Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Corrective Action:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Additional Notes:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Mfg Campaign: 11203002
Recall Date: Apr 22, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Corrective Action:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Additional Notes:
CAR IS RANDOMLY JUMPING TO OVERHEAT AFTER BEING IN MOTION. APPROX 5 MINS OF BEING ON. THEN VIOLENTLY SHAKING AND CUTTING ITSELF OFF. DRIVING OUT OF AN APARTMENT DRIVEWAY. WAS TOLD IT WAS THE COOLANT LEAKING, HOWEVER IT "SOLVED ITSELF" AND I WAS SENT ON MY WAY. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED. UPON RESEARCH, IT SEEMS AS THIS IS A COMMON ISSUE WITH FORDS.
Mfg Campaign: 11203002
Recall Date: Apr 22, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Corrective Action:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Additional Notes:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Mfg Campaign: 11196912
Recall Date: Apr 17, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Corrective Action:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Additional Notes:
WHEN ACCELERATING ON THE HIGHWAY MY VEHICLE STARTED SHAKING UNCONTROLLABLY. IT FELT LIKE THE ENGINE WAS FAILING. I WAS UNABLE TO ACCELERATE WITHOUT IT SHAKING. I COULD MAINTAIN A SPEED OF ABOUT 50MPH WITHOUT THE SHAKING. I THOUGHT MAYBE THE AIR CONDITIONING HAD MALFUNCTIONED AND WAS TAKING TOO MUCH POWER FROM THE ENGINE SO I TURNED IT OFF, BUT THAT DIDN'T HELP THE ISSUE. MY CHECK ENGINE LIGHT WAS BLINKING ON AND OFF. IT WAS VERY SCARY. ITS HAPPENED TWICE. BUT THERE WAS NO INDICATION ON MY APP THAT ANYTHING HAPPENED EXCEPT FOR A MISFIRE? EITHER WAY VERY SCARY ON THE HIGHWAY WHEN YOU'RE WITH YOUR 3 YEAR OLD.
Mfg Campaign: 11196912
Recall Date: Apr 17, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE EXITING A PARKING LOT. THE CONTACT'S VEHICLE WAS PUSHED INTO A STOP SIGN AND A POLE, AND LANDED IN A DITCH. NONE OF THE AIR BAGS DEPLOYED INSIDE THE VEHICLE. INSTEAD, THE AIR BAGS DEPLOYED OUTWARDLY, WHICH CAUSED THE FRONT PASSENGER TIRE TO DETACH FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED. THE CONTACT SMELLED A BURNING ODOR, BUT THERE WAS NO FIRE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SPOKE WITH THE TAKATA MANUFACTURER, BUT RECEIVED NO ASSISTANCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE EXITING A PARKING LOT. THE CONTACT'S VEHICLE WAS PUSHED INTO A STOP SIGN AND A POLE, AND LANDED IN A DITCH. NONE OF THE AIR BAGS DEPLOYED INSIDE THE VEHICLE. INSTEAD, THE AIR BAGS DEPLOYED OUTWARDLY, WHICH CAUSED THE FRONT PASSENGER TIRE TO DETACH FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED. THE CONTACT SMELLED A BURNING ODOR, BUT THERE WAS NO FIRE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SPOKE WITH THE TAKATA MANUFACTURER, BUT RECEIVED NO ASSISTANCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2017 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE EXITING A PARKING LOT. THE CONTACT'S VEHICLE WAS PUSHED INTO A STOP SIGN AND A POLE, AND LANDED IN A DITCH. NONE OF THE AIR BAGS DEPLOYED INSIDE THE VEHICLE. INSTEAD, THE AIR BAGS DEPLOYED OUTWARDLY, WHICH CAUSED THE FRONT PASSENGER TIRE TO DETACH FROM THE VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED. THE CONTACT SMELLED A BURNING ODOR, BUT THERE WAS NO FIRE. THE CONTACT AND A PASSENGER WERE INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SPOKE WITH THE TAKATA MANUFACTURER, BUT RECEIVED NO ASSISTANCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Mfg Campaign: 11194865
Recall Date: Apr 9, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WITHIN ONE YEAR OF OWNING VEHICLE, THE HIGH TEMPERATURE ENGINE LIGHT (RED MESSAGE INDICATOR0 CAME ON. I HAD TAKEN MY CAR IN FOR 1 YEAR SERVICE/OIL CHANGE WITHOUT ANY ISSUES. WHEN THE LIGHT CAME ON, AT THE NEXT OPPORTUNITY I CHECKED THE COOLANT LEVEL AND IT WAS BELOW THE MINIMUM MARK. COOLANT OEM RED WAS ADDED AND AFTER 3 DAYS OF DRIVING I CHECKED THE LEVEL AGAIN AND IT WAS BELOW COOLANT MINIMUM LEVEL. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. A RECALL SHOULD BE STARTED SINCE THIS CAN SEVERLY AFFECT THE VEHICLE IN A DAMAGING WAY. THE VEHICLE WAS DRIVING IN LOCAL TRAFFIC WHEN THE LIGHT CAME ON APPROXIMATELY FIVE MINUTES INTO THE DRIVE. THE DEALERSHIP SHOULD HAVE BROUGHT IT TO MY ATTENTION IF IT WAS NOT AT THE PROPER FILL MARK AND IT IS A KNOWN ISSUE. I WILL BE CONTACTING THE DEALERSHIP TO SEE WHAT CAN BE DONE TO REMEDY THE ISSUE.
Corrective Action:
WITHIN ONE YEAR OF OWNING VEHICLE, THE HIGH TEMPERATURE ENGINE LIGHT (RED MESSAGE INDICATOR0 CAME ON. I HAD TAKEN MY CAR IN FOR 1 YEAR SERVICE/OIL CHANGE WITHOUT ANY ISSUES. WHEN THE LIGHT CAME ON, AT THE NEXT OPPORTUNITY I CHECKED THE COOLANT LEVEL AND IT WAS BELOW THE MINIMUM MARK. COOLANT OEM RED WAS ADDED AND AFTER 3 DAYS OF DRIVING I CHECKED THE LEVEL AGAIN AND IT WAS BELOW COOLANT MINIMUM LEVEL. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. A RECALL SHOULD BE STARTED SINCE THIS CAN SEVERLY AFFECT THE VEHICLE IN A DAMAGING WAY. THE VEHICLE WAS DRIVING IN LOCAL TRAFFIC WHEN THE LIGHT CAME ON APPROXIMATELY FIVE MINUTES INTO THE DRIVE. THE DEALERSHIP SHOULD HAVE BROUGHT IT TO MY ATTENTION IF IT WAS NOT AT THE PROPER FILL MARK AND IT IS A KNOWN ISSUE. I WILL BE CONTACTING THE DEALERSHIP TO SEE WHAT CAN BE DONE TO REMEDY THE ISSUE.
Additional Notes:
WITHIN ONE YEAR OF OWNING VEHICLE, THE HIGH TEMPERATURE ENGINE LIGHT (RED MESSAGE INDICATOR0 CAME ON. I HAD TAKEN MY CAR IN FOR 1 YEAR SERVICE/OIL CHANGE WITHOUT ANY ISSUES. WHEN THE LIGHT CAME ON, AT THE NEXT OPPORTUNITY I CHECKED THE COOLANT LEVEL AND IT WAS BELOW THE MINIMUM MARK. COOLANT OEM RED WAS ADDED AND AFTER 3 DAYS OF DRIVING I CHECKED THE LEVEL AGAIN AND IT WAS BELOW COOLANT MINIMUM LEVEL. I HAVE NOTICED RECALLS ON ESCAPE VEHICLES IN THE PAST REGARDING THE SAME SITUATION HOWEVER NOTHING HAS BEEN SENT OUT REGARDING THE 2017 MODELS. A RECALL SHOULD BE STARTED SINCE THIS CAN SEVERLY AFFECT THE VEHICLE IN A DAMAGING WAY. THE VEHICLE WAS DRIVING IN LOCAL TRAFFIC WHEN THE LIGHT CAME ON APPROXIMATELY FIVE MINUTES INTO THE DRIVE. THE DEALERSHIP SHOULD HAVE BROUGHT IT TO MY ATTENTION IF IT WAS NOT AT THE PROPER FILL MARK AND IT IS A KNOWN ISSUE. I WILL BE CONTACTING THE DEALERSHIP TO SEE WHAT CAN BE DONE TO REMEDY THE ISSUE.
Mfg Campaign: 11195258
Recall Date: Apr 9, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN AT RED LIGHT OR JUST DRIVING DOWN INTER-STATE THE ENGINE TURNS IT SELF OFF. THE CAR BATTERY LIGHT COMES ON AND IT TELLS YOU TO PUT IT IN PARK AND RESTART. THIS IS VERY DANGEROUS
Corrective Action:
WHEN AT RED LIGHT OR JUST DRIVING DOWN INTER-STATE THE ENGINE TURNS IT SELF OFF. THE CAR BATTERY LIGHT COMES ON AND IT TELLS YOU TO PUT IT IN PARK AND RESTART. THIS IS VERY DANGEROUS
Additional Notes:
WHEN AT RED LIGHT OR JUST DRIVING DOWN INTER-STATE THE ENGINE TURNS IT SELF OFF. THE CAR BATTERY LIGHT COMES ON AND IT TELLS YOU TO PUT IT IN PARK AND RESTART. THIS IS VERY DANGEROUS
Mfg Campaign: 11194620
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAGS DID NOT INFLATE FROM REAR END ACCIDENT. VEHICLE WAS STOPPED AT TRAFFIC LIGHT.
Corrective Action:
AIR BAGS DID NOT INFLATE FROM REAR END ACCIDENT. VEHICLE WAS STOPPED AT TRAFFIC LIGHT.
Additional Notes:
AIR BAGS DID NOT INFLATE FROM REAR END ACCIDENT. VEHICLE WAS STOPPED AT TRAFFIC LIGHT.
Mfg Campaign: 11194672
Recall Date: Apr 8, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BURNED
Corrective Action:
BURNED
Additional Notes:
BURNED
Mfg Campaign: 11193504
Recall Date: Apr 2, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Corrective Action:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Additional Notes:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Mfg Campaign: 11192455
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Corrective Action:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Additional Notes:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Mfg Campaign: 11192455
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Corrective Action:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Additional Notes:
WHILE DRIVING ON A CITY STREET MY CAR BEGIN TO LOOSE PRESSURE AND THE IMMEDIATELY AFTER THE SERVICE ENGINE NOW LIGHT CAME ON AND MY CAR BEGIN TO SHAKE VERY BAD. SO I PULLED OVER TURNED THE CAR OFF AND STARTED IT AGAIN. THE CAR DROVE OKAY AND I WAS ABLE TO MAKE IT TO THE REPAIR SHOW BUT, EVERY TIME I STOPPED AT THE LIGHT THE VEHICLE WOULD SHAKE AND THE LIGHT EVENTUALLY CAME BACK ON. MY CAR HAS BEEN IN THE SHOP SINCE THEN AND THEY CANNOT SEEM TO FIND OUT THE ISSUE. AT FIRST THE DEALER REPAIR SHOP SAID IT WAS MY WHEEL BEARING & MOTOR MOUNT, THEY REPLACED THOSE AND MY CAR STILL CONTINUE TO SHAKE WHEN STOPPING. THE SHOP IS CURRENTLY LOOKING INTO MY TRANSMISSION AS OF 3/29/2019.
Mfg Campaign: 11192455
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Corrective Action:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Additional Notes:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Mfg Campaign: 11192493
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Corrective Action:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Additional Notes:
THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON MARCH 11, 2019 AFTER DRIVING THE VEHICLE AND THE VEHICLE WOULD NOT STOP, EVEN THOUGH THE BREAKS WERE BEING APPLIED. FOR ANY TYPE OF BREAKAGE, YOU WOULD HAVE TO ACCEL THE CAR TO GO FASTER. THE CAR IS STILL IN THE DEALERSHIP AND HAVE NOT BEN ABLE TO FIGURE OUT THE UNDERLYING PROBLEM.
Mfg Campaign: 11192493
Recall Date: Mar 29, 2019
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LATER THE SAME THING HAPPENED. TOOK VEHICLE BACK TO THE DEALER WHERE THEY ADJUSTED THE ALIGNMENT OF THE WIPERS AND TIGHTENING A NUT IN THE INTERMITTENT WIPER SWITCH. ON 3/23/19 THE WIPERS AGAIN GOT "STUCK" IN AN UPRIGHT POSITION ON THE WINDSHIELD AND "STUTTERED" VERY SLOWLY ON THE WINDSHIELD UNTIL THEY FINALLY RETRACTED DOWN INTO THE OFF POSITION. THE FIRST INCIDENT THE VEHICLE WAS IN A STATIONARY POSITION WARMING UP IN THE DRIVEWAY. THE SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS MOVING IN A HEAVY RAIN ON A CITY STREET. THE 3RD INCIDENT HAPPENED AGAIN WHILE THE VEHICLE WAS STATIONARY.
Corrective Action:
THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LATER THE SAME THING HAPPENED. TOOK VEHICLE BACK TO THE DEALER WHERE THEY ADJUSTED THE ALIGNMENT OF THE WIPERS AND TIGHTENING A NUT IN THE INTERMITTENT WIPER SWITCH. ON 3/23/19 THE WIPERS AGAIN GOT "STUCK" IN AN UPRIGHT POSITION ON THE WINDSHIELD AND "STUTTERED" VERY SLOWLY ON THE WINDSHIELD UNTIL THEY FINALLY RETRACTED DOWN INTO THE OFF POSITION. THE FIRST INCIDENT THE VEHICLE WAS IN A STATIONARY POSITION WARMING UP IN THE DRIVEWAY. THE SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS MOVING IN A HEAVY RAIN ON A CITY STREET. THE 3RD INCIDENT HAPPENED AGAIN WHILE THE VEHICLE WAS STATIONARY.
Additional Notes:
THE FIRST TIME THIS HAPPENED WHICH WAS APPROXIMATELY EARLY FEB. 2019 THE WIPERS WOULD "HIT" EACH OTHER AND GET STUCK ON THE WINDSHIELD UNTIL THEY WOULD FINALLY RETRACT DOWN TO THE OFF POSITION. DEALER REPLACED THE WIPER MOTORS. AFTER ABOUT 1 - 1 1/2 WEEKS LATER THE SAME THING HAPPENED. TOOK VEHICLE BACK TO THE DEALER WHERE THEY ADJUSTED THE ALIGNMENT OF THE WIPERS AND TIGHTENING A NUT IN THE INTERMITTENT WIPER SWITCH. ON 3/23/19 THE WIPERS AGAIN GOT "STUCK" IN AN UPRIGHT POSITION ON THE WINDSHIELD AND "STUTTERED" VERY SLOWLY ON THE WINDSHIELD UNTIL THEY FINALLY RETRACTED DOWN INTO THE OFF POSITION. THE FIRST INCIDENT THE VEHICLE WAS IN A STATIONARY POSITION WARMING UP IN THE DRIVEWAY. THE SECOND INCIDENT HAPPENED WHILE THE VEHICLE WAS MOVING IN A HEAVY RAIN ON A CITY STREET. THE 3RD INCIDENT HAPPENED AGAIN WHILE THE VEHICLE WAS STATIONARY.
Mfg Campaign: 11191584
Recall Date: Mar 26, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP ABOUT THIS (SUBURBAN IN STERLING HEIGHTS, MI) AND THE SERVICE ADVISOR INDICATED THAT THIS IS A KNOWN ISSUE WITH THE ESCAPES AND THAT I CAN COME IN FOR A SOFTWARE FLASH THAT WILL TAKE A FEW HOURS TO FIX. JUST WONDERING IF THIS WOULD BE A SAFETY RECALL? THE SERVICE ADVISOR SAID THAT HE HAS SEEN SEVERAL OF THESE SITUATIONS COME IN FOR REPAIR. SHOULDN'T FORD BE CONTACTING THEIR CUSTOMERS IF THIS IS A KNOWN ISSUE? THE VEHICLE STOPPED WHEN I WAS IN TRAFFIC AND AT A DEAD STOP, AND ALSO, TURNED OFF AT A RED LIGHT, AND WHEN TURNED GREEN, I HAD TO TURN OFF CAR AND RESTART. IT HAS BEEN VERY SCARY.
Corrective Action:
MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP ABOUT THIS (SUBURBAN IN STERLING HEIGHTS, MI) AND THE SERVICE ADVISOR INDICATED THAT THIS IS A KNOWN ISSUE WITH THE ESCAPES AND THAT I CAN COME IN FOR A SOFTWARE FLASH THAT WILL TAKE A FEW HOURS TO FIX. JUST WONDERING IF THIS WOULD BE A SAFETY RECALL? THE SERVICE ADVISOR SAID THAT HE HAS SEEN SEVERAL OF THESE SITUATIONS COME IN FOR REPAIR. SHOULDN'T FORD BE CONTACTING THEIR CUSTOMERS IF THIS IS A KNOWN ISSUE? THE VEHICLE STOPPED WHEN I WAS IN TRAFFIC AND AT A DEAD STOP, AND ALSO, TURNED OFF AT A RED LIGHT, AND WHEN TURNED GREEN, I HAD TO TURN OFF CAR AND RESTART. IT HAS BEEN VERY SCARY.
Additional Notes:
MY FORD ESCAPE HAS THE ENGINE START/STOP FEATURE. SEVERAL TIMES, WHEN STOPPED, AND I LIFT MY FOOT OFF THE BREAK TO BEGIN DRIVING AGAIN, THE VEHICLE MESSAGING STATES THAT I MUST PUT THE CAR IN PARK AND TURN OFF THE VEHICLE AND RESTART. I CALLED THE DEALERSHIP ABOUT THIS (SUBURBAN IN STERLING HEIGHTS, MI) AND THE SERVICE ADVISOR INDICATED THAT THIS IS A KNOWN ISSUE WITH THE ESCAPES AND THAT I CAN COME IN FOR A SOFTWARE FLASH THAT WILL TAKE A FEW HOURS TO FIX. JUST WONDERING IF THIS WOULD BE A SAFETY RECALL? THE SERVICE ADVISOR SAID THAT HE HAS SEEN SEVERAL OF THESE SITUATIONS COME IN FOR REPAIR. SHOULDN'T FORD BE CONTACTING THEIR CUSTOMERS IF THIS IS A KNOWN ISSUE? THE VEHICLE STOPPED WHEN I WAS IN TRAFFIC AND AT A DEAD STOP, AND ALSO, TURNED OFF AT A RED LIGHT, AND WHEN TURNED GREEN, I HAD TO TURN OFF CAR AND RESTART. IT HAS BEEN VERY SCARY.
Mfg Campaign: 11191283
Recall Date: Mar 25, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.
Corrective Action:
RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.
Additional Notes:
RETAINER CLIPS FOR SPLASH SHIELD ARE FAULTY AND HAVE BROKEN OR GONE MISSING CAUSING THE SHIELD TO BECOME LOOSE AND FLAP UNDERNEATH THE VEHICLE. OUT OF 10 CLIPS, ONLY TWO ARE HOLDING THE SHIELD IN PLACE. FOR A CAR OF LESS THAN 3 YEARS OF AGE, THIS SHOULD NOT BE HAPPENING. FORD WILL NOT COVERING THE $45 PARTS OR LABOR $100. THIS KNOWN ISSUE CAN ACTUALLY CAUSE THE SHIELD TO ACTUALLY DETACH FROM THE FRAME OF THE UNDER BODY WHILE THE VEHICLE IS IN MOTION AND IN TRAFFIC SITUATIONS THAT COULD POTENTIALLY CAUSE DAMAGE OR EVEN AN ACCIDENT TO NOT ONLY THE VEHICLE THAT IS AFFECTED BY THE LOOSE SHIELD BUT THOSE IN THE PATH OF THIS OBJECT IF IT WERE TO DETACH FULLY FROM THE VEHICLE. MAJOR SAFETY DEFECT AND ISSUE IS PRESENT. VEHICLE IN QUESTION IS EVEN COVERED UNDER THE EXTENDED WARRANTY OPTION AS WELL- STILL NO COVERAGE FOR "CLIPS". DEALER EVEN INDICATED THAT THIS IS A KNOWN ISSUE FOR FORD VEHICLES 2017 AND OLDER.
Mfg Campaign: 11190465
Recall Date: Mar 21, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE STOPPED AT A RED LIGHT AT A BUSY INTERSECTION, THE AUTOMATIC START STOP FEATURE SHUT OFF THE ENGINE, HOWEVER, WHEN THE BRAKE WAS RELEASED THE ENGINE DID NOT RESTART. A MESSAGE FLASHED GIVING DIRECTIONS TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE MANUALLY. THAT WORKED BUT A FEW DAYS LATER THE ENGINE SHUT OFF WHILE CRUISING ON A CITY STREET AND DISPLAYED THE SAME MESSAGE. AFTER PUTTING THE VEHICLE IN PARK AND RESTARTING, THE START/STOP FEATURE DID NOT WORK AT ALL. TURNING THE CAR OFF AND RESTARTING IT DID NOT RESET THE AUTOMATIC FEATURE. THE ON OFF SWITCH DID NOT RESTART THE FEATURE AND THE SYSTEM INFORMATION DISPLAY STATED THAT ALL SYSTEMS WERE FUNCTIONING NORMALLY. IT TOOK A VISIT TO A FORD DEALERSHIP WHO RAN A DIAGNOSTIC TO THEN RESET THE SYSTEM. THE DEALERSHIP DID NOT OFFER ANY INFORMATION ON WHY THIS HAPPENED OR IF IT COULD HAPPEN AGAIN. DOING A BIT OF RESEARCH, I FOUND TSB #SSM 47043 ADDRESSING THIS ISSUE.
Corrective Action:
WHILE STOPPED AT A RED LIGHT AT A BUSY INTERSECTION, THE AUTOMATIC START STOP FEATURE SHUT OFF THE ENGINE, HOWEVER, WHEN THE BRAKE WAS RELEASED THE ENGINE DID NOT RESTART. A MESSAGE FLASHED GIVING DIRECTIONS TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE MANUALLY. THAT WORKED BUT A FEW DAYS LATER THE ENGINE SHUT OFF WHILE CRUISING ON A CITY STREET AND DISPLAYED THE SAME MESSAGE. AFTER PUTTING THE VEHICLE IN PARK AND RESTARTING, THE START/STOP FEATURE DID NOT WORK AT ALL. TURNING THE CAR OFF AND RESTARTING IT DID NOT RESET THE AUTOMATIC FEATURE. THE ON OFF SWITCH DID NOT RESTART THE FEATURE AND THE SYSTEM INFORMATION DISPLAY STATED THAT ALL SYSTEMS WERE FUNCTIONING NORMALLY. IT TOOK A VISIT TO A FORD DEALERSHIP WHO RAN A DIAGNOSTIC TO THEN RESET THE SYSTEM. THE DEALERSHIP DID NOT OFFER ANY INFORMATION ON WHY THIS HAPPENED OR IF IT COULD HAPPEN AGAIN. DOING A BIT OF RESEARCH, I FOUND TSB #SSM 47043 ADDRESSING THIS ISSUE.
Additional Notes:
WHILE STOPPED AT A RED LIGHT AT A BUSY INTERSECTION, THE AUTOMATIC START STOP FEATURE SHUT OFF THE ENGINE, HOWEVER, WHEN THE BRAKE WAS RELEASED THE ENGINE DID NOT RESTART. A MESSAGE FLASHED GIVING DIRECTIONS TO PUT THE VEHICLE IN PARK AND RESTART THE ENGINE MANUALLY. THAT WORKED BUT A FEW DAYS LATER THE ENGINE SHUT OFF WHILE CRUISING ON A CITY STREET AND DISPLAYED THE SAME MESSAGE. AFTER PUTTING THE VEHICLE IN PARK AND RESTARTING, THE START/STOP FEATURE DID NOT WORK AT ALL. TURNING THE CAR OFF AND RESTARTING IT DID NOT RESET THE AUTOMATIC FEATURE. THE ON OFF SWITCH DID NOT RESTART THE FEATURE AND THE SYSTEM INFORMATION DISPLAY STATED THAT ALL SYSTEMS WERE FUNCTIONING NORMALLY. IT TOOK A VISIT TO A FORD DEALERSHIP WHO RAN A DIAGNOSTIC TO THEN RESET THE SYSTEM. THE DEALERSHIP DID NOT OFFER ANY INFORMATION ON WHY THIS HAPPENED OR IF IT COULD HAPPEN AGAIN. DOING A BIT OF RESEARCH, I FOUND TSB #SSM 47043 ADDRESSING THIS ISSUE.
Mfg Campaign: 11190534
Recall Date: Mar 21, 2019
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE STALL / START HAS FAILED TWICE IN ONE WEEK. THE FIRST OCCURRENCE: WHILE COMING TO A COMPLETE STOP, AT A FOUR WAY STOP INTERSECTION WITH IN THE CITY, THE VEHICLE WENT INTO THE STALL MODE. WHEN I REMOVED MY FOOT FROM THE BRAKE THE VEHICLE WOULD NOT RESTART. I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE CAR. THE SECOND OCCURRENCE: WHILE SITTING AT A RED TRAFFIC LIGHT ON A BUSY CITY STREET THE VEHICLE WENT INTO STALL MODE. WHEN THE TRAFFIC LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE BUT THE VEHICLE DID NOT RESTART AND AGAIN I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE VEHICLE. BOTH TIMES THERE WERE OTHER VEHICLES PRESENT CAUSING A POTENTIALLY HAZARDOUS SITUATION FOR ME AND OTHER DRIVERS ON THE ROADWAY.
Corrective Action:
THE STALL / START HAS FAILED TWICE IN ONE WEEK. THE FIRST OCCURRENCE: WHILE COMING TO A COMPLETE STOP, AT A FOUR WAY STOP INTERSECTION WITH IN THE CITY, THE VEHICLE WENT INTO THE STALL MODE. WHEN I REMOVED MY FOOT FROM THE BRAKE THE VEHICLE WOULD NOT RESTART. I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE CAR. THE SECOND OCCURRENCE: WHILE SITTING AT A RED TRAFFIC LIGHT ON A BUSY CITY STREET THE VEHICLE WENT INTO STALL MODE. WHEN THE TRAFFIC LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE BUT THE VEHICLE DID NOT RESTART AND AGAIN I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE VEHICLE. BOTH TIMES THERE WERE OTHER VEHICLES PRESENT CAUSING A POTENTIALLY HAZARDOUS SITUATION FOR ME AND OTHER DRIVERS ON THE ROADWAY.
Additional Notes:
THE STALL / START HAS FAILED TWICE IN ONE WEEK. THE FIRST OCCURRENCE: WHILE COMING TO A COMPLETE STOP, AT A FOUR WAY STOP INTERSECTION WITH IN THE CITY, THE VEHICLE WENT INTO THE STALL MODE. WHEN I REMOVED MY FOOT FROM THE BRAKE THE VEHICLE WOULD NOT RESTART. I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE CAR. THE SECOND OCCURRENCE: WHILE SITTING AT A RED TRAFFIC LIGHT ON A BUSY CITY STREET THE VEHICLE WENT INTO STALL MODE. WHEN THE TRAFFIC LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE BUT THE VEHICLE DID NOT RESTART AND AGAIN I HAD TO PUT THE VEHICLE INTO PARK AND RESTART THE VEHICLE. BOTH TIMES THERE WERE OTHER VEHICLES PRESENT CAUSING A POTENTIALLY HAZARDOUS SITUATION FOR ME AND OTHER DRIVERS ON THE ROADWAY.
Mfg Campaign: 11187412
Recall Date: Mar 17, 2019
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.
Corrective Action:
THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.
Additional Notes:
THE REAR HATCH ON MY 2017 FORD ESCAPE IS NOT LATCHING. THE SECONDARY LATCH DOES NOT ENGAGE AND CINCH THE HATCH CLOSED AND SECURED. THE VEHICLE HAS BEEN TAKEN TO THE FORD DEALERSHIP 4 TIMES IN THE LAST 2 MONTHS, THEY HAVE BEEN UNABLE TO CORRECT THE PROBLEM. ALSO WHILE AT THE DEALERSHIP I HAVE BEEN TOLD OF THIS SAME PROBLEM HAPPING ON OTHER FORD ESCAPES AT LEAST 3 IN THE LAST FEW DAYS AT THIS ONE DEALERSHIP.
Mfg Campaign: 11187231
Recall Date: Mar 16, 2019
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