Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.
Corrective Action:
ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.
Additional Notes:
ALL DOORS WILL NOT LATCH AUTOMATICALLY. WHEN OPENING FROM THE OUTSIDE THE LATCH WILL REMAIN EXTENDED AND NOT SPRING BACK INTO PLACE. IF UNNOTICED WHEN YOU GET INTO THE SEAT AND CLOSE THE DOOR IT WILL EITHER BOUNCE BACK OR SEEM TO BE CLOSED ONLY TO OPEN WITH A SMALL AMOUNT OF PRESSURE AGAINST IT.
Mfg Campaign: 11171241
Recall Date: Jan 21, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Corrective Action:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Additional Notes:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Mfg Campaign: 11170945
Recall Date: Jan 19, 2019
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Corrective Action:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Additional Notes:
MY 2014 FORD ESCAPE TITANIUM HAS A MALFUNCTION OF THE HVAC ACTUATING ASSEMBLY. MY LOCAL MECHANIC DIAGNOSED THE PROBLEM AND REFERRED ME TO TSB 17-0004 (JAN. 13, 2017) AND SAID THAT I SHOULD TAKE MY CAR TO THE DEALERSHIP. THREE LOCAL FORD DEALERSHIPS TOLD ME THIS EXPENSIVE REPAIR WAS NOT COVERED BY THE MANUFACTURER SINCE THE CAR WAS OUTSIDE OF NORMAL WARRANTY. THE VEHICLE HAS NO BLOWING HEAT DUE TO THE MALFUNCTIONING ACTUATING ASSEMBLY AND RELATED COMPONENTS. THE DEFROST DOES NOT WORK AND CREATES A HAZARD IN COLD WEATHER. YOU CAN NOT DRIVE THE VEHICLE SAFELY WITH THE WINDSHIELD FOGGED OR ICED UP. SINCE THIS IS A SAFETY ISSUE FORD SHOULD COVER THE REPAIR AND TSB 17-0004 SHOULD BE UPDATED ACCORDINGLY.
Mfg Campaign: 11170945
Recall Date: Jan 19, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Corrective Action:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Additional Notes:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Mfg Campaign: 11170616
Recall Date: Jan 17, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Corrective Action:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Additional Notes:
THE CAR SUDDENLY LOSES POWER. THEN THE BRAKING IS VERY DIFFICULT . YOU FEEL AS THOUGH THE CAR WILL NOT STOP . THIS HAS OCCURRED FOUR TIMES IN THE SPAN OF 300 MILES .THIS HAS OCCURRED ON THE HIGHWAY AND CITY STREETS.
Mfg Campaign: 11170616
Recall Date: Jan 17, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Corrective Action:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Additional Notes:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Mfg Campaign: 11166536
Recall Date: Jan 11, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Corrective Action:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Additional Notes:
WITHIN ONE YEAR OF OWNING VEHICLE, THE ENGINE LIGHT CAME ON. THE DEALERSHIP FOUND OUT THE COOLANT WAS LEAKING INTO THE HEAD GASKET. I WAS TOLD THIS IS A KNOWN ISSUE. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. THIS IS A PROBLEM STILL OCCURRING APPARENTLY AND A RECALL SHOULD BE STARTED. THE VEHICLE WAS DRIVING WHEN THE LIGHT CAME ON WHILE ON THE HIGHWAY. I TOOK IT STRAIGHT TO THE DEALERSHIP AS IT IS SUCH A NEW VEHICLE. IT IS CURRENTLY IN THE SERVICE DEPARTMENT.
Mfg Campaign: 11166536
Recall Date: Jan 11, 2019
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED.
Corrective Action:
THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED.
Additional Notes:
THE REAR WINDOWS HAVE GONE OUT TWICE AND NOW THE PASSENGERS WINDOW THEY WON'T ROLL DOWN AND SOMETIMES WON'T ROLL UP. I'VE CALLED FORD DEALER AND ADVISED ME THAT I HAVE TO PAY FOR REPAIR. I'M ON A FIXED INCOME AND CANNOT AFFORD TO GET REPAIRED.
Mfg Campaign: 11166408
Recall Date: Jan 10, 2019
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
STRONG FUEL ODOR WHEN STARTING ENGINE.
Corrective Action:
STRONG FUEL ODOR WHEN STARTING ENGINE.
Additional Notes:
STRONG FUEL ODOR WHEN STARTING ENGINE.
Mfg Campaign: 11163783
Recall Date: Dec 28, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS.
Corrective Action:
REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS.
Additional Notes:
REAR BRAKE ROTORS WERE SEVERELY RUSTED AFTER 20, 000 MILES, FORD REPLACED THE ROTORS UNDER WARRANTY, BUT REFUSED TO REPLACE THE WORN PADS. THE RUFF SURFACE OF THE ROTORS CAUSED THE BRAKE PADS TO WEAR. THEY SHOULD ALSO HAVE REPLACED THE PADS.
Mfg Campaign: 11163743
Recall Date: Dec 27, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.
Corrective Action:
AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.
Additional Notes:
AUTO START STOP FAILED TO FUNCTION PROPERLY. AUTO START STOP SYSTEM WOULD NOT RESTART ENGINE. OCCURRED THREE TIMES WHERE I WAS STOPPED AT A RED LIGHT WITH FOOT ON THE BRAKE, SHIFT LEVER IN DRIVE, AUTO START STOP SYSTEM ACTIVE. INSTRUMENT PANEL MESSAGE INSTRUCTED ME TO SHIFT INTO PARK AND MANUALLY RESTART ENGINE, WHICH I DID. ENGINE RESTARTED FINE. NO FURTHER ERROR MESSAGES OR INDICATOR WARNING LIGHTS WERE DISPLAYED. VERY DANGEROUS CONDITION, BEING DISABLED IN TRAFFIC WHEN EXPECTING TO ACCELERATE AWAY FROM A RED STOP LIGHT AFTER IT TURNS GREEN. EASY TO BE REAR-ENDED. I WILL NOT BE USING THE AUTO START STOP SYSTEM ANY MORE UNTIL THIS IS FIXED.
Mfg Campaign: 11163208
Recall Date: Dec 23, 2018
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Corrective Action:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Additional Notes:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Mfg Campaign: 11162274
Recall Date: Dec 18, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Corrective Action:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Additional Notes:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Mfg Campaign: 11162274
Recall Date: Dec 18, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Corrective Action:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Additional Notes:
AS I PULLED INTO A PARKING SPOT, I TOOK MY FOOT OFF THE GAS AND WENT TO BRAKE. THE CAR LURCHED FORWARD AND ACCELERATED CAUSING ME TO LOSE CONTROL. I WAS PUMPING THE BRAKE, BUT THE CAR DIDN'T STOP, CAUSING ME TO HIT A CEMENT POLE ON THE PASSENGER SIDE, AND CONTINUING INTO A BRICK BUILDING. THE AIR BAGS DID NOT DEPLOY, BUT THE SEATBELT TIGHTENED AND I GOT 2 BROKEN RIBS AND TERRIBLE BRUISING WHEREVER THE BELT IMPACTED MY BODY. THE CAR HAD TO BE TOTALED BECAUSE OF EXTENSIVE DAMAGE TO THE BODY AND UNDER THE HOOD.
Mfg Campaign: 11162274
Recall Date: Dec 18, 2018
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.
Corrective Action:
DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.
Additional Notes:
DURING THE FIRES IN CA FROM 2017 &AGAIN 2018 I'VE LOGGED COMPLAINTS WITH FORD ABOUT THE POTENTIAL HEALTH HAZARD WITH THEIR CONFIGURATION OF THE RECYCLED AIR FEATURE. THE ONLY KNOWN WAY TO KEEP THE VENTS CLOSED IS TO TURN OFF THE AIR, HAVE THE AIR ON "LO" OR HA E THE AC ON. AFTER 15 MINUTES OF AIR ON WITHOUT THE TWO SELECTED ABOVE THE VENTS OPEN BACK UP AFTER 15MIN. WITH THE AIR QUALITY BEING BAD I KEPT GETTING A MOUTH FULL OF TOXIC AIR. I'M HOPING SOMEONE CAN UPDATE THE VEHICLE TO LEAVE THE CYCLED AIR ON WITHOUT FORCING THE DRIVER TO ACTIVELY PRESS THE RECYCLED AIR EVERY 15MIN OR REMEMBER TO PRESS THIS BUTTON IMMEDIATELY AFTER STARTING YOUR CAR EVERYTIME.
Mfg Campaign: 11162059
Recall Date: Dec 17, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. ON TWO OCCASIONS, WHILE THE VEHICLE WAS PARKED OVERNIGHT, THE BATTERY LOST CHARGE. THE VEHICLE WAS TOWED TO HAGERSTOWN FORD (LOCATED AT 1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED TO INSTALL A BATTERY BUDDY TO KEEP THE BATTERY CHARGED. THE CONTACT WAS CONCERNED THAT THERE WAS AN ELECTRICAL OUTPUT THAT WAS CONSTANTLY RUNNING WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. *TT*JB
Mfg Campaign: 11160664
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Corrective Action:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Additional Notes:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Mfg Campaign: 11160813
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Corrective Action:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Additional Notes:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Mfg Campaign: 11160813
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Corrective Action:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Additional Notes:
I TRADED IN MY 2007 FORD FUSION FOR A 2017 FORD ESCAPE SE OVER 5 WEEKS AGO. I HAVE BEEN HAVING ISSUES EVER SINCE. THE FIRST FEW DAYS THE CHECK ENGINE LIGHT CAME ON. I SHOWED THIS TO THE DEALER AND THEY HAD ME DROP IT OFF ON A SATURDAY AND THEY FIXED THE PROBLEM THAT MONDAY. THE ISSUE WAS A FUEL SENSOR. I ALSO NOTICED THE WIPERS WERE MAKING A LOT OF NOISE AND WE HAVE BEEN HAVING A LOT OF RAIN. THE WIPERS WOULD STUTTER QUITE A BIT. I TOOK IT TO THE DEALER AND COUPLE OF TIMES AND THEY FINALLY FIXED. THEY SAID IT WAS A KNOWN ISSUE. I ALSO NOTICED I WOULD GET A LOW TIRE MESSAGE. I TOOK IT TO THEM THE FIRST TIME AND THEY PUT AIR IN THE TIRE. I RECEIVED THE MESSAGE THE SECOND TIME AND PUT AIR IN THE TIRE. I RECEIVED THE SAME MESSAGE A FEW DAYS AGO, I TOOK THE CAR BACK TO THE DEALER AND THEY TOLD ME I HAD 2 NAILS IN THE TIRE AND TRIED TO SELL ME A TIRE. NEEDLESS TO SAY I WASN'T HAPPY. I TOLD THEM TO PLUG THE TIRE AND I LEFT. ALL THESE ISSUES WITH 5 WEEKS OF HAVING THIS CAR. UNBELIEVABLE.
Mfg Campaign: 11160813
Recall Date: Dec 11, 2018
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.
Corrective Action:
THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.
Additional Notes:
THE CAR WILL FREQUENTLY FAIL TO START. SOMETIMES IT WILL START AS EXPECTED. SOMETIMES IT WILL TAKE MANY TRIES AND 15-20 MINUTES OF TRYING BEFORE STARTING. IT BEHAVES THE SAME WAY WHETHER IN THE GARAGE, PARKING LOT, OR ON THE STREET. I HAVE TAKEN IT TO THE DEALER FOR REPAIR SEVERAL TIMES THIS YEAR. THIS TIME THEY HAVE HAD THE CAR FOR ABOUT 4 WEEKS AND ARE UNABLE TO REPAIR THE CAR. THEY ARE WAITING FOR SOMEONE FROM FORD TO EXPLAIN HOW TO REPAIR IT.
Mfg Campaign: 11157020
Recall Date: Dec 8, 2018
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