Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer’s service department. I was then made aware by the Ford dealer’s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.
Corrective Action:
The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer’s service department. I was then made aware by the Ford dealer’s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.
Additional Notes:
The check engine light came on. I was told by my regular repair shop that there was a bulletin from Ford and I had to have it fixed by a dealer’s service department. I was then made aware by the Ford dealer’s service department that coolant had leaked into the engine and destroyed it leading to the engine needing to be replaced. My car is 5 years old with 79,000 miles. This is unacceptable. Initially the dealer told me I would have to pay $8600 to have my car fixed. I still owe $7500 on the car. Ultimately, Ford agreed to part of the cost but I am still out of $3300 for the repair and this should not have happened.
Mfg Campaign: 11462827
Recall Date: Apr 30, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.
Corrective Action:
Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.
Additional Notes:
Rear window cracked into a spiderweb. Broken glass could have caused drivers behind to have issues with flat tires. The vehicle was not hit.
Mfg Campaign: 11462743
Recall Date: Apr 29, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We discovered that our 2017 Ford Escape was leaking coolant onto our garage floor. The vehicle was taken to a Ford dealership for repair. It turned out that our water pump assembly was defective and required replacement at only 30,251 miles. Our trusted local Mechanic revealed to us that this is a common problem. Our Ecoboost engine could have overheated, and no warning lamps were present. A water pump failing at just over 30,200 miles is unreasonable, and I just feel that the Federal Government should force Ford to issue a Recall on their faulty water pumps.
Corrective Action:
We discovered that our 2017 Ford Escape was leaking coolant onto our garage floor. The vehicle was taken to a Ford dealership for repair. It turned out that our water pump assembly was defective and required replacement at only 30,251 miles. Our trusted local Mechanic revealed to us that this is a common problem. Our Ecoboost engine could have overheated, and no warning lamps were present. A water pump failing at just over 30,200 miles is unreasonable, and I just feel that the Federal Government should force Ford to issue a Recall on their faulty water pumps.
Additional Notes:
We discovered that our 2017 Ford Escape was leaking coolant onto our garage floor. The vehicle was taken to a Ford dealership for repair. It turned out that our water pump assembly was defective and required replacement at only 30,251 miles. Our trusted local Mechanic revealed to us that this is a common problem. Our Ecoboost engine could have overheated, and no warning lamps were present. A water pump failing at just over 30,200 miles is unreasonable, and I just feel that the Federal Government should force Ford to issue a Recall on their faulty water pumps.
Mfg Campaign: 11462230
Recall Date: Apr 26, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The contact stated that the vehicle eventually started with the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a spark plug failure and the check engine light was turned off. The dealer informed her to drive the vehicle and if the warning light illuminated again to bring the vehicle back to the dealer. The check engine warning light illuminated and the vehicle was taken back to the dealer. The contact stated that she was driving and the coolant light illuminated. The contact stopped and turned off the vehicle. The contact stated that coolant was added to the vehicle. The contact stated that the vehicle was diagnosed with coolant leaking into the piston. The contact stated that the manufacturer was notified of the failure and referred the contact to NHTSA for assistance. A case was not opened with the manufacturer. The approximate failure mileage was 70,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The contact stated that the vehicle eventually started with the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a spark plug failure and the check engine light was turned off. The dealer informed her to drive the vehicle and if the warning light illuminated again to bring the vehicle back to the dealer. The check engine warning light illuminated and the vehicle was taken back to the dealer. The contact stated that she was driving and the coolant light illuminated. The contact stopped and turned off the vehicle. The contact stated that coolant was added to the vehicle. The contact stated that the vehicle was diagnosed with coolant leaking into the piston. The contact stated that the manufacturer was notified of the failure and referred the contact to NHTSA for assistance. A case was not opened with the manufacturer. The approximate failure mileage was 70,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle hesitated to start with no warning lights illuminated. The contact stated that the vehicle eventually started with the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a spark plug failure and the check engine light was turned off. The dealer informed her to drive the vehicle and if the warning light illuminated again to bring the vehicle back to the dealer. The check engine warning light illuminated and the vehicle was taken back to the dealer. The contact stated that she was driving and the coolant light illuminated. The contact stopped and turned off the vehicle. The contact stated that coolant was added to the vehicle. The contact stated that the vehicle was diagnosed with coolant leaking into the piston. The contact stated that the manufacturer was notified of the failure and referred the contact to NHTSA for assistance. A case was not opened with the manufacturer. The approximate failure mileage was 70,000.
Mfg Campaign: 11462234
Recall Date: Apr 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant leaking into the engine, causing a cylinder misfire. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant leaking into the engine, causing a cylinder misfire. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that there was coolant leaking into the engine, causing a cylinder misfire. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 88,000.
Mfg Campaign: 11462319
Recall Date: Apr 26, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that after purchasing the vehicle and while driving 50 MPH, the check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken back to the used car dealer several times however, the used car dealer informed the contact that they could not duplicate the failure. The vehicle was then taken to an authorized dealer where it was diagnosed that the engine needed to be repaired due to coolant leaking into the cylinder. The vehicle was not repaired. The contact referenced TSB Number: 22-2134. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that after purchasing the vehicle and while driving 50 MPH, the check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken back to the used car dealer several times however, the used car dealer informed the contact that they could not duplicate the failure. The vehicle was then taken to an authorized dealer where it was diagnosed that the engine needed to be repaired due to coolant leaking into the cylinder. The vehicle was not repaired. The contact referenced TSB Number: 22-2134. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that after purchasing the vehicle and while driving 50 MPH, the check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken back to the used car dealer several times however, the used car dealer informed the contact that they could not duplicate the failure. The vehicle was then taken to an authorized dealer where it was diagnosed that the engine needed to be repaired due to coolant leaking into the cylinder. The vehicle was not repaired. The contact referenced TSB Number: 22-2134. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
Mfg Campaign: 11462048
Recall Date: Apr 25, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Corrective Action:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Additional Notes:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Mfg Campaign: 11461717
Recall Date: Apr 21, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Corrective Action:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Additional Notes:
While driving a noise and vehicle slowed down. Light and info came on stating drive train problem take to nearest dealer. We drove it 2 miles to Bill Utter Ford. We were told it might be a week to get it back because of parts delay. Unknown cause of transmission failure. About 40,000 miles on vehicle. Consumer received a call from dealer about my vehicle. Dealer stated it was not the transmission, but a failed throttle body. They said it was not covered in the TSB-16-0139.
Mfg Campaign: 11461717
Recall Date: Apr 21, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.
Corrective Action:
Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.
Additional Notes:
Auto stop/start feature is defective. Engine will turn off when stopping at a traffic light etc.., then engine will not restart. A dashboard message come up saying to shift into park and manually restart the engine. While this is an intermittent occurance it is dangerous in busy intersections. Full transmisision failure at 74,000 miles. The vehicle would not accelerate correctly and gear shifting was very loud and rough. On the way to taking the car into the dealer for service dashboard message"transmission fault service now" came up.
Mfg Campaign: 11461299
Recall Date: Apr 19, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.
Corrective Action:
Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.
Additional Notes:
Torque converter failed at about 70,000. Ford denies a known issue and will only pay for 2/3 of the repair bill. Uploading two phots with the first photo of the torque converter with a blue high heat burn mark in the top left and the second photo is the grinding teeth or gears on the torque convertor pump.
Mfg Campaign: 11460823
Recall Date: Apr 14, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.
Corrective Action:
transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.
Additional Notes:
transmission failure on 2017 ford escape with less than 100k miles. transmission filed doing highway speed of 55mph. This particular year and model are a problem and has been reported by other vehicles owners. I've only owned this vehicle for 6montths and my vehicles only has 68k miles. there was absolutely no warning lamps or messages prior to or at the time of failure of the transmission.
Mfg Campaign: 11460501
Recall Date: Apr 12, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where a diagnostic test discovered that the spark plugs and coils needed to be replaced. The mechanic linked the failure to a service bulletin discovered on the Ford website and repaired the vehicle according to the service bulletin. Despite the repair, the contact stated that the failure returned a few days later. The vehicle was returned to the mechanic where a second diagnostic test discovered that the coolant reservoir was empty and leaking into cylinder #2. The contact was then informed that the engine block was damaged. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where a diagnostic test discovered that the spark plugs and coils needed to be replaced. The mechanic linked the failure to a service bulletin discovered on the Ford website and repaired the vehicle according to the service bulletin. Despite the repair, the contact stated that the failure returned a few days later. The vehicle was returned to the mechanic where a second diagnostic test discovered that the coolant reservoir was empty and leaking into cylinder #2. The contact was then informed that the engine block was damaged. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated on the instrument panel. The contact then took the vehicle to an independent mechanic where a diagnostic test discovered that the spark plugs and coils needed to be replaced. The mechanic linked the failure to a service bulletin discovered on the Ford website and repaired the vehicle according to the service bulletin. Despite the repair, the contact stated that the failure returned a few days later. The vehicle was returned to the mechanic where a second diagnostic test discovered that the coolant reservoir was empty and leaking into cylinder #2. The contact was then informed that the engine block was damaged. The contact was provided an estimate for a new engine. The manufacturer was notified of the failure but offered no assistance. The manufacturer then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 108,000.
Mfg Campaign: 11460507
Recall Date: Apr 12, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about .5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than .5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in the block about the size of a silver dollar. Diagnosis - Major Internal Engine Failure. Cost for a used to rebuilt motor, $5000 - $9000.... These things SHOULD NOT happen at 87K and 90K miles! While there is currently no recall for this engine or power train, I find it most interesting that a Class Action Lawsuit is currently underway for major internal engine failure (between 60K and 100K miles) for the this exact motor and manufactured year
Corrective Action:
On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about .5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than .5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in the block about the size of a silver dollar. Diagnosis - Major Internal Engine Failure. Cost for a used to rebuilt motor, $5000 - $9000.... These things SHOULD NOT happen at 87K and 90K miles! While there is currently no recall for this engine or power train, I find it most interesting that a Class Action Lawsuit is currently underway for major internal engine failure (between 60K and 100K miles) for the this exact motor and manufactured year
Additional Notes:
On 31-October-2021, I was driving my 2017 Ford Escape SE 1.5l turbo (87,094 miles) on the highway, just prior to my exit ramp, I noticed a slight shudder in the power train. After exiting and arriving to the stop light, all seemed normal... until I took my foot off the brake and pressed on the accelerator.... Nothing. Like I was in neutral... I put my hazard lights on and turned the car off. After 4 or 5 minutes, I started the car, put it into Drive and slowly accelerated. I was able to drive about .5 miles where it slipped out of gear again. I safely coasted into a parking lot and turned off the car. After 5-10 minutes, I started the car, put it in Drive, and was able to reach my intended destination less than .5 miles away. From there, I had the vehicle towed to the dealership where I purchased it. The dealership where I had every manufacturer recommended service complete. I was told the transmission was bad. The options I was given was a rebuilt trans $5700 or a used transmission $5300. I opted to have it rebuilt by a 3rd party for $3100. On 28-March-2022, (90,991 miles) I was driving, approximately 45 MPH, when the car became abruptly sluggish. Then I noticed in my rearview mirror that a massive plume of white smoke was coming from my exhaust. At that point, the cabin began to fill with smoke and the engine light, oil light, and alert screen became alive. I immediately pulled over and exited the vehicle. I had the car towed to the closest shop. There they found a hole in the block about the size of a silver dollar. Diagnosis - Major Internal Engine Failure. Cost for a used to rebuilt motor, $5000 - $9000.... These things SHOULD NOT happen at 87K and 90K miles! While there is currently no recall for this engine or power train, I find it most interesting that a Class Action Lawsuit is currently underway for major internal engine failure (between 60K and 100K miles) for the this exact motor and manufactured year
Mfg Campaign: 11460415
Recall Date: Apr 11, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine ran rough on a number of occasions. Repaired once. Sometime later failed completely. When running rough in traffic it created uncomfortable issues with rough acceleration. Independent service center stated there was a Ford bulletin saying only fix was replacing engine. Confirmed by Ford dealer. Check engine light did come on.
Corrective Action:
Engine ran rough on a number of occasions. Repaired once. Sometime later failed completely. When running rough in traffic it created uncomfortable issues with rough acceleration. Independent service center stated there was a Ford bulletin saying only fix was replacing engine. Confirmed by Ford dealer. Check engine light did come on.
Additional Notes:
Engine ran rough on a number of occasions. Repaired once. Sometime later failed completely. When running rough in traffic it created uncomfortable issues with rough acceleration. Independent service center stated there was a Ford bulletin saying only fix was replacing engine. Confirmed by Ford dealer. Check engine light did come on.
Mfg Campaign: 11459831
Recall Date: Apr 6, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.
Corrective Action:
While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.
Additional Notes:
While driving at about 45 mph my car started decelerating while still having the gas pedal depressed and the RPMs shot up. I could no longer accelerate and had to coast off the main road, thankfully not getting hit. Had it towed to a Ford dealership and the transmission is a complete loss. Only have 69, 330 miles on it.
Mfg Campaign: 11459580
Recall Date: Apr 4, 2022
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11459229
Recall Date: Apr 1, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The throttle body stopped working with no previous warning or indication. The vehicle has been inspected. The light appeared and issued a failure/problem at the onset of the part not working. The car was not able to accelerate beyond 10mph.
Corrective Action:
The throttle body stopped working with no previous warning or indication. The vehicle has been inspected. The light appeared and issued a failure/problem at the onset of the part not working. The car was not able to accelerate beyond 10mph.
Additional Notes:
The throttle body stopped working with no previous warning or indication. The vehicle has been inspected. The light appeared and issued a failure/problem at the onset of the part not working. The car was not able to accelerate beyond 10mph.
Mfg Campaign: 11459135
Recall Date: Mar 31, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190.00 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!
Corrective Action:
Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190.00 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!
Additional Notes:
Tork Converter Failure, 3/13/2022.No Warning. Car stopped moving. No check engine light.No noise or symptoms before hand. Tork Converter failed. Boiled transmission fluid and ruined transmission.Daughter was driving and the car just stopped and would not move. If this had happened on a busy highway she could have been killed. If this had happened with someone behind her she would have been killed. Car was inspected by Sunbelt Ford in Americus, Ga. Confirming Tork Converter failure and $6190.00 repair charge with 6-8 week timeframe. Ford knows of this issue and no recalls. THIS SHOULD BE RECALLED!
Mfg Campaign: 11458239
Recall Date: Mar 24, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to overheat. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer and diagnosed with an engine coolant failure. The vehicle was not repaired. The manufacturer was notified and provided contact with a long block service replacement kit. The approximate failure mileage was 115,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to overheat. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer and diagnosed with an engine coolant failure. The vehicle was not repaired. The manufacturer was notified and provided contact with a long block service replacement kit. The approximate failure mileage was 115,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving approximately 35 MPH, the vehicle started to overheat. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to the local dealer and diagnosed with an engine coolant failure. The vehicle was not repaired. The manufacturer was notified and provided contact with a long block service replacement kit. The approximate failure mileage was 115,000.
Mfg Campaign: 11457676
Recall Date: Mar 21, 2022
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
My 2017 Ford Escape’s check engine light turned on 02/24/2022. The next day I fueled up the vehicle and when I attempted to start vehicle it misfired and I had to try starting it multiple times. I went to Auto zone to have the light read and was told error code P1450 was the reason for issues. I made an appointment with the Ford Delear I purchased the vehicle from. The delear explained that the SUV’s purge Cannister Valve was bad and that is why my engine was Misfiring after fueling up. I was told the part would be here within 2 days. After about 4 days I was told no eta on parts and that the issue was with transportation on part but that it will be here soon. I called a different Ford delearship in town and when they looked up my vin the explained that the part was recalled by Ford as it was faulty and they didn’t know when it would be fixed. I then attempted to take my car to a different mechanic shop and had them look at the aftermarket supply for the part and we were advised that Ford Motor Company has a nationwide shortage on this part and has a demand/priority with aftermarket manufacturers to suppply Ford’s needs first and that no clue as to when this would happen as this is affecting all escape owners with this part issue. We also learned from inquiring with aftermarket part manufacturing that in just in the Northeast part of our state there are over 1100 Ford escapes waiting for the same part as well and that the shortage just happened recently as many Ford escapes recently reported having a bad Cannister Purge Valve. Looking at how this has progressed and how the engine misfires after fueling up due to faulty Cannister purge valve i am asking for an investigation into this issue since this is part of the vehicles emission system and can lead to engine issues due to misfires as we are not able to utilize the vehicle out of fear that it won’t start or misfires potentially causing other system issues down the line.
Corrective Action:
My 2017 Ford Escape’s check engine light turned on 02/24/2022. The next day I fueled up the vehicle and when I attempted to start vehicle it misfired and I had to try starting it multiple times. I went to Auto zone to have the light read and was told error code P1450 was the reason for issues. I made an appointment with the Ford Delear I purchased the vehicle from. The delear explained that the SUV’s purge Cannister Valve was bad and that is why my engine was Misfiring after fueling up. I was told the part would be here within 2 days. After about 4 days I was told no eta on parts and that the issue was with transportation on part but that it will be here soon. I called a different Ford delearship in town and when they looked up my vin the explained that the part was recalled by Ford as it was faulty and they didn’t know when it would be fixed. I then attempted to take my car to a different mechanic shop and had them look at the aftermarket supply for the part and we were advised that Ford Motor Company has a nationwide shortage on this part and has a demand/priority with aftermarket manufacturers to suppply Ford’s needs first and that no clue as to when this would happen as this is affecting all escape owners with this part issue. We also learned from inquiring with aftermarket part manufacturing that in just in the Northeast part of our state there are over 1100 Ford escapes waiting for the same part as well and that the shortage just happened recently as many Ford escapes recently reported having a bad Cannister Purge Valve. Looking at how this has progressed and how the engine misfires after fueling up due to faulty Cannister purge valve i am asking for an investigation into this issue since this is part of the vehicles emission system and can lead to engine issues due to misfires as we are not able to utilize the vehicle out of fear that it won’t start or misfires potentially causing other system issues down the line.
Additional Notes:
My 2017 Ford Escape’s check engine light turned on 02/24/2022. The next day I fueled up the vehicle and when I attempted to start vehicle it misfired and I had to try starting it multiple times. I went to Auto zone to have the light read and was told error code P1450 was the reason for issues. I made an appointment with the Ford Delear I purchased the vehicle from. The delear explained that the SUV’s purge Cannister Valve was bad and that is why my engine was Misfiring after fueling up. I was told the part would be here within 2 days. After about 4 days I was told no eta on parts and that the issue was with transportation on part but that it will be here soon. I called a different Ford delearship in town and when they looked up my vin the explained that the part was recalled by Ford as it was faulty and they didn’t know when it would be fixed. I then attempted to take my car to a different mechanic shop and had them look at the aftermarket supply for the part and we were advised that Ford Motor Company has a nationwide shortage on this part and has a demand/priority with aftermarket manufacturers to suppply Ford’s needs first and that no clue as to when this would happen as this is affecting all escape owners with this part issue. We also learned from inquiring with aftermarket part manufacturing that in just in the Northeast part of our state there are over 1100 Ford escapes waiting for the same part as well and that the shortage just happened recently as many Ford escapes recently reported having a bad Cannister Purge Valve. Looking at how this has progressed and how the engine misfires after fueling up due to faulty Cannister purge valve i am asking for an investigation into this issue since this is part of the vehicles emission system and can lead to engine issues due to misfires as we are not able to utilize the vehicle out of fear that it won’t start or misfires potentially causing other system issues down the line.
Mfg Campaign: 11457728
Recall Date: Mar 21, 2022
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