive over 10 miles an hour. After sitting for over 5 months waiting for a recall because Ford said that's the only way they will fix the problem. I hired someone to look at my SUV, I called the Ford Hotline and asked if there was a recall, Because I remember 2 months before it broke down someone came out to my home to fix the bushings that were also being recalled. I was told no , but was advised to wait to see if there would be a recall. Within the last 2 weeks I asked a mechanic to look at my SUV, I was told the issue is an electrical problem, something about control module/ that caused the computer system to fail. The compute is telling the SUV that it's in park., that's why the SUV went into limp mode and won't go over 10 miles per Hours the problem has been determined by a mechanic .
Mfg Campaign: 11655650
Recall Date: Apr 19, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, when the accelerator pedal was depressed, the vehicle hesitated with an engine misfire. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent in the beginning and had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 80,833.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, when the accelerator pedal was depressed, the vehicle hesitated with an engine misfire. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent in the beginning and had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 80,833.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that when the vehicle was started, the vehicle was idling roughly. Additionally, when the accelerator pedal was depressed, the vehicle hesitated with an engine misfire. The contact stated that the check engine warning light was illuminated. The contact stated that the failure was intermittent in the beginning and had become a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the engine block, and that the engine needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 80,833.
Mfg Campaign: 11655366
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal roaring sound coming from the vehicle. The vehicle was rough to start. The vehicle failed to start on the third attempt. The service engine soon warning light was flashing. The light became solid before the failure. The vehicle was towed to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 75,000.
Mfg Campaign: 11655489
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 105,000.
Mfg Campaign: 11655499
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into cylinder (number one). Multiple spark plug misfires and losing coolant that could overheat engine. Technical bulletin from Ford states the entire engine needs replacing.
Corrective Action:
Coolant leaking into cylinder (number one). Multiple spark plug misfires and losing coolant that could overheat engine. Technical bulletin from Ford states the entire engine needs replacing.
Additional Notes:
Coolant leaking into cylinder (number one). Multiple spark plug misfires and losing coolant that could overheat engine. Technical bulletin from Ford states the entire engine needs replacing.
Mfg Campaign: 11655515
Recall Date: Apr 18, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Mfg Campaign: 11655237
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that there was a coolant intrusion into the engine and the engine needed to be replaced. The contact researched and was made aware of an unknown Customer Satisfaction Program; however, the vehicle was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 131,919.
Mfg Campaign: 11655237
Recall Date: Apr 17, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle has a rough idle when started and then runs well. Had check engine light. Took it to Ford dealer for service and they say it has coolant intrusion in the number one cylinder. They want $7,500 for new motor. The vehicle has 84,000 miles out of warranty.
Corrective Action:
Vehicle has a rough idle when started and then runs well. Had check engine light. Took it to Ford dealer for service and they say it has coolant intrusion in the number one cylinder. They want $7,500 for new motor. The vehicle has 84,000 miles out of warranty.
Additional Notes:
Vehicle has a rough idle when started and then runs well. Had check engine light. Took it to Ford dealer for service and they say it has coolant intrusion in the number one cylinder. They want $7,500 for new motor. The vehicle has 84,000 miles out of warranty.
Mfg Campaign: 11654958
Recall Date: Apr 16, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Recently I was driving my car and it gave me an overheating warning I got out of the car to check and I noticed coolant disappearing and when I checked the oil it was a milky substance which indicates a blown head gasket due to the way they designed the short engine block. There have been many issues related to this and honestly it's poor design and it cost a lot of money to replace let alone the safety issues. This happened while I was driving with my kids.
Corrective Action:
Recently I was driving my car and it gave me an overheating warning I got out of the car to check and I noticed coolant disappearing and when I checked the oil it was a milky substance which indicates a blown head gasket due to the way they designed the short engine block. There have been many issues related to this and honestly it's poor design and it cost a lot of money to replace let alone the safety issues. This happened while I was driving with my kids.
Additional Notes:
Recently I was driving my car and it gave me an overheating warning I got out of the car to check and I noticed coolant disappearing and when I checked the oil it was a milky substance which indicates a blown head gasket due to the way they designed the short engine block. There have been many issues related to this and honestly it's poor design and it cost a lot of money to replace let alone the safety issues. This happened while I was driving with my kids.
Mfg Campaign: 11654651
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaking into the cylinders. This issue is linked to the engine's open deck cooling design, which can cause premature gasket failure or cracks between cylinders. Coolant is leaking into the cylinders and Ford knew about the design defect and did not issue a recall. Request NHTSA issue a recall.
Corrective Action:
Coolant leaking into the cylinders. This issue is linked to the engine's open deck cooling design, which can cause premature gasket failure or cracks between cylinders. Coolant is leaking into the cylinders and Ford knew about the design defect and did not issue a recall. Request NHTSA issue a recall.
Additional Notes:
Coolant leaking into the cylinders. This issue is linked to the engine's open deck cooling design, which can cause premature gasket failure or cracks between cylinders. Coolant is leaking into the cylinders and Ford knew about the design defect and did not issue a recall. Request NHTSA issue a recall.
Mfg Campaign: 11654669
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the service warning light illuminated. Additionally, the heating system stopped blowing hot air. The contact stated that upon checking the coolant level, the contact noticed that there was no coolant in the reservoir. The contact added coolant to the coolant reservoir. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated while responding. The contact stated that there was white smoke coming out of the exhaust pipe while idling and while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the spark plugs and cylinders. The contact related the failure to Ford TSB Number: 19-2375. The dealer was contacted and informed the contact that the vehicle might not be covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the service warning light illuminated. Additionally, the heating system stopped blowing hot air. The contact stated that upon checking the coolant level, the contact noticed that there was no coolant in the reservoir. The contact added coolant to the coolant reservoir. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated while responding. The contact stated that there was white smoke coming out of the exhaust pipe while idling and while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the spark plugs and cylinders. The contact related the failure to Ford TSB Number: 19-2375. The dealer was contacted and informed the contact that the vehicle might not be covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the service warning light illuminated. Additionally, the heating system stopped blowing hot air. The contact stated that upon checking the coolant level, the contact noticed that there was no coolant in the reservoir. The contact added coolant to the coolant reservoir. The contact stated that the vehicle was experiencing excessive coolant consumption. Additionally, the contact stated while driving from a complete stop, the vehicle hesitated while responding. The contact stated that there was white smoke coming out of the exhaust pipe while idling and while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the spark plugs and cylinders. The contact related the failure to Ford TSB Number: 19-2375. The dealer was contacted and informed the contact that the vehicle might not be covered. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 77,000.
Mfg Campaign: 11654720
Recall Date: Apr 15, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,000.
Mfg Campaign: 11654731
Recall Date: Apr 15, 2025
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Valencia, CA • 36 yrs
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